This presentation discusses the evolution of e-governance through four phases - from basic information provision to transformative service delivery. It outlines the Gartner model for developing e-governance and principles of good governance like strategic vision, participation, accountability, transparency, and responsiveness. The key to successful e-governance is to think big, start small with pilot programs, and scale up services rapidly through IT-enabled delivery and feedback channels.

1. Winners Don’t Do Different Things, They Do Things DifferentlyE-Governance – A New Way of Doing Business Gartner Model A Presentation by Bhim Upadhyaya

2. Evolution of E Governance

3. E Governance & Complexity Phases of E governance

4. Four Phases of Dev. of E Governance

5. E Governance Phase I: Information i.e. Presence

6. E Governance- Phase II i.e. Interaction

7. E Governance- Phase III i.e. Transaction

8. E Governance- Phase IV i.e. Transformation

9. Think Big Start Small Scale Fast

10. Good Governance: First Principles Strategic Vision & Consensus Orientation Participatory Accountable Good Governance Rule of Law Transparent Effective & Efficient Responsive Equitable & Inclusive

11. Good Governance: International Best Practice Supported By e-Delivery Extensive Feedback Channels IT enabled Grievance Systems