E-government facilitates provision of relevant government information in electronic form to the citizens in
a timely manner and better service delivery to citizens. Information Technology today is recognized as an
effective tool for turning the economic activity in efficient governance and in developing human resource.
E-government is a kind of governmental administration which is based on ICT Services. The essence of egovernment is using information technology to break the boundary of administrative organizations, and
build up a virtual electronic government. E-government initiatives are common in most countries as they
promise a transparent, citizen-centric government and reduce operational cost. Emerging with Egovernment, theories and practices of public administration have stepped into a new knowledge era. Egovernment presents a tremendous impetus to move forward with higher quality, cost-effective, government
services and a better relationship between citizens and government. This paper discusses the different
issues, challenges, adoption factors for e-government implementation, conceptual demarcation on these
factors and, presents a conceptual framework for better e-government performance.
E governance - management information systemAkanksha Gohil
Electronic governance, popularly known as E-governance, is the integration of Information and Communication Technology (ICT) in all the processes, with the aim of enhancing government ability to address the needs of the general public. The basic purpose of e-governance is to simplify processes for all, i.e. government, citizens, businesses, etc. at National, State, and local levels
E governance - management information systemAkanksha Gohil
Electronic governance, popularly known as E-governance, is the integration of Information and Communication Technology (ICT) in all the processes, with the aim of enhancing government ability to address the needs of the general public. The basic purpose of e-governance is to simplify processes for all, i.e. government, citizens, businesses, etc. at National, State, and local levels
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
The true concept of democracy includes the participation of individuals in the governing process. But due
to gargantuan population the active participation of citizen in governing process is not possible. But egovernance makes it possible through online feedback system from the public. This paper entirely deals
with the concept of e-governance and the application of e-governance in various domains. The role of
information and communication technology [ICT] in e-governance, the scope & objective of e-governance.
The scope includes four main aspect namely G2C; C2G; G2B; G2G.Finally this paper includes the
overview of Digital India project, e-governance plan formulated by the government and our views.
Promoting transparency in university administration through e governanceVijay Bhaskar
The advances in information and communication technology (ICT) has created opportunities to transform the relationship between universities, students and other stake holders in new ways that contribute to the attainment of good governance. They provide choices for the universities and its stake holders to involve in the process of governance at all levels. They facilitate larger participation and better service delivery, thus making governance more efficient and effective. In addition, e-governance may lower transaction costs both for the university and its stake holders. E-governance presents many avenues for improving administrative trans- parency and performance efficiency. It has opened up new opportunities for universities to manage things differently and in a more efficient manner by utilizing information and re-engineering the processes. Many universities have launched specific initiatives for transparent administration. Students are being perceived as clients rather than beneficiaries. The Internet revolution has proved to be a powerful tool for student-centric governance of universities. An important dimension of the Internet potential is the possibility of providing educational services anytime, anywhere. This paper investigates the role of e-governance in promoting trans- parent administration in the universities.
The slides are created for 'Management Information System' subject of SEIT under University of Pune, INDIA.
Subject Teacher: Mr. Tushar B Kute,
Sandip Institute of Technology and Research Centre, Nashik.
Some examples to create awareness and sensitisation of use of ICT in Good Governance, in the context of India.
Presentation made for Students, Faculty and Staff of Dyal Singh College, Lodhi Road, New Delhi
This ppt highlights the advantages of e- governance along with some initiatives taken in India for the e- delivery of government services to citizens through effective use of technology.
Misra, D.C.(2009) Emerging E Gov Challenges 2009Dr D.C. Misra
This is PowerPoint Presentation in my public lecture on "Emerging Challenges of E-governance Today" on Friday, February 20, 2009, at 5-30 p.m. at Indian Institute of Public Administration, Indraprastha Estate, New Delhi-110 092. This is an annual stock-taking of e-governence which I have been undertaking for last few years. For any clarification email to me at dc_misra [at]hotmail.com.
Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems and services between government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G) , government-to-employees (G2E) as well as back office processes and interactions within the entire government framework.
This PPT is about digital governance and impact in india. This mainly talks about how the digital governance improve in recent era how the 4 dimensions of e governance help to achieve the productivity of government seamlessly and effectively. This PPT helps to understand the initiatives of government for achieving e governance now this is all about.
Reinventing Government in the Information Age
II.People’s Participation, Consensus Building, and Transparency through ICTs: Issues and Challenges for Governance in the Philippines
III. Shaping Organization Form Communication, Connection and Community
IV. ICTs and Employment: the Problem of Job Quality
The true concept of democracy includes the participation of individuals in the governing process. But due
to gargantuan population the active participation of citizen in governing process is not possible. But egovernance makes it possible through online feedback system from the public. This paper entirely deals
with the concept of e-governance and the application of e-governance in various domains. The role of
information and communication technology [ICT] in e-governance, the scope & objective of e-governance.
The scope includes four main aspect namely G2C; C2G; G2B; G2G.Finally this paper includes the
overview of Digital India project, e-governance plan formulated by the government and our views.
Promoting transparency in university administration through e governanceVijay Bhaskar
The advances in information and communication technology (ICT) has created opportunities to transform the relationship between universities, students and other stake holders in new ways that contribute to the attainment of good governance. They provide choices for the universities and its stake holders to involve in the process of governance at all levels. They facilitate larger participation and better service delivery, thus making governance more efficient and effective. In addition, e-governance may lower transaction costs both for the university and its stake holders. E-governance presents many avenues for improving administrative trans- parency and performance efficiency. It has opened up new opportunities for universities to manage things differently and in a more efficient manner by utilizing information and re-engineering the processes. Many universities have launched specific initiatives for transparent administration. Students are being perceived as clients rather than beneficiaries. The Internet revolution has proved to be a powerful tool for student-centric governance of universities. An important dimension of the Internet potential is the possibility of providing educational services anytime, anywhere. This paper investigates the role of e-governance in promoting trans- parent administration in the universities.
