This document outlines the role and responsibilities of a Director of First Impressions at Parkway Academy North/South. It describes the Director as the initial point of contact for students, parents, callers, and visitors, making a strong first impression that can positively or negatively impact the organization. Key qualifications for the role include strong communication, time management, customer service, and multi-tasking skills. Responsibilities include providing courteous concierge services like welcoming visitors, scheduling meetings, and assisting with office equipment. Administrative duties encompass phone calls, emails, mail distribution, and supply orders. The Director must maintain a positive attitude, work collaboratively, and seek to minimize chaos. Overall, the Director serves as a "servant leader