Zinia is a South African telecoms company founded 20 years ago that provides IT and telecoms solutions. Their ZMS (Zinia Managed Services) platform uses automation, monitoring, and remote access to proactively manage a customer's entire IT ecosystem through a single dashboard. This frees up customer IT resources and improves efficiency by automating routine tasks, proactively identifying issues, and allowing for faster problem resolution.
NCET Tech Bite | Ron Husey, Moving Your Business to the Cloud | Mar 2016Dave Archer
Ron Husey, Founder and President of Xogenous, explored what you can do to make the right cloud decisions for your business. Whether you are taking your first steps or deciding how to move additional components of your network into the cloud, Ron shed light on the options available and how to avoid making costly mistakes. He discussed the latest cloud technologies, how best to secure your data, and best practices to gain the maximum benefits from your IT investment. He also provided several action steps that you can take immediately to truly benefit from moving to the cloud.
NNT Business Solutions - NNTServe OverviewNNT Solutions
An IT "Partner" Not "Provider"
Your time is precious; you have more important issues to deal with rather than worry about your computers or your network. It is however a critical enabler to your business that these devices work when you need them most. So what do you do? NNT’s Servicing Solutions is ideal for organizations and individuals which demand the utmost in computer and network reliance and quality service.
Backed by over 30 plus years in combined IT experience, NNT Solutions addresses your IT needs by:
Locally owned and operated
Brick and mortar location located in the heart of Gainesville, GA
Full Service Computer / Server repair and testing lab open 6 days a week.
On-Call technicians available for our contract business customers, providing emergency services 24/7 including holidays.
Guaranteed network availability
Predictable IT spending costs
Higher priority response for network issues
Multiple levels of support and accountability.
Assigned Network Engineer to oversee all IT operations, and becomes your IT Manager when planning for the future of your business in terms of automation
Finally, technicians assigned to you but are accountable to the IT Manager to insure the highest level of quality; security and attention to detail are met at all times. NNT worries about your network and computers so you don’t have to.
All Technicians are fully certified on various technology levels.
Some of the many services we provide to small businesses
Support Plans for small businesses
Network design and implementation
Onsite and Remote repair services
Training and consulting
IT equipment sales
Disaster recovery/backup plans
Data recovery
Hosted solutions such as spam protection, offsite backup, and website filtering.
Whether you have your own I.T. department or you use an outside provider, there are certain things you should expect AND receive and also understand about I.T.
This short presentation outlines what you should expect and understand to ultimately manage your I.T. like every other department in your company with accountability through key performance indicators and metrics.
The following is a presentation that will help you manage your IT people, processes and technology by Jason Caras, Co-CEO of IT Authorities currently ranked 35th in the world by MSPMentor.net
Free yourself with the most insightful, automated network management software in the universe. Entuity offers the solutions of choice for medium and large multi-vendor networks in need of deep, proactive network management and customizable, comprehensive reporting.
Travis Cox from Inductive Automation explains how to reduce human error in GMP by automating data capture from PLCs and devices on your plant floor, consolidating it, and feeding it into centralized analytics & reporting for profound business intelligence.
Disaster recovery shouldn’t run on late nights and coffee aloneJosh Mazgelis
Like a good cup of coffee, business continuity requires a thoughtful blend of ingredients. As manager of your IT infrastructure, you're as familiar with your computer inventory as you are with the handle of your coffee mug. Your business, your customers, however, see only applications and services and not the machines that make them possible. Understanding the relationship between business applications and the specific infrastructure that supports them is critical to creating a really tasty brew.
It could take two pots of coffee just to determine what you have in your computer inventory, much less why it might be important. In this discussion we will look at the disconnect between IT and business, and look at ways to help bridge the gap between the two.
Following this webinar, you’ll understand how business services can be connected with the underlying IT infrastructure so you can be assured your business continuity plans will always work. You might also win coffee – really good coffee! But you’ll have to join our chief storyteller, Josh Mazgelis, to find out:
-Why it's important to map business services to IT infrastructure
-Understanding risks to disaster recovery capabilities
-When to drink it black, and when to add cream and sugar
NCET Tech Bite | Ron Husey, Moving Your Business to the Cloud | Mar 2016Dave Archer
Ron Husey, Founder and President of Xogenous, explored what you can do to make the right cloud decisions for your business. Whether you are taking your first steps or deciding how to move additional components of your network into the cloud, Ron shed light on the options available and how to avoid making costly mistakes. He discussed the latest cloud technologies, how best to secure your data, and best practices to gain the maximum benefits from your IT investment. He also provided several action steps that you can take immediately to truly benefit from moving to the cloud.
