The document discusses several topics related to online retail and services. It begins by summarizing key trends in online retail like social shopping and the integration of online and offline operations. It then examines the structure of the US retail market and different retail segments. The document also analyzes the economic viability of online businesses and different business models in online retail. It provides examples of companies representing different models like Amazon, Walmart, and Dell. Finally, it discusses the growth of online services in areas like travel, real estate, and recruiting and how the internet has transformed industries.
An online market, usually B2B, in which buyers and sellers exchange goods or services; the three types of e-marketplaces are private, public, and consortia
marketspace
A marketplace in which sellers and buyers exchange goods and services for money (or for other goods and services), but do so electronically
Topics Covered
================================================================
Computer and Computer Network
Introduction to Internet, Web & Their Growth
What is E-commerce?
Define E-commerce and Describe How it Differs From E-business
Why Study E-commerce?
Unique Features of E-commerce
Major Types and Dimensions of E-commerce
Learning about models of E-Business is made easy through this presentation. It contains the comprehensive information about models of E-Business. It helps the students to learn the concepts quickly with the help of examples. The models are presented with crisp explanation.
What is Ecommerce?
Ecommerce in general refers to the transaction of business products and services via electronic system on the internet i.e) E-Commerce.
What is B2C?
B2C is the type of a commerce transaction which refers to the direct transfer of business products and services to the consumers i.e) B2C
introduction to E-commerce, Electronic commerce, EDI, CS802E,
e-commerce ,edi ,electronic data interchange ,traditional commerce ,buyer and seller ,origin of e-commerce ,business process ,impact of e-commerce ,value chain analysis ,company value chain ,case studies on e-commerce ,advantages of e-commerce ,disadvantages of e-commerce
An online market, usually B2B, in which buyers and sellers exchange goods or services; the three types of e-marketplaces are private, public, and consortia
marketspace
A marketplace in which sellers and buyers exchange goods and services for money (or for other goods and services), but do so electronically
Topics Covered
================================================================
Computer and Computer Network
Introduction to Internet, Web & Their Growth
What is E-commerce?
Define E-commerce and Describe How it Differs From E-business
Why Study E-commerce?
Unique Features of E-commerce
Major Types and Dimensions of E-commerce
Learning about models of E-Business is made easy through this presentation. It contains the comprehensive information about models of E-Business. It helps the students to learn the concepts quickly with the help of examples. The models are presented with crisp explanation.
What is Ecommerce?
Ecommerce in general refers to the transaction of business products and services via electronic system on the internet i.e) E-Commerce.
What is B2C?
B2C is the type of a commerce transaction which refers to the direct transfer of business products and services to the consumers i.e) B2C
introduction to E-commerce, Electronic commerce, EDI, CS802E,
e-commerce ,edi ,electronic data interchange ,traditional commerce ,buyer and seller ,origin of e-commerce ,business process ,impact of e-commerce ,value chain analysis ,company value chain ,case studies on e-commerce ,advantages of e-commerce ,disadvantages of e-commerce
Slides gives basic understanding of e-strategy,e-commerce,e-business. Discuss unique features of e-commerce technology and different types of e-commerce with examples
Embracing Change with Digital Marketing in cross-border e-CommerceKF Cheng
A series of forum was held by Alibaba to support their joint event with OGCIO of "HK Outstanding e-Commerce Competition 2015"
On behalf of icm.hk, a presentation titled "Embracing Change with Digital Marketing in cross-border e-Commerce" was delivered to participants on 11 Feb 2015
This study being “desk analysis" contains views of various writers and researchers of E-commerce. This study includes the global trends including India as a major source of E-commerce , increasing use of e- commerce in developing nations , reasons behind success of e-commerce as an industry , the use of e-commerce in global sourcing , advantages of E-commerce and several more topics being covered under the project analysis. The use of e-commerce in various countries and their influence over the people or citizens of that country is remarkable.
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This powerpoint Deals with basic Concepts of optical Fibers.It was prepared to assist students to get knowledge about Optical fibers and their working principle as well.
Read it ,, share it ,, Cheers...(C) Regmi Milan
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
2. • Growth in social shopping
• Online retail remained profitable during recession
• Online retail still fastest growing retail channel
• Buying online a normal, mainstream experience
• Selection of goods increases, includes luxury goods
• Informational shopping for big-ticket items expands
• Specialty retail sites show most rapid growth
3. • Most important theme in online retailing is effort
to integrate online and offline operations
• U.S. retail market accounts for $10.7 trillion
(70%) of total GDP
• Personal consumption:
Services: 65 %
Nondurable goods: 25 %
Durable goods: 10 %
• “Goods” vs. “services” ambiguity
4. ∗ 8 segments (clothing, durable goods, etc.)
For each, uses of Internet may differ
∗ Information vs. direct purchasing
∗ General merchandisers vs. specialty retailers
∗ Mail order/telephone order (MOTO) sector
most similar to online retail sector
Sophisticated order entry, delivery, inventory
control systems
5. 1. Reduced search and transaction costs; customers able to
find lowest prices
2. Lowered market entry costs, lower operating costs, higher
efficiency
3. Traditional physical store merchants forced out of business
4. Some industries would be disintermediated
• Few of these assumptions were correct—
structure of retail marketplace has not been
revolutionized
• Internet has created new venues for
multichannel firms and supported a few pureplay merchants
6. ∗ Smallest segment of retail industry (6%)
∗ Growing at faster rate than offline segments
∗ Revenues expected to resume 10-15%
growth between 2010 – 2014
∗ 72% of Internet users bought online in 2011
∗ Primary beneficiaries:
Established offline retailers with online presence (e.g.
