Ottspott Connect – The UI-fication of CPaaS, Luis Borges Quina, TADSummit 2018Alan Quayle
Ottspott Connect – The UI-fication of CPaaS
Luis Borges Quina, CEO ottspott
Ottspott Connect is a Chrome widget (extension) which allows existing phone systems (cloud or open source) to connect, automate tasks, and update multiple data sources (CRM and ERP).
For users we keep the simplicity of not having to make complex integrations and provide an easy to use UI.
We’ll discuss the new trend of building out of CPaaS targeted services which save huge time and money and can be immediately used. The “UI-fication of cPaaS”. Which basically is a mix of Telecom features brought through an UI to end users.
With Ottspott Connect we can also use CPaaS add-ons for call recording, call transcription, who could then be analyzed in voice analytics/AI tools.
Read how the logistics industry can transform & overcome the supply chain management challenges, build sustainable supply chains, & improve CX in the new normal.
2015 Global Contact Centre Benchmarking Report key findingsDImension Data
Key findings from the 2015 Global Contact Centre Benchmarking Report. Based on data collected from 901 organisations from 72 countries, this report presents a comprehensive global overview of the state of multichannel interactions, and customer management in contact centres.
For further information, and to get your copy of the Report, visit: www.dimensiondata.com/ccbenchmarking
Wazo keynote, What can you do with Wazo? Sylvain Boily, TADSummit 2018Alan Quayle
What can you do with Wazo?
Sylvain Boily, Founder and CTO, Wazo
Typical customer problem: build a business oriented voice application to support my customers and partners, and following specific workflows. BUT the existing legacy solutions are too rigid, too complex, too expensive, too locked, too…
Wazo solution: programmable interface; cloud native; native applications; management platform (Nestbox); and connectors / plugins.
Real life example: programmable business specific call/support center with more than 15M calls / year, interface everything with their business applications. Plus we will show how we provided an infrastructure as code for the customer so that the infrastructure can scale and evolve easily.
Ottspott Connect – The UI-fication of CPaaS, Luis Borges Quina, TADSummit 2018Alan Quayle
Ottspott Connect – The UI-fication of CPaaS
Luis Borges Quina, CEO ottspott
Ottspott Connect is a Chrome widget (extension) which allows existing phone systems (cloud or open source) to connect, automate tasks, and update multiple data sources (CRM and ERP).
For users we keep the simplicity of not having to make complex integrations and provide an easy to use UI.
We’ll discuss the new trend of building out of CPaaS targeted services which save huge time and money and can be immediately used. The “UI-fication of cPaaS”. Which basically is a mix of Telecom features brought through an UI to end users.
With Ottspott Connect we can also use CPaaS add-ons for call recording, call transcription, who could then be analyzed in voice analytics/AI tools.
Read how the logistics industry can transform & overcome the supply chain management challenges, build sustainable supply chains, & improve CX in the new normal.
2015 Global Contact Centre Benchmarking Report key findingsDImension Data
Key findings from the 2015 Global Contact Centre Benchmarking Report. Based on data collected from 901 organisations from 72 countries, this report presents a comprehensive global overview of the state of multichannel interactions, and customer management in contact centres.
For further information, and to get your copy of the Report, visit: www.dimensiondata.com/ccbenchmarking
Wazo keynote, What can you do with Wazo? Sylvain Boily, TADSummit 2018Alan Quayle
What can you do with Wazo?
Sylvain Boily, Founder and CTO, Wazo
Typical customer problem: build a business oriented voice application to support my customers and partners, and following specific workflows. BUT the existing legacy solutions are too rigid, too complex, too expensive, too locked, too…
Wazo solution: programmable interface; cloud native; native applications; management platform (Nestbox); and connectors / plugins.
Real life example: programmable business specific call/support center with more than 15M calls / year, interface everything with their business applications. Plus we will show how we provided an infrastructure as code for the customer so that the infrastructure can scale and evolve easily.