The slides are created for 'Management Information System' subject of SEIT under University of Pune, INDIA.
Subject Teacher: Mr. Tushar B Kute,
Sandip Institute of Technology and Research Centre, Nashik.
Some examples to create awareness and sensitisation of use of ICT in Good Governance, in the context of India.
Presentation made for Students, Faculty and Staff of Dyal Singh College, Lodhi Road, New Delhi
This ppt highlights the advantages of e- governance along with some initiatives taken in India for the e- delivery of government services to citizens through effective use of technology.
Misra, D.C.(2009) Emerging E Gov Challenges 2009Dr D.C. Misra
This is PowerPoint Presentation in my public lecture on "Emerging Challenges of E-governance Today" on Friday, February 20, 2009, at 5-30 p.m. at Indian Institute of Public Administration, Indraprastha Estate, New Delhi-110 092. This is an annual stock-taking of e-governence which I have been undertaking for last few years. For any clarification email to me at dc_misra [at]hotmail.com.
Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems and services between government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G) , government-to-employees (G2E) as well as back office processes and interactions within the entire government framework.
This PPT is about digital governance and impact in india. This mainly talks about how the digital governance improve in recent era how the 4 dimensions of e governance help to achieve the productivity of government seamlessly and effectively. This PPT helps to understand the initiatives of government for achieving e governance now this is all about.
Successful factors determining the significant relationship between e-governa...riyaniaes
Every government's major objective is to provide the greatest services in order to establish efficiency and quality of performance. Syria's government has understood how critical it is to go in the direction of information technology. However, there are gaps and poor links across government sectors, which has tainted the image of Syrian e-governance. As a result, one of the main aims of this study is to figure out what factors impact Syrians' acceptance of the e-government system. A total of 600 questionnaires were delivered to Syrian individuals as part of a survey. The data was analysed using the structural equation model (SEM) using AMOS version 21.0. User intention to utilise an e-government system was shown to be influenced by performance expectations, effort expectations, system flexibility, citizens-centricity, and facilitating conditions. Assurance, responsiveness, reliability, tangibles, and empathy are five fundamental factors that have a major impact on government operation excellence. Behavioural Intention is being utilised as a mediator between the government operation excellence (GOE) initiative and the e-government platform.
The concept of local e-Government has become a key factor for delivering services in an efficient, cost
effective, transparent and convenient way, in circumstances where a) citizens do not have enough time
available to communicate with local authorities in order to perform their responsibilities and needs, and
b) information and communication technologies significantly facilitate administrative procedures and
citizens-government interaction. This paper aims to identify e-services that local authorities provide, and
to investigate their readiness for delivering these services. A pilot research has been conducted to identify
the offer of e-services by local authorities, along with e-readiness in municipalities of the Pelagonia
region in the Republic of Macedonia. The survey was carried out by means of structured interview
questions based on a modified model proposed by Partnership on Measuring ICT for Development – web
analysis of municipal websites in the region has been conducted, as well. The study reveals uneven
distribution according to the age group of users, lack of reliability and confidence for processing the needs
and requests electronically by a large part of the population, and improperly developed set of ICT tools by
local governments for providing a variety of services that can be fully processed electronically.
Despite the immeasurable investment in e-government initiatives throughout the world, such initiatives have yet to succeed in fully meeting expectations and desired outcomes. A key objective of this research article is to support the government of the UAE in realizing its vision of e-government transformation. It presents an innovative framework to support e-government implementation, which was developed from a practitioner's perspective and based on learnings from numerous e-government practices around the globe. The framework presents an approach to guide governments worldwide, and UAE in particular, to develop a top down strategy and leverage technology in order realize its long term goal of e-government transformation. The study also outlines the potential role of modern national identity schemes in enabling the transformation of traditional identities into digital identities. The work presented in this study is envisaged to help bridge the gap between policy makers and implementers, by providing greater clarity and reducing misalignment on key elements of e-government transformation. In the hands of leaders that have a strong will to invest in e-government transformation, the work presented in this study is envisaged to become a powerful tool to communicate and coordinate initiatives, and provide a clear visualization of an integrated approach to e-government transformation.
E-GOVERNANCE. E-governance, meaning 'electronic governance' is using information and communication technologies (ICTs) (such as Wide Area Networks, the Internet, and mobile computing) at various levels of the government and the public sector and beyond, for the purpose of enhancing governance.
MULTIMODAL COURSE DESIGN AND IMPLEMENTATION USING LEML AND LMS FOR INSTRUCTIO...IJMIT JOURNAL
Traditionally, teaching has been centered around classroom delivery. However, the onslaught of the
COVID-19 pandemic has cultivated usage of technology, teaching, and learning methodologies for course
delivery. We investigate and describe different modes of course delivery that maintain the integrity of
teaching and learning. This paper answers to the research questions: 1) What course delivery method our
academic institutions use and why? 2) How can instructors validate the guidelines of the institutions? 3)
How courses should be taught to provide student learning outcomes? Using the Learning Environment
Modeling Language (LEML), we investigate the design and implementation of courses for delivery in the
following environments: face-to-face, online synchronous, asynchronous, hybrid, and hyflex. A good
course design and implementation are key components of instructional alignment. Furthermore, we
demonstrate how to design, implement, and deliver courses in synchronous, asynchronous, and hybrid
modes and describe our proposed enhancements to LEML.
Novel R&D Capabilities as a Response to ESG Risks-Lessons From Amazon’s Fusio...IJMIT JOURNAL
Environmental, Social, and Governance (ESG) management is essential for transforming corporate
financial performance-oriented business strategies into Finance (F) + ESG optimization strategies to
achieve the Sustainable Development Goals (SDGs).