NNT Business Solutions - NNTServe OverviewNNT Solutions
An IT "Partner" Not "Provider"
Your time is precious; you have more important issues to deal with rather than worry about your computers or your network. It is however a critical enabler to your business that these devices work when you need them most. So what do you do? NNT’s Servicing Solutions is ideal for organizations and individuals which demand the utmost in computer and network reliance and quality service.
Backed by over 30 plus years in combined IT experience, NNT Solutions addresses your IT needs by:
Locally owned and operated
Brick and mortar location located in the heart of Gainesville, GA
Full Service Computer / Server repair and testing lab open 6 days a week.
On-Call technicians available for our contract business customers, providing emergency services 24/7 including holidays.
Guaranteed network availability
Predictable IT spending costs
Higher priority response for network issues
Multiple levels of support and accountability.
Assigned Network Engineer to oversee all IT operations, and becomes your IT Manager when planning for the future of your business in terms of automation
Finally, technicians assigned to you but are accountable to the IT Manager to insure the highest level of quality; security and attention to detail are met at all times. NNT worries about your network and computers so you don’t have to.
All Technicians are fully certified on various technology levels.
Some of the many services we provide to small businesses
Support Plans for small businesses
Network design and implementation
Onsite and Remote repair services
Training and consulting
IT equipment sales
Disaster recovery/backup plans
Data recovery
Hosted solutions such as spam protection, offsite backup, and website filtering.
Whether you have your own I.T. department or you use an outside provider, there are certain things you should expect AND receive and also understand about I.T.
This short presentation outlines what you should expect and understand to ultimately manage your I.T. like every other department in your company with accountability through key performance indicators and metrics.
The following is a presentation that will help you manage your IT people, processes and technology by Jason Caras, Co-CEO of IT Authorities currently ranked 35th in the world by MSPMentor.net
Free yourself with the most insightful, automated network management software in the universe. Entuity offers the solutions of choice for medium and large multi-vendor networks in need of deep, proactive network management and customizable, comprehensive reporting.
Travis Cox from Inductive Automation explains how to reduce human error in GMP by automating data capture from PLCs and devices on your plant floor, consolidating it, and feeding it into centralized analytics & reporting for profound business intelligence.
Disaster recovery shouldn’t run on late nights and coffee aloneJosh Mazgelis
Like a good cup of coffee, business continuity requires a thoughtful blend of ingredients. As manager of your IT infrastructure, you're as familiar with your computer inventory as you are with the handle of your coffee mug. Your business, your customers, however, see only applications and services and not the machines that make them possible. Understanding the relationship between business applications and the specific infrastructure that supports them is critical to creating a really tasty brew.
It could take two pots of coffee just to determine what you have in your computer inventory, much less why it might be important. In this discussion we will look at the disconnect between IT and business, and look at ways to help bridge the gap between the two.
Following this webinar, you’ll understand how business services can be connected with the underlying IT infrastructure so you can be assured your business continuity plans will always work. You might also win coffee – really good coffee! But you’ll have to join our chief storyteller, Josh Mazgelis, to find out:
-Why it's important to map business services to IT infrastructure
-Understanding risks to disaster recovery capabilities
-When to drink it black, and when to add cream and sugar
Fast-teks Managed IT Services provides the latest in IT solutions. With both hardware and software components of IT systems constantly evolving, businesses with limited resources may very well find themselves left behind after a while. But with Fast-teks Managed IT Services, you are able to enjoy the advantages of the latest IT solutions at a fraction of the cost – enabling you to provide the best possible service to your clients.
Fast-teks Managed IT Services provides you a better, more dependable IT infrastructure. For small businesses, it can be tedious to maintain an in-house IT arm; and you run the risk of stretching resources too thinly, which can compromise the quality and output of your IT department. Fast-teks Managed IT Services allows you to have a stable and dependable IT arm that's dedicated to meeting your specific needs in the most cost-effective manner.
Fast-teks Managed IT Services offers a more comprehensive and complete IT solution. More often than not, small and undermanned IT departments are more of a burden to the organization they belong to – errors are more likely to occur, response and problem solving is a slow process, and staff members are probably overworked and underpaid, making them both unhappy and less productive. Fast-teks Managed IT Services, on the other hand, are completely the opposite, allowing you to utilize efficient and comprehensive solutions that are tailor-made to fit your specific requirements.
Fast-tek Managed IT Services help you maintain compliance. With the marketplace becoming more and more competitive, meeting different compliance regulations has become a fundamental need. From Sarbanes-Oxley to the Health Insurance Portability and Accountability Act (HIPAA), smaller companies can often find themselves lost. Fast-teks Managed IT Services helps your company not only fully understand the requirements of these regulations, but also comply with them.
