In November, IT4IT(TM) 2.0 was released to the IT industry. In this webinar, Michael Fulton, President, CC&C Americas and member of Open Group IT4IT Forum Steering Committee, will share his perspective on IT4IT and what it means to the IT industry and how you as an individual can take advantage of it within your career
What Is IT4IT? – An Introduction To A New Standard
The IT industry has long lacked a complete end-to-end management standard, one that includes architecture, project, portfolio, service, and operations management. It’s a challenge, one that the IT4IT standard has been designed to address. IT4IT is the first end-to-end, vendor-neutral reference model for IT management and its systems. This session will give you a comprehensive overview on the history, positioning, and content of IT4IT and show you how to make it a reality for your organisation.
Advanced traditional IT departments, with silos organised around deep disciplines, policies, and processes, won’t work for tomorrow’s world. Most IT departments with specialist groups that speak their own dialect, struggle to agree on shared goals and values. Because of this, it’s hard to deliver optimal business outcomes. This session will help you break down the barriers and harness the power of IT4IT, a high-level standard for managing the whole of IT with an enterprise service-centric architecture.
This is an extension on a presentation provided to the Unicom #DevOps North event in February 2017. It discusses the Challenges facing the transformation to Digital Business today and how that can be assisted by Starting with Why, thinking Agile, Breaking down delivery by value, Using the #IT4IT open standard and third parties
What Is IT4IT? – An Introduction To A New Standard
The IT industry has long lacked a complete end-to-end management standard, one that includes architecture, project, portfolio, service, and operations management. It’s a challenge, one that the IT4IT standard has been designed to address. IT4IT is the first end-to-end, vendor-neutral reference model for IT management and its systems. This session will give you a comprehensive overview on the history, positioning, and content of IT4IT and show you how to make it a reality for your organisation.
Advanced traditional IT departments, with silos organised around deep disciplines, policies, and processes, won’t work for tomorrow’s world. Most IT departments with specialist groups that speak their own dialect, struggle to agree on shared goals and values. Because of this, it’s hard to deliver optimal business outcomes. This session will help you break down the barriers and harness the power of IT4IT, a high-level standard for managing the whole of IT with an enterprise service-centric architecture.
This is an extension on a presentation provided to the Unicom #DevOps North event in February 2017. It discusses the Challenges facing the transformation to Digital Business today and how that can be assisted by Starting with Why, thinking Agile, Breaking down delivery by value, Using the #IT4IT open standard and third parties
This webinar features two IT4IT™ experts: Jim Hietala, VP Business Development at The Open Group and Michael Fulton, President Americas Division of CC and C Solutions, co-chair IT4IT Adoption Workgroup and Lead Author ITpreneurs IT4IT courseware.
Training and consulting providers looking to help your clients improve IT efficiency will enjoy this webinar. You will:
-Gain insight on how IT4IT serves the digital enterprise
-Discover its relation with Cloud, Agile, and DevOps
-Learn how it complements TOGAF®, Archimate® and ITIL®
-Find out what the training opportunities are for IT4IT
The Open Group IT4IT Reference Architecture provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The training content of IT4IT will be available for licensing in the ITpreneurs courseware soon.
TABLE OF CONTENTS
1. What is IT4IT framework
2. The benefits of implementation of the IT4IT framework
3. IT4IT framework components
4. IT4IT Value Streams
5. IT4IT Reference Architecture
6. About Architecture Center Ltd
7. References
Architecting Next Generatio IT Operating Models Using IT4IT and SFIASukumar Daniel
A case study of a Transformation Initiative to move a Third Party from Traditional Mechanic Shop Mentality to a Customisation Studio Mentality by causing a paradigm Shift in Ways of Working
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle.
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle using four value streams - Strategy to Portfolio, Request to Fulfill, Requirement to Deploy, and Detect to Correct.
Download presentation from http://opengroup.co.za/presentations
The event had a choice of several relevant workshops ITIL & Service Delivery based. Typically each session was hosted by two expert IT Practitioners and with a class size of no more than 10 delegates for Workshops and 20 delegates for Master Classes. The class size was designed to allow engagement with both the experts and other delegates.
Running the Business of IT on ServiceNow using IT4ITcccamericas
In this presentation, Michael Fulton, President of CC&C Americas, shares his perspective on the new IT4IT industry standard and how you can use a combination of IT4IT and ServiceNow to transform how you run the business of IT.
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
ServiceNow's Senior Product Manager, Mark Bodman, presents IT4IT: Realize a Digital Strategy with ServiceNow.
Access the full presentation recordings for GalaxZ17 here: http://ow.ly/WyBu30cakk0
As we head into a new year, one thing is for sure, the world of technology and IT will continue to evolve and be disrupted at a frightening pace. The role of the modern IT organisation will thus need to adapt and be agile in order to keep pace with this changing landscape and to continue to be valuable to the organisations that they service. As IT estates become more complex, internal IT functions will need to become more mature and efficient in the way they operate in order to be perceived as a valued asset to the business. The release of IT4IT at the end of last year provides an interesting and potentially highly valuable reference architecture for IT organisations to use to help achieve this level of maturity and efficiency.
The IT4IT standard has really started to pick up momentum as we start 2016 and it is great to see the increase in the membership of the IT4IT forum as well as the general interest that is being seen in the industry for this new standard. I recently co-presented a webinar in collaboration with the Open Group where we looked at the potential real-world application and benefits that IT4IT can offer. Mandate and mindset will be critical to the successful use of IT4IT but I am confident that this approach has the potential to be very beneficial for many organisations as the role of the IT function continues to be redefined.