In this trend, the rise of ESG risks has divided firms into two categories. Former incorporates a growthmindset that creates a passion for learning, and urges it to improve itself by endeavoring Research and
development (R&D) -driven challenges, while the other category, characterized by risk aversion, avoids
challenging highly uncertain R&D activities and seeks more manageable endeavors.
This duality underscores the complexity of corporate R&D strategies in addressing ESG risks and
necessitates the development of novel R&D capabilities for corporate R&D transformation strategies
towards F + ESG optimization.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
NOVEL R & D CAPABILITIES AS A RESPONSE TO ESG RISKS- LESSONS FROM AMAZON’S FU...IJMIT JOURNAL
Environmental, Social, and Governance (ESG) management is essential for transforming corporate
financial performance-oriented business strategies into Finance (F) + ESG optimization strategies to
achieve the Sustainable Development Goals (SDGs).
In this trend, the rise of ESG risks has divided firms into two categories. Former incorporates a growthmindset that creates a passion for learning, and urges it to improve itself by endeavoring Research and
development (R&D) -driven challenges, while the other category, characterized by risk aversion, avoids
challenging highly uncertain R&D activities and seeks more manageable endeavors.
This duality underscores the complexity of corporate R&D strategies in addressing ESG risks and
necessitates the development of novel R&D capabilities for corporate R&D transformation strategies
towards F + ESG optimization.
Building on this premise, this paper conducts an empirical analysis, utilizing reliable firms data on ESG
risk and brand value, with a focus on 100 global R&D leader firms. It analyzes R&D and actions for ESG
risk mitigation, and assesses the development of new functions that fulfill F + ESG optimization through
R&D. The analysis also highlights the significance of network externality effects, with a specific focus on
Amazon, a leading R&D company, providing insights into the direction for transforming R&D strategies
towards F + ESG optimization.
The dynamics of stakeholder engagement in F + ESG optimization are indicated with the example of
amazon's activities. Through the analysis, it became evident that Amazon's capacity encompassing growth
and scalability, specifically its ability to grow and expand, is accelerating high-level research and
development by gaining the trust of stakeholders in the "synergy through R&D-driven ESG risk
mitigation."
Finally, as examples of these initiatives, the paper discussed the Climate Pledge led by Amazon and the
transformation of Japan's management system.
A REVIEW OF STOCK TREND PREDICTION WITH COMBINATION OF EFFECTIVE MULTI TECHNI...IJMIT JOURNAL
It is important for investors to understand stock trends and market conditions before trading stocks. Both
these capabilities are very important for an investor in order to obtain maximized profit and minimized
losses. Without this capability, investors will suffer losses due to their ignorance regarding stock trends
and market conditions. Technical analysis helps to understand stock prices behavior with regards to past
trends, the signals given by indicators and the major turning points of the market price. This paper reviews
the stock trend predictions with a combination of the effective multi technical indicator strategy to increase
investment performance by taking into account the global performance and the proposed combination of
effective multi technical indicator strategy model.
INTRUSION DETECTION SYSTEM USING CUSTOMIZED RULES FOR SNORTIJMIT JOURNAL
These days the security provided by the computer systems is a big issue as it always has the threats of
cyber-attacks like IP address spoofing, Denial of Service (DOS), token impersonation, etc. The security
provided by the blue team operations tends to be costly if done in large firms as a large number of systems
need to be protected against these attacks. This leads these firms to turn to less costly security
configurations like IDS Suricata and IDS Snort. The main theme of the project is to improve the services
provided by Snort which is a tool used in creating a vague defense against cyber-attacks like DDOS
attacks which are done on both physical and network layers. These attacks in turn result in loss of
extremely important data. The rules defined in this project will result in monitoring traffic, analyzing it,
and taking appropriate action to not only stop the attack but also locate its source IP address. This whole
process uses different tools other than Snort like Wireshark, Wazuh and Splunk. The product of this will
result in not only the detection of the attack but also the source IP address of the machine on which the
attack is initiated and completed. The end product of this research will result in sets of default rules for the
Snort tool which will not only be able to provide better security than its previous versions but also be able
to provide the user with the IP address of the attacker or the person conducting the attack. The system
involves the integration of Wazuh with Snort tool in order to make it more efficient than IDS Suricata
which is another intrusion detection system capable of detecting all these types of attacks as mentioned.
Splunk is another tool used in this project which increases the firewall efficiency to pass the no. of bits to
be scanned and the no. of bits scanned successfully. Wazuh is used in this system as it is the best choice for
traffic monitoring and incident response than any other of its alternatives in the market. Since this system
is used in firms which are known to handle big amounts of data and for this purpose, we use Splunk tool as
it is very efficient in handling big amounts of data. Wireshark is used in this system in order to give the IDS
automation in its capability to capture and report the malicious packets found during the network scan. All
of this gives the IDS a capability of a low budget automated threat detection system. This paper gives
complete guidelines for authors submitting papers for the AIRCC Journals.
