NetGain Systems provides IT infrastructure monitoring solutions to help IT teams keep business operations running smoothly. Their flagship product, NetGain Enterprise Manager, is an all-in-one IT monitoring appliance that can automatically monitor an entire IT infrastructure, detect performance issues and failures, and correlate IT outages to business impacts to help teams shift from a reactive to proactive management approach. Over 100 enterprises across Asia use NetGain's solutions to achieve benefits like shorter response times, reduced downtime, and improved visibility into business availability.
Elina Pirjanti - Considerin using your ITSM tools beyond IT? Do your homework...itSMF UK
In this session, Elina used a real-world example of a company which has extended its usage of its ITSM tool outside of IT. She shared the experience of how to start the journey and detailed many of the potential pitfalls you may face in adopting your ITSM tool and practices outside of IT.
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Webinar - The Science Behind Effective Service CataloguesManageEngine
In this webinar, you will learn about the value of service catalogues to businesses. You will also learn about the different types of service catalogues and how to build them from the ground up. At the end of the webinar, there is an interesting demo of ServiceDesk Plus - you will see how an IT admin helps a new employee with her request for a new laptop.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
Elina Pirjanti - Considerin using your ITSM tools beyond IT? Do your homework...itSMF UK
In this session, Elina used a real-world example of a company which has extended its usage of its ITSM tool outside of IT. She shared the experience of how to start the journey and detailed many of the potential pitfalls you may face in adopting your ITSM tool and practices outside of IT.
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Webinar - The Science Behind Effective Service CataloguesManageEngine
In this webinar, you will learn about the value of service catalogues to businesses. You will also learn about the different types of service catalogues and how to build them from the ground up. At the end of the webinar, there is an interesting demo of ServiceDesk Plus - you will see how an IT admin helps a new employee with her request for a new laptop.
As your company and your people become increasingly dependent on IT services—and as the relentless pace of business change drives greater “churn” in who needs what, and when—conventional approaches to IT service management are fast becoming obsolete.
By implementing RES ONE Service Store, your company can handle the intensifying IT service management requirements with ease, efficiency and excellence.
Enabling clinicians to deliver higher quality of care, focus less on IT & more on patients. Enabling IT to deliver a higher level quality of service and gain a seat at the table.
Business Agility: Leveraging the Power of Coupa ConfigurationCoupa Software
Need to adjust Coupa to adapt to changing business requirements? In this session, you'll see how Coupa's rules, workflows and custom fields can by managed by the business owner via drag and drop configuration. Learn how to meet your business needs without relying on IT or consultants.
Want a detailed use case? Ask us: http://www.coupa.com/contact-us/
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
AppSphere 15 - APM Adoption within an Energy Supply & Trading OrganisationAppDynamics
In this session, attendees will learn:
- Our environment, what technical and process complexities we had within RWE Supply & Trading
- Why should IT Operations care about APM
- How APM is going to change our incident, change management processes and reinforce relationships and collaboration
- Our five tips for APM deployment success, not only from a technical perspective but how to work with the business and different IT teams
This deck was originally shared at AppSphere 2015.
AppSphere 15 - HUT Group Leverages Analytics to Turbocharge Business OutcomesAppDynamics
DevOps teams in E-commerce companies are often asked to provide answers to recurring business questions like:
- Why were sales softer than expected today/last week/last month?
- Who was responsible for softer sales? Technology or pricing?
With 100s of KPIs being collected for many different applications resulting in thousands of graphs, sifting through this data could take days. Sometimes, no answers would be found even after days.
In this talk, we will show how AppDynamics has reduced the mean time to get these answers from days to a few hours.
We are a 17 year old IT Managed Services Provider company called Shield Watch/Citrus Computers based out of Tampa, FL. We provide IT Managed Services, VOIP Consulting, Web Development/SEO services to the SMB market.
A few things about the company:
Why Should You Shield Watch IT Services?
• 17 Years in Business
• 91% Customer Retention over the 17 Years
• 94% Customer Satisfaction Rating over the 17 Years
• 96% of customers will enthusiastically recommend our services to others
• 16 Certified Technical Engineers
• Each Engineer has an average of 12 years of technical experience
• 24/7 Phone Support
• 20+ Employees on sta? ready to tackle your IT issues!