Request to Fulfill Presentation (IT4IT)Rob Akershoek
The Request to Fulfill (R2F) value stream presentation. R2F is one of the four value streams of the IT4IT Reference Architecture of The Open Group.
How to manage your IT organization as a professional IT shop? Provide a self service portal for end-users and IT staff to order IT services and IT resources. Automate the entire process from request to actual deployment and provisioning.
Next Generation IT Operating Models and IT4ITSukumar Daniel
In a world driven by Disruption, IT Departments are seeking ways to systematically transform their ways of working to transform from an Automobile mechanic Shop Operating Model to a Customisation Studio.
This requires the adoption of next generation Service Oriented IT Operating Model, this paper examines how IT4IT is an important part of the Transformation Tool Kit that can be used by organisations to make the changes required to face the future with confidence.
IT4IT and DevOps Tools Landscape (2020).Rob Akershoek
Complete overview of the IT management tooling landscape 2020. Key market players / vendors in the IT4IT and DevOps tooling ecosystem. Automate and streamline your end-to-end DevOps tool chain.
In this session, Tony provided you with an introduction to
IT4IT and looked at coverage of how the standard has evolved since its launch in October 2015.
IT4IT™ Reference Architecture, Version 2.0 is The Open Group standard that describes a reference architecture and value chain-based operating model for managing the business of IT.
IT4IT™ standard uses the value chain approach to create a model of functions that IT performs.
This framework identifies the key activities that IT must do to contribute to business competitiveness.
In IT4IT™ Reference Architecture, Version 2.0 the IT professionals will find the value chain framework and reference architecture that defines integrated management framework focused on lifecycle of services.
Business Architecture as an Approach to Connect Strategy & ProjectsEnterprise Architects
Helen Palmer @helenmpal hosted interactive sessions at the October 2015 IIBA professional development days in Melbourne and Brisbane.
The presentation titled "Business Architecture as an Approach to Connect Strategy & Projects" covers a high level introduction to the discipline of Business Architecture and the platform it provides for effectively executing Business Strategy. Helen provided insights into how Business Architecture is positioned within the wider context of Enterprise Architecture and how the value it delivers can improve greatly with an increase in the mandate from the business. The presentation also gives an overview of some of the key artifacts and models used in defining a Business Architecture.
Enterprise Architects offers IIBA members an exclusive discount on our (IIBA endorsed) Applied Business Architecture: 4 Day Course
http://enterprisearchitects.com/courses/business-architecture/applied-business-architecture/
You can reach out to one of our learning services consultants at training@enterprisearchitects.com to find out more.
This webinar features two IT4IT™ experts: Jim Hietala, VP Business Development at The Open Group and Michael Fulton, President Americas Division of CC and C Solutions, co-chair IT4IT Adoption Workgroup and Lead Author ITpreneurs IT4IT courseware.
Training and consulting providers looking to help your clients improve IT efficiency will enjoy this webinar. You will:
-Gain insight on how IT4IT serves the digital enterprise
-Discover its relation with Cloud, Agile, and DevOps
-Learn how it complements TOGAF®, Archimate® and ITIL®
-Find out what the training opportunities are for IT4IT
The Open Group IT4IT Reference Architecture provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The training content of IT4IT will be available for licensing in the ITpreneurs courseware soon.
TABLE OF CONTENTS
1. What is IT4IT framework
2. The benefits of implementation of the IT4IT framework
3. IT4IT framework components
4. IT4IT Value Streams
5. IT4IT Reference Architecture
6. About Architecture Center Ltd
7. References
Architecting Next Generatio IT Operating Models Using IT4IT and SFIASukumar Daniel
A case study of a Transformation Initiative to move a Third Party from Traditional Mechanic Shop Mentality to a Customisation Studio Mentality by causing a paradigm Shift in Ways of Working
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle.
An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle using four value streams - Strategy to Portfolio, Request to Fulfill, Requirement to Deploy, and Detect to Correct.
Download presentation from http://opengroup.co.za/presentations
The event had a choice of several relevant workshops ITIL & Service Delivery based. Typically each session was hosted by two expert IT Practitioners and with a class size of no more than 10 delegates for Workshops and 20 delegates for Master Classes. The class size was designed to allow engagement with both the experts and other delegates.
Running the Business of IT on ServiceNow using IT4ITcccamericas
In this presentation, Michael Fulton, President of CC&C Americas, shares his perspective on the new IT4IT industry standard and how you can use a combination of IT4IT and ServiceNow to transform how you run the business of IT.
IT4IT: Realize a Digital Strategy with ServiceNowZenoss
ServiceNow's Senior Product Manager, Mark Bodman, presents IT4IT: Realize a Digital Strategy with ServiceNow.
Access the full presentation recordings for GalaxZ17 here: http://ow.ly/WyBu30cakk0
As we head into a new year, one thing is for sure, the world of technology and IT will continue to evolve and be disrupted at a frightening pace. The role of the modern IT organisation will thus need to adapt and be agile in order to keep pace with this changing landscape and to continue to be valuable to the organisations that they service. As IT estates become more complex, internal IT functions will need to become more mature and efficient in the way they operate in order to be perceived as a valued asset to the business. The release of IT4IT at the end of last year provides an interesting and potentially highly valuable reference architecture for IT organisations to use to help achieve this level of maturity and efficiency.