Visualizing Your Network Health - Know your NetworkDellNMS
An old adage states that you cannot manage what you don’t know. Do you know what devices are on your network, where they are located, how they are configured, what they are connected to, and how they are affected by changes and failures?
Today’s network infrastructure is becoming more and more complex, while demands on the Network Administrator to ensure network availability and performance are higher than ever. Business critical systems depend upon you managing your entire network infrastructure and delivering high-quality service 24/7, 365 days a year. So how do you keep the pace?
Learn how real-time visibility into your entire network infrastructure provides the power to manage your assets with greater control.
As nonprofit organizations adopt cloud for basic productivity and database needs, the role of the"technology staff" must shift. Today, IT staff must engage with management and users to understand business needs and manage systems rather than hardware. We will discuss this changing role and how nonprofit leaders can prepare to successfully manage the new IT landscape, and the responsibility of managing data sources, understanding data integration and how this can affect the organization.
The Mobility Cloud
Combining the power of cloud computing with the freedom and
functionality of mobile devices can give enterprises access to a
wide range of key benefits, including increased reliability, real-time updates, device-agnostic applications and more.
Research continually highlights the exponential growth in the number of mobile services using the cloud and the number of mobile phone users
that access applications through the cloud - predicted to rise from 42.8 million in 2008 to almost 1 billion by 2014.
So you’ve bought into the concept of “cloud” technologyCisco Canada
This presentation will discuss research based on various customer interviews and surveys, insights into what customers found to have worked well versus what they might have changed or done differently, answers to concerns that may exist around the concept of deploying a cloud solution within your environment.
Keep Up with the Demands of IT Security on a Nonprofit BudgetBVU
The technical requirements facing nonprofits are challenging and complex due to budgetary constraints, and the demands for secure and reliable access to data regulators, clients, donors, and board members. We will explore different tools non-profits can leverage for better IT security practices that won't break your IT budget, including cloud based anti-virus solutions, Intrusion Detection and Prevention Systems, and data backup in the cloud. Additionally, you will learn how tools built within Office 365 (available for free to qualified nonprofits from Microsoft), such as Email Encryption and Mobile Device Management, enable non-profits to operate more efficiently and securely.
Apixel offers tailored IT maintenance services through its flat-rate Managed IT Support Service. By partnering with you as your Virtual CIO and IT Department, we reduce your costs, increase your profits, and mitigate your business risks so that you can focus on running your business, not your technology.
Exception Management to Support Services IT Provided to the BusinessCherwell Software
Dealing with the good and bad “alerts” from environments is a challenge when one deals with 500 Servers, 800 SQL Databases and 2500 workstations. How does IT ensure that all of the alerting systems can change IT behavior to become more pro-active? The default mechanism is to produce e-mail, and lots of it, to various resources and/ or e-mail distribution lists. This remains an unstructured approach and can only work in very small IT environments. Learn how Super Group manages alerts and steal ideas you can use in your environment.
Client solutions for the modern workforceDell World
Businesses and end users today are not just looking for the latest devices or software developments in isolation – they are looking for solutions to help them remain secure, productive and connected in a simple and integrated manner. It's with this insight that Dell is developing innovative client solutions by integrating our range of capabilities, from tablets to PCs and virtualization solutions. Join us in this session as we will discuss how Dell uniquely enables customers to protect data, drive efficiencies in systems management, and deliver a reliable end user device all while saving IT time and money to focus on more strategic projects that can help companies grow.
Predicting the Future of Endpoint Management in a Mobile WorldQuest
In this on-demand webcast, you’ll get a feel for looming changes in the endpoint management landscape over the course of the next six months to five years.
Fast-teks Managed IT Services provides the latest in IT solutions. With both hardware and software components of IT systems constantly evolving, businesses with limited resources may very well find themselves left behind after a while. But with Fast-teks Managed IT Services, you are able to enjoy the advantages of the latest IT solutions at a fraction of the cost – enabling you to provide the best possible service to your clients.
Fast-teks Managed IT Services provides you a better, more dependable IT infrastructure. For small businesses, it can be tedious to maintain an in-house IT arm; and you run the risk of stretching resources too thinly, which can compromise the quality and output of your IT department. Fast-teks Managed IT Services allows you to have a stable and dependable IT arm that's dedicated to meeting your specific needs in the most cost-effective manner.
Fast-teks Managed IT Services offers a more comprehensive and complete IT solution. More often than not, small and undermanned IT departments are more of a burden to the organization they belong to – errors are more likely to occur, response and problem solving is a slow process, and staff members are probably overworked and underpaid, making them both unhappy and less productive. Fast-teks Managed IT Services, on the other hand, are completely the opposite, allowing you to utilize efficient and comprehensive solutions that are tailor-made to fit your specific requirements.
