This presentation summarizes communication challenges in business. It discusses poor listening skills, language differences, cultural disparity, time constraints, distractions, complex organizational structures, and information overload as common challenges. It then provides recommendations for overcoming these challenges, such as listening carefully, eliminating differences, adopting an audience-centered approach, avoiding emotion, reducing hierarchy, using technology properly, offering training, and setting time limits. The presentation concludes by emphasizing the importance of strong communication skills for success in today's global workplace.

1. Welcome
to
Our Presentation

2. Prepared for
MD Abdul Muhith Chowdhury
Lecturer
Department of Business Administration
Leading University, Sylhet.

3. Presented by
Members of Brainstorming Group

4. Communication Challenges

5. Introduction
• Communication.
• Challenges.
• Communication Challenges.

6. Communication Challenges/Obstacles
•
•
•
•
Poor Listening Skills.
Language Differences.
Perceptual Differences.
Cultural Disparity.

7. Communication Challenges/Obstacles
Contd.
•
•
•
•
Time Constraints.
Distraction/Noise.
Complexity in Organizational Structure.
Meetings.

8. Communication Challenges/Obstacles
Contd.
• Business Operations with Technology.
• Budget.
• Emotions.

10. Communication Challenges/Obstacles
Contd.
• Information Overload.
• Untrained Work Force.
• Secrecy and Deception.

11. Overcoming Communication
Challenges
• Listening carefully and patiently.
• Eliminate differences and show respect
• Adopt an audience-centered approach

12. Overcoming Communication Challenges
Contd.
• Avoid emotion.
• Study other cultures and language.
• Reduce hierarchal complexity and offer
democracy.

13. Overcoming Communication
Challenges Contd.
• Proper utilizing communication technology.
• Lessen the environmental hurdles.
• Use multiple channels and medium.

14. Overcoming Communication
Challenges Contd.
• Set an appropriate time limit.
•Offer sufficient practical training
and technical know-how.

15. Challenges in Communication Process
• Use of jargon, or unfamiliar terms.
• Emotional barriers.
• Lack of attention, interest, distractions.
• Differences in perception and viewpoint.

16. Challenges in Communication Process
Contd.
•
•
•
•
•
Physical disabilities.
Physical barriers.
Language differences.
Expectations and prejudices.
Cultural divergences.

17. Challenges in Verbal Communication
• Face-to-conversation, distance.
• Revising spoken words.
• Difficulty to express very complex &
sophisticated information.
• no permanent record or proofs.

18. Challenges in Verbal Communication
Contd.
• Audience is large and geographically dispersed
• Distorting speeches.
• Exceed the allotted time.

19. Challenges in Nonverbal
Communication
• Different facial expressions in different
cultures.
• Missing eye contact.
• Unfamiliar gestures and cues.
• Excess physical attractiveness.

20. Challenges in Nonverbal
Communication Contd.
• Misuse time.
• Space.
• Touching behavior.

22. Challenges in Internal Communication
•
•
•
•
Email/Instant Messaging.
Phone Calls.
Video Conferences.
In-Person.

23. Overcoming Challenges in the
workplace
• Speak to them.
• Let them speak and you listen.

24. Overcoming Challenges in the
workplace Contd.
• Have a mediator.
• Do not make it too personal.

25. Overcoming Challenges in the
workplace Contd.
• Be open-minded.
• Be specific in your words.

26. Overcoming Challenges in the
workplace Contd.
• Do not generalize.
• Do not be involved in other’s problems.

27. Overcoming Challenges in the
workplace Contd.
• Have proper place and time for confrontation.
• Communicate regularly.

28. Challenges in External
Communication
•
•
•
•
Letters and Memos.
Websites.
Reports & News Releases.
E-mail.

29. Overcoming External Challenges
•
•
•
•
Letters and Memos.
Websites.
Reports & News Releases.
E-mail.

30. Challenges in Cross Cultural
Communication
• High Context vs. Low Context.
• Language Differences.
• Social Differences.

32. Challenges in Cross Cultural
Communication Contd.
• Time and Space Issues.
• Religious Beliefs.
• Nonverbal Signals.

33. An Example of Gestures

35. Overcoming Cross Cultural Challenges
•
•
•
•
Choose specific & accurate words.
Avoid slang ,local accents and pronunciations.
Study other cultures and languages.
Listening carefully and patiently.

36. Overcoming Cross Cultural Challenges
Contd.
• Being aware of the values, beliefs, practices, social
differences.
• Learning other culture’s common greetings and
phrases.
• Show respect to differences in other cultures.
• Be alert to use nonverbal cues & expressions.
• Pay attention when people talking native
languages.

37. Communication Challenges in
Globalization Era
• Technology.
• Information.
• Cultural Disparity.

38. Success for YOU…
… for overcoming these challenges in
the new global and diverse workplace
requires
excellent communication skills!

39. Conclusion

41. Thank You