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The Future of Media



                           jo@dearmedia.be

dinsdag 5 juli 2011                          1
•      a digital consulting company, working for
                      European clients
               •      founded in 2009 by Jo Caudron
               •      our mission is to help find a new balance
                      between the certainties of your traditional
                      business and the opportunities of innovations
                      in (digital) media
               •      our scope is everything in the digital space, with
                      focus on social, mobile, tablets, location,
                      connected TV, new radio, ...
               •      We work for large European clients

dinsdag 5 juli 2011                                                        2
... watch (trends)
                                                     ... develop digital strategies
                                                    ... conceptualize great ideas
                                                     ... define functional details
                                   ... implement Social Media teams & ownerships
                                    ... roll-out tools for monitoring & conversation
                      We   ...           ... introduce rules, policies & guidelines
                                                    ... train & coach your teams
                                        ... help you find implementation partners
                                               ... follow-up project development
                               ... start, monitor & manage the conversation for you
                                                                ... start again
dinsdag 5 juli 2011                                                                    3
•   Founding Partner of Dear Media (www.dearmedia.be)
                       •   Active in interactive since 1993 as (co-)founder of Dear Media, ONE
                           Agency, theOriginals, tvAgency, xCA, The Reference, ...)
                       •   Media thinker, innovator & strategist
                       •   Interested in all things digital, social & mobile, new media & connected
                           TV
                       •   Consultant, Entrepreneur, Speaker, Writer
                       •   Vice-President IAB Belgium
                       •   Contact
                           •   jo@dearmedia.be
             Jo            •   http://jocaudron.me (for the personal stuff)
             Caudron       •   http://www.linkedin.com/in/jocaudron (for the business stuff)
                           •   www.twitter.com/jcaudron (for my technology newsfeed)

dinsdag 5 juli 2011                                                                                   4
twitter.com/jcaudron


dinsdag 5 juli 2011                          5
To get this started...
               • Who is using?                  • Who is using?
                      - Twitter                   - an iPhone
                      - Facebook, Netlog, ...     - an Android
                      - LinkedIn, Plaxo           - a Blackberry
                      - Email                     - a Nokia, Samsung, Sony
                      - LBS                         Ericsson, ...
                      - Augmented Reality         - a tablet (iPad 1, iPad 2,
                                                    Android, ...)



dinsdag 5 juli 2011                                                             6
Don’t believe anything
                        you will hear in the
                      following presentation!

dinsdag 5 juli 2011                             7
The Perfect Storm
                      Media Are Changing




dinsdag 5 juli 2011                        8
Drivers of change

                                              Content choice


                      the power of many
                         Social Media                              advertising Clutter




            Convenience, Richness & Control                    poor Creativity




dinsdag 5 juli 2011                                                                      9
Drivers of change

                                    Content choice




dinsdag 5 juli 2011                                  10
YouTube TOP 20 most viewed
                      = 11.000.000.000 minutes
                      = 280.000.000 episodes of “Lost”

                      +200.000 new movies are added DAILY




                      Source: http://mediatedcultures.net/ksudigg/?p=163


                      And this is just YouTube ...


dinsdag 5 juli 2011                                                        11
Drivers of change



                                                                  advertising Clutter




                      On average we are exposed to over 3.000 brand impressions each day!


dinsdag 5 juli 2011                                                                         12
Drivers of change




                                    poor Creativity

                                          interruption marketing, 30”,
                                        expandables, splash screens, ...



dinsdag 5 juli 2011                                                        13
Drivers of change


                                                                          Viewers are taking

                                               Media are losing their     control, deciding

                                              traditional “push” power.   what they want to
                                                                          watch, when, and

                                                                          how.
                                                                                               Pull strategy
                                                                                               • On demand
                                                                                               • Timeshifting
                                                                                               • Ad skipping
                                                                                               • Online content

            Convenience, Richness & Control                                                    • Games
                                                                                               • User generated content
                                                                                               • …




dinsdag 5 juli 2011                                                                                                       14
Drivers of change
                      TIMESHIFTING


                      — Cfr. Tivo, Telenet Flexview, ...