Capgemini PLM podcast - 2018 Digital Innovation SeriesBrion Carroll (II)
Join Capgemini in this innovative PLM podcast series. This podcast will bring together thought leaders in the area of digital product transformation to discuss the pressing topics of what the product landscape will look like for 2018.
Communities harnessing technology to transform physical systems and services, improve the lives of residents and businesses and make government more efficient. Learn about the growth drivers, transformation roadmap, designing and financing smart cities that make life better for all.
Value Creation and Customer Experience Management in Mobile VAS for an Enhanc...Ali Saghaeian
Some of the topics covered in this slide deck:
Mapping the Customer Experience and creating Value
Customer experience as an ecosystem play
Top business and process challenges for customer experience programs
Deepen engagement over the lifecycle of the customer
Importance of Self Service in better customer experience
Objectives for Customer Experience Management (CEM)
Comparing Traditional Customer Service vs. Next Gen Proactive Support
This thought-piece discusses how established companies can manage the duality dilemma triggered by the coexistence of new digital offerings and legacy products, and provides expert insights into how a common set of core capabilities can accelerate the digital transformation journey ahead.
Flytxt a unique success story in big data analyticsFlytxt
An exclusive interview with Dr.Vinod Vasudevan, Group CEO, Flytxt at European Communication magazine. He talks about Flytxt’s solutions, proven technology, impact-driven customer engagement and expansion plans.
By following a blueprint, communication service providers can move beyond commodity services and deliver truly differentiated and profitable smart-life offerings.
Digital Transformation for Utilities: Creating a Differentiated Customer Expe...Cognizant
Utilities stand to reap large gains in customer-service efficiencies and user experience satisfaction by adopting a mobile-centric approach with apps that cover a wealth of transactional and engagement features.
Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ R...Ali Saghaeian
The slides cover a broad range of topics, including:
Revenue-Generating VAS services
Operators’ Positioning for New Segments
Stimulating Mobile VAS usage via Sponsored Data
Partnerships with VAS providers
Optimizing Strategies for VAS Bundling
How to Stimulate Awareness and Usage of VAS
Applying Lessons Learnt from the US Market
On-demand webinar Building a Forever Transaction with Every CustomerAshok Kartham
Building a Forever Transaction with Every Customer—Using Subscriptions for Deeper Engagement, Loyalty and Lifetime Customer Value
With the explosion of subscription-based businesses, business customers and consumers alike are becoming increasingly sophisticated. Expectations are high, and competition is fierce to win the engagement and loyalty.
Download our on-demand webinar recording (https://bit.ly/2xmOhXa) hosted by Mize where Robbie Kellman Baxter, a leading subscription and membership business model expert, will share how your business can take advantage of this trend, building “Forever Transactions” with every subscriber.
Webinar Topic: Building a Forever Transaction with Every Customer
Presenters: Robbie Kellman Baxter, Founder of Peninsula Strategies, LLC and author
Michael R. Blumberg, CMO, Mize
Eric Marlan, Senior Product Manager, Mize.
During this Webinar presented by leading Industry experts, you will learn about:
Characteristics of a successful subscription model business
Applications for durable goods, heavy equipment, and manufacturing business
Practical guidance on how to start, scale, and sustain a subscription business
Ways to transform a transaction business into a membership business, and even navigate a successful and profitable exit.
Download our on-demand webinar recording (https://bit.ly/2xmOhXa)
Navigating the Uncertain World Facing Service Providers - Juniper's PerspectiveJuniper Networks
Service providers are facing more and more pressure as customers demand immediacy. Learn how adopting a carrier-grade, open network platform closes the innovation gap to create value for your network. http://juni.pr/1JQZYOl
Are you ready to be an Insurer of Things? How the Internet of Things is chang...Accenture Insurance
The traditional business model for insurance, though still a tremendous source of revenue, is becoming less sustainable in the long term due largely to the rapid innovation that the Internet of Things is driving throughout the economy. Yet, in the midst of this disruption there is opportunity. Insurers will need to dramatically reshape their business model, combining insurance with technology, ecosystem services and partners.
