Community IT Innovators Webinar Series
Johanny Torrico
Director of Ongoing Support
Community IT Innovators
August 29, 2013...
Webinar Tips
• Ask questions
Post questions via chat
• Interact
Respond to polls during webinar
• Focus
Avoid multitasking...
About Community IT
Community IT Innovators partners with nonprofits to help them solve their
strategic & day-to-day IT cha...
Presenter
Johanny Torrico
Director of Ongoing Support
jtorrico@communityit.com
Poll
How many staff are in your organization?
- 1-20
- 20-50
- 50-100
- More than 100
Evolution of Office
Office 365 Overview
What’s Included in Office 365?
• Exchange Online
• SharePoint Online
• Lync Online
• Office Web Apps
•...
Office 365 Overview
Types of Plans
• Home
• Business: Small, Midsize, Enterprise
• Government
• Education
Poll
What email solution do you use in your
organization?
- In-house Mail Server
- Hosted Exchange
- Office 365
- Google A...
How Does It Compare?
In-House Mail Server
- How long can your organization
function without email?
- Can your organization...
How Does It Compare?
In-House Mail Server
- Cost
- Reliability
- IT maintenance
- Disaster Recovery
How Does It Compare?
Hosted Exchange
- Pricing
- User’s mailbox space
- Mobile devices
- Security compliances and certific...
How Does It Compare?
Google Apps
- Productivity applications
- Document management
- Sharing and collaboration
Poll
Is your organization considering migrating to
Office 365 in the next six months?
- Yes
- No
- Maybe
Poll
Which component of Office 365 interests you the
most?
- Exchange Online
- SharePoint Online
- Lync Online
- All of th...
Office 365 Plans for Nonprofits
E1 Plan
Cost per license per month: $0.00
• Exchange Online
• SharePoint Online
• Lync Onl...
Office 365 Plans for Nonprofits
E3 Plan
Cost per license per month: $5.00
• E1
• Unlimited archiving mailbox (100GB)
• Off...
How to Apply?
• Qualified partner
• Required information
- Organization Name: 501(c)3
- Address:
- EIN:
- Plan: E1 or E3
-...
Office 365 Migration Costs
Labor costs
• Number of mailboxes to be migrated
• Complexity of current setup
- In house, host...
Questions?
Migration Process
• Planning
• Preparation
• Implementation
• User support
Case Study
Organization’s environment
- Windows server 2003
- Exchange 2007
- 280 mailboxes
- Office 2007 and 2010
- Windo...
Case Study
Organization’s overview
- 501(c)3
- Staff heavily use of Outlook and Office suite
- Domestic and International ...
Case Study
Challenges
• Server life cycle
• Exchange 2007 upgrade needed
• Licensing
Programs’ participants collaboration
...
Planning Process
Case Study
Case Study
Questions to Consider
1. Does the organization meet the requirements for
non-profit pricing?
2. Is bandwidth ad...
Cloud-based
• Your data lives in the cloud
• Password
• Admin Console
Federated
• Single Sign-on
– Same Passwords
• Admin Console and/or on-premises
Hybrid
• On-premises and cloud
• Single sign-on
• Admin Console and/or on-premises
Case Study
Migration Plan
- Cloud based option
- Migrate all accounts to Office 365
- Create SharePoint site for participa...
Preparing for the Migration
Case Study
Case Study
Getting Ready for Migration
1. Testing existing environment
- Outlook anywhere
- SSL certificate
2. Preparing e...
Case Study
Organization’s user specific requirements
• Mailboxes delegations, permissions
• Calendar sharing requirements
...
Implementation Process
Case Study
Case Study
Implementation
1. Cut-over migration
2. Testing
3. Outlook client configurations
Staff Support
Case Study
Case Study
User Support
1. Staff orientation pre migration
2. How-to guide
3. Onsite support post-migration
4. Training
Case Study
Migration Outcomes & Benefits
1. Program Participants
2. Mailboxes size and online archiving
3. Reliability and...
Resource Links
1. Office 365 Plans
http://office.microsoft.com/en-us/business/compare-office-365-for-business-plans-FX1029...
Questions?
Johanny Torrico
Director of Ongoing Support
jtorrico@communityit.com
Upcoming Webinar
September 26
Dive into Windows 8.1
Presenter
David Dawson
Next Steps
• Connect with us
• Provide feedback
Short survey after you exit the webinar. Be sure to
include any questions ...
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Community IT Innovators - Office 365 for Nonprofits