The IT4IT standard has really started to pick up momentum as we start 2016 and it is great to see the increase in the membership of the IT4IT forum as well as the general interest that is being seen in the industry for this new standard. I recently co-presented a webinar in collaboration with the Open Group where we looked at the potential real-world application and benefits that IT4IT can offer. Mandate and mindset will be critical to the successful use of IT4IT but I am confident that this approach has the potential to be very beneficial for many organisations as the role of the IT function continues to be redefined.
Request to Fulfill Presentation (IT4IT)Rob Akershoek
The Request to Fulfill (R2F) value stream presentation. R2F is one of the four value streams of the IT4IT Reference Architecture of The Open Group.
How to manage your IT organization as a professional IT shop? Provide a self service portal for end-users and IT staff to order IT services and IT resources. Automate the entire process from request to actual deployment and provisioning.
Next Generation IT Operating Models and IT4ITSukumar Daniel
In a world driven by Disruption, IT Departments are seeking ways to systematically transform their ways of working to transform from an Automobile mechanic Shop Operating Model to a Customisation Studio.
This requires the adoption of next generation Service Oriented IT Operating Model, this paper examines how IT4IT is an important part of the Transformation Tool Kit that can be used by organisations to make the changes required to face the future with confidence.
IT4IT and DevOps Tools Landscape (2020).Rob Akershoek
Complete overview of the IT management tooling landscape 2020. Key market players / vendors in the IT4IT and DevOps tooling ecosystem. Automate and streamline your end-to-end DevOps tool chain.
In this session, Tony provided you with an introduction to
IT4IT and looked at coverage of how the standard has evolved since its launch in October 2015.
IT4IT™ Reference Architecture, Version 2.0 is The Open Group standard that describes a reference architecture and value chain-based operating model for managing the business of IT.
IT4IT™ standard uses the value chain approach to create a model of functions that IT performs.
This framework identifies the key activities that IT must do to contribute to business competitiveness.
In IT4IT™ Reference Architecture, Version 2.0 the IT professionals will find the value chain framework and reference architecture that defines integrated management framework focused on lifecycle of services.
Business Architecture as an Approach to Connect Strategy & ProjectsEnterprise Architects
Helen Palmer @helenmpal hosted interactive sessions at the October 2015 IIBA professional development days in Melbourne and Brisbane.
The presentation titled "Business Architecture as an Approach to Connect Strategy & Projects" covers a high level introduction to the discipline of Business Architecture and the platform it provides for effectively executing Business Strategy. Helen provided insights into how Business Architecture is positioned within the wider context of Enterprise Architecture and how the value it delivers can improve greatly with an increase in the mandate from the business. The presentation also gives an overview of some of the key artifacts and models used in defining a Business Architecture.
Enterprise Architects offers IIBA members an exclusive discount on our (IIBA endorsed) Applied Business Architecture: 4 Day Course
http://enterprisearchitects.com/courses/business-architecture/applied-business-architecture/
You can reach out to one of our learning services consultants at training@enterprisearchitects.com to find out more.
Diaporama présenté par Astrid Van Lierde, responsable de comptes chez l'éditeur Odoo Inc. basée à San Francisco.
Déroulement à Montréal le 24 novembre auprès de 100 participants avec :
- l'animation autour des nouveautés de la version 10,
- les retours d'expériences de déploiements chez Bixi et OIF (Office International de la Francophonie) par les équipes des intégrateurs locaux Microcom et Savoir-faire Linux.
- un rappel des atouts fonctionnels de la solution autant pour la crm, les ventes, les achats, la logistique, la comptabilité, les finances, les ressources humaines, les actions marketings, les événements, le ecommerce...
There are thousands of companies like the example of Richard's company. Start your free trial to benefit from the Odoo experience. http://odoo.com/start
Odoo Features | Opensource ERP | Odoo EcommerceTech Receptives
TechReceptives are world-leader in Odoo specialization and our specialized team is always ready to help you go through any aspect of Odoo Implementation, development and maintenance. We specialize in providing world-class service to clients scattered across the world.
What's the spirit of your company? At Odoo, we know that a great and motivating atmosphere is the key! It can help employees to feel better and then be proud of working for your company!
This presentation was delivered by Pierre Gleize, head of the Service Management Practice at Orange Business Services, at the ServiceNow Forum on 8 October in Paris. More information on Customized Infrastructure Care is available here: http://oran.ge/19zNUP8
Frameworks to drive value from your investment in Information TechnologyJohn Halliday
This PDF presentation aims to assist the C-Suite (CEO, CIO, CRO, CSO), Board Members and Audit and Risk Committees to be aware of good IT governance frameworks and references and thereby have Value conversations with IT professionals (and assist IT professionals to drive, and prepare for these conversations). It will cover a wide range of frameworks and references. Enjoy!
Read how Synoptek has proven to be an excellent partner for companies looking to streamline their IT infrastructure, efficiently manage operations globally and reduce operating costs.
Ever struggled with the question of, What is the Value of Enterprise Architecture? In this webinar, Michael Fulton, experienced architect and President, CC&C Americas will share his perspective on EA and the value it provides to the CIO, to IT and to the business.
We will cover the benefits associated with:
• new Business Capabilities
• Cost Savings
• Risk Reduction
Key Take-aways:
• What are the elements of value delivered by IT?
• How does EA & IT Architecture deliver value to the organization?
• Why should you consider implementing an Enterprise Architecture program at your company?
Introduction to Enterprise architecture and the steps to perform an Enterpris...Prashanth Panduranga
This presentation was used to introduce Enterprise Architecture, Introduction to how to perform an Enterprise Architecture Assessment followed by TechSharp introduction.