Fast-tek Managed IT Services help you maintain compliance. With the marketplace becoming more and more competitive, meeting different compliance regulations has become a fundamental need. From Sarbanes-Oxley to the Health Insurance Portability and Accountability Act (HIPAA), smaller companies can often find themselves lost. Fast-teks Managed IT Services helps your company not only fully understand the requirements of these regulations, but also comply with them.
Visualizing Your Network Health - Know your NetworkDellNMS
An old adage states that you cannot manage what you don’t know. Do you know what devices are on your network, where they are located, how they are configured, what they are connected to, and how they are affected by changes and failures?
Today’s network infrastructure is becoming more and more complex, while demands on the Network Administrator to ensure network availability and performance are higher than ever. Business critical systems depend upon you managing your entire network infrastructure and delivering high-quality service 24/7, 365 days a year. So how do you keep the pace?
Learn how real-time visibility into your entire network infrastructure provides the power to manage your assets with greater control.
As nonprofit organizations adopt cloud for basic productivity and database needs, the role of the"technology staff" must shift. Today, IT staff must engage with management and users to understand business needs and manage systems rather than hardware. We will discuss this changing role and how nonprofit leaders can prepare to successfully manage the new IT landscape, and the responsibility of managing data sources, understanding data integration and how this can affect the organization.
The Mobility Cloud
Combining the power of cloud computing with the freedom and
functionality of mobile devices can give enterprises access to a
wide range of key benefits, including increased reliability, real-time updates, device-agnostic applications and more.
Research continually highlights the exponential growth in the number of mobile services using the cloud and the number of mobile phone users
that access applications through the cloud - predicted to rise from 42.8 million in 2008 to almost 1 billion by 2014.
So you’ve bought into the concept of “cloud” technologyCisco Canada
This presentation will discuss research based on various customer interviews and surveys, insights into what customers found to have worked well versus what they might have changed or done differently, answers to concerns that may exist around the concept of deploying a cloud solution within your environment.
Keep Up with the Demands of IT Security on a Nonprofit BudgetBVU
The technical requirements facing nonprofits are challenging and complex due to budgetary constraints, and the demands for secure and reliable access to data regulators, clients, donors, and board members. We will explore different tools non-profits can leverage for better IT security practices that won't break your IT budget, including cloud based anti-virus solutions, Intrusion Detection and Prevention Systems, and data backup in the cloud. Additionally, you will learn how tools built within Office 365 (available for free to qualified nonprofits from Microsoft), such as Email Encryption and Mobile Device Management, enable non-profits to operate more efficiently and securely.
Apixel offers tailored IT maintenance services through its flat-rate Managed IT Support Service. By partnering with you as your Virtual CIO and IT Department, we reduce your costs, increase your profits, and mitigate your business risks so that you can focus on running your business, not your technology.
Exception Management to Support Services IT Provided to the BusinessCherwell Software
Dealing with the good and bad “alerts” from environments is a challenge when one deals with 500 Servers, 800 SQL Databases and 2500 workstations. How does IT ensure that all of the alerting systems can change IT behavior to become more pro-active? The default mechanism is to produce e-mail, and lots of it, to various resources and/ or e-mail distribution lists. This remains an unstructured approach and can only work in very small IT environments. Learn how Super Group manages alerts and steal ideas you can use in your environment.
Client solutions for the modern workforceDell World
Businesses and end users today are not just looking for the latest devices or software developments in isolation – they are looking for solutions to help them remain secure, productive and connected in a simple and integrated manner. It's with this insight that Dell is developing innovative client solutions by integrating our range of capabilities, from tablets to PCs and virtualization solutions. Join us in this session as we will discuss how Dell uniquely enables customers to protect data, drive efficiencies in systems management, and deliver a reliable end user device all while saving IT time and money to focus on more strategic projects that can help companies grow.
Predicting the Future of Endpoint Management in a Mobile WorldQuest
In this on-demand webcast, you’ll get a feel for looming changes in the endpoint management landscape over the course of the next six months to five years.
Your path to the cloud local event presentationawrightKMBS
The path to the cloud differs in light of their business goals and challenges. We can help you map an intelligent strategy that aligns your organization’s reality with today’s best cloud technologies.
-Gain better productivity from users
-Achieve security of your data and guaranteed 99.995% up time
-Help achieve your Green initiative
-Save upfront hardware costs
You’ve heard of cloud computing but have you looked at it as a way to protect your data, increase mobility and get more flexibility in your IT?
All Covered has helped hundreds of clients migrate thousands of servers from their locations to our secure cloud infrastructure. Come join us and hear how your organization can achieve measurable financial and operational results by moving to the cloud.