Staples)
First mover dot-com companies (e.g. Amazon)
7. • Integrating Web operations with traditional
physical store operations
Provide integrated shopping experience
Leverage value of physical store
• Types of integration
Online order, in-store pickup
In-store kiosk or clerk Web order, home delivery
Web promotions to drive customers to stores
Gift cards usable in any channel
8. • Economic viability:
Ability of firms to survive as profitable
business firms during specified period (i.e. 1-3
years)
• Two business analysis approaches:
Strategic analysis
• Focuses on both industry as a whole and firm itself
Financial analysis
• How firm is performing
9. • Key industry strategic factors
Barriers to entry
Power of suppliers
Power of customers
Existence of substitute products
Industry value chain
Nature of intra-industry competition
• Firm-specific factors
Firm value chain
Core competencies
Synergies
Technology
Social and legal challenges
10. ∗ Statements of Operations
Revenues
Cost of sales
Gross margin
Operating expenses
Operating margin
Net margin
∗ Pro forma earnings
∗ Balance sheet
Assets, current assets
Liabilities, current liabilities and long-term debt
Working capital
12. ∗ Vision:
Earth’s biggest selection, most customer-centric
∗ Business model:
Amazon Retail, Third Party Merchants, and Amazon Web Services
(merchant and developer services)
∗ Financial analysis:
Greatly improved, profitable; still heavy long-term debt
∗ Strategic analysis/business strategy:
Maximize sales volume, cut prices
∗ Strategic analysis/competition:
Online and offline general merchandisers
13. ∗ Strategic analysis/technology:
Largest, most sophisticated collection of online
retailing technologies available
∗ Strategic analysis/social, legal:
Antitrust, sales tax, patent lawsuits
Toys“R”Us suit settlement, State of New York
lawsuits
∗ Future prospects:
In 2010, net sales grew 40%, and significant gains
thus far in 2011
Ranks among top five in customer service, speed,
accuracy
However, net margins still much narrower than
Wal-Mart
14. Online retail fastest growing channel on revenue basis
Profits for startup ventures have been difficult to achieve
Disintermediation has not occurred
Most significant online growth: Offline general
merchandiser giants extending brand to online channel
∗ Second area of rapid growth:
∗
∗
∗
∗
Specialty merchants with high-end goods, e.g. Blue
Nile
15. • Service sector:
Largest and most rapidly expanding part of
economies of advanced industrial nations
Concerned with performing tasks in and around
households, business firms, and institutions
• Includes doctors, lawyers, accountants, business
consultants, etc.
Employs 4 out of 5 U.S. workers
75% of economic activity
16. • Major service industry groups:
Finance
Insurance
Real estate
Travel
Professional services – legal, accounting
Business services – consulting,
advertising, marketing, etc.
Health services
Educational services
17. ∗ Early vision: Local, complex, and agent-driven real
estate industry would transform into
disintermediated marketplace
∗ However, major impact is influencing of purchases
offline
Impossible to complete property transaction online
Main services are online property listings, loan calculators,
research and reference material
∗ Despite revolution in available information, there
has not been a revolution in the industry value
chain
18. • One of the most successful B2C e-commerce
segments
• 2007: First year online bookings greater than offline
• Online travel bookings declined slightly due to
recession but expected to grow to $107.5 billion by
2011
• For consumers: More convenience than traditional
travel agents
• For suppliers: A singular, focused customer pool that
can be efficiently reached through onsite advertising
19. ∗ Travel an ideal service/product for Internet
Information-intensive product
Electronic product—travel arrangements can be
accomplished for the most part online
Does not require inventory
Does not require physical offices with multiple
employees
Suppliers are always looking for customers to fill excess
capacity
Does not require an expensive multi-channel presence
20. ∗ Four major sectors:
Airline tickets
Hotel reservations
Car rentals
Cruises/tours
∗ 57% purchase airline tickets from airline’s Web
site, 22% from travel booking Website (e.g.,
Expedia)
∗ Corporate online-booking solutions (COBS)
21. ∗ Intense competition among online providers
∗ Price competition difficult
∗ Mobile applications are also transforming
industry
∗ Social media content, reviews have an
increasing influence on travel purchases
∗ Industry consolidation
Stronger, offline established firms purchasing weaker
online firms to create multi-channel travel sites
∗ Industry impacted by meta-search engines
Commoditize online travel
22. ∗ Top sites generate over $1 billion annually
∗ Two main players: CareerBuilder, Monster
∗ Traditional recruitment:
Classified, print ads, career expos, on-campus
recruitment, staffing firms, internal referral programs
∗ Online recruiting
More efficient, cost-effective, reduces total time-tohire
Enables job hunters to more easily distribute
resumes while conducting job searches
Ideally suited for Web due to information-intense
nature of process
23. • Recruitment ideally suited for Web
Information-intense process
Initial match-up doesn’t require much personalization
• Saves time and money for both job hunters and
employers
• One of most important functions:
Ability to establish market prices and terms (online
national marketplace)