Artificial Intelligence (AI) has rapidly become a critical technology for businesses seeking to improve
efficiency and profitability. One area where AI is proving particularly impactful is in service operations
management, where it is used to create AI-powered service operations (AIServiceOps) that deliver highvalue services to customers. AIServiceOps involve the use of AI to automate and optimize various business
processes, such as customer service, sales, marketing, and supply chain management. The rapid
development of Artificial Intelligence has prompted many changes in the field of Information Technology
(IT) Service Operations. IT Service Operations are driven by AI, i.e., AIServiceOps. AI has empowered
new vitality and addressed many challenges in IT Service Operations. However, there is a literature gap on
the Business Value Impact of Artificial intelligence (AI) Powered IT Service Operations. It can help IT
build optimized business resilience by creating value in complex and ever-changing environments as
product organizations move faster than IT can handle. So, this research paper examines how AIServiceOps
creates business value and sustainability, basically how AIServiceOps makes the IT staff liberation from a
low-level, repetitive workout and traditional IT practices for a continuously optimized process. One of the
research objectives is to compare Traditional IT Service Operations with AIServiceOPs. This paper
provides the basis for how enterprises can evaluate AIServiceOps and consider it a digital transformation
tool. The paper presents a case study of a company that implemented AI-powered service operations
(AIServiceOps) and analyzes the resulting business outcomes. The study shows that AIServiceOps can
significantly improve service delivery, reduce response times, and increase customer satisfaction.
Furthermore, it demonstrates how AIServiceOps can deliver substantial cost savings, such as reducing
labor costs and minimizing downtime.
MEDIATING AND MODERATING FACTORS AFFECTING READINESS TO IOT APPLICATIONS: THE...IJMIT JOURNAL
Although IOT seems to be the upcoming trend, it is still in its infancy; especially in the banking industry.
There is a clear gap in literature, as only few studies identify factors affecting readiness to IOT
applications in banks in general, and almost negligible investigations on mediating and moderating
factors. Accordingly, this research aims to investigate the main factors that affect employees’ readiness to
IOT applications, while highlighting the mediating and moderating factors in the Egyptian banking sector.
The importance of Egypt stems from its high population and steady steps taken towards technology
adoption. 479 valid questionnaires were distributed over HR employees in banks. Data collected was
statistically analysed using Regression and SEM. Results showed a significant impact of ‘Security’,
‘Networking’, ‘Software Development’ and ‘Regulations’ on ‘readiness to IOT applications. Thus, the
readiness acceptance level is high‘Security’ and ‘User Intention’ were proven to mediate the relationship
between research variables and readiness to IOT applications, and only a partial moderation role was
proven for ‘Efficiency’. The study contributes to increasing literature on IOT applications in general, and
fills a gap on the Egyptian banking context in particular. Finally, it provides decision makers at banks with
useful guidelines on how to optimally promote IOT applications among employees.
EFFECTIVELY CONNECT ACQUIRED TECHNOLOGY TO INNOVATION OVER A LONG PERIODIJMIT JOURNAL
IT (Information and Communication Technology) companies are facing the dilemma of decreasing
productivity despite increasing research and development efforts. M&A (Merger and Acquisition) is being
considered as a breakthrough solution. From existing research, it has been pointed out that M&A leads to
the emergence of new innovations. Purpose of this study was to discuss the efficient ways of acquisition and
to resolve the dilemma of productivity decline by clarifying how the technology obtained through M&A
leads to the creation of new innovations. Hypothesis 1 was that the technology acquired through M&A is
utilized for innovation creation, Hypothesis 2 was that the acquired technology is utilized over a long
period of time, and Hypothesis 3 was that a long-term utilization has a positive impact on corporate
performance. The results, using sports prosthetics as a case study and using patents as a proxy variable,
confirmed all the hypotheses set. We have revealed that long-term utilization of technology obtained
through M&A is effective for creating new innovations.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
Authors are solicited to contribute to the journal by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in the areas of information technology and management
4th International Conference on Cloud, Big Data and IoT (CBIoT 2023)IJMIT JOURNAL
4th International Conference on Cloud, Big Data and IoT (CBIoT 2023) will act as a major forum for the presentation of innovative ideas, approaches, developments, and research projects in the areas of Cloud, Big Data and IoT. It will also serve to facilitate the exchange of information between researchers and industry professionals to discuss the latest issues and advancement in the area of Cloud, Big Data and IoT.
Authors are solicited to contribute to the conference by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in Cloud, Big Data and IoT.
TRANSFORMING SERVICE OPERATIONS WITH AI: A CASE FOR BUSINESS VALUEIJMIT JOURNAL
Artificial Intelligence (AI) has rapidly become a critical technology for businesses seeking to improve
efficiency and profitability. One area where AI is proving particularly impactful is in service operations
management, where it is used to create AI-powered service operations (AIServiceOps) that deliver highvalue services to customers. AIServiceOps involve the use of AI to automate and optimize various business
processes, such as customer service, sales, marketing, and supply chain management. The rapid
development of Artificial Intelligence has prompted many changes in the field of Information Technology
(IT) Service Operations. IT Service Operations are driven by AI, i.e., AIServiceOps. AI has empowered
new vitality and addressed many challenges in IT Service Operations. However, there is a literature gap on
the Business Value Impact of Artificial intelligence (AI) Powered IT Service Operations. It can help IT
build optimized business resilience by creating value in complex and ever-changing environments as
product organizations move faster than IT can handle. So, this research paper examines how AIServiceOps
creates business value and sustainability, basically how AIServiceOps makes the IT staff liberation from a
low-level, repetitive workout and traditional IT practices for a continuously optimized process. One of the
research objectives is to compare Traditional IT Service Operations with AIServiceOPs. This paper
provides the basis for how enterprises can evaluate AIServiceOps and consider it a digital transformation
tool. The paper presents a case study of a company that implemented AI-powered service operations
(AIServiceOps) and analyzes the resulting business outcomes. The study shows that AIServiceOps can
significantly improve service delivery, reduce response times, and increase customer satisfaction.
Furthermore, it demonstrates how AIServiceOps can deliver substantial cost savings, such as reducing
labor costs and minimizing downtime.
