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                               #futureofmedia



Watch live at
w w w. z u o r a . c o m / f u t u r e o f m e d i a / l i v e . h t m l
2009: Death Of Journalism Widely Predicted
Advertising Revenue at 1950s Levels




Newspapers lost $10 in print advertising for every $1
gained in online advertising
The Myth Of Free Was Killing The Industry




“By having a paywall you are cutting your journalism off from the
world.” – Alan Rusbridger, Guardian Editor-In-Chief (Jan 2010)
The Race To The Bottom



           31%
         Of Americans stopped
          using a news outlet
              because of
          dissatisfaction
             Source: PEW Research Center

           over content
             State Of The News Media 2013
Some Companies
Rebelled Against Free




The New York Times paywall is working better than anyone had guessed


                Confidential and Proprietary Information. Do not distribute beyond intended audience.
A New Dawn

                 …subscription sales
                 are rising faster                       33% of our revenues
                 than ad dollars are   Digital           coming from
                 falling…. NYT         subscribers now   subscriptions
Pearson Sees                           outnumber         … Dallas Morning
Digital Income                         print…. FT        News
Beating Print
Publishing
Digital Magazine Revenues Predicted To Triple




            Source: PEW Research Center State Of The News Media 2013
Digital Paywalls Are On The Rise
            Tribune Co.      27.8                               % Papers With Paywalls

 Swift Communications     17.2

         McClatchy Co.    16.7

       Times-Shamrock                              75

Dow Jones Local Media                                    100

   Berkshire Hathaway                      57.9

MediaNews-Digital First             44.1

        Lee Enterprises                    57.7

     GateHouse Media             31.6

          Gannet & Co.                            72.2

                 46.7% of newspapers now behind a paywall
                                   News & Tech Stats Aug 2012
Western Europe: Online Paid Content Revenue
          Expected To Rise By 65%


                  +65%                  10,2

           6,2


€Billion
           2012                           2017
                  Source: Forrester Research
Wall Street Is A Believer Too




Shares of Gannett, New York Times, and E.W.
              Scripps are up
Bottom Line: Paywalls Can Work
                               Print Circulation Before     Print Circulation After Paywall
                                        Paywall

New York Times              Weekday declined by 7.8% Weekday declined by 5.6%
                            Sunday declined by 5.3% Sunday declined by 0.1%
Wall Street Journal         Paywall for 15 years          Very gradual decline

Boston Globe                Declined by 5.3%              Sunday increased by 0.8%

Dallas Morning News         Declined by 16.1%             Weekday declined by 5.5%
                                                          Sunday declined by 1%
Arkansas Democrat Gazette -                               Weekday increased
                                                          Sunday remained steady

 Source Michael Nevradakis “May The Best Paywall Win” University of Texas Austin


     Paywalls show signs of positively impacting print circulation
We Proudly Support Media Industry’s Transformation




     So Where Do We Go From Here?
Is this the
New normal?
Or is the Shift to Digital
      an Opportunity for Reinvention?
The First Paywalls:
The Difference Between Success And Failure?
We Proudly Support Media Industry’s Transformation




    It’s Never Been About the Paywall
We Proudly Support Media Industry’s Transformation




          It’s About the Customer
Digital Users Consume MORE NEWS Not Less

       31%
     Spend more time
        with news



       43%
      Adding to news
       they consume



       31%
        Turn to new
      sources for news
The Path Forward Starts With Building
A Deeper Relationship with the Customer
Multi-Device Experiences




Welt Group: Major newspaper brand in Germany
 represented on all relevant digital platforms of
            iOS, Android and Kindle
Increased geographical reach




         NYT Announces Online Portuguese
  Edition, Bringing Times Journalism To Readers in
Innovative Content Monetization




     Pearson Plug-N-Play offers content via
       APIs to third party app developers
         Confidential and Proprietary Information. Do not distribute beyond intended audience.
Cross Content Bundling




News International: Bundling print, web and tablet
 subscriptions to The Times and the Sunday Times
          Confidential and Proprietary Information. Do not distribute beyond intended audience.
Predictable Revenue Model




