Hard economic times demand that organizations become significantly more efficient in how they operate, and develop creative and innovative ways of looking at their programming, infrastructure and fundraising. In this workshop, Marc Baizman, Technology Manager for Root Cause will show you how to save costs on IT by moving your infrastructure to the cloud, specifically talking about Google Apps and Salesforce.com. The session will give you: • A basic understanding of cloud computing and what it means for your bottom line • An overview of Google Apps; Google's free communication, collaboration and publishing tools • How to sign up for Google Apps for your nonprofit • An overview of Salesforce.com, a web-based Constituent Relationship Management system • How to sign up for Salesforce.com for your nonprofit • Where to go for more information and help

1. Cloud Computing Workshop
Marc Baizman
© Marc Baizman 2009. Not to be used without permission.

2. Today’s Agenda
• Commandments
• Introductions
• What the heck is “cloud computing”?
• Why should I care about it?
• What is Google Apps?
• How do I get it for my nonprofit?
• What is Salesforce?
• How do I get it for my nonprofit?
• Where can I go for more help?
• Any other questions?

3. • Please interact!
• Questions are ok!
• Try not to use
jargon (or explain
if you do)
Commandments • Have fun AND
learn something
new!

4. • Name
• Title
• Organization
• Goals for
today
• Favorite food

5. What the heck is Cloud Computing?
• Jargon?
• Marketing tool?
• “Software as a Service” (SaaS)
• What do YOU think? PLEASE SHARE!

6. What the heck is Cloud Computing?
Cloud computing is a style of computing
in which scalable and often “virtualized”
resources are provided as a service
over the Internet … I know, lots of
jargon. Let’s break it down.

7. THEN NOW

8. Then vs. Now
1960’s 1980’s Today
Mainframe Client/server
• Buy servers • Rent what you need
• Buy and support client • No large infrastructure
devices • Pay as you go model
• Build private network • Public internet, private
• Install software, DBs encryption
• Buy or build apps

11. Relative Cost Comparison

13. Two Factor Authentication

15. Scalability

17. Sounds great…but are there
negatives?

18. Someone else is driving

20. Get stuck

21. Stability

22. Who is in the cloud?
Cloud computing is being used by thousands of qualified nonprofits.

23. Who are the vendors?
These vendors offer cloud computing solutions that provide
event management, database, email, mass email,
document sharing, mail merge, surveys, chat and more.

25. • Email
Pair Share :)
• Calendar
• File
sharing
• Happy?
• Why or
why not?
• Heard
anything
about
Google?

26. What is Google Apps?
Private-label versions of the following:
• Email • Documents
• Calendar • Sites
• Contacts • Video

27. Live Demo!

28. Sign up for Google Apps here:
http://www.google.com/nonprofits/

29. Wait about 2 weeks for Education
Upgrade
While you’re waiting…see what’s coming!
http://feeds2.feedburner.com/GoogleAppsUpdates

30. Got some questions? Ask other NPOs!
http://groups.google.com/group/
googlefornonprofits-discuss

31. Still got questions? Ask GApps admins!
http://www.google.com/support/
forum/p/Google+Apps?hl=en

32. Google Support – 24-48 hr response?
Can’t hurt, but don’t hold your breath

33. Don’t forget to check GApps Status!
http://www.google.com/appsstatus

34. Tips for a successful migration
• Sell your team on the benefits of Google!
• Use the Google Email Uploader to upload
mail
http://mail.google.com/mail/help/
email_uploader.html
• Enable off-line email – now available in Labs

35. A couple of handy Admin Settings
• Enable Labs for everyone (off-line access!)
• Enable Mobile Sync
• Enable Next-generation Control Panel
• Don’t forget to turn off the ads!

37. Pair Share :)
• Contacts
• Donations
• Happy?
• Why or
why not?
• Heard
anything
about SF?

38. What is Salesforce?
• Contact/Constituent Relationship Manager
• Track calls, emails, notes, docs
• “Sales” could be “Donations” or “Grants”
or “Volunteer Projects” or…

39. Sign up for Salesforce for your NPO
http://salesforcefoundation.org/
default-trial-signup
Two choices! You must choose wisely!

40. Live Demo!

41. “Standard” CRM vs. Nonprofit Starter Pack

42. Wait about 3 weeks for Trial Upgrade
While you’re waiting…learn about the platform!
http://www.salesforce.com/community/

43. You can actually use Help and
Training!
Built-in and on every screen
(names might be different)

44. Lots of Web Resources

45. Local Boston Nonprofit User Group
http://usergroups.salesforce.com

46. Activate Google and SF Integration

47. From Here to the Clouds!

48. Board
Development Program Staff Operations
Members
Salesforce
(Contact and Donor Management)
Google Apps
(Email/Calendar/Chat/File Sharing)

50. Need more help?
• www.nten.org
• www.techsoup.org
• www.idealware.org
• www.google.com/nonprofits
• www.salesforcefoundation.org
• beth.typepad.com
• Email me! mbaizman@rootcause.org

51. Consultant Directories
• Google Apps
– http://www.google.com/enterprise/marketplace
• Salesforce
– http://salesforcefoundation.org/partners/
consulting

52. Today’s Agenda
• Commandments
• Introductions
• What the heck is “cloud computing”?
• Why should I care about it?
• What is Google Apps?
• How do I get it for my nonprofit?
• What is Salesforce?
• How do I get it for my nonprofit?
• Where can I go for more help?
• Any other questions?

54. Any other questions???