Deliverables in the presentation is not clear, the slides represent what was shown as part of the demo.
List of deliverables:
Application Rationalization framework
Portfolio Analysis framework
Road Map
Current state analysis
Target State establishing process
System Context
System Landscape
Enabling Technologies is Microsoft's #1 Unified Communications partner, having won Three Microsoft Communications Partner of the Year Awards since 2009.
ETDP 2015 D1 SMAC & the Journey from Automation to Digital Factory - Snjeev K...Comit Projects Ltd
COMIT/Fiatech Conference 2015, Hallam, London
Sanjeev Kapoor, Senior Project Manager, Emerging Technologies, Ford Motor Company
Note: This presentation is an amalgam of the two presentations in the agenda.
• Introduction to Manufacturing Automation, Digital Factory and Industry
• Smarter, safer robots bringing automation in manufacturing industry
• The Digital Factory Lifecycle and Case Studies
• How Digital Factory has positively impacted manufacturers enabling them to produce
Faster, Cheaper and Better Products
• Difference between “looking digital and being digital”
• The DNA of a Digital Enterprise & how Digital Factory is enabling Digital Industry
What is SMAC (Social, Mobile, Analytics and Cloud)?
• Key Trends in Social, Mobile, Analytics and Cloud Technologies
• How SMAC Technologies collectively can digitally transform your organization?
• Case Studies – How organizations across industries are leveraging SMAC Technologies for innovation and business growth?
• Future of SMAC Technologies
The Lean IT training provides the stimulus which is required for companies to stand out in the competitive world economy. Adoption of Lean in an organization will enable the smart usage of Information technology to enhance the business performance and improve the service levels.
Lean IT training provides critical knowledge of the principles of Lean philosophy, application of this philosophy in an IT-environment, validate their leadership of Lean methodology, and making continuous improvement using small incremental change using Kaizen.
To know more about Lean IT training worldwide,
please contact us at -
Email: support@invensislearning.com
Phone - US +1-910-726-3695,
Website: https://www.invensislearning.com
Agile IT Operatinos - Getting to Daily ReleasesLeadingAgile
Getting to Daily Releases with Agile IT Operations. Devin Hedge, Enterprise Transformation Consultant talks to a group at Triagile about the Six Key Areas to focus on when attempting to transform IT Operations with Lean and Agile principles. The talk covers Service Engineering, IT Operations, and the Tier 1 Support/NOC organizations. Kanban, Service Management (ITSM), and what it means to have a DevOps orientation.
Pat Sprehe and Steve Longenecker provide insights into how to evaluate a potential MSP provider, how to engage with vendors, best practices and checklists for your daily and monthly interactions, annual planning with your outsourced IT manager, and how to plan and practice for emergency communications with your provider if your accounts are hacked or you suspect an attack. We cover any outsourced IT function, including databases or security management as stand alone services, as well as managed services generally.
Overcoming Obstacles to Success with MicroservicesPerficient, Inc.
Microservices are the next evolution in the enterprise integration landscape, allowing organizations to continually adapt to the new demands of the digital marketplace. But where do you start? How do you evolve legacy architecture and IT processes in areas like Agile and DevOps to support microservices?
Our webinar covered the benefits and challenges of microservices and the steps to build a practical, successful microservices strategy and roadmap.
Manisha Datye, VP of the Integration Center of Excellence at Perficient client TCF Bank, discussed TCF’s experience with microservices including the business drivers and benefits.
Discussion centered on:
-An understanding of the microservices evolution
-Insight into the constraints and benefits of microservices architecture
-Steps to building a microservices migration strategy and roadmap
-A look at how to jump start microservices with Perficient’s Innovation Lab
Lean en gros, c'est comme l'Agilité, sauf que... - Martin GoyetteAgile Montréal
Lean en gros, c'est comme l'Agilité, sauf que...
Qu’est-ce donc que le Lean?
Quel est son lien avec l'Agilité?
Et Kanban dans tout ça?
Cette introduction vise à clarifier ce que Lean signifie et son rapport avec l'Agilité. C'est une comparaison permettant de comprendre un mouvement au-delà du monde des technologies de l'information, permettant un regard nouveau sur les entreprises d'aujourd'hui et différent sur l'Agilité telle qu’on la connait.
À propos de Martin Goyette
Martin est un professionnel en accompagnement qui sert et conseille le domaine des technologies de l’information depuis plus d’une dizaine d’années (télécommunications, transport, bancaire, syndicat, santé, assurances). À titre de président de la Communauté Agile de Montréal, Martin est fortement impliqué dans la promotion de sa passion et ses croyances. Martin est diplômé de l’ÉTS d’un baccalauréat en génie logiciel et d’une maîtrise en génie, technologies de l’information. Depuis 2008, il se consacre à Lean ainsi qu’à l’agilité et a obtenu plusieurs reconnaissances professionnelles venant certifier son expérience.
Community IT monthly webinar series discusses the basics of IT governance, management, prioritization and decision making. We review a framework for defining and achieving IT success.
DevOps is the cultural and professional phenomenon that is rocking the IT world by encouraging better collaboration, communication and integration between development and operational teams.
IT Architecture for the Non-Architect, MAX Technical Training 2016MAX Technical Training
Are you an experienced IT Professional, ready to take the next step in your career but don't know where to go? Are you looking at your career plan and how to get ahead in IT? In this webinar, we will introduce you, the IT Professional, to IT Architecture and explain how IT Architecture just might be the right next step for you in your IT career.