Enhance ServiceNow with Automated Discovery for Mainframe and IBM iPrecisely
IT organizations using ServiceNow for their IT Operation Management (ITOM) rely on the Configuration Management Database (CMDB) to manage infrastructure changes and diagnose problems. But, without an automated Discovery process, companies struggle to keep their CMDBs current, and they can lack information necessary to drive IT processes effectively. As a result, IT staff can waste time and energy trying to determine which business services are impacted by changes, failures, or performance issues as they try to determine root causes for business service problems.
ServiceNow® Discovery provides IT with visibility into IT infrastructure and its changes by automatically discovering physical and virtual devices such as laptops, desktops, servers (physical and virtual), switches, routers, storage, and applications, as well as the dependent relationships between them. However, if you are a company that relies on traditional IBM systems like mainframes or Power Systems running IBM i to support your critical applications for your company, ServiceNow Discovery lacks the ability to integrate CI’s from these systems. Ironstream for ServiceNow fills this gap by seamlessly integrating with ServiceNow to include these critical systems in the regular, automated ServiceNow Discovery process.
Watch this on-demand webinar and learn:
• How critical the Discovery process is to build an effective IT Operations strategy
• How critical Ironstream for ServiceNow is for traditional IBM systems like mainframes and IBM i servers
• How customers have realized the benefits of a successful Discovery process for their IT Operations efforts
Your IT infrastructure is the lifeblood of your company.
CTG 's end-to-end monitoring service, proactively monitors the health of your systems,
allowing you to address minor issues before they escalate into larger issues that impact
your business. CTG gives you peace of mind knowing your critical systems are being
monitored 24x7x365, without any CAP EX costs, or having to dedicate staff time to
maintaining a monitoring infrastructure.
CTG 's end-to-end monitoring service, proactively monitors the health of your systems, allowing you to address minor issues before they escalate into larger issues that impact your business. CTG gives you peace of mind knowing your critical systems are being monitored 24x7x365, without any CAPEX costs, or having to dedicate staff time to maintaining a monitoring infrastructure.
We live in a mobile world. As a society, we are increasingly becoming more mobile, and our technology is evolving with us. Almost everyone has some form of mobile computer within reach at any given time. Many of us have more than one set of these devices – a personal device and a work device.
The current generation has grown up while being immersed in modern digital technology. The lines between work and personal life are blurred, and this is best shown in how they want to consume technology. The status quo of work devices and personal devices is no longer good enough. The latest generation to enter the workforce wants to be able to work anytime, anywhere, and from any device, and they will expect IT to deliver on this.
In this session, you'll learn how you can deliver an always on workspace that enables the business to work anywhere from any device while keeping security and user experience at the forefront.
A look at how Microsoft Gold Partner Adepteq has helped its clients move into the Microsoft Cloud. We show how we transformed some of customers businesses by introducing Microsoft Office 365 and SharePoint custom environments.
Contact us on 0800 6444 365 for any more information on how Adepteq can transform your IT infrastructure.
Workflow Process Optimization for TelecomDan Corcoran
We eliminate the cost and pain of replacing existing software by layering our configurable solution right over your existing systems and even better… We do it in 6-12 weeks and without reliance on your busy IT team! Learn More at https://www.servicespan.net/telecom-service-providers/
VMworld 2013: VMware Horizon View Business Process Desktop VMworld
VMworld 2013
Geoff Murase, VMware
Chris Fedje, Telus Communications
Brian Seibenick, SSOE Group
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
Robert Mercier, Senior Network Services Lead at Next Dimension, Reviews IIoT and its impact on the Manufacturing sector. He specifically addresses the value of IT/OT convergence; something that is highly valuable for the Automotive Manufacturing space.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
3. WHO ARE WE?
Zinia was conceived by two like-minded entrepreneurs, Warren Bonheim and Frank Mullen, who
shared a vision to create a telecoms company that would redefine service levels and bring innovative
technology solutions to companies in South Africa. We have grown into a formidable force, from our
humble beginnings as a wireless ISP to today’s position as a leading ICT and Telecoms company with
over 70 staff, a national footprint and a service culture that customers rave about.
OUR ACHIEVEMENTS
“We have a history of building enterprise-grade infrastructure and networks
for Blue-Chip companies and we bring this best-practice approach to our clients.”
Every successful business stands for something at
its core: its reason for being and what drives the
company forward. At Zinia we stand for
MORE THAN JUST...
MORE THAN JUST means we listen to our cus-
tomers and give them what they need. It means
even if things are difficult, we never give up. It
means being better than our competitors and
better than we were yesterday.
This drives us every day as we seek out new
and better ways of delivering IT and telecoms
solutions to companies.