• 2-Hour Onsite Guaranteed Response Time
• VMware Professional Certified
• Microsoft Office365 Providers
• Microsoft Certified Partners
Coupa Analytics: Actionable Insights to Optimize Your Spend Coupa Software
In this session, you'll learn how Coupa Analytics provides accurate, actionable and accessible insights in real-time that allow executive and business owners to track toward goals and make more informed decisions. Want a detailed use case? Ask us: http://www.coupa.com/contact-us/
AppSphere 15 - Transforming the Business: The Role of DevOpsAppDynamics
DevOps practices are being used by an increasing number of IT executives and teams across development, application support, and operations to increase the speed and quality of application deployments. Besides technology and process benefits, DevOps can drive significant business outcomes, and lead a bottoms up approach for transforming culture and organizational structures. This session will answer the following questions:
- How do DevOps practices increase IT performance?
- What metrics should I use to gauge success, and how should they be defined?
- What role can application performance and analytics play in DevOps, and delivering business value?
- How does DevOps transform the security, compliance, and audit conversation?
This deck was originally presented at AppSphere 2015.
Selecting and Working with a Systems IntegratorControlEng
With plant staffs stretched thin at a time of continuing manufacturing growth, system integrators have come into increasing prominence. Understanding what should you expect from your SI—and what he should expect from you—is critical to ensuring that your project is achieved on time, on budget and up and running on Day 1.
Phil Green - We're migrating to the cloud - Who needs service managementitSMF UK
This presentation explored the importance of service
management in the cloud and explore what is needed to build an operating model for the governance, assurance, and day to day operation of cloud services.
John Mcdermott - Gold sponsor session: Hybrid - IT needs hybrid good practiceitSMF UK
In this session, John provided advice on how to put together
sections of various best practice frameworks and ways of
working to best suit your organisational needs.
Daniel Breston - DevOps metrics that matteritSMF UK
During Daniels presentation he showed you not only how to create meaningful metrics, but also how to develop a maturity matrix that makes sense to guide your journey.
Insight session -- Build Successful MSP Service OfferingsSolarwinds N-able
A great managed services program is one that has the right mix of products, services and programs for the fastest, easiest and most cost-effective path to market – leading to sustained profitability and success.
Join Channel Manager David Weeks as he walks you through building an MSP program that will get you rapid results while saving you thousands of dollars in go-to-market costs.
Enabling clinicians to deliver higher quality of care, focus less on IT & more on patients. Enabling IT to deliver a higher level quality of service and gain a seat at the table.
Business Agility: Leveraging the Power of Coupa ConfigurationCoupa Software
Need to adjust Coupa to adapt to changing business requirements? In this session, you'll see how Coupa's rules, workflows and custom fields can by managed by the business owner via drag and drop configuration. Learn how to meet your business needs without relying on IT or consultants.
Want a detailed use case? Ask us: http://www.coupa.com/contact-us/
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
AppSphere 15 - APM Adoption within an Energy Supply & Trading OrganisationAppDynamics
In this session, attendees will learn:
- Our environment, what technical and process complexities we had within RWE Supply & Trading
- Why should IT Operations care about APM
- How APM is going to change our incident, change management processes and reinforce relationships and collaboration
- Our five tips for APM deployment success, not only from a technical perspective but how to work with the business and different IT teams
This deck was originally shared at AppSphere 2015.
AppSphere 15 - HUT Group Leverages Analytics to Turbocharge Business OutcomesAppDynamics
DevOps teams in E-commerce companies are often asked to provide answers to recurring business questions like:
- Why were sales softer than expected today/last week/last month?
- Who was responsible for softer sales? Technology or pricing?
With 100s of KPIs being collected for many different applications resulting in thousands of graphs, sifting through this data could take days. Sometimes, no answers would be found even after days.
In this talk, we will show how AppDynamics has reduced the mean time to get these answers from days to a few hours.
We are a 17 year old IT Managed Services Provider company called Shield Watch/Citrus Computers based out of Tampa, FL. We provide IT Managed Services, VOIP Consulting, Web Development/SEO services to the SMB market.
A few things about the company:
Why Should You Shield Watch IT Services?
• 17 Years in Business
• 91% Customer Retention over the 17 Years
• 94% Customer Satisfaction Rating over the 17 Years
• 96% of customers will enthusiastically recommend our services to others
• 16 Certified Technical Engineers
• Each Engineer has an average of 12 years of technical experience
• 24/7 Phone Support
• 20+ Employees on sta? ready to tackle your IT issues!
