Dimension Data is a $6 billion global technology services provider with over 30 years of experience. It has over 23,000 employees operating across 58 countries, serving over 6,000 clients in all major industries. Dimension Data provides systems integration, managed services, cloud services, and other IT solutions to help clients accelerate their digital transformation and optimize technology costs. It is a wholly owned subsidiary of NTT, one of the largest telecommunications companies in the world.

1. accelerate your ambition
Dimension Data corporate overview

3. We’re a
USD 6 billion business
with a remarkable
30 year track record

4. Started
1983
‘Stop the
bleeding’
2003
‘Profitable
growth’
2005
People
and culture
2009
Brand
refresh
2011
Launched
cloud
services
2012
Managed
ICT Cloud
services
2010
Global
expansion
via acquisition
1990s
Services
‘world best’
Technology
leadership
2008
Aquired
NextiraOne
2014

5. Dimension Data today
2013 global
revenues of
USD 5.8
billion
73% of Global Fortune 100 and
59%of Global Fortune 500
are Dimension Data clients
Client-centric,
services-focused
business
Extensive experience in
emerging
markets
Over 23,000
employees
with operations in
58 countries
across 5 regions
Over
6,000
clients across all
industry sectors

6. Wholly-owned subsidiary of the NTT Group

7. $128
billion
total revenue
Network
coverage in
160
countries and
regions
Direct
presence in
69
countries
and regions
80%
of Fortune
Global 100
choose NTT
Group
World #1
Telco in
revenue
227,000
employees

8. Our business breakdown by revenue FY13
Other 4%
Cloud 1%
Systems Integration 77%
Express Data 12%
Internet Solutions 6%

9. Product
Service
60
40
57
43
59
41
40
60
4951
ASIA PACIFIC
Revenue 3%
operating profit (11%)
operating margin 6%
employees: 3,913
offices: 50 in 13 countries
certifications: 2,570
AUSTRALIA
revenue (1%)
operating profit (39%)
operating margin 3%
employees: 1,461
offices: 18 in 5 states/territories
certifications: 2,012
MIDDLE EAST & AFRICA
Revenue 13%
operating profit (32%)
operating margin 4%
employees: 3,325
offices: 44 in 14 countries
(additional 8 countries with Plessey presence)
certifications: 2,993
AMERICAS
Revenue 8%
operating profit 79%
operating margin 2%
employees: 1,258
offices: 23 in 5 countries
certifications: 907
EUROPE
Revenue 6%
operating profit 16%
operating margin 5%
employees: 2,175
offices: 32 in 10 countries
certifications: 2,570
Systems Integration | FY13 regional review

11. our purpose

12. Deliver exceptional value to
our clients through our great people
Deliver
We achieve client value
through excellent,
consistent delivery
Our clients
Our clients are at the
center of everything
we do
Our people
We go the extra mile,
we deliver
Exceptional value
Technology solutions to
enable, operate and
transform our clients’
businesses

14. Our services focus is on

15. accelerate your ambition 15
Click to edit Master title style
we
operate
we
transform
we
enable
Delivering client value

16. accelerate your ambition 16
Click to edit Master title style
Delivering client value
we
operate
we
transform
we
enable

17. accelerate your ambition 17
Click to edit Master title style
Delivering client value
we
operate
we
transform
we
enable
Technology Infrastructure
Technology
solutions that
deliver value

18. accelerate your ambition 18
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Delivering client value
we
operate
we
transform
we
enable
People expertise
Leading technology
Local and global
Geographic footprint
Quality execution
Cost-competitive
Quality operations
Optimize technology
Transition operations
Tower-based IT
outsourcing
Innovative commercials
Finance
Innovative technology
solutions
ITaaS
Lower cost
Increase revenue
Customer experience
Improve performance
Reduce risk

19. accelerate your ambition 19
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Delivering client value
Managed services
& IT outsourcing
ITaaS
System
integration