We will cover:
• The different types of IT Architecture and the value of each
• The evolution of an IT career
• The value of IT Architecture to your organization
What you will learn
• What the different types of IT Architecture are and how they relate to each other
• How IT Architecture fits with the rest of the IT organization
• Why you should consider a career in IT Architecture
Are you an experienced IT Professional, ready to take the next step in your career but don't know where to go? Are you looking at your career plan and how to get ahead in IT? In this webinar, we will introduce you, the IT Professional, to IT Architecture and explain how IT Architecture just might be the right next step for you in your IT career.
In this webinar, you will be provided a model for explaining how the current world of work is shifting with models for managing team conflict and dealing with the emotions of project team members and stakeholders.
SharePoint Search Secrets for Power Users & Administrators - Mike SmithMAX Technical Training
What you will learn in this Webinar: Power Users will come away with hot tips for getting more from SharePoint’s search features. For example: why “FileType:docx” finds most, but not all Word documents; and why you can’t find all of your purchase orders; and what you can do to find these files
Everyone knows that organizations need reliable and cost effective operations. Learn how, as a Business Analyst, you can assist organizations to clearly illuminate how strategy, processes, business structure and staff can best be utilized to deliver reliable and cost effective operations.
In this webinar, we introduce you to the Project Triangle of Scope, Time and Cost, and discuss some techniques for helping Project Managers manage the core triple constraints of projects.
We cover the following topic areas:
• Describe methods for managing project conflict in the iron triangle
• Describe the elements of the PMBOK® Guide, Fifth Edition, related to Scope, Time and Cost
• What is the Work Breakdown Structure (WBS) and how to develop one
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
1. February3, 2016
Welcome to
Presented by
Michael Fulton
President, Americas Division
CC&C Solutions
Certifiedin: ITIL 2011, TOGAF 9.1
Member of Global IT4IT SteeringCommittee
“Great learning environment at MAX!”
Anthony, Manager with IT infrastructure provider
3. +
From Standard (Out-of-the-Box) training to Fully Customized
Training and Follow-up Application Assistance – MAX is a
trusted, reliable source.
Training Content Tailored to Fit
Standard
Training
Modified
Training
Fully
Customized
Training
Application
Assistance In
Office
4. “MaxTrain is still my favorite training provider.”
David, Project Manager with non-profit hospital system
Education Delivery
PUBLIC
Open Enrollment
PRIVATE
Client OnlyClass
5. “Thank you! Staff at MAX is outstanding!”
Jason, Business Analyst with IT infrastructure provider
Housekeeping
6. About our speaker
“I definitely would recommend this training provider..”
– Bill, IT Professional with IT Infrastructure Provider
Michael Fulton
President, Americas Division, CC and C Solutions
Michael has over 8 years of experience in Enterprise Architecture
and over 25 years of IT experience.
ITIL & TOGAF Certified and a Cloud Certified Architect, Michael
has led IT4IT Architecture, Cloud Architecture, IT Strategic
Planning, Disruptive Cost Innovation, IT Leadership
Development, and EA Capability & Training Development at
Fortune 50 Company.
Experience working across the entire IT Lifecycle, including time
in Service Management, Program Management, Project
Management, Application Development, and IT Operations.
Member of Global IT4IT Forum Steering Committee
7. Who is CC&C?
• CC&C Solutions (CC&C) is an Enterprise Architecture & IT
Transformation consulting, training and implementation organization,
headquartered in Sydney,Australia and staffed worldwide.
• Our mission is to lead the development and growth of Enterprise
Architecture and IT Capability…
• for the individual
• for the organization
• and for the industry
8. IT4IT Goals and overview
• A collaborative approach to improving IT efficiency
• Creating standardized, vendor-neutral IT architecture
• Driving cost reduction and value optimization
• The Open Group
• The IT4IT™ Forum
• Value propositions
9. The Open Group
» Enable all organizations that use information technologyto do things better, faster,and cheaper
» Enable all suppliers of information technology products and services to gain business benefit
» Enable every individual that we meetto develop their skills and capabilities
Everything we do, is intended to …
10. The Open Group is ...
Australia
Belgium
Brazil
Canada
China
Colombia
Czech Republic
Denmark
Finland
France
Germany
Hong Kong
India
Ireland
Italy
Japan
Korea
Luxembourg
Malaysia
Mexico
488 Member Enterprises in 40 Countries
Staff and local partners in 12 Countries
Netherlands
New Zealand
Nigeria
Norway
Philippines
Poland
Portugal
Qatar
Saudi Arabia
Singapore
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
UK
United Arab Emirates
USA
Vietnam
11. What is the problem we are solving with IT4IT?
• Lack of cooperationacross all IT leads to sub-optimization
• Insufficiently integratedIT Managementtoolsets, lack of prescriptive guidance
• Inabilityto gain true insight in order to make good decisions
• Immaturity makes it virtuallyimpossible to tackle disruptive innovationslike cloud,
agility, mobility, BYOD, …
12. Who and where are we?
Original Consortium
– Shell
– Hewlett-Packard
– Achmea
– MunichRe
– Accenture
– PriceWaterhouseCoopers
– University of South Florida
– AT&T
Forum Members now also includes
– Armstrong Process Group
– BP
– Capgemini
– CC&C Solutions
– ExxonMobil
– IBM
– Logicalis
– Microsoft
– Oracle
– Origin Energy
– UMBRiO
– ...