                      — Allowing to skip ads
                      — And users skip ads more than you like

                      — User behavior is shifting towards more
                        control (what, how, when). They are
                        just waiting for DVR’s.
                      — And this can hurt TV business !



            Convenience, Richness & Control




dinsdag 5 juli 2011                                               15
Drivers of change
                      PLACE SHIFTING




            Convenience, Richness & Control




dinsdag 5 juli 2011                           16
Drivers of change

                         AUTHORITY SHIFTING



                      the power of many
                         Social Media




dinsdag 5 juli 2011                           17
Drivers of change
                                                       Fragmentation

                                                       Content choice


                         the power of many
                            Social Media                                    advertising Clutter




            Convenience, Richness & Control                             poor Creativity


                                                                                Irritation
                      Shift of control and ownership


dinsdag 5 juli 2011                                                                               18
Media 1.0

dinsdag 5 juli 2011               19
SOCIAL OBJECT
                                       The Flower is the (potential) social
                                                     object

                                  The mainstream media are the smell of
                                               the flower

                                  The bee is “spreading the word” and
                                           has the real power
                                               Level I: Sites, blogs, feeds, widgets
                                       Level II: Closed networks (Facebook, Netlog, ...)
                                       Level III: Through individuals (e-mail, Twitter, ...)




                           Media 2.0

dinsdag 5 juli 2011                                                                            20
7.000.000.000
dinsdag 5 juli 2011   21
June 2011: Facebook has +670.000.000 members
                      They are planning to reach 1 billion members by 2012
                      That’s +700K users EVERY DAY!
                      There are 4.5 million users in Belgium.


dinsdag 5 juli 2011                                                          22
Today

                      300.000.000 people on Twitter




                                  Jan 2009   Jan 2010




dinsdag 5 juli 2011                                             23
+100 million members in +200 countries



dinsdag 5 juli 2011                                            24
dinsdag 5 juli 2011   25
Main access to social media will be
                      via mobile devices.




dinsdag 5 juli 2011                                         26
300


                                                                   225
       In Q4 2010 7,3% of all PC’s sold globally, were iPads ...
       (source: IDC).                                              150

       By 2014 almost 500.000.000 tablets will be sold.
                                                                    75
       Apple will continue to dominate the market for the next
       coming years.                                                 0
                                                                         2010   2011   2012   2013   2014


dinsdag 5 juli 2011                                                                                         27
The Future of Computing is NOT on PC’s




                        Shift towards tablets, smartphones, ...?
dinsdag 5 juli 2011                                                28
Understanding the next logical step in the
             digital evolution
dinsdag 5 juli 2011                        29
Semantic Web
 Machine-to-machine
 Decentralized (machine-driven)
 Artificial Intelligence                    Web 3.0                                                                                        The Internet of Things
 RFID & tagging
 Sharing, Tagging, “favoriting”                                                                                                      Location Based Services

                                                                                                                             Content Curation
 Bottom-up
 Decentralized (user-driven)                                                                                    The Life Web (micro-blogging)
 Participative
 Sharing, Tagging, “favoriting”, curation, …    Web   2.0                                        Social Networks (Facebook, …)
 Dynamic & Rich Experiences
 Interaction with others
 Anything, Anytime, Anyplace (mobile, …): shift of                                      Youtube, Flickr, …
 time, place and authority
                                                                                Blogs

 Top-down                                                             Portals
 Centrally owned
 Consumption-oriented                       Web 1.0           Sites
 Static information                                                                               Life Event Structure