New York Times quarterly revenue rises on
           subscriber growth
Increased
                                           Cross title
    Geographical
                                           Bundling
    Reach
                     1             2




Predictable
Revenue       5
                                       3
Model                                          Richer Multi-
                                               Device
                            4                  Experiences
                   Extended Product
                   Line Via
                   Innovative
                   Content Packaging
Increased                                                                                       Cross Title
  Geographical                                                                                    Bundling
  Reach
                            1




Predictable
Revenue                                                                                     3
Model                                                                                               Richer Multi
                                                                                                    Device
                                                                                                    Experiences
                                                      4
                                                 Extended
                                                 Product Line
                                                 via Innovative
                                                 Content
                                                 Packaging
          Confidential and Proprietary Information. Do not distribute beyond intended audience.
Confidential and Proprietary Information. Do not distribute beyond intended audience.
It’s Time for Paywall 2.0
Paywall 1.0                                Paywall 2.0


A simple toll-gate                 Business Model Transformation


Rigid Monetization Strategies      Flexible Monetization Strategies


Paywall-Centric                    Relationship-Centric


Splintered Subscriber View         Unified Subscriber View


Single Platform Monetization       Cross Platform Content Bundling
The Technologies Are Here




For Media
The Success Stories are Here
We Proudly Support Media Industry’s Transformation

       It’s Time to Start the Journey


             “There Are Three Estates in
        Parliament, But The Fourth Estate Is
             More Important Than All “
                Edmund Burke, British Politician, 1729-1797
            As quoted in “Heroes and Hero Worship In History”
Neil Robinson         Tom Hall
Digital Director      VP Education Technology Partnerships
IPC Media             Pearson




Katie Vanneck-Smith   Andrew Lam-Po-Tang
CMO                   Chief Information & Technology Officer
News International    Fairfax Media




Peter A. Kreisky      Christina Scott
Founder               CIO
Kreisky Media         Financial Times
The Opportunity Exists. The Tools Exist.
               The Media Industry Will Be Reborn




“Newspapers cannot be defined by the second word—paper.
    They’ve got to be defined by the first word—news.”
                    Arthur Sulzberg, Jr.
                                                          3