Value
Chain
9/2011
RA 1.0
(level 2)
1/2013
RA 1.3
(level 3)
10/2014
RA 0.5
(level 1)
8/2012
RA 1.2
(level 3)
3/2014
RA 2.0
(level 3)
10/2015
13. Val Sribar, Group Vice President
Gartner Enterprise Software Research Group
14. Poll – Which of these is NOT a problem within most
IT departments today?
• Silos, silos everywhere
• We need better, faster, cheaper and we need it yesterday
• “The cobbler’s children has no shoes”
• We have no problems in IT. Everything runs smoothly with no
problems
15. What is IT4IT™?
• IT4IT™, an evolvingOpen Group standard, provides a vendor neutral, technology
agnostic and industry agnostic reference architecture for managing the Business of
IT, enablinginsight for continuousimprovement;
• IT4IT™ provides the capabilitiesfor managing the business of IT will enable IT
execution across the entire ValueChain in a better, faster, cheaper way with less
risk;
• IT4IT™ is industry independentto solve the same problems for everyone
• IT4IT™ is designed for existing landscapesand accommodates future IT paradigms
16. Leveraging Business Value Chain Success in IT
Based on customers like you over the last 2 years using real world use cases
Based on Porter’s Value Chainand lean manufacturingvalue stream concepts
16
17. Value Chain, Reference Architecture
From Why
to What
From What to How
(uses TOGAF®, specified in ArchiMate®
This is all about the data!
Embracing existing
process and agile
frameworks.
18. IT Operating Model: Value Chain & Reference Architecture
Selection
• Optimize portfolios
• Communicate value
• Evaluate benefit
realization
Service Portfolio
• Enterprise architecture
• Service portfolio
rationalization
• Create service
blueprint androadmap
Strategy
• Define objectives
• Align business andIT
roadmaps
• Set up standards and
policies
• Consolidate demand
• Analyze priority, urgency,
andimpact
• Create new or tag
existing demand
Demand
Strategyto Portfolio
KPIs:
• IT Service Value
• IT Service Gap
Requirement Component
Requirement to Deploy
1:n
n:1
Portfolio
Backlog
Item
Portfolio Backlog
Item (rationalized/
Prioritized)
Competency
(availability)
Budget
(estimate)
Assets
(availability)
Policy
Portfolio
Backlog Item
Policy
Requirement
1:n
Service
Blueprint
Portfolio
Backlog
Item
Conceptual
Service
Conceptual
Service
Blueprint
n:m
Project Component
IT Project
Scope Agreement
1:n
Scope Agreement
Service Design Component
Logical Service
Blueprint1:n
Portfolio Demand
Component
Service Portfolio
Component
n:m
Business Process
Portfolio Backlog Item
1:n
Policy
Component
Proposal
Component
S2P V.1.3
Sep 29th
2014
Service Model
Data Artifact – Key
Record fabric Integration
Entity relationship
Functional Component - Key
Functional Component - Auxiliary
Data Artifact – Auxiliary
Engagement dataflow
Current practice
Thiswork isbaseduponmaterial
developed andpublished by the
IT4ITConsortium
Requirement to Deploy
Requirement to Deploy
Asset
Management
Business
Strategy
IT Financial
Management
Labor
Management
Problem Component
Problem,
Known ErrorDetect to Correct
Service
Architecture
Enterprise Architecture
Component
n:m
1:1
Deploy
• Release plan
• Change and configu-
ration process
• Knowledge management
• Application andsecurity
monitors
Develop
• Development: Agile,
iterative, waterfall …
• Source & set up
development
environment
• Version control
• Developer testing
Plan & Design
• IT Project plan
• Logicalservice model
• Requirements
• Functional & technical
• Standards & policies
• Functional: desktop,
web, mobile
• Performance: desktop,
web, mobile
• Security: static,
dynamic
Test
Requirement to Deploy
KPIs:
• Cycle Time
• Requirements
‘Churn’
• Production Defects
Proposal Component
Service Portfolio
Component
Policy Component
Demand Component
Build ComponentService Development
Component
Problem
Component
Detect to Correct
IT Project
Strategy to Portfolio
Demand
Requirement
1:n
1:n
Source
1:n
Defect
1:n
RFC (Normal)
1:n
Service
Design
Package
Policy
Defect
Defect
1:n
n:m
RFC
n:m
1:n
n:m
Requirement Comp.
Test Case
Test Component
Incident
Component
Detect to Correct
Strategy to Portfolio
Conceptual Service
Blueprint
Project Component
Fulfillment Execution Comp.
Change Control
Component
1:n 1:n 1:n
1:1
Scope Agreement
1:n
1:1
Logical Service
Blueprint
n:m
Service
Release
Release
Package
Desired Service
Model
Scope Agreement
Strategy to Portfolio
Defect Component
Build
Problem,
Known Error
1:1
n:1
1:n
Defect
1:1
Incident
IT Project
Requirement
Defect
1:1
Service Design Comp.
Service Model
Data Artifact – Key
Record fabric Integration
Entity relationship
Functional Component - Key
Functional Component - Auxiliary
Data Artifact – Auxiliary
Engagement dataflow
Current practice
Thiswork isbaseduponmaterial
developed andpublished by the
IT4ITConsortium
R2D V.1.3
Sep 29th
2014
Catalog Composition
Component
Service Catalog Entry1:n
Request to Fulfill
Request to Fulfill
Fulfillment Request
Release Package
Fulfillment
Request
1:n
Release
Composition Comp.
