1. The document discusses efficiently and effectively using social media as a business tool. It outlines a presentation given by Jochem Koole, an independent social business strategist. 2. The presentation provides theoretical background on social media and outlines a five-step process for successfully using social media. This includes optimizing profiles, networks, collecting content, creating and distributing content, and dialogue. 3. Specific examples are given for how the Dutch chapter of INSEAD alumni (IAANL) can set goals and use social media to increase event attendance, paying members, and website visits/activity.