SlideShare a Scribd company logo
Unified communications
and collaboration
Telephony
and voice:
a platform for richer
communication and
collaboration
Collaborative workspace:
reduce costs and increase agility
by integrating communication
channels, presence, and content
Messaging:
improve productivity and
responsiveness with rich
messaging capabilities
Visual
communications:
eliminate travelling,
improve interaction,
reduce process loss,
transform business
operations
Social
collaboration:
using social media
techniques and user
behaviours without
compromising
enterprise
requirements
City of Cape Town saves 40%
on annual telecom voice costs, improves
efficiency to serve ratepayers better
Meridian uses
videoconferencing to
reduce carbon emissions
Electrocomponents increases
productivity during global expansion
with videoconferencing
Accelerating clients’ ambitions
A portfolio for all your
unified communications and
collaboration (UCC) needs
Transform your business.
Enable people to communicate the way they want to.
Over 150 Genesys certifications.Over 500 Avaya certifications.
We received over 35 partner and industry awards between 2011 and 2014
for our unified communications and collaboration capability, and client commitment.
We choose our partners wisely
79 Polycom certified individuals hold
138 technical accreditations.
Independent experts say...
‘Excellent’ rating for Software and Solutions
viability in Gartner’s Critical Capabilities for
Telecom Expense Management Report, 2013
Gartner Critical Capabilities for Telecom Expense Management,
Tom Eagle, 4 November 2013
A Leader in Verdantix’s Green
Quadrant for Sustainability
Technology Services (Global), 2013
A Leader in Gartner’s 2013 Magic Quadrant for
Communications Outsourcing  Professional
Services for three consecutive years
Gartner Magic Quadrant for Communications Outsourcing
and Professional Services, Eric Goodness and Christine Tenneson,
21 October 2013
Cisco Gold Partner in every region in
which we operate. Over 500 Cisco unified
communications certifications worldwide
(more than any other organisation).
Microsoft Gold-certified partner
in over 21 countries. 5,100 Microsoft
certifications. Gold Certified in
10 Microsoft competencies.
www.dimensiondata.com
Why Dimension Data
Wholly-owned
subsidiary of the
NTT Group,
the world’s largest
telecommunications
provider by revenue
All delivered
on-premise;
in a private, hybrid, or
public cloud; or as a fully
outsourced service
World’s largest
provider of visual
communications
solutions
Solid 30-year
track record
in delivering ICT solutions
and services
Cisco’s largest
collaboration partner globally
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of
Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Enable People to Communicate the Way They Want To

  • 1. Unified communications and collaboration Telephony and voice: a platform for richer communication and collaboration Collaborative workspace: reduce costs and increase agility by integrating communication channels, presence, and content Messaging: improve productivity and responsiveness with rich messaging capabilities Visual communications: eliminate travelling, improve interaction, reduce process loss, transform business operations Social collaboration: using social media techniques and user behaviours without compromising enterprise requirements City of Cape Town saves 40% on annual telecom voice costs, improves efficiency to serve ratepayers better Meridian uses videoconferencing to reduce carbon emissions Electrocomponents increases productivity during global expansion with videoconferencing Accelerating clients’ ambitions A portfolio for all your unified communications and collaboration (UCC) needs Transform your business. Enable people to communicate the way they want to.
  • 2. Over 150 Genesys certifications.Over 500 Avaya certifications. We received over 35 partner and industry awards between 2011 and 2014 for our unified communications and collaboration capability, and client commitment. We choose our partners wisely 79 Polycom certified individuals hold 138 technical accreditations. Independent experts say... ‘Excellent’ rating for Software and Solutions viability in Gartner’s Critical Capabilities for Telecom Expense Management Report, 2013 Gartner Critical Capabilities for Telecom Expense Management, Tom Eagle, 4 November 2013 A Leader in Verdantix’s Green Quadrant for Sustainability Technology Services (Global), 2013 A Leader in Gartner’s 2013 Magic Quadrant for Communications Outsourcing Professional Services for three consecutive years Gartner Magic Quadrant for Communications Outsourcing and Professional Services, Eric Goodness and Christine Tenneson, 21 October 2013 Cisco Gold Partner in every region in which we operate. Over 500 Cisco unified communications certifications worldwide (more than any other organisation). Microsoft Gold-certified partner in over 21 countries. 5,100 Microsoft certifications. Gold Certified in 10 Microsoft competencies. www.dimensiondata.com Why Dimension Data Wholly-owned subsidiary of the NTT Group, the world’s largest telecommunications provider by revenue All delivered on-premise; in a private, hybrid, or public cloud; or as a fully outsourced service World’s largest provider of visual communications solutions Solid 30-year track record in delivering ICT solutions and services Cisco’s largest collaboration partner globally Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.