Strategy to Portfolio
Service Catalog Entry (Unbound)
1:n
RFC
1:n
Service
Release Blueprint
Measure
• Service usage
measurement
• Chargeback/
showback
• Cost transparency
• Surveysand ratings
Subscribe
• Portal engagement
• Personalized
experience
• Self-service
• Manage subscriptions
Define & publish
• Merge catalog items
from all fulfillment
engines
• Set pricing, options and
SLA
• Publish services
• Route fulfillments
• Automate deployment
• Use internal and
externalproviders
• Integrate with asset,
configuration and
change systems
Fulfill
Request to Fulfill
KPIs:
• Cycle Time
• Cost/Service
Project Component
Service Model
Data Artifact – Key
Record fabric Integration
Entity relationship
Functional Component - Key
Functional Component - Auxiliary
Data Artifact – Auxiliary
Engagement dataflow
Current practice
Thiswork isbaseduponmaterial
developed andpublished by the
IT4ITConsortium
R2F V.1.3
Sep 29th
2014
Actual Service CIs
Detect to Correct
Configuration
Management
Component
Release
Composition
Component
1:n
Service Release
Blueprint
Desired
Service
Model
Request Rationalization
Component
Usage Record
Chargeback Contract
Bill/Invoice
Service Catalog
Entry (Unbound)
Usage
Usage
Subscription
1:n
Request
Offer
Catalog
n:m
Offer
User Profile
n:m
1:1
Shopping Cart
Chargeback
Contract
n:m
Fulfillment
Request
1:n
1:n
Subscription
Service
Monitor
Offer Mgmt.
Component
Request
Conversation
Knowledge
Item
Problem,
Known Error
n:m
n:m
Knowledge
Item
Knowledge &
Collaboration
Comp.
Incident
Status
1:n
Service Catalog Entry
n:m
Fulfillment Execution
Component
RFC
1:1
Detect to Correct
Catalog
Composition
Component
Usage
Component
Chargeback /
Showback
Component
RFC Request
Change Control
Component
Composite/Compound
Request
IT Supplier
(External to IT)
1:n
Engagement Experience Portal
1:n
1:1
IT Financial
Management
Service
Monitoring
Component
Fulfillment
Engine & Deploy/
Provision Systems
Detect to Correct
Problem
Component
Detect to Correct Detect to Correct
Incident
Component
Offer Consumption Component
Self Service
Support
Requirement to Deploy
n:m
1:n
Request
1:m
n:1
Service Catalog
Entry (Bound)
Actual
Service
CIs1:n
Release
Package
IT Asset
Management
Supportive Function
Fulfillment
Request
Requirement to Deploy
Supportive FunctionSupportive FunctionSupportive Function
Resolve
• Implement change
• Leverage runbooks
• Verify recovery
• Close records
Diagnose
• Enrichment
• Root cause
• Severity andbusiness
impact
• Definedescalation
path
• Auto-fixed common
issues
Detect
• See events, alarms and
metricsacross entire
infrastructure
• Understand user issues
• Trace the relationship
between event
• Define change request
• Perform problem and
risk analysis
• Approve
Change
Detect to Correct
KPIs:
• MTTR
• MTBF
Self Service
Support
Defect Component
Requirement
to Deploy
Defect
Portfolio Demand
Component
Strategy to Portfolio
Portfolio Backlog
Item
IncidentEvent
Actual Service CIs
RFC
Service
Monitor
1:n
1:n n:m
n:m
Problem,
Known Error
n:m
n:m
n:m
Event Incident
RFC
RFC
Problem RFC
Incident
Request to Fulfill
Fulfillment Execution Comp.
Portfolio
Backlog
Item
n:m
Usage
1:n
Runbook
Run book
Run book
n:m
Service Discovery
CI
Defect
Knowledge & Collaboration
Component
Knowledge
Item
n:m
1:n
1:n
Request to Fulfill
Service
Monitor Knowledge Item
Run book
Interaction
n:m
1:1
Desired
Service
Model
1:1
1:1
Usage
Component
Request to Fulfill
Defect
1:1
1:1
Offer
Consumption
Component
Request to Fulfill
Status
Service Monitoring
Component
Incident
Component
Change Control
Component
Problem
Component
Diagnostics &
Remediation Comp.
Configuration
Management Comp.
Event
Component
RFC
D2C V.1.3
Sep 29th
2014
Service Model
Data Artifact – Key
Record fabric Integration
Entity relationship
Functional Component - Key
Functional Component - Auxiliary
Data Artifact – Auxiliary
Engagement dataflow
Current practice
Thiswork isbaseduponmaterial
developed andpublished by the
IT4ITConsortium
1:n
Request to Fulfill
Actual
Service
CIsFulfillment
Request
20. What are they saying - Value Chain
20
From the IT new hire all
the way up to the CIO,
everyone in IT gets the
Value Chain and can see
themselves and their
experiences in it.
21. What are they saying – Reference Architecture
IT4IT RA provides what
ITIL doesn’t,
prescriptive information
about what
functionality and data is
needed to deliver the
business of IT.
22. Poll – What is IT4IT?
• A high level depiction of how IT delivers value to the business
• A reference architecture for the management of IT
• A major improvement over prior IT frameworks
• All of the above
24. IT4IT™ and ITIL®
Attribute ITIL® IT4IT™ ReferenceArchitecture
Characteristics Framework describing functions/capabilities/disciplines. Information model-driven reference architecturethat accommodates multiple
process frameworks.
Origins An aggregationof best practices drawn from a world-wide
community of executives, managers, and individual contributors.
Driven by the specific needs of Enterprise Architects and IT managers.