• 2-Hour Onsite Guaranteed Response Time
• VMware Professional Certified
• Microsoft Office365 Providers
• Microsoft Certified Partners
Coupa Analytics: Actionable Insights to Optimize Your Spend Coupa Software
In this session, you'll learn how Coupa Analytics provides accurate, actionable and accessible insights in real-time that allow executive and business owners to track toward goals and make more informed decisions. Want a detailed use case? Ask us: http://www.coupa.com/contact-us/
AppSphere 15 - Transforming the Business: The Role of DevOpsAppDynamics
DevOps practices are being used by an increasing number of IT executives and teams across development, application support, and operations to increase the speed and quality of application deployments. Besides technology and process benefits, DevOps can drive significant business outcomes, and lead a bottoms up approach for transforming culture and organizational structures. This session will answer the following questions:
- How do DevOps practices increase IT performance?
- What metrics should I use to gauge success, and how should they be defined?
- What role can application performance and analytics play in DevOps, and delivering business value?
- How does DevOps transform the security, compliance, and audit conversation?
This deck was originally presented at AppSphere 2015.
Selecting and Working with a Systems IntegratorControlEng
With plant staffs stretched thin at a time of continuing manufacturing growth, system integrators have come into increasing prominence. Understanding what should you expect from your SI—and what he should expect from you—is critical to ensuring that your project is achieved on time, on budget and up and running on Day 1.
Phil Green - We're migrating to the cloud - Who needs service managementitSMF UK
This presentation explored the importance of service
management in the cloud and explore what is needed to build an operating model for the governance, assurance, and day to day operation of cloud services.
John Mcdermott - Gold sponsor session: Hybrid - IT needs hybrid good practiceitSMF UK
In this session, John provided advice on how to put together
sections of various best practice frameworks and ways of
working to best suit your organisational needs.
Daniel Breston - DevOps metrics that matteritSMF UK
During Daniels presentation he showed you not only how to create meaningful metrics, but also how to develop a maturity matrix that makes sense to guide your journey.
Insight session -- Build Successful MSP Service OfferingsSolarwinds N-able
A great managed services program is one that has the right mix of products, services and programs for the fastest, easiest and most cost-effective path to market – leading to sustained profitability and success.
Join Channel Manager David Weeks as he walks you through building an MSP program that will get you rapid results while saving you thousands of dollars in go-to-market costs.
Atlassian Executive Business Forum - LinkedIn HQServiceRocket
Presentation from September 2014 at LinkedIn Headquarters in Mountain View. The slides detail how LinkedIn is transforming their business with tools from Atlassian Software.
ServiceRocket is Atlassian's first and longest-serving Platinum Expert Partner.
How to Profit from IoT (Internet of Things)
Is there profit to be made from IoT? Is it right for your business? Join us for an accessible overview of IoT in manufacturing environments.
Find out if you should be looking more closely at IoT for your company, what it costs, and how to get started.
Targeted to senior-level managers, whether you know a little or a lot about IoT -- or even nothing at all -- this presentation will get you smart, fast.
You’ll get answers to these questions and more:
1. What is IoT?
2. Should I consider IoT for my business?
3. What is an example of an IoT manufacturing solution and how does it work?
4. Can I afford it, can I do it internally, and where do I start?
Takeaways:
You’ll come away from this webinar with a better awareness and understanding of how IoT initiatives can drive profit for your manufacturing company. You’ll receive expert tips and tricks gleaned from experts in the software and IoT industry that will help you avoid making big mistakes. And you’ll learn how to select the IoT initiatives that are most likely to make a difference, and a profit, for your company.
What are the Benefits of Enterprise ArchitectureSian Harding
The Benefits of Enterprise Architecture include:
• More Effective and Efficient Business Operations
• More Effective and Efficient Digital Transformation and IT Operations
• Better Return on Existing Investment and Reduced Risk for Future Investment
• Faster Simpler and Cheaper Procurement
In November, IT4IT(TM) 2.0 was released to the IT industry. In this webinar, Michael Fulton, President, CC&C Americas and member of Open Group IT4IT Forum Steering Committee, will share his perspective on IT4IT and what it means to the IT industry and how you as an individual can take advantage of it within your career
Humana Case Study: Paradigm Shift in Reporting by Deploying Four OBIA Module...Emtec Inc.
The case study follows the approach and BI objectives of a Fortune 100 company implementing OBIA. Discover lessons learned, challenges, and managing users adaptability and expectations of the pre-built analytics modules of Human Resources, Financials, Procurement & Spend, Projects and eMoible. This will provide insight into deploying a cross functional project team for successful deployment across multiple organizational units and utilizing eMoible to support strategic decision making for leadership.