20. Our technology focus is on

23. Network as the Platform
End-user
Computing
Next-generation
data center
Communications

24. Security
Network as the Platform
Communications Next-generation
data center
End-user
computing

26. Click to edit Master title style
clients
choose us
Why

27. Click to edit Master title style
clients
choose us
Why
Systems
integration
heritage
Expertise
Depth &
breadth of
products and
services
Lifecycle of
service
approach
‘We deliver’

28. Click to edit Master title style
we deliver
value

29. Our differentiators
technology
solutions
aligned to
business
challenges
services that
support
clients across all
stages of their IT
journey
deep technical
expertise in our
areas of focus
local in-country
support
services
local language
capabilities
customized and
tailored
solutions that
meet client needs
management
of multi-vendor,
multi-geography,
multi-cultural
environments
on-time and
on-budget
delivery

30. Our credentials
over 70%
of Dimension Data
staff speak more
than one language
Over 5,800
networking
certifications
across multiple
technologies
4,000 people
delivering
outsourced contact
center solutions
around the world
Over 100 outsourcing
clients around the world
direct offering
in over 58
countries We have over 7,100 ITIL
Foundation certified
individuals
Over 2,200 data center
certifications from
multiple vendors

32. Click to edit Master title style
DimensionData
Manufacturing
Media &
communications
Pharmaceutical
Natural resources
Financial services
Public sector
Sport & hospitality
Travel & transport
Healthcare
Retail
Professional services
Technology
Energy & utilities
Education
Real estate & construction
Verticalmarketfocus

33. Supporting Electrocomponents’
global expansion goals
“One of the things that attracted us to
Dimension Data was their global footprint.
Because we’re a global organization, we
need a vendor who can supply in that way.”
A bank-in-a-box
for ING Direct
“The bank-in-a-box is a major strategic enabler
for our business. We’ve reduced the amount of
time it takes to provision a full version of the
bank from 3 months down to 10 minutes”
Kathmandu takes great outdoor
adventure products to market faster
“Dimension Data’s cloud has provided freedom
from constraint in our infrastructure.”
Building the world’s most
sophisticated port for DP World
“Dimension Data delivered an integrated,
end-to-end data center and IT infrastructure
solution for the entire terminal systems
architecture at London Gateway ‘super port’.”
accelerating clients’ ambitions

35. One of only 5
EMC Platinum
partners covering SI,
SP and reseller
Cisco Gold Partner
in every region
where we operate
Global Microsoft Partner
of the Year awards –
more than any other
partner globally
More Cisco CCIEs
than anyone else in the
world, including Cisco
Global EMC partner in
40 countries
Over 800VMware
certifications globally
Microsoft certifications and
Microsoft Certified Professionals
Partnerships, certifications and awards
934
5,100
VMware
Global
Partner in
40
countries
14

36. One of 6
global Avaya Platinum Partners
Partnerships, certifications and awards
McAfee’s only
Global Solution
Provider partner
Blue
Coat
only global
BTSP partner
700 Citrix
certifications
Check Point
Partner in
27
countries
Over 150
Genesys certifications
79Polycom
certified
individuals
hold 138
technical
accreditations
Global
Strategic Systems
Integration Partner
to Citrix Systems 2012, 2013

37. Preferred Partners
Dimension Data Preferred partners across an
additional 114 countries
Our preferred partners

39. Independent experts
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those
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fitness for a particular purpose.
A leader in Gartner’s Magic
Quadrant for Communications
Outsourcing and Professional
Services,
Eric Goodness and Christine
Tenneson, 21 October 2013
for 3 years running
www.gartner.com/technology/reprints.do?
id=1-1M5RW5V&ct=131024&st=sg
Leader in Verdantix Green
Quadrant for
Sustainable Technology
Services (Global), 2013
A challenger in Gartner’s Magic
Quadrant for Managed Hosting,
North America, Douglas Toombs,
Lydia Leong, Bob Gill, Tiny
Haynes, Gregor Petri,
9 April 2013
www.gartner.com/technology/reprints.do?i
d=1-1EZO97N&ct=130410&st=sg
Dimension Data’s cloud
outperforms leading vendors
In third-party evaluation by the
Tolly Group, 2013