DESIGNING A FRAMEWORK FOR ENHANCING THE ONLINE KNOWLEDGE-SHARING BEHAVIOR OF ...IJMIT JOURNAL
The main objective of this paper is to identify the factors that influence academic staff's digital knowledgesharing behaviors in Ethiopian higher education. A structural equation model was used to validate the
research framework using survey data from 210 respondents. The collected data has been analyzed using
Smart PLS software. The results of the study show that trust, self-motivation, and altruism are positively
related to attitude. Contrary to our expectations, knowledge technology negatively affects attitude.
However, reward systems and empowerment by leaders are significantly associated with knowledgesharing intentions.Knowledge-sharing intention, in turn, was significantly related to digital knowledgesharing behavior. The contributions of this study are twofold. The framework may serve as a roadmap for
future researchers and managers considering their strategy to enhance digital knowledge sharing in HEI.
The findings will benefit academic staff and university administrations.The study will also help academic
staff enhance their knowledge-sharing practices.
BUILDING RELIABLE CLOUD SYSTEMS THROUGH CHAOS ENGINEERINGIJMIT JOURNAL
Cloud computing systems need to be reliable so that they can be accessed and used for computing at any
given point in time. The complex nature of cloud systems is the motivation to conduct research in novel
ways of ensuring that cloud systems are built with reliability in mind. In building cloud systems, it is
expected that the cloud system will be able to deal with high demands and unexpected events that affect the
reliability and performance of the system.
In this paper, chaos engineering is considered a heuristic method that can be used to build reliable cloud
systems. Chaos engineering is aimed at exposing weaknesses in systems that are in production. Chaos
engineering will help identify system weaknesses and strengths when a system is exposed to unexpected
knocks and shocks while it is in production.
Chaos engineering allows system developers and administrators to get insights into how the cloud system
will behave when it is exposed to unexpected occurrences.
A REVIEW OF STOCK TREND PREDICTION WITH COMBINATION OF EFFECTIVE MULTI TECHNI...IJMIT JOURNAL
It is important for investors to understand stock trends and market conditions before trading stocks. Both
these capabilities are very important for an investor in order to obtain maximized profit and minimized
losses. Without this capability, investors will suffer losses due to their ignorance regarding stock trends
and market conditions. Technical analysis helps to understand stock prices behavior with regards to past
trends, the signals given by indicators and the major turning points of the market price. This paper reviews
the stock trend predictions with a combination of the effective multi technical indicator strategy to increase
investment performance by taking into account the global performance and the proposed combination of
effective multi technical indicator strategy model.
NETWORK MEDIA ATTENTION AND GREEN TECHNOLOGY INNOVATIONIJMIT JOURNAL
This paper will provide a novel empirical study for the relationship between network media attention and
green technology innovation and examine how network media attention can ease financing constraints. It
collected data from listed companies in China's heavy pollution industry and performed rigorous
regression analysis, in order to innovatively explore the environmental governance functions of the media.
It found that network media attention significantly promotes green technology innovation. By analyzing the
inner mechanism further, it found that network media attention can promote green innovation by easing
financing constraints. Besides, network media attention has a significant positive impact on green invention
patents while not affecting green utility model patents.
INCLUSIVE ENTREPRENEURSHIP IN HANDLING COMPETING INSTITUTIONAL LOGICS FOR DHI...IJMIT JOURNAL
Information System (IS) research advocates employing collaborative and loose coupling strategies to address contradictory issues to address diversified actors’ interests than the prescriptive and unilateral Information Technology (IT) governance mechanisms’, yet it is rarely depicting how managers employ these strategies in Health Information System (HIS) implementation, particularly in a resource-constrained setting where IS implementation activities have highly relied on multiple international organizations resources. This study explored how managers in resource-constrained settings employ collaborative IT governance mechanisms in the case of District Health Information System 2 (DHIS2) adoption with an interpretative case study approach and the institutional logic concept. The institutional logic concept was used to identify the major actors’ logics underpinning the DHIS2 adoption. The study depicted the importance of high-level officials' distance from the dominant systemic logic to consider new alternative, and to employ inclusive IT governance mechanisms which separated resource from the system that facilitated stakeholders’ collaboration in DHIS2 adoption based on their capacity and interest.
DEEP LEARNING APPROACH FOR EVENT MONITORING SYSTEMIJMIT JOURNAL
With an increasing number of extreme events and complexity, more alarms are being used to monitor
control rooms. Operators in the control rooms need to monitor and analyze these alarms to take suitable
actions to ensure the system’s stability and security. Security is the biggest concern in the modern world. It
is important to have a rigid surveillance that should guarantee protection from any sought of hazard.
Considering security, Closed Circuit TV (CCTV) cameras are being utilized for reconnaissance, but these
CCTV cameras require a person for supervision. As a human being, there can be a possibility to be tired
off in supervision at any point of time. So, we need a system to detect automatically. Thus, we came up with
a solution using YOLO V5. We have taken a data set and used robo-flow framework to enhance the existing
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Conceptualization of electronic government adoption
1. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
DOI : 10.5121/ijmit.2013.5102 13
CONCEPTUALIZATION OF ELECTRONIC
GOVERNMENT ADOPTION
Rahmath Safeena and Abdullah Kammani
College of Computers and Information Technology
Taif University, Saudi Arabia
safi.abdu@gmail.com
abdullah.k@tu.edu.sa
ABSTRACT :
E-government facilitates provision of relevant government information in electronic form to the citizens in
a timely manner and better service delivery to citizens. Information Technology today is recognized as an
effective tool for turning the economic activity in efficient governance and in developing human resource.
E-government is a kind of governmental administration which is based on ICT Services. The essence of e-
government is using information technology to break the boundary of administrative organizations, and
build up a virtual electronic government. E-government initiatives are common in most countries as they
promise a transparent, citizen-centric government and reduce operational cost. Emerging with E-
government, theories and practices of public administration have stepped into a new knowledge era. E-
government presents a tremendous impetus to move forward with higher quality, cost-effective, government
services and a better relationship between citizens and government. This paper discusses the different
issues, challenges, adoption factors for e-government implementation, conceptual demarcation on these
factors and, presents a conceptual framework for better e-government performance.
