Digital Age
Changes and challenges in
     communication


          Zigurds Zaķis
            INSTINCT

    http://zz.typepad.com/Eng
tirgus placis?




http://www.flickr.com/photos/georgeaugustine/2116513291/
Mass Media Age:
           main characteristics

•   Mass communication
    (Broad-cast)

•   One-Direction communication

•   Limited number of choices

•   Limited opportunities
    of self-expressing

•   A lack of co-operation
    opportunities
1995




Source: http://www.flickr.com/photos/giginger/75541830/
Interactivity
  Two-way
  Dynamic
Participation
1/100+
via @plnnrz
              One idea adapted to many channels? Not viable anymore
tirgus placis?
?
Just Talking? Not enough!
?
Just listening? Not enough!
+
                              Participating =
Listening + Talking + Listening + Sharing + Listening + Helping + Listening
2+1
Social platforms:
Real-Time simulation
     of market
INTERNET:
IMPLICATIONS
 IN OUR LIVES
Source: http://www.flickr.com/photos/jenpix/2290647480/sizes/o/
Source: http://www.flickr.com/photos/aderowbotham/81475981/




Multitasking
Constant Partial Attention
        Economy
Abundance
of information
    Critical Skills:


       (To Find)
      To Choose
     To Evaluate
        To Use
      To Develop
       To Learn
+   +   =
Find anything
       Share anything



Ignore anything,
That is not interesting or valuable
              for me
Push is dead!




Customer



                   Message   We
2.
          1.
                               Exponentially growing
Abundance of information
                                number of channels




                                       3.                                4.
                           From one-to-many to groups   Changing models of message distribution
Welcome to the age of PULL!
What pulls?
Banners?
 rarely ....
What pulls?
1.
  Create content
   that customer
seeks out and share
Great
Storytelling
Create Experience
              Video
           Multimedia
    Aesthetics + Functionality



Transmedia Experiences
Social Currency

      Something worth talk about
 Something worth to share with friends
    Something worth to participate


    Great content is social currency
2.
Create value
Make his life better, easier, richer
Creating value =

Making their lives,
  better, easier,
more interesting
Be Deep and Meaningful

   “The days of making funny things
 that may or may not have and effect
  on the clients business are ending”


                                 Jeff Benjamin

                   Interactive Creative director

                       Crispin Porter + Bogusky


       via: http://paulisakson.typepad.com/planning/2008/03/the-future-of-m.html
Talk - Action   = Shit
“It is not
what you say that matters,
     it what you do”
Few Cases
HBO Voyer                        Best Buy Twelpforce




Guinness Rugby RFID          Orange Bull (2007)            Nike Grid (2010)
     (2009/10)
Summary
"The magic of social media
is not what happens in social media,
                but
what happens outside of it,
      because of it"
              Paul Isakson
“It is not
what you say that matters,
     it what you do”
http://zz.typepad.com/Engl

    http://Twitter.com/zz_zigurds

Digital Age: Changes and Challenges in Communication