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Getting Started with
Gamification:
See the New and Exciting Bunchball Go
Tweet @Bunchball
#Gamification2018
Join the Conversation
Today’s Speakers
Lea Sorrentino
Sr. Digital Strategist
Bunchball
Sanford Ross
Product Director
Bunchball
What’s holding you back?
● Not knowing where to start
● Unsure of how to design a user experience
● Can’t determine what audiences to engage
● Uneasy about the technical requirements
● Concerned about measuring and communicate
success
Common hurdles
Common Success
Successful Gamification Programs
What successful programs have in common:
• Goals and KPIs
• Well defined audiences
• Clear Communication
• Strong User Experience
Goals and KPIs
Goals and KPIs
● Align your goals with your businesses long-term vision
● Define the short term and long term goals of your program
● Determine with your team's what success looks like for the launch of
the program
● Identify how you are (or not) measuring your goals today to
benchmark your program
● Leverage the unique user specific analytics that gamification
provides to measure success and find opportunities for growth
● REMEMBER Gamification is not set it and forget it, neither are your
goals!
Know Your
Audience
Know Your Audience
● Pick a definitive audience as your starting point
● Identify the roles and responsibilities of that audience -
○ What do they do?
○ When do they do it?
○ What are their challenges?
○ What are their opportunities?
○ What kind of technology are they engaging with, if any?
● Your audience is bigger than just the participants - Engage managers,
supervisors and execs
● Don’t design for everyone, you will please no one
Communication Is King
Communication is King
● Socialize the benefits and objectives of your program throughout the
organization leads to success
● Have transparency and focus in the user experience about
expectations drives adoption and consistency
● Leverage the game mechanics to distribute timely feedback leads to
engagement
● Update content within the program consistently and keep the design
elements fresh
● Communicate program success and opportunities outside of the
program - Let your teams know what is going on
Be User Centric
Be User Centric
● Mobile, Tablet, Desktop - Determine what devices your community
uses
● More is not always more - Make sure to leverage the game
mechanics that will motivate your users
● Pick a theme - The designs and language should look and feel like
your brand
● Make it easy - Don’t add more work for your user, that’s not fun
How do you get
Started?
Introducing
Bunchball Go
A new full-service performance UI
Designed from experience in
applying gamification techniques to
real-world challenges
Optimized for mobile devices and
responsive to all screen sizes
Designed to Engage and Motivate
Help your audience …
1. Focus in on one, or a small number of goals
at at time
2. Get a sense of progress at all times
3. Feel they are part of a journey
4. Fit into a team or community
5. Be recognized and rewarded regularly
A Thought-Out Experience
Landing Next Steps Community Learning Performance
Mission
Details
Promote External
Content
Tracking of:
○ Registrations and logins
○ Page views
○ Mission click-throughs
○ Content referrals
○ Quiz completions
Combined with activities from external
systems
Analytics Built In
Pluggable to Bunchball + External Content
● Bunchball Go provides a pre-built Front End for your audience
● Connecting to Bunchball’s platform seamlessly
● Promoting other web-accessible training, videos, and other content
Participants
Bunchball Platform
Missions Quiz
Bunchball Go
(Bunchball-hosted, styled as your brand)
Performance Hub
Views containing widgets,
images, and navigation
Login
External Content
Learning Video
Branding and style configuration
Program configuration
Individuals’ performance and history
Links to your training and other
content
Your Brand, Your
Program
User Profile,
Segment, and
Performance
Your
Program
Data
Proving your success
Minimize the risk and maximize the value
● Start a program quickly, with minimal design resources and technical
integration
● Prove out gamification with a targeted audience to drive expansion
● Start with a user experience that was designed with the insight of 100s of
gamification programs
● Reap the benefits of Nitro Studio’s Program Health to demonstrate the
effectiveness of your program
Q&A
How Bunchball can Help!