 Interactive Services
                                                            Monolithic                                    Modular                                 Atomic
                                                            Closed                                                                                Open

dinsdag 5 juli 2011                                                                                                                                            30
Semantic Web
 Machine-to-machine
 Decentralized (machine-driven)
 Artificial Intelligence                    Web 3.0                                                                                        The Internet of Things
 RFID & tagging
 Sharing, Tagging, “favoriting”                                                                                                      Location Based Services

                                                                                                                             Content Curation
 Bottom-up
 Decentralized (user-driven)                                                                                    The Life Web (micro-blogging)
 Participative
 Sharing, Tagging, “favoriting”, curation, …    Web   2.0                                        Social Networks (Facebook, …)
 Dynamic & Rich Experiences
 Interaction with others
 Anything, Anytime, Anyplace (mobile, …): shift of                                      Youtube, Flickr, …
 time, place and authority
                                                                                Blogs

 Top-down                                                             Portals
 Centrally owned
 Consumption-oriented                       Web 1.0           Sites
 Static information                                                                               Life Event Structure

 Interactive Services
                                                            Monolithic                                    Modular                                 Atomic
                                                            Closed                                                                                Open

dinsdag 5 juli 2011                                                                                                                                            31
Semantic Web
 Machine-to-machine
 Decentralized (machine-driven)
 Artificial Intelligence                    Web 3.0                                                                                     The Internet of Things
 RFID & tagging
 Sharing, Tagging, “favoriting”                                                                                                   Location Based Services
                                                                                                                                   +Tag
                                                                                                                           Content Curation
 Bottom-up                                                            Evolution of Navigation
 Decentralized (user-driven)                                                                                    The +Ask (micro-blogging)
                                                                                                                    Life Web
 Participative
 Sharing, Tagging, “favoriting”, curation, …    Web   2.0                                        Social Networks (Facebook, …)
 Dynamic & Rich Experiences
 Interaction with others
 Anything, Anytime, Anyplace (mobile, …): shift of                                       +Search
                                                                                        Youtube, Flickr, …
 time, place and authority
                                                                                Blogs

 Top-down                                                             Portals
                                                                Browse
 Centrally owned
 Consumption-oriented                       Web 1.0           Sites
 Static information                                                                               Life Event Structure

 Interactive Services
                                                            Monolithic                                    Modular                              Atomic
                                                            Closed                                                                             Open

dinsdag 5 juli 2011                                                                                                                                         32
So, Traditional Media are Dead?
               No, but...
dinsdag 5 juli 2011                  33
What might impact TV? Timeshifting!
                                             How big is time shifted
                                             viewing today?
                                             • 2,5% (VRT)
                                             • 20% (VTM telenovelas)-
                                               30%
                                             • 10% (RTL)
                                             It IS growing.

                                             How much loss of advertising
                                             can commercial TV digest?




dinsdag 5 juli 2011                                                         34
What might impact TV? Direct OTT Distribution!




dinsdag 5 juli 2011                                              35
dinsdag 5 juli 2011   36
The future of TV might not be on TV




dinsdag 5 juli 2011                                   37
What might impact TV? The People!
                      They don’t watch less TV.

           But they are changing the very
         nature of the DNA of (commercial)
                         TV.

             They might even pay for TV, but
                   maybe not to you.

        They might stay loyal to TV-brands,
                  (near) linear TV, ...
          but if they run away from your
        advertising, pay-TV, ... you still have
                       an issue.


dinsdag 5 juli 2011                                 38
What might impact TV? The People!




                      Don’t believe me?
                        Watch this...

dinsdag 5 juli 2011                                 39
What might impact TV? The People!
                                            Transcript
                                            - Shat are you doing?
                                            - I am watching...
                                            - Why do you rather watch on
                                            the iPad instead of on TV?
                                            - Because I can choose on this and
                                            because there is more
                                            - And can’t you choose on TV?
                                            - Yes, but it’s not on the iPad
                                            - And you prefer it on the iPad?
                      Don’t believe me?
                        Watch this...       - Yes...

dinsdag 5 juli 2011                                                              40
dinsdag 5 juli 2011   41
Will new technology help?




dinsdag 5 juli 2011                         42
The future of
             Magazines?




dinsdag 5 juli 2011          43
And, THEY don’t listen to radio...




dinsdag 5 juli 2011                       44
Your Business and the New
         Media Evolutions...
dinsdag 5 juli 2011              45
Social Media to
       make your
       company

       smarter
       better connected
       faster
       more human



dinsdag 5 juli 2011       46
Leverage
       the social graph
       of your company.

dinsdag 5 juli 2011       47
What will impact your business?