Channel Focus (Baptie) Webinar. seemingly every day - driven by technology, economic challenges and customer behavior.
Combine this with an unprecedented demographic shift coming in the next few years, and the job role of the Channel Professional will radically shift - both inside the organization and out.
Jay McBain will explore what this demographic shift means, as well as predict what Channel Management will look like when there are more vendors in the world than partner
Capgemini PLM podcast - 2018 Digital Innovation SeriesBrion Carroll (II)
Join Capgemini in this innovative PLM podcast series. This podcast will bring together thought leaders in the area of digital product transformation to discuss the pressing topics of what the product landscape will look like for 2018.
Communities harnessing technology to transform physical systems and services, improve the lives of residents and businesses and make government more efficient. Learn about the growth drivers, transformation roadmap, designing and financing smart cities that make life better for all.
Value Creation and Customer Experience Management in Mobile VAS for an Enhanc...Ali Saghaeian
Some of the topics covered in this slide deck:
Mapping the Customer Experience and creating Value
Customer experience as an ecosystem play
Top business and process challenges for customer experience programs
Deepen engagement over the lifecycle of the customer
Importance of Self Service in better customer experience
Objectives for Customer Experience Management (CEM)
Comparing Traditional Customer Service vs. Next Gen Proactive Support
This thought-piece discusses how established companies can manage the duality dilemma triggered by the coexistence of new digital offerings and legacy products, and provides expert insights into how a common set of core capabilities can accelerate the digital transformation journey ahead.
Flytxt a unique success story in big data analyticsFlytxt
An exclusive interview with Dr.Vinod Vasudevan, Group CEO, Flytxt at European Communication magazine. He talks about Flytxt’s solutions, proven technology, impact-driven customer engagement and expansion plans.
By following a blueprint, communication service providers can move beyond commodity services and deliver truly differentiated and profitable smart-life offerings.
Digital Transformation for Utilities: Creating a Differentiated Customer Expe...Cognizant
Utilities stand to reap large gains in customer-service efficiencies and user experience satisfaction by adopting a mobile-centric approach with apps that cover a wealth of transactional and engagement features.
Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ R...Ali Saghaeian
The slides cover a broad range of topics, including:
Revenue-Generating VAS services
Operators’ Positioning for New Segments
Stimulating Mobile VAS usage via Sponsored Data
Partnerships with VAS providers
Optimizing Strategies for VAS Bundling
How to Stimulate Awareness and Usage of VAS
Applying Lessons Learnt from the US Market
On-demand webinar Building a Forever Transaction with Every CustomerAshok Kartham
Building a Forever Transaction with Every Customer—Using Subscriptions for Deeper Engagement, Loyalty and Lifetime Customer Value
With the explosion of subscription-based businesses, business customers and consumers alike are becoming increasingly sophisticated. Expectations are high, and competition is fierce to win the engagement and loyalty.
Download our on-demand webinar recording (https://bit.ly/2xmOhXa) hosted by Mize where Robbie Kellman Baxter, a leading subscription and membership business model expert, will share how your business can take advantage of this trend, building “Forever Transactions” with every subscriber.
Webinar Topic: Building a Forever Transaction with Every Customer
Presenters: Robbie Kellman Baxter, Founder of Peninsula Strategies, LLC and author
Michael R. Blumberg, CMO, Mize
Eric Marlan, Senior Product Manager, Mize.
During this Webinar presented by leading Industry experts, you will learn about:
Characteristics of a successful subscription model business
Applications for durable goods, heavy equipment, and manufacturing business
Practical guidance on how to start, scale, and sustain a subscription business
Ways to transform a transaction business into a membership business, and even navigate a successful and profitable exit.