KEYWORDS :
e-government, definitions, services, adoption factors, and challenges.
1. INTRODUCTION
ICT is a key element of reform efforts that can help dramatically reshape government to improve
performance and reduce costs. The current society had a phenomenal transformation due to the
advance of Internet. It has opened a new medium of communication for individuals, business, and
government organization, providing more opportunities to communicate and get information in an
entirely new way. It has made governmental information and services accessible in ways that
could not have been conceived two decades ago [1]. In the past, government organizations paid
little attention to service quality or responsiveness to clients, but this changed with the approach
of E-Government. E-government refers to the use by state authorities of ICT, in particular, the
Internet and web-based technology, to deliver information and services and to encourage civic
participation [2]. E-government is simply a facility using Information Technology (IT) to deliver
public services directly to the customer, where the customers are citizens, business or other
2. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
14
government entity [3, 4]. This phenomenon of e-government is increasingly attracting the
attention of community citizens including politicians, economists, decision and policy makers
amongst others. It has improved managerial effectiveness, and promoted democratic values of
public services. It has the promise of increasing accessibility to information, enhancing efficiency
and facilitation of greater access to government officials [5, 6]. It is the medium of delivering
improved services to citizens, businesses, and other constituents of society through drastically
changing the way governments manage information. However, the e-Government challenge is not
a technological one. Rather, the challenge is to use technologies to improve the capacities of
government institutions, while improving the quality of life of citizens by redefining the
relationship between citizens and their government [1]. The development of e-government also
means increased electronic co-operation within and among public organizations which even puts
demands on development that is not technology oriented. The development towards e-
government involves social changes of work roles, attitudes and new competence needs [7].
2. E-GOVERNMENT
E-Government initially began as an intra-governmental communication tool. Initially the
government organizations developed websites with information, then developed to online
transactions - which made the citizens to engage in online participation that connect citizens and
decision-makers [8–11]. E-government represents a fundamental change in the whole public
sector structure, values, culture and the ways of conducting business by utilizing the potential of
ICT as a tool in the government agency [12]. The Internet is indeed the most powerful and
popular means of delivering the services to the customers or citizens. Hence, Web sites have been
employed as a platform for delivering a wide range of government services electronically. E-
government websites help citizens to gain information on government processes and services and
hence participating in democratic processes from anywhere at any time. E-Government improves
the efficiency and effectiveness all government operations, with citizens, as well as with other
organizations.
Table 1: E-government Definitions
Citations Definition
[16, 17] E-government is defined as the use of ICT to make government more
accessible, effective, and accountable.
[13, 18,
19]
E-Government refers to the delivery of [government] information
and services online through the Internet or other digital means.
[20] E-government refers to strategies, organizational forms and
processes, as well as information technology employed so as to
enhance access to and delivery of government information and
services to citizens, businesses, government employees and other
agencies.
[21, 22] E-Government is the use of ICTs in public administrations combined
with organizational change and new skills in order to improve public
services and democratic processes and strengthen support to public
policies.
[23] E-government is the process of offering better government service to
the public.
3. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
15
[13, 14] E-government is defined as the combination e-administration and e-
democracy to achieve the objective of balanced e-government.
[13, 18] E-Government is the delivery of fast services to citizens, businesses,
and other members of the society.
[24–26] E-Government refers to the strategic application of ICT to “provide
citizens and organizations with more convenient access to
government information and services; and to provide delivery of
public services to citizens, business partners and suppliers, and those
working in the public sector”
[15, 27] E-government is the continuous optimization of service delivery
channel, citizen’s participation and governance.
[15] E-government can be defined as a way for governments to use the
most innovative information and communication technologies,
particularly web-based Internet applications, to provide citizens and
businesses with more convenient access to government information
and services, to improve the quality of the services and to provide
greater opportunities to participate in democratic institutions and
processes.
E-government applications include online payment of tax, bills, filling and submission of
applications for several purposes; e-voting etc. e-Government gives citizens more control on
interaction with the government; citizens can avail of the governmental services from anywhere
and anytime [1]. E-Government is considered as tool for easy administration of governmental
activities. Its success depends on its vast usage and management of its infrastructure. Utilization
of e-government will provide benefits to the management philosophy of governments. Thus the
citizens can collaboratively participate in decision making [13, 14]. Initially E-Government incurs
a great cost in building infrastructure but gradually it implementation results in vast savings
towards government’s activities. It also increases transparency, and reduce corrupt activities in
public service delivery. Table 1 depicts E-Government defined by various related study in the
near past.
3. E-GOVERNMENT SERVICES
Like any other electronic services, e-government also constitutes various types of services.
According to Fang [15] different types of e-government services are categorized in to eight
types. 1) Government-to-Citizen (G2C); 2) Citizen-to-Government (C2G); 3) Government-to-
Business (G2B); 4) Business -to-Government (B2G); 5) Government-to-Employee (G2E); 6)
Government-to-Government (G2G); 7) Government-to-Nonprofit (G2N); 8) Nonprofit-to-
Government (N2G). Table 2 gives definition for these of e-government services.
