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Workplace Violence
REGMI, Milan
ASIAN ISNTITUTE OF TECHNOLOGY
School of Management
Plan of the Presentation
Rationale of the Study : Definition and Prospects of WPV
2
Types of Workplace Violence
Cognitive stages of WPV and warning signs
How can we Prevent it : Possible ways
Example : Case
Any Act which intimidates , abuses threatens and assaults an employee whether at work place or off-site
work is considered as WPV
WPV is independent of the size of the firm or organization. It is ultimately dependent upon the behavior
that the employees /people exhibit.
3
4
Types of Workplace Violence
5
Criminal intent:
● Created by someone who
does not belong to workplace
(robbery, vandalism any crime leading to violence)
Customer/ Client intended:
● Directed against Employee by
customers, clients or any other who
provide services to organization
and vice versa
➔ Worker-on-Worker
● Violence against authority, colleague, co-
worker or manager
➔Personal Relationship:
The person doesn't have any relationship with
workplace but have a personal relationship with
an employee.
Cognitive Stages of
Workplace Violence and
Warning signs
7
Cognitive Model
8
→ Aggressive response is a result of perceived Injustice
→ These responses are not spontaneous
→ It follows a gradual process
→ Three Cognitive Stages:
1. Assessment of Injustice
2. The Accountability Stage
3. Decision to React to Injustice
Stage 1: Assessment of Injustice
→ Victim makes a judgement about the events
→ Actual events compared to perceived Injustice
→ If there is a deviance then the victim perceives it as Injustice
9
Stage 2: The Accountability Stage
→ Who is the responsible person
→ Who to Blame for inappropriate action
10
Stage 3: Decision to react to Injustice
→ The victim shows his Response towards Injustice
→ Selects a particular form of violence
11
How does this help ?
Organization can find a person likely to commit a workplace violence
The preventive measures can be applied before the violence takes place.
12
Keys of resolution ● Open communication
● Conflict management trainings
● Counselling services
● Establish clear code of conduct
● Employee Screening
13
Strategies
❖ Raise value of relationship among team members
❖ Encourage the acceptance of individual differences
❖ Implement security programs to protect employees
14
15
Image References
Angry-guy.jpg
home-banner-IRSST-en.jpg
pcb1.png
stopviolence21.jpg?w=300
Workplace-relationships.jpg
Workplace-Violence.jpg
http://murderpedia.org/male.S/s/sherrill-patrick-henry.htm
16
Thank you for your Patience :)
Twitter handle : @regmimilan
Email: regmimilan7@gmail.com
17

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Work place violence

  • 1. Workplace Violence REGMI, Milan ASIAN ISNTITUTE OF TECHNOLOGY School of Management
  • 2. Plan of the Presentation Rationale of the Study : Definition and Prospects of WPV 2 Types of Workplace Violence Cognitive stages of WPV and warning signs How can we Prevent it : Possible ways Example : Case
  • 3. Any Act which intimidates , abuses threatens and assaults an employee whether at work place or off-site work is considered as WPV WPV is independent of the size of the firm or organization. It is ultimately dependent upon the behavior that the employees /people exhibit. 3
  • 4. 4
  • 5. Types of Workplace Violence 5 Criminal intent: ● Created by someone who does not belong to workplace (robbery, vandalism any crime leading to violence) Customer/ Client intended: ● Directed against Employee by customers, clients or any other who provide services to organization and vice versa
  • 6. ➔ Worker-on-Worker ● Violence against authority, colleague, co- worker or manager ➔Personal Relationship: The person doesn't have any relationship with workplace but have a personal relationship with an employee.
  • 7. Cognitive Stages of Workplace Violence and Warning signs 7
  • 8. Cognitive Model 8 → Aggressive response is a result of perceived Injustice → These responses are not spontaneous → It follows a gradual process → Three Cognitive Stages: 1. Assessment of Injustice 2. The Accountability Stage 3. Decision to React to Injustice
  • 9. Stage 1: Assessment of Injustice → Victim makes a judgement about the events → Actual events compared to perceived Injustice → If there is a deviance then the victim perceives it as Injustice 9
  • 10. Stage 2: The Accountability Stage → Who is the responsible person → Who to Blame for inappropriate action 10
  • 11. Stage 3: Decision to react to Injustice → The victim shows his Response towards Injustice → Selects a particular form of violence 11
  • 12. How does this help ? Organization can find a person likely to commit a workplace violence The preventive measures can be applied before the violence takes place. 12
  • 13. Keys of resolution ● Open communication ● Conflict management trainings ● Counselling services ● Establish clear code of conduct ● Employee Screening 13
  • 14. Strategies ❖ Raise value of relationship among team members ❖ Encourage the acceptance of individual differences ❖ Implement security programs to protect employees 14
  • 15. 15
  • 17. Thank you for your Patience :) Twitter handle : @regmimilan Email: regmimilan7@gmail.com 17