OUR BRAND
PROMISE
MORE THAN JUST INTERNET VOICE IT
MORE THAN JUST means
never settling for ordinary!
Let us be MORE THAN JUST
to your business.
20 YEARS
in IT services
10 YEARS
in telecoms
ADVANCED
service centre
technology & people
TOP LEVEL
certification with
IN-HOUSE
capabilities
BEST CUSTOMER
SERVICE
4.9 out of 5
customer satisfaction rating
MULTI-AWARD-
WINNING
#6 out of 27
most innovative companies
to watch in 2019
With ZINIA
MANAGED
SERVICES
(ZMS)
WE ARE SO MUCH MORE…
A human can only do so much in the time they
have. THIS IS A FACT.
Even the best IT person in the world cannot do
their work, all the time and be 100% effective.
Our human limitation means we will always be
behind what is required to keep our IT functioning
at its optimum.
ZMS is the brainchild of some of the brightest
minds fused with some of the most advanced
technology in the world. We automate the
management of your IT ecosystem and much
more, through one powerful dashboard.
“IT has surpassed the old models
of ‘on-site, time for money’
billing as and when IT is down
or needs fixing.”
It’s an alternative to what is known as
break/fix outsourcing model where a service
provider performs on-demand services and
bills you only for the work done.
WHAT IS
MANAGED
SERVICES?
MANAGED SERVICES
IS WHEN A BUSINESS
OUTSOURCES CERTAIN
PARTS AND FUNCTIONS
TO IMPROVE THEIR
OPERATIONS AND
MANAGE COSTS.
“Every once in a while, a new
technology, an old problem,
and a big idea turn into an
innovation” - Dean Kamen
223.50
Manual Hrs
69.50
Manual Hrs after
Automation
MONTHLY
HOURS SPENT
ON ROUTINE IT
TASKS FOR A 20
USER NETWORK
4. THE ARCHITECTURE
The overarching methodology of your
environment and how IT is setup
• Organically grown network
• Added multiple products from
different vendors
• No singular consistent methodology
• Difficult to manage
THE INTERNAL NETWORK
Routers, switches, Wi-Fi, cabling,
access points, firewall
• No single view into what is going on
in your network
• Is your network functioning reliably
and optimally?
• Multiple tools to manage & secure
which can be expensive
• Not know what will fail and when
• Have to wait for a technician to arrive
• AUTOMATION
• ONE DASHBOARD
• MANAGE ENTIRE IT ECOSYSTEM
• EXECUTIVE LEVEL REPORTING
• PROACTIVE PLANNING FOR UPGRADES,
MAINTENANCE, SECURITY AND BACKUPS
THE IT
ECOSYSTEM
“MSPs complement and do not replace existing staff but rather
free those valuable resources to lead and deliver on the strategic IT
programs necessary to advance business goals.”
1
2
REDUNDANCY (Backups)
• Impact of downtime – cost &
productivity
• Vulnerable to Ransomware – your
company can be held hostage
• Need quick way to restore data
6
YOUR DEVICES
Servers (physical or virtual), laptops, desktops,
mobile devices, telephones, PBX’s, printers
• Preventative maintenance is required
• Ensure devices are functioning optimally
• Not know when hardware will fail
• When something breaks have to wait for a technician
• Vulnerable to security threats or data being lost if a
device is stolen
3
EXTERNAL NETWORK
Internet connectivity
• The right connectivity solution
for business needs
• SLA
• Failover for uninterrupted service
7
SOFTWARE
OPERATING SYSTEMS
Microsoft, Apple, Linux, Android
• Keep software up to date
• Protect against security threats
• Needs to be monitored to ensure
is always working
4
APPLICATIONS
(cloud, traditional or hybrid)
Accounting, payroll, CRM, security,
anti-virus, office productivity,
mail archiving
• Software patches have to be updated
• Security & virus vulnerabilities
• Why are applications running slowly
– where is the problem?
5
MANAGED
ECOSYSTEM:
5. Our ZMS platform allows you to
pro-actively manage your IT ecosystem,
through one dashboard.
AUTOMATION
OF TASKS
Automates routine IT tasks
quickly & efficiently.
Up to 70% improved IT
efficiency.
Frees up IT resources.
1
PROACTIVE
MONITORING &
SELF HEALING
Anticipates, diagnoses
& fixes problems
before the business
feels the impact.
Frees up IT resources.
2
REACTIVE INCIDENT
& PROBLEM
RESOLUTION
System flags problems
it cannot self-heal.
Guides IT staff on
what to fix.
Speeds up fault finding.
3
It is so much more than just monitoring all the moving parts of your IT.