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From Outlook to Excel, Microsoft Office software has been essential at nonprofits for many years. With increasing competition from Google Apps, Microsoft now offers nonprofits an opportunity to apply for free licenses for using Office 365, a cloud version of Office. Should your organization make the leap to Office 365?

Johanny Torrico, Community IT’s Director of Ongoing Support, discussed the benefits of using Office 365 in your organization.

Here are some of the questions that were addressed during the webinar.

- How can my organization apply for the free nonprofit license for Office 365?
- What are the steps for a successful Office 365 migration?
- What goes into the pricing for the Office 365 migration project?
- What are the differences between the Office 365 E1 (free) and E3 ($5 per user) plans?
- What are some of the benefits of moving to Office 365 instead of hosting email in-house or through other email providers?
- What is the Service Level Agreement (SLA) for Office 365?

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Community IT Innovators - Office 365 for Nonprofits

  1. 1. Community IT Innovators Webinar Series Johanny Torrico Director of Ongoing Support Community IT Innovators August 29, 2013 for Nonprofits
  2. 2. Webinar Tips • Ask questions Post questions via chat • Interact Respond to polls during webinar • Focus Avoid multitasking. You may just miss the best part of the presentation • Webinar Powerpoint & Recording Powerpoint and recording links will be shared after the webinar
  3. 3. About Community IT Community IT Innovators partners with nonprofits to help them solve their strategic & day-to-day IT challenges. Strategic Proactive approach so you can make IT decisions that support your mission and grow with you Collaborative Team of over 40 staff who empower you to make informed IT choices Invested We are committed to supporting your mission, and take care of your IT network as if it were our own Nonprofit focus Worked with over 900 nonprofits since 1993
  4. 4. Presenter Johanny Torrico Director of Ongoing Support jtorrico@communityit.com
  5. 5. Poll How many staff are in your organization? - 1-20 - 20-50 - 50-100 - More than 100
  6. 6. Evolution of Office
  7. 7. Office 365 Overview What’s Included in Office 365? • Exchange Online • SharePoint Online • Lync Online • Office Web Apps • Office Suite Downloads
  8. 8. Office 365 Overview Types of Plans • Home • Business: Small, Midsize, Enterprise • Government • Education
  9. 9. Poll What email solution do you use in your organization? - In-house Mail Server - Hosted Exchange - Office 365 - Google Apps - Other
  10. 10. How Does It Compare? In-House Mail Server - How long can your organization function without email? - Can your organization afford to lose email?
  11. 11. How Does It Compare? In-House Mail Server - Cost - Reliability - IT maintenance - Disaster Recovery
  12. 12. How Does It Compare? Hosted Exchange - Pricing - User’s mailbox space - Mobile devices - Security compliances and certifications
  13. 13. How Does It Compare? Google Apps - Productivity applications - Document management - Sharing and collaboration
  14. 14. Poll Is your organization considering migrating to Office 365 in the next six months? - Yes - No - Maybe
  15. 15. Poll Which component of Office 365 interests you the most? - Exchange Online - SharePoint Online - Lync Online - All of them - Don’t Know
  16. 16. Office 365 Plans for Nonprofits E1 Plan Cost per license per month: $0.00 • Exchange Online • SharePoint Online • Lync Online • Office Web Apps
  17. 17. Office 365 Plans for Nonprofits E3 Plan Cost per license per month: $5.00 • E1 • Unlimited archiving mailbox (100GB) • Office suite downloads (5 instances per user)