Form Primarily narrative. Primarily architectural, framed using TOGAF® and presented using ArchiMate®.
Utility Oriented to education. Solution-orientation: useable ‘off the shelf’.
Value
proposition
Enables detailed analysis at the function/process level. Enables choreography of four high level IT value streams (Strategy to Portfolio,
Requirement to Deploy, Request to Fulfill, Detect to Correct) and offers
prescriptive guidance for the design of products and services that deliver them.
Structure (LEAVE BLANK) Mutually-exclusive and comprehensive architecturalcatalogs.
Granularity (LEAVE BLANK) Precise and prescriptive representation of data and integration patterns for the
whole IT management domain.
Agility Implicit waterfall, top-down planning orientation. Explicit accommodation of Agile and DevOps trends and lean Kanban process
approaches.
Provenance Evolved through various proprietary ownerships. Dynamic, open peer-to-peer development and review processes under the
aegis of The Open Group.
25. IT4IT™ Value Propositions
For ‘consuming IT organizations’ e.g. ExxonMobil, Shell, Origin Energy
Ability to track cost, performance, business value and risk as a basis for
improvement decisions.
Dramatically reduced TCO of IT management solution.
For software vendorse.g. IBM, HP, Microsoft, Oracle
Deliver integrated solutions at lower cost.
Opportunity to focus on differentiating innovation
26. IT4IT™ Value Propositions
For software integrators e.g. Accenture, Capgemini, Logicalis, Tata
Consultancy Services
Move beyond traditional process consulting.
Faster, predictable time to value
Higher quality delivery at lower cost to customer
For individuals (‘within’ each of the organization types)
personal professional development opportunity.
27. Where are we?
• 600+ tweets with #IT4IT in January 2016
• 5100+ downloadsof IT4IT standard
– 783 organizations, 2921 individuals
• 900+ downloadsof reference cards
• 580+ downloadsof IT4IT Pocket Guide
• 50+ companies, 250+ individualssigned up for IT4IT forum
• Spoke about IT4IT at multipleoutside conferences, 15+ events targeted for 2016
• Active Speakers Bureau set up to provide potentialspeakers with help with content
and locationsfor speaking opportunities
28. MAX Course: Introduction to IT4IT
1-Day course: February 24
This is an introductory course that will provide a basic
understanding of the business of IT within an organization and
how IT4IT can be used to understand and drive improvements to
the business of IT.
29. Poll
Of the courses below, check those you would like to
learn more about.
IT4IT Executive Overview (2 hours)
Introduction to IT4IT (1 day)
IT4IT Foundation level certification (3 days)
IT4IT to ITIL Bridge (2 days)
30. Poll
How interested are you in taking the
Introduction for IT4IT class (1-day)?
• Very Interested
• Interested
• Somewhat Interested
• Not Interested
31. Final Thought
IT4IT is the future of managing the Business of IT.
Are you and your organization ready to embrace the future?
32. Connect with me at
• mike@ccandcsolutions.com
• https://www.linkedin.com/in/michaelfulton
• http://www.ccandcsolutions.com
• Twitter - @cccamericas
• Skype - cincibuckeyenut
33. “MAX leads the way!”
Ben, IT Professional with regional technology
34. IT Professional Training
Professional Skills
Agile / Scrum
ITIL - ITSM
Leadership
Project Management
Process Management
Business Analysis & Solutions
Business Writing
Microsoft Solutions Framework
Train The Trainer
Professional Skills
Certifications
PMP Certification Program
BA Certification Program
ITSM Certification Program
www.maxtrain.com | 513-322-8888
Enterprise Architecture Courses of Interest Dates
Introduction to Enterprise & IT Architecture 2-22
Introduction to IT4IT 2-24
Solution Architecture for the Practitioner 2-25
TOGAF 9.1 Level 1 & 2 Certification 3-21
RelatedCoursesof Interest Dates
DevOps Foundation 4-20
ITIL Foundation Course 3-15, 4-5
ITIL Lifecycle Course – Service Transition 3-22
ITIL Lifecycle Course – Continual Service Improvement 4-12
ITIL Lifecycle Course –Service Strategy 5-24
ITIL Lifecycle Course –Service Design 3-15
ITIL Lifecycle Course –Service Operation 4-26
CompTIA Network+ 3-14
CompTIA Security+ 2-8
Fundamentals ofApache Hadoop 3-14
Certified Agile Service Manager 4-18
Professional Scrum Master 2-29
PMI Professional in Business Analysis (PMI-PBA) Exam Prep 5-16
PMP Project ManagementProfessional Exam Prep 4-21
35. 1. Money Back Guarantee
2. Employer Insurance If a MAX-trained employee leaves your
company within six months of completing training at MAX, we will
re-train his/her replacement for free.
3. Free Retake If the class is running and there is a seat
available – you’re in at no additional cost.
4. Guaranteed to Go When four students are registered for a
public class - the show goes on.
5. Food, Games, and Really Fast Computers
At MAX, we think learning should be fun. Our primary goal is to put
a hot computer in front of every student, plenty of legroom, a
generous work surface, and comfy training. In MAX’s roomy
lounge, students snarf up munchies, and sip their favorite brew
from a bottomless pot.
Visit: www.maxtrain.com
Call: 513-322-8888, 866-595-6863
Email: info@maxtrain.com
Connect with us:
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LinkedIn.com/company/max-technical-
training
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“MAX provides a very comfortable and relaxed environment for training. I especially
liked that MAX provided drinks, snacks, pens, highlighters, etc.”
David, IT Professional with international technical staffing organization.