Starting a Gamification Program with
Bunchball
● Program Design Engagement
○ Six-week program
○ Learn the best way to deploy gamification
● Bunchball POC
○ Four-month program
○ See how gamification works in your business
● Enterprise Rollout
○ Annual program
○ Fully customizable based on your desired KPIs
and metrics
Getting Started with Gamification in 2018

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Getting Started with Gamification in 2018

  • 1. Getting Started with Gamification: See the New and Exciting Bunchball Go
  • 3. Today’s Speakers Lea Sorrentino Sr. Digital Strategist Bunchball Sanford Ross Product Director Bunchball
  • 5. ● Not knowing where to start ● Unsure of how to design a user experience ● Can’t determine what audiences to engage ● Uneasy about the technical requirements ● Concerned about measuring and communicate success Common hurdles
  • 7. Successful Gamification Programs What successful programs have in common: • Goals and KPIs • Well defined audiences • Clear Communication • Strong User Experience
  • 9. Goals and KPIs ● Align your goals with your businesses long-term vision ● Define the short term and long term goals of your program ● Determine with your team's what success looks like for the launch of the program ● Identify how you are (or not) measuring your goals today to benchmark your program ● Leverage the unique user specific analytics that gamification provides to measure success and find opportunities for growth ● REMEMBER Gamification is not set it and forget it, neither are your goals!
  • 11. Know Your Audience ● Pick a definitive audience as your starting point ● Identify the roles and responsibilities of that audience - ○ What do they do? ○ When do they do it? ○ What are their challenges? ○ What are their opportunities? ○ What kind of technology are they engaging with, if any? ● Your audience is bigger than just the participants - Engage managers, supervisors and execs ● Don’t design for everyone, you will please no one
  • 13. Communication is King ● Socialize the benefits and objectives of your program throughout the organization leads to success ● Have transparency and focus in the user experience about expectations drives adoption and consistency ● Leverage the game mechanics to distribute timely feedback leads to engagement ● Update content within the program consistently and keep the design elements fresh ● Communicate program success and opportunities outside of the program - Let your teams know what is going on
  • 15. Be User Centric ● Mobile, Tablet, Desktop - Determine what devices your community uses ● More is not always more - Make sure to leverage the game mechanics that will motivate your users ● Pick a theme - The designs and language should look and feel like your brand ● Make it easy - Don’t add more work for your user, that’s not fun
  • 16. How do you get Started?
  • 17. Introducing Bunchball Go A new full-service performance UI Designed from experience in applying gamification techniques to real-world challenges Optimized for mobile devices and responsive to all screen sizes
  • 18. Designed to Engage and Motivate Help your audience … 1. Focus in on one, or a small number of goals at at time 2. Get a sense of progress at all times 3. Feel they are part of a journey 4. Fit into a team or community 5. Be recognized and rewarded regularly
  • 19. A Thought-Out Experience Landing Next Steps Community Learning Performance Mission Details Promote External Content
  • 20. Tracking of: ○ Registrations and logins ○ Page views ○ Mission click-throughs ○ Content referrals ○ Quiz completions Combined with activities from external systems Analytics Built In
  • 21. Pluggable to Bunchball + External Content ● Bunchball Go provides a pre-built Front End for your audience ● Connecting to Bunchball’s platform seamlessly ● Promoting other web-accessible training, videos, and other content Participants Bunchball Platform Missions Quiz Bunchball Go (Bunchball-hosted, styled as your brand) Performance Hub Views containing widgets, images, and navigation Login External Content Learning Video
  • 22. Branding and style configuration Program configuration Individuals’ performance and history Links to your training and other content Your Brand, Your Program User Profile, Segment, and Performance Your Program Data
  • 24. Minimize the risk and maximize the value ● Start a program quickly, with minimal design resources and technical integration ● Prove out gamification with a targeted audience to drive expansion ● Start with a user experience that was designed with the insight of 100s of gamification programs ● Reap the benefits of Nitro Studio’s Program Health to demonstrate the effectiveness of your program
  • 25. Q&A
  • 27. Starting a Gamification Program with Bunchball ● Program Design Engagement ○ Six-week program ○ Learn the best way to deploy gamification ● Bunchball POC ○ Four-month program ○ See how gamification works in your business ● Enterprise Rollout ○ Annual program ○ Fully customizable based on your desired KPIs and metrics