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Driving Employee Engagement with Gamification
The document discusses the importance of employee engagement, highlighting that 87% of American workers are not engaged, leading to significant financial losses for companies. It introduces Badgeville's gamification solutions designed to enhance engagement and drive business results, noting substantial improvements in performance metrics with successful implementation. Additionally, it outlines Badgeville's enterprise-grade platform and analytics capabilities, which facilitate the deployment and management of gamification strategies across organizations.
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Driving Employee Engagement with Gamification
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- 2. Webinar Series 1. EmployeeEngagement 2. How to Get Started 3. How to Measure Success
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- 4. Presentation Topics Engaging EmployeesBusiness Gamification Badgeville Solutions
- 5. Do you haveengaged employees? Source: Gallop, “State of The American Workplace”, Sept, 2014 87% OF AMERICAN WORKERS ARE “NOT ENGAGED”
- 6. Disengagement is expensive! “Engagementhas a greater impact on performance than corporate policies and perks” Active disengagement costs the U.S. $450 billion to $550 billion per year.
- 7. Engagement’s dramatic impact Companieswith engaged employees see 240% improvement in business results. “Work units in the top 25% … have significantly higher productivity, profitability, and customer ratings, less turnover and absenteeism, and fewer safety incidents than those in the bottom 25%”
- 8. Traditional methods ofdriving engagement Mandates and policies Operational metrics for employee learning, satisfaction and performance. Technology (e.g. websites and collaboration portals) to encourage employees to communicate, share, and learn Traditional Methods Mandates Policies Benefits Technology
- 9. Active self-interest Adaptive technology Intrinsicrewards Key elements of engagement
- 10. Presentation Topics Value OfEngaging Business Gamification Badgeville Solutions
- 11. Applies game scienceto non-game applications Leverages intrinsic motivators like self- interest, status, and personalization Designed to drive business results from targeted actions and measurements Business Gamification “When designed correctly, gamification has proven to be very successful in engaging people and motivating them to change behaviours, develop skills or solve problems” Brian Burke Research VP, Gartner
- 12. Business Gamification isDesigned to Improve the Use of Enterprise Applications
- 13. Business Gamification HelpsUs Feel... Structured Smart Socially ValuedSuccessful
- 14. Spending on gamificationwill grow by 67% year over year to $5.5B in 2018 SOURCES: Markets and Markets, M2 Research 0. 1.8 3.5 5.3 7. 2014 2015 2016 2017 2018 Gamification Market Forecast $Billions $5.5B Business Gamification is Large and Growing
- 15. Activities Rewards Missions •Contextual •PortableReputation •Activity Streams •Real-Time Notifications •Inbox Leaderboards Business Gamification Features •Player •Behavior •Content •Metadata •Player Eligibility •Points •Behaviors •Metadata •Rank/Performance •Onboarding •Repeating Performance Targets •Expertise Leveling Expertise Tracks •Rank & Contests •Counts, Time, Scores •Players, Teams Real-Time Feedback A combination of technology, expertise and ongoing evolution for enterprise applications
- 16. A Showcase ofExpertise and Achievements
- 17. Presentation Topics Value OfEngaging Business Gamification Badgeville Solutions
- 18. Pioneered business gamificationmarket in 2010 Startup backed by leading venture investors Top talent team with expert game designers & data scientists 18 Badgeville offers a SaaS solution that delivers business gamfication for enterprise applications Badgeville is the Leader in Enterprise Gamification With Nearly 300 Successful Deployments
- 19. CUSTOMERS Badgeville has deployedbusiness gamification with many leading brands
- 20. PARTNERS Badgeville Works WithLeading Partners
- 21. Badgeville Drives RealResults 4x increase in customer advocates 4.5x increase in Forecast accuracy & hygiene 240% increase in purchase price for engaged customers 18% increase in time spent in class 50% increase in course completion 40% improvement in ticket response time
- 22. The Badgeville Process BadgevilleProducts & Services Define Business Goals & Create KPIs Design Gamification Solution Measure KPIs via Real-Time Analytics Define User Personas Refine and Evolve Over Time
- 23. Badgeville Uses GameMechanics to Drive Quantifiable Business Results 3 Pillars for Success Platform Enterprise- grade Scalable Secure Design templates & application connectors Products Analytics Real-time views of users, usage and actions
- 24. Badgeville Game DesignTemplate Examples Products Badgeville Products & Services Forum Expert Conversation Starter Content Creator Social Collaborator Sales Performance Service Performance Employee Certification Tracked Education Badgeville has developed many Game Design Templates based upon 300+ deployments More Templates +
- 25. Connectors for KeyApplications Decrease deployment time for leading platforms Enables System Admins to deploy and manage Eliminates the need for internal development resources Reduces deployment time to 30 days Products Badgeville Products & Services
- 26. Gain new insightsinto discrete user behaviors & actions Get immediate insights and clear action items Manage ongoing program analysis View program changes dynamically Unique View of Users, Usage & Behaviors Analytics Badgeville Products & Services
- 27. Analytics Built forEase of Use and Scale Built for ease of use, self management Modular visualizations Fed from flexible queries No need for internal data scientist Analytics Badgeville Products & Services
- 28. PlatformA Robust EnterprisePlatform for High Scale Eliminate risk with high scalability to millions of actions/day & billions of API calls/month Protect security with private cloud, Safe Harbor, SOC2 Type I and SAS-70 Type II compliance Maintain control with role-based Access Control — Enterprise admins, app admins, and read-only access Badgeville Products & Services ENTERPRISE GRADE
- 29. THANK YOU For moreinformation: marketing@badgeville.com
Editor's Notes
- #6 Engaged workers are the lifeblood of their organizations. Work units in the top 25% of Gallup’s Q12 Client Database have significantly higher productivity, profitability, and customer ratings, less turnover and absenteeism, and fewer safety incidents than those in the bottom 25%. Gallup estimates that active disengagement costs the U.S. $450 billion to $550 billion per year. Millennials are most likely of all generations to say they will leave their jobs in the next 12 months if the job market improves.
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