This document discusses how e-learning can support permanent learning in organizations. It outlines how the most admired companies invest in continuous learning to maintain competitive advantage. E-learning tools like LMS, authoring software, video platforms and web conferencing can meet growing demands for more accessible and engaging learning. The document provides guidance on preparing an organization for e-learning initiatives through forming a governance team, analyzing training needs, selecting appropriate tools, developing content, and measuring outcomes.

1. E-learning for Permanent Learning in the OrganizationWim PutzeysMay 6 2010

2. AgendaAbout PanopticHow can e-learning support permanent learning in your organization? Which tools are available for e-learning? How can your organization prepare for launching e-learning initiatives?

3. About us

4. About PanopticFocus on Enterprise Information ManagementSince 2002Independent integrator of open source and commercial toolsIntegrated vision on people, organization and technologyTeam of 50 and growing

5. The learning organization

6. AppleGoogleBerkshire HathawayJohnson & JohnsonAmazon.comProcter & GambleToyota MotorGoldman Sachs GroupWal-Mart StoresCoca-ColaMicrosoftSouthwest AirlinesFedexMcDonald’sIBMGeneral Electric3MJ.P. Morgan ChaseWalt DisneyCisco SystemsAppleGoogleBerkshire HathawayJohnson & JohnsonAmazon.comProcter & GambleToyota MotorGoldman Sachs GroupWal-Mart StoresCoca-ColaMicrosoftSouthwest AirlinesFedexMcDonald’sIBMGeneral Electric3MJ.P. Morgan ChaseWalt DisneyCisco Systemsfortune.com/mostadmired

7. How are Most Admired Companies Different?They invest in peopleEven in a downturn*Which maintains shareholder value better than firing them**Fortune Magazine, March 29, 2010 *Hay Group **Bain

8. HRMDevelop people’s skills and potentialTo Satisfy the Organization’s GoalWorkforce planning and recruitmentCompetence management and learningAdministration

9. A Lot to LearnHow to use a new software toolHow to operate a piece of equipmentHow to administer a specific pharmaceuticalHow to deal with a customer complaintHow to make a compliant purchase orderHow to do accountancy for a SME

10. Challengesin organizing learningMore and more specialized contentChanging and becoming obsolete fasterMore channelsSame or smaller production budgetsSame or smaller attention span

11. The LearningLong TailTimeOld learning marketNew learning marketTopics

12. Demandson learning programsHigher return on attention (ROA)Shorter time to performance (TTP)

13. LearningToolsAnalogDigitalLearning facilitated by digital tools andcontentFormalClassroom teachingE-learningBlended learningExpert networkInformalCommunities of practiceMentoringKnowledge platform

14. E-learning toolscomplemented bysocial media toolsandportal platformscan help to meet the demands

15. Self-pacedSelf-directedSupports multiple learning stylesSupports the long tail at lower cost24/7 anyplace (no transport, accommodation)Uses knowledge worker technologiesE-learningBenefitsUpfront investmentTechnology barrier?Lack of social dimension (peer-to-peer-to-teacher)?Drawbacks

16. Selecting the rightLearningStrategyGoalsLearner profileLearner contextCompany culture

17. GoalsLearner StyleCertificationOngoing improvementReplacement/successionSocial/knowledgeSelf-DirectedLike to read and writeInquisitiveDisciplinedContextCompany CultureOn the jobIn the fieldAt homeDo/see/read/listen/speakStyle (formal/informal)Out/insourcingContent publisherOpen/closed

18. E-learning tools

19. LMSAuthoringManagementDeliveryTrackingTestingFeedbackCourse GenieLectora / Trivantis SpeechiEasyprofLersusTechsmithRaptivityOfficeAdobe Creative SuiteSnagit, CamtasiaWebcamAuthoringCMS/DAMAuthoringManagementPortal/WebsiteDeliveryWeb 2.0 featuresLiferay, Sharepoint,…LMS portal pluginsSlideshare.com, Flickr.com,...Drupal, Day, Tridion, MediaBin, MediaRich, Documentum,...Rambla, Kaltura, Red5,...Youtube.com, Sparkeo.com,...Streaming VideoWebex, GatherPlace,...Arkadin.be, Citrix, dimdim.com,...Skype, MSN Messenger,...Web seminar / conferencingInstant MessagingCloud /SaaS/ASP platforms

20. Out-of-the-boxE-learning

21. Point8020 Learning Point LMS plugin for Sharepoint Portal

22. Liferay PortalCommunity of Practice

23. Wordpress blog

24. Sparkeo video course platform

25. Dimdim webinar

26. How to prepare

27. E-Learning Governance TeamObjectives, monitoring, evaluation, optimizationE-learningOrganizationDelivery TeamModeratorsTeachersTargetAudiencesEmployeesPartnersCustomersE-learning Content TeamAuthor learning content, images, audio, videoInternal/external sourcesIT TeamInstallation, development, maintenanceInternal/external sources

28. E-learningImplementationDefinePerform training needs analysisReview existing capabilitiesDefine learning path (tasks & subtasks, and the knowledge and skills required to complete them)Set goals and KPIs:Improve job performance

29. Track employee progress

30. Reduce time away from the job

31. Lower learning costsMeasureDeliver contentDefineAuthor contentSelect tools

32. E-learningImplementationSelect ToolsList requirementsPublish RFI/RFPImplement POC/pilotInstall, manage and maintainTrainMeasureDeliver contentDefineAuthor contentSelect tools

33. E-learningImplementationAuthor ContentFind or create content:Learning objects in text, audio, video, slides, screencams, diagrams, animations

34. TestsEnter learning path and content in learning toolApprove, translate, testPublishMeasureDeliver contentDefineAuthor contentSelect tools

35. E-learningImplementationDeliver ContentSpread the news, advertise, cajole, enforceTeach, moderate, interact, testFollow up, evaluateCertifyMeasureDeliver contentDefineAuthor contentSelect tools

36. E-learningImplementationMeasureTrack KPIsSurvey studentsOptimize content and toolsMeasureDeliver contentDefineAuthor contentSelect tools

37. To here...And here...From here...And here...Top 10 trends in e-learning

38. Mobile channelsMore, lower cost learning solutionsSmaller learning content unitsDelivered closer to time/place of workDelivered in pieces over time as part of a larger programE-learning 2.0 - Social learning growsMore Sharepoint, Liferay,... as delivery platformMore mashupsOpen Content opencontent.org oercommons.orgHacking workTop 10E-learningTrends

40. ConclusionsE-learning can help address your training needsAction item: inventory your needs and align with objectivesYou likely already have more tools than you think, but may need advice on what’s appropriate.Action item: inventory your toolsMore importantly, you need a content organization to roll out e-learning effectivelyAction item: inventory your content sources

41. Questions?Thank YouWim Putzeyswww.panoptic.bizVeldkant 33, 2550 Kontich+32 3 443 20 75