E-governance enables citizens to access government services through the internet or mobile phones. It refers to the use of technology like the internet by governments to improve service delivery and promote democracy. E-governance includes interactions between the government and citizens (G2C), businesses (G2B), employees (G2E), and other government agencies (G2G). Bangladesh has pursued e-governance initiatives since the late 1990s, starting with infrastructure building and moving to isolated e-services in the 2000s. Current e-governance services in Bangladesh include online birth certificates, national ID cards, bill payments, and online education services. The document recommends further developing ICT infrastructure, reducing internet costs,