Download our on-demand webinar recording (https://bit.ly/2xmOhXa)
Navigating the Uncertain World Facing Service Providers - Juniper's PerspectiveJuniper Networks
Service providers are facing more and more pressure as customers demand immediacy. Learn how adopting a carrier-grade, open network platform closes the innovation gap to create value for your network. http://juni.pr/1JQZYOl
Are you ready to be an Insurer of Things? How the Internet of Things is chang...Accenture Insurance
The traditional business model for insurance, though still a tremendous source of revenue, is becoming less sustainable in the long term due largely to the rapid innovation that the Internet of Things is driving throughout the economy. Yet, in the midst of this disruption there is opportunity. Insurers will need to dramatically reshape their business model, combining insurance with technology, ecosystem services and partners.
Channel Focus (Baptie) Webinar. seemingly every day - driven by technology, economic challenges and customer behavior.
Combine this with an unprecedented demographic shift coming in the next few years, and the job role of the Channel Professional will radically shift - both inside the organization and out.
Jay McBain will explore what this demographic shift means, as well as predict what Channel Management will look like when there are more vendors in the world than partner
By Prof Mike Bradshaw, Warwick University
Presented at 'UK Energy System in Transition: Technology, Infrastructure and Investment'; an event organised by the UK Energy Research Centre, ClimateXChange and the Edinburgh Centre for Carbon Innovation, on Tuesday 1 April 2014, 14.00-17.00, in Edinburgh, United Kingdom.
By Prof Jim Watson, UKERC
Presented at 'Staying on Target: Securing the UK's Energy Future in Challenging Times'; an event organised by the UK Energy Research Centre, on Wednesday 30 April 2014, 14.00-19.00, in London, United Kingdom.
The RCS initiative aims at bringing IP communication services to a state-of-the-art level of maturity where their
usage would be straightforward and their reach would
be ubiquitous.
With cloud, the economics change, the culture changes, the people, skills, compensation for the sales people changes. What vendors are going to help their partners make the transition to the cloud?
Through The TPM OCS Channel Development Model, we can help you with all phases on your Channel Strategy.
MSP Industry Brief - From Break / Fix to Recurring Revenue Madeline Titcomb
This industry brief highlights the industry and technology trends impacting MSPs now and in the future. It highlights ways for MSPs to take advantage of the cloud to create new revenue streams, address customer needs, and grow recurring
revenue for greater profitability and less volatility.
This document brings together a set
of latest data points and publicly
available information relevant for
Platforms & Applications Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
This document brings together a set of latest data points and publicly available information relevant for Business Services Industry. We are very excited to share this content and believe that readers will benefit immensely from this periodic publication immensely.
Reincarnating traditional infrastructure outsourcingNIIT Technologies
Ever since Traditional Outsourcing has gone almost extinct, enterprises are focusing on investing more in next-generation service providers that can provide them flexibility and agility to match the ever changing dynamics of business. This paper highlights how and why traditional infrastructure outsourcing market is shrinking dramatically. It also explains how the new age vendors can adapt to new technology to provide benefits to Gen 2.0 clients.
Read our latest issue "Horizons 2013" featuring GBM's latest news, achievements, events and partnerships. Our special bonus "In the Media"sections allows you to view at a glance what our executives had to say on the hottest IT trends.
Redefine the Delivery of Financial Services Journeys That Clients LOVE! [inQu...Antony Adelaar
This is the slideware used in a live inQuba & Microsoft webinar hosted on the 23rd of September 2020.
Recording here: https://youtu.be/J89zWhnpCb4
Do you want to learn how to use digital platforms in the FSI industry to stay relevant to your customers in the Digital Economy?
Join inQuba MD, Trent Rossini, and Microsoft FSI Sales Lead, Servaas Venter, in an upcoming webinar, where you’ll learn:
• When and why customers are likely to lapse
• How to nudge customers to achieve their signup goals
• The actions you can take to retain high risk customers
• How to obtain continuous customer feedback during their journey
• How to augment your legacy systems with modern digital platforms
• How to kick off conversion and retention programmes for your customers
Learn how to redefine the delivery of Financial Services client journeys that customers LOVE!
