4. “The cynic knows the price of
everything and the value of
nothing“ – Oscar Wilde
5. • What does IT actually do?
• IT viewed only as a cost center
• “Our technology is outdated and never works for me”
• IT takes too long to deliver benefits
• IT doesn’t align with the business
6. WHAT CAN YOU DO?
• Supporting Business + Driving Revenue
• Measuring success of Increasing Revenue per Dollar
of IT Costs
• “How did XYZ IT Initiative get (insert department) to
perform better”
• “How much more value could we produce by investing in
new technology?”
• Aligning with the business
• Save costs where possible and treat as opportunity to
reinvest dollars into revenue driving IT projects
11. "All of us are facing the same challenge… We've all got
infrastructure we need to manage, increasing cost pressures
and uncertainty in the market, but we're all focused on our
growth agendas, whatever they may be. We've got to
leverage technology in a more effective and efficient manner
to allow that to happen "
Joe Mahaffee, EVP & CIO at Booz Allen Hamilton
12. Run – Grow – Transform Model
• Run – What it takes to run your business
• Grow – What it takes to grow your business
• Transform – What it takes to transform your business
Courtesy of Journal of Accountancy
17. Challenges with IT budgets
• Always changing technology
• Resource constraints and uncertainty
• Quickly emerging trends (i.e. security, etc.)
• Changing customer facing products
• End-User support issues
• Administrative burdens
18. Strategies for improving flexibility
• Rolling Budgeting System (Monthly, Quarterly, etc.)
• Identify unique events causing budget shift
• Address trending adjustments and prioritization
• Careful Vendor Selection
• Increased Accountability (In House and Vendors)
• Focus on Efficiency
20. 98% Customer Retention Rate
CREATIVE & FLEXIBLE
We customize your maintenance agreement
to meet your data center needs and business
objectives.
FOCUS ON HARDWARE MAINTENANCE
We provide expert technical support and
exceptional customer service.
21. Advantages For You
Reliable Consistent Support
• Dedicated SEI Engineer and Locally Stocked Parts
• 90% First Trip Repair Success
• 10 Minute Average Call Back Time
• 99% On-Site Response Commitment Met
22. Advantages For You
Cost Reduction
• Reduce OEM maintenance costs 30% or more
• Extend life of current hardware beyond EOL
• Administrative flexibility
• Coterminous agreement
• Easy additions/removals of equipment
• 30 day out
23. WARRANTY TRACKING
• REDUCE YOUR RISK OF EXPOSURE
SEI notifies you of expiration dates in advance – no surprises.
• ADJUST YOUR MAINTENANCE AS NEEDED
It’s easy to add SEI’s flexible coverage to meet current needs.
• BUDGET PROACTIVELY
SEI can prorate your post-warranty coverage for convenient invoicing.
• PLAN STRATEGICALLY
Use the warranty tracking data for your budgeting and strategic needs.
• MAXIMIZE YOUR TIME
SEI tracks your equipment inventory so you can focus on other priorities.
SEI Advantages
Warranty Tracking