4. DISCUSSION : E-GOVERNMENT ADOPTION FACTORS
The adoption factors for e-government services should be thoroughly known before any adoption
model is constructed. . Many researchers have understood the initiatives that encourage the
adoption of e-government services in different environments. These studies have shown that
despite different environments having different characteristics, there are general initiatives that
promote e-government adoption by ordinary citizens. However, it is worth mentioning that
certain situations have unique factors which may either impend or aid the adoption of e-
4. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
16
government services. In order to have a basic understanding of these varying factors, this study
review’s the adoption models that have been studied in different locations. The factors that
influence the adoption of e-government websites are in-formation quality, system quality and
service quality. Information quality is concerned with the measure of the information that the
system produces and delivers i.e., characteristics of information produced by e-government Web
sites. Quality of information is believed to be the most salient factor for predicting customer
decision-making behavior and user intention to use a particular system [30]. The fundamental
dimensions of information quality are composed of five dimensions: accuracy, timeliness,
relevance, understandability, and completeness [31–33].
Table 2: E-Government services
Types Definition
Government-
to-Citizen
(G2C)
It is an e-government service, from government to citizen in the
form of offering valuable information and know-how’s.
Citizen-to-
Government
(C2G)
It is an e-government service, offered for payment of bills and
other valuable feedback from the citizen to government.
Government-
to-Business
(G2B)
It is an e-government service providing transactions and
procurement facilities for government purchases and call for
tenders.
Business -to-
Government
(B2G)
It is an e-government service providing communication,
collaboration, transactions and procurement of goods and
services for business initiatives.
Government-
to-Employee
(G2E)
It is an e-government initiative that will facilitate the
management of the civil service and internal communication
with governmental employees to encourage paperless office.
Government-
to-Government
(G2G)
It is an e-government initiative to provide the Government's
departments or agencies cooperation and communication
online. It includes internal exchange of information and
commodities.
Government-
to-Nonprofit
(G2N)
It is an e-government initiative that provides information and
communication from government to nonprofit organizations,
political parties and social organizations, Legislature, etc.
Nonprofit-to-
Government
(N2G)
It is an e-government initiative that enable exchange of
information and communication from non-profit organization
to government organizations, political parties and social
organizations, Legislature, etc.
System quality refers to the features and performance characteristics of e-government Web sites
regarding the quality in use or the citizen’s view of quality. It is an important determinant of user
acceptance, user satisfaction and system use. In order for the citizens to continually use the e-
government website or for the successfulness of e-government website system quality should be
high. Service quality refers to the quality of personal support services provided to citizens
through e-government Web sites, such as answering questions, taking requests, and providing
sophisticated solutions to citizen’s problems. It is an important determinant of customer
satisfaction and is needed as citizens differ in knowledge, education and experience [30]. Quality
5. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
17
of service is composed of five dimensions: tangibles, empathy, reliability, responsiveness and
assurance [34]. Choudrie and Dwivedi [35] found that citizens’ awareness as a factor for the
adoption of e-government. Citizens with fulltime internet access are more likely to be aware of
and adopt e-government services. These authors also add that the demographic characteristics of
citizens such as the age, gend-er, education, and social class have an imperative role in explaining
the citizen’s awareness and adoption of e-government services. While, Warkentin [36] proposed
a e-government adoption conceptual model with citizen trust as the underlying catalyst. The
author proposes perceived risk, perceived behavioral control, usefulness, and perceived ease of
use. Perceived risk is normally defined as a fear of losing personal information or money, and
fear of being spied on the Internet. Warkentin states that Perceived risk is negatively related to
adoption. The author posits that the perception that an individual has of control over how personal
information will be used, and control over how and when information can be acquired, could
encourage adoption. Perceived usefulness on the other hand is simply defined as the utility of the
system to the user, and perceived ease of use is termed as a system that is easy to use [36].
Alomari, Woods and Sandhu [37] attempted to identify the main factors that influence citizens’
intention to adopt e-government websites in Jordan, using a theoretical framework consisting of
Diffusion of Innovation Theory (DOI) and the Technology Acceptance Model (TAM) and, they
found that Trust in government, website design, beliefs, complexity and perceived usefulness
were significant factors in Jordanian citizens’ intention to use e-government websites. Deltor and
Hupfer [38] identified internal factors within government that affect the adoption and use of
government websites and suggest that Partner cooperation, Ability to change internal work
processes, IT workforce, funding, citizen participation in design, portal strategies and policies,
leadership, marketing and governance as factors for e-government adoption. Chen et.al [39] uses
UTAUT model to study on the factors affecting e-government adoption and found that
performance expectancy, effort expectancy, social influence, and facilitating conditions impact
citizen satisfaction. Rokhman [40] Conducted citizen’s willingness to accept and adopt e-
government services and found that relative advantage and compatibility proven as useful factors
to predict intention to use e-government services. Gilbert and Balestrini [41] bring attitude-based
and service-quality-based approaches together. They propose perceived (confidentiality, ease of
use, safety, reliability, visual appeal and enjoyment) and perceived relative benefits as the
adoption factors for e-government. Phang et al., [25] made a study on senior citizen’s adoption of
e-government and they found that compatibility, personal image, perceived ease of use and
internet safety perceptions are the main factors for e-government adoption. Table 3 shows brief
classification of the adoption factors. These adoption factors of e-government were not classified
properly in previous literatures. This study demarcates the adoption factors as technological,
financial, website quality, user/human, managerial and political perspectives as described in table
3
Table 3: E-government adoption factor
Factors Items Description Studies
Technological Standardization procedures,
technical infrastructure, security
measures[data and software
protection, data transfer over
networks, safety of electronic
payments
The degree of
Technological
ability achieved
for Effective E-
Business
adoption.
[10, 13,
43–45]
6. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
18
Financial Appropriate budget allocation,
commitment of funding
The degree of
Technological
ability achieved
for Effective E-
Business
adoption.
[20, 45]
Web site
quality
Information quality, system quality,
service quality, perceived
usefulness, perceived ease of use,
user friendliness of the system,
scope of the system, Multi-lingual
and multi-cultural
Issues, protection of information
assets, maintain integrity of
electronic records, compatibility,
internet safety perceptions.