                                            Twitter.com/DearMedia
                                OK,         Facebook.com/DearMedia
                                but what    Youtube.com/DearMedia
                                about ...
                                            Slideshare.com/DearMedia
                                            Flickr.com/DearMedia




dinsdag 5 juli 2011                                                    48
What will impact your business?




dinsdag 5 juli 2011                               49
What will impact your business?




dinsdag 5 juli 2011                               50
What will impact your business?




dinsdag 5 juli 2011                               51
What will impact your business?




dinsdag 5 juli 2011                               52
What will impact your business?




dinsdag 5 juli 2011                               53
What will impact your business?




dinsdag 5 juli 2011                               54
Things to take away ...
dinsdag 5 juli 2011                             55
Want to be ready?




                                                        Change your view on
                                                        advertising
   Start using
   social networks                       Get a decent
                        Get on Twitter
                                         smartphone




                                         Get a tablet
dinsdag 5 juli 2011                                                           56
Want to be ready?




                                    Get a Plan



dinsdag 5 juli 2011                              57
Start
                       1                             AWARENESS
 Strategy & Concepts




                                                                     Mobile Strategy
                       2   DIGITAL STRATEGY
                                                                  Social Media Strategy




                                                     Inbound (listen) /Outbound (talk)
                       3   CONCEPTS                      Destinations / Streams
                                                                Fix / Mobile




                                 FUNCTIONAL                       SOCIAL MEDIA PLAN
                                                                                              The Plan
                               REQUIREMENTS                            - people & teams
                              (site, portal, apps,
 Details




                                                                    - tools (monitoring &
                       4         channels, ...)                          conversation)
                                                                   - policies & guidelines
                                                                    - training & coaching
                              RFP ASSISTANCE
 Next




                       5       DEVELOPMENT
                                   follow-up
                                                                 CONVERSATION MNGT
                                                               day2day, guidance, follow-up



dinsdag 5 juli 2011                                                                                      58
Things to take away
                      Everything is becoming digital, so is your business, whatever it is

                        Social is the next logical step in the path of digital evolution

                             The future of the internet and social will be mobile

                                   The future of mobile will be everything

                               You need a plan NOW to start dealing with this

                      Actually, you don’t need a plan, you need to plan (continuously)

                               Embrace the future now, but don’t overdo it ;-)



dinsdag 5 juli 2011                                                                         59
Beware of Macro-Myopia*
                       *the trend to overestimate the impact of change on the short term
                          and to underestimate the impact of change on the long term.

                                            Don’t say I didn’t warn you ;-)




dinsdag 5 juli 2011                                                                        60
FireStarter,
                bringing
                Social into
                your
                Company