  18. 18. How to Apply? • Qualified partner • Required information - Organization Name: 501(c)3 - Address: - EIN: - Plan: E1 or E3 - Seats: • How long does it take to be approved?
  19. 19. Office 365 Migration Costs Labor costs • Number of mailboxes to be migrated • Complexity of current setup - In house, hosted exchange, etc. - Public folders - Team sites • User support needs
  20. 20. Questions?
  21. 21. Migration Process • Planning • Preparation • Implementation • User support
  22. 22. Case Study Organization’s environment - Windows server 2003 - Exchange 2007 - 280 mailboxes - Office 2007 and 2010 - Windows 7
  23. 23. Case Study Organization’s overview - 501(c)3 - Staff heavily use of Outlook and Office suite - Domestic and International Programs • Participants in different continents
  24. 24. Case Study Challenges • Server life cycle • Exchange 2007 upgrade needed • Licensing Programs’ participants collaboration • Document sharing • Collaboration: blogs, pictures, program calendars • Participants access to email was unreliable
  25. 25. Planning Process Case Study
  26. 26. Case Study Questions to Consider 1. Does the organization meet the requirements for non-profit pricing? 2. Is bandwidth adequate? 3. Are you hosting email elsewhere? 4. Do you use applications that require add-ins? 5. What type of deployment makes the most sense? Cloud-based, Federated or Hybrid
  27. 27. Cloud-based • Your data lives in the cloud • Password • Admin Console
  28. 28. Federated • Single Sign-on – Same Passwords • Admin Console and/or on-premises
  29. 29. Hybrid • On-premises and cloud • Single sign-on • Admin Console and/or on-premises
  30. 30. Case Study Migration Plan - Cloud based option - Migrate all accounts to Office 365 - Create SharePoint site for participants - User support - Training
  31. 31. Preparing for the Migration Case Study
  32. 32. Case Study Getting Ready for Migration 1. Testing existing environment - Outlook anywhere - SSL certificate 2. Preparing existing environment - Prepare desktops and Office applications - Cleaning accounts - Cleaning mailboxes 3. Audit - Permissions on mailboxes - Requirements for SharePoint
  33. 33. Case Study Organization’s user specific requirements • Mailboxes delegations, permissions • Calendar sharing requirements • Mobile devices needs: Blackberries, iPhones, Androids
  34. 34. Implementation Process Case Study
  35. 35. Case Study Implementation 1. Cut-over migration 2. Testing 3. Outlook client configurations
  36. 36. Staff Support Case Study
  37. 37. Case Study User Support 1. Staff orientation pre migration 2. How-to guide 3. Onsite support post-migration 4. Training
  38. 38. Case Study Migration Outcomes & Benefits 1. Program Participants 2. Mailboxes size and online archiving 3. Reliability and accessibility across the globe
  39. 39. Resource Links 1. Office 365 Plans http://office.microsoft.com/en-us/business/compare-office-365-for-business-plans-FX102918419.asp 2. Internet Bandwidth Planning http://technet.microsoft.com/en-us/library/hh852542.aspx 3. Deployment Guide http://technet.microsoft.com/en-us/library/hh852466.aspx 4. Others http://www.zdnet.com/blog/microsoft/the-road-to-microsoft-office-365-the-past/8078 http://betanews.com/2013/03/15/why-office-365-beats-hosted-exchange-for-small-business-email/
  40. 40. Questions? Johanny Torrico Director of Ongoing Support jtorrico@communityit.com
  41. 41. Upcoming Webinar September 26 Dive into Windows 8.1 Presenter David Dawson
  42. 42. Next Steps • Connect with us • Provide feedback Short survey after you exit the webinar. Be sure to include any questions that were not answered. • Missed anything? Link to slides & recording will be emailed to you.

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