Similar to Comverse Wins Industry Award for Policy Extended with Analytics (20)
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Comverse Wins Industry Award for Policy Extended with Analytics
1. Press Release
Contact:
Thomas Sabol
Comverse, Inc.
thomas.sabol@comverse.com
+1-781-224-8200
Comverse Wins Industry Award for Policy
Extended with Analytics
2013 International Business Awards Honors Comverse in
Best New Product or Service of the Year Category
WAKEFIELD, Mass., November 12, 2013 – Comverse (Nasdaq: CNSI), a global leader
in telecom business enablement, announced today that Comverse Data Management
and Monetization (DMM) Policy Manager (PCRF) Extended with Analytics has
received the Bronze Stevie® medal in the Best New Product or Service of the Year
category in the 10th Annual International Business AwardsSM.
The Comverse DMM marketing-oriented policy creation tool – Policy Studio – has been
extended with analytics. The first product to tightly link Policy (PCRF) and powerful
analytics capabilities, this revolutionary prize-winning solution empowers marketers to
utilize advanced subscriber and network intelligence to improve and fine-tune data plans
and promotions, providing new levels of personalization. With trends and behaviors
analyzed at all stages in the network, service providers can significantly improve the
effectiveness and success of new broadband plans and minimize the margin of error of
marketing offers introduced to market.
“The 2013 International Business Awards are noteworthy for featuring the best collection
of entries we have ever received,” said Michael Gallagher, president and founder of the
Stevie Awards. “The judges have been unanimous in their comments about the quality
of achievements, and the expertise with which they were portrayed, in the nominations
we received this year. We extend our most heartfelt congratulations to this year’s Stevie
Award winners.”
2. Page 2
“Comverse Data Management and Monetization (DMM) Policy Studio Extended
with Analytics gives service providers new dimensions of knowledge and power to
create compelling user experiences and generate new revenues,” said Gabriel
Matsliach, SVP, Chief Product Officer at Comverse. “Helping service providers make the
most of the vast mobile data potential is a key Comverse mission, and this esteemed
industry award independently validates our ongoing success in doing so.
“Winning this Best New Product or Service of the Year award extends the tradition of
innovation and achievement that has been a hallmark of Comverse’s industry leadership
throughout our broad portfolio of solutions and services for three decades.”
Find out more about Comverse DMM Policy Studio and meet with us at an upcoming
industry event near you.
To learn more about the evolution of policy creation tools and their role in creating
differentiation, get the complimentary Heavy Reading White Paper Policy Creation
Reinvented: The Key to Service Differentiation.
About the Stevie Awards
Stevie Awards are conferred in four programs: The International Business Awards, The
American Business Awards, the Stevie Awards for Women in Business, and the Stevie
Awards for Sales & Customer Service. Honoring organizations of all types and sizes and
the people behind them, the Stevies recognize outstanding performances in the
workplace worldwide. www.StevieAwards.com
About Comverse
Comverse is a leading global provider of telecom business solutions that enable
communication service provider success in the hyper-connected world through service
innovation and smart monetization. The company’s proven and innovative product
portfolio includes BSS, Policy Management (PCRF) and Enforcement and Digital &
Value Added Services – all backed by Managed and Professional Services. Comverse’s
extensive customer base spans more than 125 countries with solutions successfully
delivered to over 450 communication service providers serving more than two billion
subscribers. Comverse’s solutions are available in a variety of delivery models, including
3. Page 3
on-site, cloud, hosted/SaaS and managed services. For more information, visit
www.comverse.com.
Statements included or incorporated by reference in this press release may contain
“forward-looking statements.” There can be no assurance that any forward-looking
statements will be achieved, and actual results could differ materially from forecasts and
estimates. Important factors that could affect the company include the risks described in
the section entitled “Forward-Looking Statements” Item 1A, “Risk Factors” and
elsewhere in the company’s Annual Report on Form 10-K filed with the SEC on May 16,
2013 or in subsequently filed periodic, current or other reports. The company undertakes
no commitment to update or revise forward-looking statements except as required by
law.