dinsdag 5 juli 2011            61
The Future of Media



                           jo@dearmedia.be

dinsdag 5 juli 2011                          62

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DNS june 2011

  • 1. The Future of Media jo@dearmedia.be dinsdag 5 juli 2011 1
  • 2. a digital consulting company, working for European clients • founded in 2009 by Jo Caudron • our mission is to help find a new balance between the certainties of your traditional business and the opportunities of innovations in (digital) media • our scope is everything in the digital space, with focus on social, mobile, tablets, location, connected TV, new radio, ... • We work for large European clients dinsdag 5 juli 2011 2
  • 3. ... watch (trends) ... develop digital strategies ... conceptualize great ideas ... define functional details ... implement Social Media teams & ownerships ... roll-out tools for monitoring & conversation We ... ... introduce rules, policies & guidelines ... train & coach your teams ... help you find implementation partners ... follow-up project development ... start, monitor & manage the conversation for you ... start again dinsdag 5 juli 2011 3
  • 4. Founding Partner of Dear Media (www.dearmedia.be) • Active in interactive since 1993 as (co-)founder of Dear Media, ONE Agency, theOriginals, tvAgency, xCA, The Reference, ...) • Media thinker, innovator & strategist • Interested in all things digital, social & mobile, new media & connected TV • Consultant, Entrepreneur, Speaker, Writer • Vice-President IAB Belgium • Contact • jo@dearmedia.be Jo • http://jocaudron.me (for the personal stuff) Caudron • http://www.linkedin.com/in/jocaudron (for the business stuff) • www.twitter.com/jcaudron (for my technology newsfeed) dinsdag 5 juli 2011 4
  • 6. To get this started... • Who is using? • Who is using? - Twitter - an iPhone - Facebook, Netlog, ... - an Android - LinkedIn, Plaxo - a Blackberry - Email - a Nokia, Samsung, Sony - LBS Ericsson, ... - Augmented Reality - a tablet (iPad 1, iPad 2, Android, ...) dinsdag 5 juli 2011 6
  • 7. Don’t believe anything you will hear in the following presentation! dinsdag 5 juli 2011 7
  • 8. The Perfect Storm Media Are Changing dinsdag 5 juli 2011 8
  • 9. Drivers of change Content choice the power of many Social Media advertising Clutter Convenience, Richness & Control poor Creativity dinsdag 5 juli 2011 9
  • 10. Drivers of change Content choice dinsdag 5 juli 2011 10
  • 11. YouTube TOP 20 most viewed = 11.000.000.000 minutes = 280.000.000 episodes of “Lost” +200.000 new movies are added DAILY Source: http://mediatedcultures.net/ksudigg/?p=163 And this is just YouTube ... dinsdag 5 juli 2011 11
  • 12. Drivers of change advertising Clutter On average we are exposed to over 3.000 brand impressions each day! dinsdag 5 juli 2011 12
  • 13. Drivers of change poor Creativity interruption marketing, 30”, expandables, splash screens, ... dinsdag 5 juli 2011 13
  • 14. Drivers of change Viewers are taking Media are losing their control, deciding traditional “push” power. what they want to watch, when, and how. Pull strategy • On demand • Timeshifting • Ad skipping • Online content Convenience, Richness & Control • Games • User generated content • … dinsdag 5 juli 2011 14
  • 15. Drivers of change TIMESHIFTING — Cfr. Tivo, Telenet Flexview, ... — Allowing to skip ads — And users skip ads more than you like — User behavior is shifting towards more control (what, how, when). They are just waiting for DVR’s. — And this can hurt TV business ! Convenience, Richness & Control dinsdag 5 juli 2011 15
  • 16. Drivers of change PLACE SHIFTING Convenience, Richness & Control dinsdag 5 juli 2011 16
  • 17. Drivers of change AUTHORITY SHIFTING the power of many Social Media dinsdag 5 juli 2011 17