The degree of
Web site quality
ability achieved
for Effective E-
Business
adoption.
[46, 47]
Human or
user
ICT skills, technology expertise,
perceived behavioral control, age,
Perceived risk ,Uncertainty
avoidance, trust, Security, privacy,
Fears for job loss by the adoption of
new technologies and procedures,
Past experience specific to the
project, Communication skills, ease
of access to the system, cost of use
of the system, local language,
personal image.
The degree of
user ability
achieved for
Effective E-
Business
adoption.
[36, 41]
Managerial Technology culture of management
Personnel, Project familiarization of
management Personnel, project
management, appropriate hierarchy
in management, qualifications of
the officials, active support from
management, Lack of IT knowledge
staffs, lack of IT full time
employees, staff, Awareness and
training
The degree of
Managerial ability
achieved for
Effective E-
Business
adoption.
[45]
Political Long-term, unified support,
Technology culture of political
leadership, Project familiarization
of political leadership, Jurisdiction
conflict resolution between
government agencies,
statutory/legislative requirements,
Regulatory barriers; regulatory
support.
The degree of
Political ability
achieved for
Effective E-
Business
adoption.
[45]
7. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
19
Technological
Managerial
Financial
Political
E-government
Performance
User
Website quality
The successful adoption of e-government can be achieved by developing a set of e-government
competencies/adoption factors and investigating the significant relationships of those factors on
its performance. The support from the top management for the implementation of e-government
process is an important factor.
Figure 1: E-government adoption: A Conceptual Competency Framework
The IT manger must consider all the newly developed technologies and should choose the best
one which is more flexible and suitable to particular system. But using a modern system which is
more expensive must be given a second thought; i. e, if the system gives much improved
efficiency and helps to cut cost in other way, then it should be considered , because adoption of e-
government aims at decrease in coordination cost too. As far as citizens are concerned, they play
a major role in e-government success. Hence when an e-government project is implemented it
should take care of the factors influencing the end user’s willingness to use that particular system.
Attainment of trust of the end user is important and also risk and security related problems should
be considered and eliminated. Also the language of the website is important; local language
should be preferred when it is to be used by the common man. Integration of the back office is
another concern for success. If there is no integration then it will lead to overloading of the users
and hence multiple collection of same information by different departments which is a wastage of
efficiency and time of public services. Figure 1 is the conceptual framework for e-government
adoption which shows the major competences to achieve the best E-government performance.
5. DISCUSSIONS: E-GOVERNMENT CHALLENGES
Implementation of e-government projects can cause number of challenges as it is the redefining
of complete government processes. There are a number of impediments that potentially block e-
Government adoption. Barriers can be any factors that cause hindrance to government in
developing new or further improving the existing e-government applications. Initial use of e-
government Web sites is an important indicator of e-government success. Some information
system research indicated that its eventual success depends on its continued use rather than first-
time use [17, 28, 29]. However, the desired outcome is not achieved unless a significant number
of citizens move beyond the initial adoption and use e-government web sites on a persistent basis
8. International Journal of Managing Information Technology (IJMIT) Vol.5, No.1, February 2013
20
[17]. According to case studies from different countries, there are many challenges and issues that
need to be addressed for successful implementation of e-government. There are distinct factors
that command the adoption of e-government, and these factors depend on the local context of any
country. But there is no clear classification of these adoption factors. Warkentin et al [36]
describes e-government adoption as the citizen intention to participate in government activity
electronically to receive information and request services from the government. According to
Carter and Belanger [42] it is intent to use, while Gilbert and Balestrini [41] measure it as
willingness to use e-Government services. Altogether it can be stated as a simple decision to use,
or not to use, e-governement services. The next level of challenge of e-government is to make it
frequently used by the citizen. Using e-government service once in a year would not be
considered as a meaningful usage of its application. Citizens technical awareness – on how to
adapt to frequent technical changes in the services – is another very important challenge of
adoption. The successful adoption of e-government can be achieved by developing a set of e-
government competencies/adoption factors and investigating the significant relationships of those
factors on its performance.
6. CONCLUSION
Advances in ICTs are giving organizations a new competitive edge. Growing impact of ICT,
surge in the usage and adoption of E-government services. The globalization of organizations
facilitated by the advent of telecommunications and internet technologies has promoted adoption
of E-government. The best practices of E-government are revolutionizing not just technology
itself but the whole process through which services are provided. This study helps better
understand E-government and identifies various competence factors like technological,
managerial, political, user and website quality for E-government adoption. This study presented a
conceptual framework which can be empirically tested to understand and measure the E-
government performance. This study would provide researchers to do an empirical examination
on the identified factors of E-government with its performance .This study would also help
managers decide to what extent their organizations should invest in E-government by matching
the E-government attributes to their own organization’s characteristics. Our investigation of E-
government adoption factors may help both researcher and potential adopters.
REFERENCES
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Conceptual Framework. The Electronic Journal of e-Government. 5, 63 – 76 (2007).
[2] Luk, S.C.Y.: The Impact of E-government in Greater China: Case Stu-dies of Hong Kong,Taiwan,
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AUTHORS
Rahmath Safeena is a lecturer at Taif University. She has done her Master’s in
Computer Network Engineering from Visvesvaraya Technological University, India.
She is also doing her PhD in Information Technology adoption from National Institute
of Industrial Engineering, Mumbai, In-dia. Her area of interest includes Technology
Adoption, System Model-ing, and Internet Banking Systems.
Abdullah Kammani is a lecturer at Taif University. He has done his Master in
Information Technology management. He is in verge of completing his PhD from
National Institute of Industrial Engineering, Mumbai, India. His area of interest
includes Knowledge Management, System Modeling, Organisational Capability and
Artificial Intelligence.