Juriba - How to Get Your Management Fired Up About Evergreen IT After Your Wi...Ivanti
Support for Windows 7 ends on 14 January, 2020. If your organization has not upgraded to Windows 10 yet, you only have a few months left to do so before exposing your users and devices to security vulnerabilities. Or you might have already started your transformation project but have encountered some of the many roadblocks along the way. But with the right tooling, an agile project management methodology, and repeatable as well as scalable processes, you not only can accelerate your Windows 10 migration but already set yourself up for success for subsequent Windows-as-a-Service Feature Update cycles and achieve Evergreen IT. Listen to Juriba’s CTO, Barry Angell, as he explains how you can understand your IT estate, achieve maximum project velocity and ultimately build your Evergreen IT strategy.
IT Support Pricing PowerPoint Presentation SlidesSlideTeam
IT Support Pricing PowerPoint Presentation Slides is the perfect solution for information technology professionals to demonstrate their tariff structure. Use the IT pricing model PPT theme to provide a crisp company overview including details like management team, and key facts. Showcase customer requirements like IT infrastructure, and advanced system security with the help of this tech costing structure PowerPoint slideshow. Illustrate the types of services like network administration, technical support, and technology consulting through information technology pricing plan PPT presentation’s visually-compelling graphics. Represent the cost and description of services through concise tabular format included in this IT service pricing PowerPoint theme. Classify your managed services from economic to high-end, based on cost by the means tech support costing PPT slideshow. You can even portray hourly, daily, and yearly charges for IT support using this IT price strategy PowerPoint template deck. Download tech cost planning PPT presentation to elucidate competitor analysis, IT service roadmap, and the effects after IT services implementation. https://bit.ly/3e0e9J3
AppSphere 15 - AppDynamics: Beyond APM - Building an Operations CenterAppDynamics
In this service defined world where businesses are powered by software, delivering exceptional end user experience has become the top priority for modern enterprises. DevOps collaboration has become key for enterprises to deliver their services in a lean and agile manner while ensuring the best end-user experience.
Entertainment Partners started its journey with AppDynamics APM by monitoring applications in production to solve problems faster and to ensure a stable operating platform; during the last year, they have taken their APM solution past the barrier by using it earlier in their application lifecycle for enabling DevOps collaboration and continuous delivery of their applications. Most importantly, AppDynamics has become a focal “single painted glass” for operationalizing the support lifecycle of our critical services. Join this session and learn from Entertainment Partners as they share the best practices from their journey of starting with APM and then evolving to DevOps with “single painted glass” AppDynamics Solution.
This deck was originally presented at AppSphere 2015.
Can you process 10 trillion logs per day software architecture conference 2015Sumo Logic
Built on AWS, Sumo Logic’s multitenant machine data analytics service has scaled to query over 10 trillion logs per day. Christian Beedgen, Sumo Logic’s cofounder and CTO, will walk you through the planning and execution of a massive SaaS architecture and key insights he had along the way.
Topics include:
- a short history of scale
how we have needed to scale incrementally by several orders of magnitude since 2010
- how to recover from being an enterprise software engineer the realization that arguing with customers about Solaris vs Linux, and RAID 6 vs RAID 10 when selling them software is a waste of time; nobody wants to know how to run your system, users want to actually use your system; how building services is a way out of the enterprise software conundrum of having to manage increasingly complex systems is dragging users down; how the cloud turns every programmer into a datacenter architect
- herding microservices
a look at Sumo Logic’s microservices architecture; why we went this way; what we had to build to manage the herd 4 years ago; what we could today take off the shelf; how any real system service architecture diagram looks like spaghetti; how we deal with this at scale in operations
- factoring and refactoring on a new level, or how everything old is new again
maybe our OO skills are still useful; programmable infrastructure is still a program; any program benefits from factoring; any program benefits from refactoring; any system should be highly cohesive and loosely coupled; guess what, this still applies, but at a +1 higher layer of abstraction
- when not to scale
scaling out is great; scaling out in light of state is a bad idea; data and locality fragmentation; fractal horizontal scaling using partitioning and affinity; how to manage this operationally at runtime; musings on copy and paste scaling
Cloud architects – if you’re looking to improve scalability and performance, this session will share successes (and failures!) applicable to your own infrastructure.
Keynote presentation from CMG Conference explaining the challenges in management and now monitoring and business visibility provided by modern APM tools is critical to business execution
Softcontrol.Net - Disaster Recovery and Business ContinuityILYA ROITMAN
SoftControl.Net is a provider of the unique solution for disaster recovery and business continuity for international companies in Thailand and worldwide.