The ZMS “central nervous system” has four key elements:
HOW ZMS
WORKS
We have taken thousands of routine IT tasks and automated
them which significantly speeds up the time it takes to get
things done. Not to mention keeping your network in tip top
shape. This automation results in up to 70% more efficient IT!
AUTOMATION OF TASKS
FOR IMPROVED
EFFICIENCY
1
FEATURES BENEFITS
AUTOMATION of routine daily tasks
• Eliminate repetitive manual tasks
• Automatically performs scheduled IT tasks
• Preconfigured policies already running
• Standardised tasks are based on best-practice IT environments
• Customised experience for maximum efficiency
• Automated scheduling of patches
• Microsoft and 3rd party patches always up to date
• Optimised for resource usage
• No server required
• System patches
• Patch on or off-site
• Reporting
PATCH MANAGER
• Keep software up to date across multiple sites
• Ensure Windows and non-Windows patches are
at a secure level
• Massive time savings
• Increased efficiency and
productivity of IT staff
• No need to hire in more
IT staff
• Minimise interruptions
to staff productivity and
downtime
• Maintain a maximum level of
health on your IT network
• Improve performance and
efficiency of IT staff
• Reduce the risk of
cyberattacks
• Update software without
disrupting employees during
critical productive time
Average
downtime reduction
of over 80%
Reduced application
downtime by 60-80%
Find root cause of
issues 80-100%
faster
4
POWERFUL
REPORTING
Executive reports on the
entire ecosystem, provides
powerful feedback for
planning and budgeting.
Make better decisions.
Necessary tasks related to the maintenance and management of:
• Desktops
• Server hardware and OS Server application
• MS Exchange Server application
• SQL server Server application
• Active directory Network devices
6. ZMS remotely anticipates, diagnoses and self-heals incidents
before the business feels the impact. Early warning alerts and
automated scripts have been setup to quickly self-heal IT
incidents without any human intervention.
PROACTIVE
MONITORING AND
SELF-HEALING
2
With our solution you can also fault find quicker than ever
before. Should something go wrong with your network, root
cause analysis takes minutes not hours. This saves you from a
whole load of time, frustration and finger pointing!
REACTIVE
PROBLEM
RESOLUTION
3
FEATURES BENEFITS
REACTIVE ADHOC REPAIR
• Regardless of best automation and network health,
things can still go wrong
• Quickly get insight from the ZMS dashboard where the
error is and what needs fixing
• Reduce time of essential
resources spent on lengthy
problem solving
• Speed up time to resolution
of the incident
• Immediate remote support
on incidents using the
power of ZMS
FEATURES BENEFITS
REAL-TIME MONITORING
• Self-healing scripts for preventative maintenance
• A “watchdog” for key services and parts of your network
• Monitors services that change beyond preset thresholds
• Preconfigured scripts are delivered automatically
to resolve
Monitoring of:
• Desktops/laptops
• Server Hardware and OS
• Server Applications - Exchange, SQL Server, Active Directory
• Network Devices
• Anytime access with no interruption
• Remotely control any managed device, regardless of the user’s
location on the Internet
• Perform system configs, maintenance and service management
REACTIVE PROBLEM RESOLUTION
Remotely perform repairs and fixes
• Time savings, frees up
IT staff to be strategic
• Increases productivity
of users
• Average downtime
reduction of over 80%
• No interruption to users
while maintenance being
performed
• One-click access to any
device under management
in five seconds
• Faster support to the
business with lower costs
• No disruption to users
• Increase employee
productivity
• Alerts and performance checks
• Security monitoring
• Windows, Mac, and Linux compatibility
• Network performance monitoring
• Mobile device monitoring
• Virtual machine monitoring
• Granular roles and permissions
• Automation and bulk actions
REMOTE MONITORING
Remotely monitor desktops, laptops, servers, and mobile
devices across operating systems and platforms
• Know what’s going on
at all times
• Automatically fix issues
without disrupting
end users
• Minimise downtime
• Proactive planning for
upgrades, maintenance,
security and backups
MOBILE APP
iOS or Android device Troubleshoot IT issues
over mobile devices
• Identify problem servers and workstations
• Perform tasks such as running scripts and automation policies
• Review alerts and manage your devices on the go
• Run remote control sessions using MSP Connect right from your
iOS or Android device
• Provide exceptional IT
service to the business
• Quickly troubleshoot &
solve users’ problems from
anywhere
• Boost efficiency of your
IT team
• Manage alerts & devices
• Take control of devices
from your phone
7. AND THE
RESULTS WERE
OUTSTANDING.
42%
Before
ZMS
96%
After
ZMS
Monthly improvement
USING ZMS OVER 1300 TASKS
WE BELIEVE THAT RESULTS
ALWAYS SPEAK FOR THEMSELVES.
