Atos is a global digital services leader that has been the trusted IT partner for the Olympic Games since 1992. It provides the critical IT infrastructure and systems to support the massive scale and complexity of the Olympics, which is equivalent to operating a business of 200,000 employees addressing 4 billion customers worldwide non-stop for 3 weeks every 2 years in a new location. Atos leverages its expertise in areas like cloud, data analytics, and cybersecurity to ensure the excellence, efficiency, and security of operations for the Games.
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La transformation numérique des Jeux Olympiques, en route pour Rio2016
1. Fabrice Doreau
Head of Strategy
Atos - Olympics and Major Events
Digital Transformation
for the Olympic Games
2. Who are we?
€11,2bn
2015 revenue
100.000
headcount
72
countries
Global Digital
Services Leader
that accelerates progress by
uniting people, business and
technology
Your business technologists.
Powering progress
2 Trusted Partner for your Digital Journey
3. Re-design
consumer
experience and
end client engagement
Develop existing
business models
to take advantage
of new, agile
Digital
networks
Ensure your
infrastructures,
personnel, and
customers are secure
and compliant
Assure the
excellence,
efficiency,
and resilience
of businesses
and
operations
OPERATIONAL
EXCELLENCE
TRUST &
COMPLIANCE
BUSINESS
REINVENTION
CUSTOMER
EXPERIENCE
Manufacturing, Retail &
Transport (MRT)
Financial Services (FS)
Telecom, Media & Utilities
(TMU)
Public & Healthcare (PH)
Digital Transformation
Leveraging Atos Global Market Knowledge and Portfolio
3 Trusted Partner for your Digital Journey
4. Atos and the Games embracing Digital Transformation
Turning the event into a global and fully connected experience
Contract for the provision of IT Services
for the IOC extended until 2024
Long-term
relationship
based on trust and
proven performance since
Barcelona
1992
4 Trusted Partner for your Digital Journey
5. But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers,
operating 24/7, in a new territory, every 2 years
4BN
Worldwide viewers
37
Competition venues with
complete IT infrastructure
300,000 +
accreditations
RIO 2016
30,000
media
14,700 +
athletes
0
IT security impact
Customer Experience Trust & Compliance
5 Trusted Partner for your Digital Journey
6. But what is behind?
Equivalent to a business of 200,000 employees, addressing 4 billion customers,
operating 24/7, in a new territory, every 2 years
Operational Excellence Business Reinvention
RIO 2016
6 Trusted Partner for your Digital Journey
70,000
volunteers - with online portal
200,000
testing hours
+++
digital, social games
80
different systems and
applications
250
servers
Cloud
services
7. …..Well…this will say it all….!
Sorry!
Can you do it again?
We were re-booting!
7 Trusted Partner for your Digital Journey
8. Our recipe?
Bringing together people,
processes and technology
Program
Management
Critical Games
Applications
Systems
Integration
Application &
Systems Mgmt
Operations
Management
IT Security Cloud Services
8 Trusted Partner for your Digital Journey
9. The Olympic Challenges
Cloud
Operational readiness
Innovation
New environment
every 2 years
Smarter
communications
On time
Cyber
security
& risk
Large
scale &
complex
On budget
Resourcing
High visibility
Digitisation
Sustainability Business
Reinvention
Customer
experience
Trust&
Compliance
Operational
Excellence
Powering
progress
9 Trusted Partner for your Digital Journey
10. Over 4 years of preparation: For 3 weeks peak time
Onsite staff*
3,500
500
200
50
15
2012
• Master plan
• Responsibilities matrix
• Business requirements
• Systems infrastructure
• Test lab
• Build Systems
• Build Testing Facilities
• Integration tests
• Acceptance tests
• Systems tests
• Test events
• Multi Sport tests
• Venue deployment
• Disaster recover
• Technical rehearsals
GAMES TIME
Olympic Games
• 5-21 Aug 2016
Paralympic Games
• 7-18 Sept 2016
OPERATE
TEST
PLAN
DESIGN
BUILD
2013 2014 2015 2016
*IT resources (including volunteers, committee and partners)
10 Trusted Partner for your Digital Journey
11. Technology Partners
And 30+ providers
Media News
Reuters
Associated Press
USA Today
Press Association
Other Providers
Bios/ Historical Results
Weather
Partnership Management: Value creation ecosystem
IOCOCOG
Media/
News
Govt.
Tech
Partners
OBS
(Olympic
Broadcasting
Services)
Security
Sector
Other
Providers
11 Trusted Partner for your Digital Journey
12. Ensuring key systems are in place: Before…
Supporting Rio2016
recruit up to
70,000
volunteers
Volunteer
portal
Sport entries &
qualifications
Collects and
processes data for
each of the
14,700
athletes eligible to
compete in the
Games
Accreditation
Identifies accredited
participants,
manages registration,
assigns access
privileges and
provides access
control information
for 300,000
people
Workforce
management
At work long before
the Games start,
support the HR
departments with all
functions needed for
managing
interviewing and
training staff and
volunteers
Games Management System
12 Trusted Partner for your Digital Journey
13. Ensuring key systems are in place: During
Information Diffusion System
On Venue
Results
Venue
Commentator
Information
System (CIS)
Timing &
Scoring
TV
Audience
Central
Remote
Central
Systems
Internet Websites
World News Press
Agencies
Broadcasts & IFs
Printed
Reports
Info +
Remote CIS
MyInfo +
Distributed
Printing
Commentator Information
System
Scoreboard/
Video board
13 Trusted Partner for your Digital Journey
14. Olympic Video player powered by SMART technology
for compelling content consumption
Sports Media Application in Real Time player
Multiscreen solution
Live & VOD streaming synchronized in real
time with results, stats and multi-audio
commentaries
Sport information on the time bar for instant
access to key moments from different angles
Powerful search and navigation
Automatic personalized recommendations
Social Media integration
CMS included for editorial content and player
behavior
14 Trusted Partner for your Digital Journey
15. But we go beyond. We see step changes
in how disruptive technologies – Big Data,
Cloud and Cyber Security - address emerging
challenges and make a major impact.
Like
in any
business…
15 Trusted Partner for your Digital Journey
16. Real-time Data analytics for safe-keeping the Games
0impact on
the Games
16 Trusted Partner for your Digital Journey
18. Cloud has made it into the Olympics squad
Ensuring agile, flexible and scalable operations
Delivery Partner
18 Trusted Partner for your Digital Journey
20. Operations
Distributed Technical Operations Center
Central Service Desk
1st Level Support
Main TOC
2nd Level
Support
Venues
2nd Level Support
TTOC
3rd Level Support
Venues
2nd Level Support
Venues
2nd Level Support
Venues
2nd Level Support
20 Trusted Partner for your Digital Journey
21. Effective global delivery model supported by Atos Ecosystem
USA
EMC
TBD
2024 OCOG
Project
Team
Japan
Tokyo 2020
Project
Team
South
Korea
Pyeongchang
2018
Project
Team
Switzerland
IOC
Timing and
Scoring
Partner
Benelux
Cloud
Services
China
Beijing 2022
Project
Team
Spain
Competence
Centre
Product Development
Service Delivery
Integration Lab
21 Trusted Partner for your Digital Journey
22. Your business technologists. Powering progress
As soon as the closing ceremony is over, we
decommission.. and start all over again
23. Your business technologists. Powering progress
The Paralympic Games
Numbers at a Glance
Larger than the Winter Games
In Rio:
4,350 Athetes from 176 countries
528 Medals Events
23 Sports
21 different venues
11 days of competition