Emergence of ITOA: An Evolution in IT Monitoring and ManagementHCL Technologies
IT operations analytics(ITOA) plays key role by providing intelligence that makes business sense out of the real-time data being generated by infrastructure components and applications.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
5. Problem domain
• Business operations relies heavily on IT
• IT getting ever increasingly complex
• Correlating IT outages to business impacts
6. Problem domain
• Business operations relies heavily on IT
• IT getting ever increasingly complex
• Correlating IT outages to business impacts
• IT team expected to “do more with less”,
measured with business KPIs
7. Problem domain
• Business operations relies heavily on IT
• IT getting ever increasingly complex
• Correlating IT outages to business impacts
• IT team expected to “do more with less”,
measured with business KPIs
• From reactive (fire-fighting) to pro-active
management mindset
8. Who are we?
• Singapore-based, incorporated in 2002, HQ
in Singapore, with regional offices in China
and Thailand
• Provider of IT infrastructure monitoring
solutions and services
• CompanyIT organisations with cost-effective
“Equipping
mission statement
end-end Service Assurance solutions to shorten
response time, reduce operations overheads and
improve IT services levels to end-users”
11. Our offerings
• Enterprise-wide IT monitoring products and
services (install, support and customize)
• Monitoring-as-a-Service
12. Our offerings
• Enterprise-wide IT monitoring products and
services (install, support and customize)
• Monitoring-as-a-Service
• Cloud-based monitoring service
13. Our offerings
• Enterprise-wide IT monitoring products and
services (install, support and customize)
• Monitoring-as-a-Service
• Cloud-based monitoring service
• Key objectives: “Keeps IT Running”
17. What is NetGain EM?
• World’s first patented intelligent, plug-and-
play IT monitoring appliance
18. What is NetGain EM?
• World’s first patented intelligent, plug-and-
play IT monitoring appliance
• Pro-actively & automatically measures and
monitors entire IT infrastructure
19. What is NetGain EM?
• World’s first patented intelligent, plug-and-
play IT monitoring appliance
• Pro-actively & automatically measures and
monitors entire IT infrastructure
• Detects performance bottlenecks and
failures
20. What is NetGain EM?
• World’s first patented intelligent, plug-and-
play IT monitoring appliance
• Pro-actively & automatically measures and
monitors entire IT infrastructure
• Detects performance bottlenecks and
failures
• Alerts IT team of outages
(or even before it happens!)
25. What’s unique here?
• All-in-one functionality that monitors
almost everything
• Correlate IT outages to into business alerts
26. What’s unique here?
• All-in-one functionality that monitors
almost everything
• Correlate IT outages to into business alerts
• Close to zero deployment time
27. What’s unique here?
• All-in-one functionality that monitors
almost everything
• Correlate IT outages to into business alerts
• Close to zero deployment time
• Fully web-based interface (extremely easy
to use) accessible anytime, anywhere!
28. What’s unique here?
• All-in-one functionality that monitors
almost everything
• Correlate IT outages to into business alerts
• Close to zero deployment time
• Fully web-based interface (extremely easy
to use) accessible anytime, anywhere!
• Flexible and customizable architecture
29. Who is using?
• >100 med-large enterprises, across China, Singapore
and several Asean countries
• Recent success:
The only monitoring solution to monitor entire Games IT infrastructure for the recent Singapore
2010 Youth Olympic Games
• Biggest deployment to date:
Beijing 2008 Olympic Games, 50+ EM appliances to monitor > 15000 devices
• Established for 8 years in China, key customers in
Govt, Telco, Finance, Energy and other sectors
SIPO, CNNIC, China Mobile, China Sinopec, China Telcom, People’s Bank of China, GZ Power
Utility, and etc...
• Local customers includes
YOG, Chartis (formerly AHA), NTU, Republic Poly, Panasonic Singapore, Mount Alvernia Hospital
33. Value proposition
• Shorter response and turn-around times
• Less downtimes
• Visibility on business availability based on IT health
34. Value proposition
• Shorter response and turn-around times
• Less downtimes
• Visibility on business availability based on IT health
• Improved IT end-users’ satisfaction levels
35. Value proposition
• Shorter response and turn-around times
• Less downtimes
• Visibility on business availability based on IT health
• Improved IT end-users’ satisfaction levels
• Improve “lives”