Using ZMS, our team scheduled and co-ordinated a system review to
improve our network. We applied the automation and self-healing
features we configured in ZMS over a month
With ZMS you get understandable executive reports where we
translate technology into business terms for you. And if you have an IT
team our CIO reports provide more granular detail. These reports allow
for better planning and budgeting of IT expenses, as well as provide
powerful feedback to the business on the state of the network.
POWERFUL
REPORTING
4
FEATURES BENEFITS
EXECUTIVE MONTHLY REPORT OVERVIEW
• Communicate the business and technical value
• Display key metrics and support activities in an
easy-to-digest report
• Showcases all the critical functions performed with
actionable findings
• Wide variety of reports cover key areas: device
inventory, pricing, antivirus protection, backup integrity,
user audits, hardware and software checkups,
and more.
• Urgent IT issues that need attention
• Data can immediately be
used to improve the IT
environment
• Make better and smarter
business decisions based
on executive reports
• Ensure your IT is healthy
for the future of your
business
• Better forecast and
plan for any IT fixes or
upgrades required
REPORTING
FOR PROACTIVE IT
76
ARCHITECTURE:
• Visibility into the
environment
• Ability to analyse
architecture to see what is
working and what is not
OVERVIEW OF YOUR
ENTIRE ECOSYSTEM
THE INTERNAL NETWORK
• Network Reliability of switches and
routers
- Top 10 Devices by Lowest Uptime
- Network utilisation
• Warranty of switches and routers
• Uptime of firewalls, switches and
routers
• Connectivity availability
YOUR DEVICES
• Server and
workstation/laptop
reaching or exceeding
capacity
- Top 10 Devices
Exceeding Capacity
by Time
- Top 5 Devices by
Overall Change in
Utilisation
• Warranty insight for
servers, workstations,
laptops, and mobile
devices.
• Security Monitoring
• Antivirus
• Windows Patching
• Third Party Patching
• Status of devices
- Top 10 devices with
infections
• Uptime of Windows
Server
SOFTWARE
OPERATING SYSTEMS
• Warranty insight for OS on
servers, workstations, laptops,
and mobile devices.
• Security Monitoring
• Antivirus
• Patches installed
• Uptime
APPLICATIONS
• Uptime of critical
applications in your
environment, such as your
website or corporate email.
• Fault resolution reports
• Top 10 Devices by Lowest
Service Availability
REDUNDANCY
If backup is enabled
reports will show:
• Status of backups
- When last backed up
- How much was backed up
- What was backed up
• Netpath for:
- View latency
historically for up
to 30 days, or in real-time
- Performance metrics
- Details of network
- Connectivity between
source and destination nodes
• PRTG monitoring (included
if Internet is purchased
through Zinia)
EXTERNAL NETWORK
(INTERNET AND/OR
EXTERNAL SERVERS)
2
3
1
4
5
2,26%
Unavailable
97,74%
Available
SWITCH/
ROUTER
WORKSTATION/
LAPTOP
PERFORMANCE
6,82%
Workstation
Laptop reaching
capacity
93,18%
Workstation
Laptop within
capacity
Within capacity
Reaching capacity
Exceeding capacity
SCORE:
SCORE:
8. NEXT STEPS
PROCESS
1 2 3
5
ORDER
SIGNED
INTERNAL
APPROVAL
ONSITE
ASSESSMENT
KICKOFF
MEETING
• Dedicated account manager
• Technical scope of implementation and
customer site assessment
• All criteria met:
- Auto deploy
- no disruption
• Criteria not met:
- manual deploy
- 15 min per person
• Discuss audit results
• Present action plan
• Correct and finalise
no of agents/
devices
6
TASK
SCHEDULING
• Depending
on status of
IT health
• On average,
can take
between 2 weeks to 2
months, depending on
the size of the project
8
QUARTERLY REVIEW
• Reports
• Identify incidents
and problems
• Identify focus areas
• Risk identification
• Capacity planning
• Budgeting and
forecasting
4
DEPLOYMENT
& AUDIT
• After
successful
deployment
• Run audit for
5 business
days
IMPLEMENTATION
• Based on agreed
scheduling, we then
implement and action
• Automation and self
healing
• Pro-active monitoring
and management
7
“Zinia is the best A team any CIO can have.
They are the best vendor I have worked
with, their delivery, quality, timeliness and
client care sets them apart.”
_
Lenmed Group CIO, Shalin Naidoo
9. www.zinia.co.za
+27 10 446 6900
INFO@ZINIA.CO.ZA
MOWBRAY HOUSE
6 FOURWAYS GOLF PARK
ROOS STREET
FOURWAYS
2068