  • 18. Drivers of change Fragmentation Content choice the power of many Social Media advertising Clutter Convenience, Richness & Control poor Creativity Irritation Shift of control and ownership dinsdag 5 juli 2011 18
  • 19. Media 1.0 dinsdag 5 juli 2011 19
  • 20. SOCIAL OBJECT The Flower is the (potential) social object The mainstream media are the smell of the flower The bee is “spreading the word” and has the real power Level I: Sites, blogs, feeds, widgets Level II: Closed networks (Facebook, Netlog, ...) Level III: Through individuals (e-mail, Twitter, ...) Media 2.0 dinsdag 5 juli 2011 20
  • 22. June 2011: Facebook has +670.000.000 members They are planning to reach 1 billion members by 2012 That’s +700K users EVERY DAY! There are 4.5 million users in Belgium. dinsdag 5 juli 2011 22
  • 23. Today 300.000.000 people on Twitter Jan 2009 Jan 2010 dinsdag 5 juli 2011 23
  • 24. +100 million members in +200 countries dinsdag 5 juli 2011 24
  • 25. dinsdag 5 juli 2011 25
  • 26. Main access to social media will be via mobile devices. dinsdag 5 juli 2011 26
  • 27. 300 225 In Q4 2010 7,3% of all PC’s sold globally, were iPads ... (source: IDC). 150 By 2014 almost 500.000.000 tablets will be sold. 75 Apple will continue to dominate the market for the next coming years. 0 2010 2011 2012 2013 2014 dinsdag 5 juli 2011 27
  • 28. The Future of Computing is NOT on PC’s Shift towards tablets, smartphones, ...? dinsdag 5 juli 2011 28
  • 29. Understanding the next logical step in the digital evolution dinsdag 5 juli 2011 29
  • 30. Semantic Web Machine-to-machine Decentralized (machine-driven) Artificial Intelligence Web 3.0 The Internet of Things RFID & tagging Sharing, Tagging, “favoriting” Location Based Services Content Curation Bottom-up Decentralized (user-driven) The Life Web (micro-blogging) Participative Sharing, Tagging, “favoriting”, curation, … Web 2.0 Social Networks (Facebook, …) Dynamic & Rich Experiences Interaction with others Anything, Anytime, Anyplace (mobile, …): shift of Youtube, Flickr, … time, place and authority Blogs Top-down Portals Centrally owned Consumption-oriented Web 1.0 Sites Static information Life Event Structure Interactive Services Monolithic Modular Atomic Closed Open dinsdag 5 juli 2011 30
  • 31. Semantic Web Machine-to-machine Decentralized (machine-driven) Artificial Intelligence Web 3.0 The Internet of Things RFID & tagging Sharing, Tagging, “favoriting” Location Based Services Content Curation Bottom-up Decentralized (user-driven) The Life Web (micro-blogging) Participative Sharing, Tagging, “favoriting”, curation, … Web 2.0 Social Networks (Facebook, …) Dynamic & Rich Experiences Interaction with others Anything, Anytime, Anyplace (mobile, …): shift of Youtube, Flickr, … time, place and authority Blogs Top-down Portals Centrally owned Consumption-oriented Web 1.0 Sites Static information Life Event Structure Interactive Services Monolithic Modular Atomic Closed Open dinsdag 5 juli 2011 31
  • 32. Semantic Web Machine-to-machine Decentralized (machine-driven) Artificial Intelligence Web 3.0 The Internet of Things RFID & tagging Sharing, Tagging, “favoriting” Location Based Services +Tag Content Curation Bottom-up Evolution of Navigation Decentralized (user-driven) The +Ask (micro-blogging) Life Web Participative Sharing, Tagging, “favoriting”, curation, … Web 2.0 Social Networks (Facebook, …) Dynamic & Rich Experiences Interaction with others Anything, Anytime, Anyplace (mobile, …): shift of +Search Youtube, Flickr, … time, place and authority Blogs Top-down Portals Browse Centrally owned Consumption-oriented Web 1.0 Sites Static information Life Event Structure Interactive Services Monolithic Modular Atomic Closed Open dinsdag 5 juli 2011 32
  • 33. So, Traditional Media are Dead? No, but... dinsdag 5 juli 2011 33
