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THREE
BUDGET
CHALLENGES
OF IT LEADERS
“The cynic knows the price of
everything and the value of
nothing“ – Oscar Wilde
• What does IT actually do?
• IT viewed only as a cost center
• “Our technology is outdated and never works for me”
• IT takes too long to deliver benefits
• IT doesn’t align with the business
WHAT CAN YOU DO?
• Supporting Business + Driving Revenue
• Measuring success of Increasing Revenue per Dollar
of IT Costs
• “How did XYZ IT Initiative get (insert department) to
perform better”
• “How much more value could we produce by investing in
new technology?”
• Aligning with the business
• Save costs where possible and treat as opportunity to
reinvest dollars into revenue driving IT projects
Courtesy of Spiceworks
37%
42%
10%
11%
Total IT Budget from 2015 to 2016
Increase No Change Decrease Don’t Know
IT BUDGET PRIORITIES (2016)
Courtesy of Tech Pro Research
"All of us are facing the same challenge… We've all got
infrastructure we need to manage, increasing cost pressures
and uncertainty in the market, but we're all focused on our
growth agendas, whatever they may be. We've got to
leverage technology in a more effective and efficient manner
to allow that to happen "
Joe Mahaffee, EVP & CIO at Booz Allen Hamilton
Run – Grow – Transform Model
• Run – What it takes to run your business
• Grow – What it takes to grow your business
• Transform – What it takes to transform your business
Courtesy of Journal of Accountancy
Competitive Advantage
Industry Specific
Office Functions
Courtesy of Gartner
Competitive Advantage
Industry Specific
Office
Functions
Courtesy of Gartner
Challenges with IT budgets
• Always changing technology
• Resource constraints and uncertainty
• Quickly emerging trends (i.e. security, etc.)
• Changing customer facing products
• End-User support issues
• Administrative burdens
Strategies for improving flexibility
• Rolling Budgeting System (Monthly, Quarterly, etc.)
• Identify unique events causing budget shift
• Address trending adjustments and prioritization
• Careful Vendor Selection
• Increased Accountability (In House and Vendors)
• Focus on Efficiency
Delivering Exceptional Server & Storage Maintenance
98% Customer Retention Rate
CREATIVE & FLEXIBLE
We customize your maintenance agreement
to meet your data center needs and business
objectives.
FOCUS ON HARDWARE MAINTENANCE
We provide expert technical support and
exceptional customer service.
Advantages For You
Reliable Consistent Support
• Dedicated SEI Engineer and Locally Stocked Parts
• 90% First Trip Repair Success
• 10 Minute Average Call Back Time
• 99% On-Site Response Commitment Met
Advantages For You
Cost Reduction
• Reduce OEM maintenance costs 30% or more
• Extend life of current hardware beyond EOL
• Administrative flexibility
• Coterminous agreement
• Easy additions/removals of equipment
• 30 day out
WARRANTY TRACKING
• REDUCE YOUR RISK OF EXPOSURE
 SEI notifies you of expiration dates in advance – no surprises.
• ADJUST YOUR MAINTENANCE AS NEEDED
 It’s easy to add SEI’s flexible coverage to meet current needs.
• BUDGET PROACTIVELY
 SEI can prorate your post-warranty coverage for convenient invoicing.
• PLAN STRATEGICALLY
 Use the warranty tracking data for your budgeting and strategic needs.
• MAXIMIZE YOUR TIME
 SEI tracks your equipment inventory so you can focus on other priorities.
SEI Advantages
Warranty Tracking
Questions?
Call and ask to speak to a local
SEI account executive
800.940.5585

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Three Budget Challenges of IT Leaders

  • 2.
  • 3.
  • 4. “The cynic knows the price of everything and the value of nothing“ – Oscar Wilde
  • 5. • What does IT actually do? • IT viewed only as a cost center • “Our technology is outdated and never works for me” • IT takes too long to deliver benefits • IT doesn’t align with the business
  • 6. WHAT CAN YOU DO? • Supporting Business + Driving Revenue • Measuring success of Increasing Revenue per Dollar of IT Costs • “How did XYZ IT Initiative get (insert department) to perform better” • “How much more value could we produce by investing in new technology?” • Aligning with the business • Save costs where possible and treat as opportunity to reinvest dollars into revenue driving IT projects
  • 7.
  • 8.
  • 9. Courtesy of Spiceworks 37% 42% 10% 11% Total IT Budget from 2015 to 2016 Increase No Change Decrease Don’t Know
  • 10. IT BUDGET PRIORITIES (2016) Courtesy of Tech Pro Research
  • 11. "All of us are facing the same challenge… We've all got infrastructure we need to manage, increasing cost pressures and uncertainty in the market, but we're all focused on our growth agendas, whatever they may be. We've got to leverage technology in a more effective and efficient manner to allow that to happen " Joe Mahaffee, EVP & CIO at Booz Allen Hamilton
  • 12. Run – Grow – Transform Model • Run – What it takes to run your business • Grow – What it takes to grow your business • Transform – What it takes to transform your business Courtesy of Journal of Accountancy
  • 13. Competitive Advantage Industry Specific Office Functions Courtesy of Gartner
  • 15.
  • 16.
  • 17. Challenges with IT budgets • Always changing technology • Resource constraints and uncertainty • Quickly emerging trends (i.e. security, etc.) • Changing customer facing products • End-User support issues • Administrative burdens
  • 18. Strategies for improving flexibility • Rolling Budgeting System (Monthly, Quarterly, etc.) • Identify unique events causing budget shift • Address trending adjustments and prioritization • Careful Vendor Selection • Increased Accountability (In House and Vendors) • Focus on Efficiency
  • 19. Delivering Exceptional Server & Storage Maintenance
  • 20. 98% Customer Retention Rate CREATIVE & FLEXIBLE We customize your maintenance agreement to meet your data center needs and business objectives. FOCUS ON HARDWARE MAINTENANCE We provide expert technical support and exceptional customer service.
  • 21. Advantages For You Reliable Consistent Support • Dedicated SEI Engineer and Locally Stocked Parts • 90% First Trip Repair Success • 10 Minute Average Call Back Time • 99% On-Site Response Commitment Met
  • 22. Advantages For You Cost Reduction • Reduce OEM maintenance costs 30% or more • Extend life of current hardware beyond EOL • Administrative flexibility • Coterminous agreement • Easy additions/removals of equipment • 30 day out
  • 23. WARRANTY TRACKING • REDUCE YOUR RISK OF EXPOSURE  SEI notifies you of expiration dates in advance – no surprises. • ADJUST YOUR MAINTENANCE AS NEEDED  It’s easy to add SEI’s flexible coverage to meet current needs. • BUDGET PROACTIVELY  SEI can prorate your post-warranty coverage for convenient invoicing. • PLAN STRATEGICALLY  Use the warranty tracking data for your budgeting and strategic needs. • MAXIMIZE YOUR TIME  SEI tracks your equipment inventory so you can focus on other priorities. SEI Advantages Warranty Tracking
  • 24.
  • 25. Questions? Call and ask to speak to a local SEI account executive 800.940.5585