  • 34. What might impact TV? Timeshifting! How big is time shifted viewing today? • 2,5% (VRT) • 20% (VTM telenovelas)- 30% • 10% (RTL) It IS growing. How much loss of advertising can commercial TV digest? dinsdag 5 juli 2011 34
  • 35. What might impact TV? Direct OTT Distribution! dinsdag 5 juli 2011 35
  • 36. dinsdag 5 juli 2011 36
  • 37. The future of TV might not be on TV dinsdag 5 juli 2011 37
  • 38. What might impact TV? The People! They don’t watch less TV. But they are changing the very nature of the DNA of (commercial) TV. They might even pay for TV, but maybe not to you. They might stay loyal to TV-brands, (near) linear TV, ... but if they run away from your advertising, pay-TV, ... you still have an issue. dinsdag 5 juli 2011 38
  • 39. What might impact TV? The People! Don’t believe me? Watch this... dinsdag 5 juli 2011 39
  • 40. What might impact TV? The People! Transcript - Shat are you doing? - I am watching... - Why do you rather watch on the iPad instead of on TV? - Because I can choose on this and because there is more - And can’t you choose on TV? - Yes, but it’s not on the iPad - And you prefer it on the iPad? Don’t believe me? Watch this... - Yes... dinsdag 5 juli 2011 40
  • 41. dinsdag 5 juli 2011 41
  • 42. Will new technology help? dinsdag 5 juli 2011 42
  • 43. The future of Magazines? dinsdag 5 juli 2011 43
  • 44. And, THEY don’t listen to radio... dinsdag 5 juli 2011 44
  • 45. Your Business and the New Media Evolutions... dinsdag 5 juli 2011 45
  • 46. Social Media to make your company smarter better connected faster more human dinsdag 5 juli 2011 46
  • 47. Leverage the social graph of your company. dinsdag 5 juli 2011 47
  • 48. What will impact your business? Twitter.com/DearMedia OK, Facebook.com/DearMedia but what Youtube.com/DearMedia about ... Slideshare.com/DearMedia Flickr.com/DearMedia dinsdag 5 juli 2011 48
  • 49. What will impact your business? dinsdag 5 juli 2011 49
  • 50. What will impact your business? dinsdag 5 juli 2011 50
  • 51. What will impact your business? dinsdag 5 juli 2011 51
  • 52. What will impact your business? dinsdag 5 juli 2011 52
  • 53. What will impact your business? dinsdag 5 juli 2011 53
  • 54. What will impact your business? dinsdag 5 juli 2011 54
  • 55. Things to take away ... dinsdag 5 juli 2011 55
  • 56. Want to be ready? Change your view on advertising Start using social networks Get a decent Get on Twitter smartphone Get a tablet dinsdag 5 juli 2011 56
  • 57. Want to be ready? Get a Plan dinsdag 5 juli 2011 57
  • 58. Start 1 AWARENESS Strategy & Concepts Mobile Strategy 2 DIGITAL STRATEGY Social Media Strategy Inbound (listen) /Outbound (talk) 3 CONCEPTS Destinations / Streams Fix / Mobile FUNCTIONAL SOCIAL MEDIA PLAN The Plan REQUIREMENTS - people & teams (site, portal, apps, Details - tools (monitoring & 4 channels, ...) conversation) - policies & guidelines - training & coaching RFP ASSISTANCE Next 5 DEVELOPMENT follow-up CONVERSATION MNGT day2day, guidance, follow-up dinsdag 5 juli 2011 58
  • 59. Things to take away Everything is becoming digital, so is your business, whatever it is Social is the next logical step in the path of digital evolution The future of the internet and social will be mobile The future of mobile will be everything You need a plan NOW to start dealing with this Actually, you don’t need a plan, you need to plan (continuously) Embrace the future now, but don’t overdo it ;-) dinsdag 5 juli 2011 59
  • 60. Beware of Macro-Myopia* *the trend to overestimate the impact of change on the short term and to underestimate the impact of change on the long term. Don’t say I didn’t warn you ;-) dinsdag 5 juli 2011 60
  • 61. FireStarter, bringing Social into your Company dinsdag 5 juli 2011 61
  • 62. The Future of Media jo@dearmedia.be dinsdag 5 juli 2011 62