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Future of Media

  • 1. Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 2. to #futureofmedia Watch live at w w w. z u o r a . c o m / f u t u r e o f m e d i a / l i v e . h t m l
  • 3.
  • 4. 2009: Death Of Journalism Widely Predicted
  • 5. Advertising Revenue at 1950s Levels Newspapers lost $10 in print advertising for every $1 gained in online advertising
  • 6. The Myth Of Free Was Killing The Industry “By having a paywall you are cutting your journalism off from the world.” – Alan Rusbridger, Guardian Editor-In-Chief (Jan 2010)
  • 7. The Race To The Bottom 31% Of Americans stopped using a news outlet because of dissatisfaction Source: PEW Research Center over content State Of The News Media 2013
  • 8. Some Companies Rebelled Against Free The New York Times paywall is working better than anyone had guessed Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 9. A New Dawn …subscription sales are rising faster 33% of our revenues than ad dollars are Digital coming from falling…. NYT subscribers now subscriptions Pearson Sees outnumber … Dallas Morning Digital Income print…. FT News Beating Print Publishing
  • 10. Digital Magazine Revenues Predicted To Triple Source: PEW Research Center State Of The News Media 2013
  • 11. Digital Paywalls Are On The Rise Tribune Co. 27.8 % Papers With Paywalls Swift Communications 17.2 McClatchy Co. 16.7 Times-Shamrock 75 Dow Jones Local Media 100 Berkshire Hathaway 57.9 MediaNews-Digital First 44.1 Lee Enterprises 57.7 GateHouse Media 31.6 Gannet & Co. 72.2 46.7% of newspapers now behind a paywall News & Tech Stats Aug 2012
  • 12. Western Europe: Online Paid Content Revenue Expected To Rise By 65% +65% 10,2 6,2 €Billion 2012 2017 Source: Forrester Research
  • 13. Wall Street Is A Believer Too Shares of Gannett, New York Times, and E.W. Scripps are up
  • 14. Bottom Line: Paywalls Can Work Print Circulation Before Print Circulation After Paywall Paywall New York Times Weekday declined by 7.8% Weekday declined by 5.6% Sunday declined by 5.3% Sunday declined by 0.1% Wall Street Journal Paywall for 15 years Very gradual decline Boston Globe Declined by 5.3% Sunday increased by 0.8% Dallas Morning News Declined by 16.1% Weekday declined by 5.5% Sunday declined by 1% Arkansas Democrat Gazette - Weekday increased Sunday remained steady Source Michael Nevradakis “May The Best Paywall Win” University of Texas Austin Paywalls show signs of positively impacting print circulation
  • 15. We Proudly Support Media Industry’s Transformation So Where Do We Go From Here?
  • 16. Is this the New normal?
  • 17. Or is the Shift to Digital an Opportunity for Reinvention?
  • 18. The First Paywalls: The Difference Between Success And Failure?
  • 19. We Proudly Support Media Industry’s Transformation It’s Never Been About the Paywall
  • 20. We Proudly Support Media Industry’s Transformation It’s About the Customer
  • 21. Digital Users Consume MORE NEWS Not Less 31% Spend more time with news 43% Adding to news they consume 31% Turn to new sources for news
  • 22. The Path Forward Starts With Building A Deeper Relationship with the Customer
  • 23. Multi-Device Experiences Welt Group: Major newspaper brand in Germany represented on all relevant digital platforms of iOS, Android and Kindle
  • 24. Increased geographical reach NYT Announces Online Portuguese Edition, Bringing Times Journalism To Readers in
  • 25. Innovative Content Monetization Pearson Plug-N-Play offers content via APIs to third party app developers Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 26. Cross Content Bundling News International: Bundling print, web and tablet subscriptions to The Times and the Sunday Times Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 27. Predictable Revenue Model New York Times quarterly revenue rises on subscriber growth
  • 28. Increased Cross title Geographical Bundling Reach 1 2 Predictable Revenue 5 3 Model Richer Multi- Device 4 Experiences Extended Product Line Via Innovative Content Packaging
  • 29. Increased Cross Title Geographical Bundling Reach 1 Predictable Revenue 3 Model Richer Multi Device Experiences 4 Extended Product Line via Innovative Content Packaging Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 30. Confidential and Proprietary Information. Do not distribute beyond intended audience.
  • 31. It’s Time for Paywall 2.0 Paywall 1.0 Paywall 2.0 A simple toll-gate Business Model Transformation Rigid Monetization Strategies Flexible Monetization Strategies Paywall-Centric Relationship-Centric Splintered Subscriber View Unified Subscriber View Single Platform Monetization Cross Platform Content Bundling
  • 32. The Technologies Are Here For Media
  • 34. We Proudly Support Media Industry’s Transformation It’s Time to Start the Journey “There Are Three Estates in Parliament, But The Fourth Estate Is More Important Than All “ Edmund Burke, British Politician, 1729-1797 As quoted in “Heroes and Hero Worship In History”
  • 35. Neil Robinson Tom Hall Digital Director VP Education Technology Partnerships IPC Media Pearson Katie Vanneck-Smith Andrew Lam-Po-Tang CMO Chief Information & Technology Officer News International Fairfax Media Peter A. Kreisky Christina Scott Founder CIO Kreisky Media Financial Times
  • 36. The Opportunity Exists. The Tools Exist. The Media Industry Will Be Reborn “Newspapers cannot be defined by the second word—paper. They’ve got to be defined by the first word—news.” Arthur Sulzberg, Jr. 3

Editor's Notes

  1. Today: The media industry seems to be at a crossroads
  2. A few years ago the death of journalism was widely predicted. Based on trends in the media industry, namely the proliferation of free content online, and the growing preference for digital vs print, analysts predicted that newspapers in their current form would be extinct in the western world by 2019.
  3. During the same period, newspapers saw their advertising revenues dwindle to 1950s levels. Online advertising revenue failed to make up for the loss in print advertising revenue, and newspapers saw a loss of $10 in print adversitning revenue for every $1 gained in online ad revenue
  4. And yet, the debate about whether or not to charge for content online raged on. Most media outlets stuck with the theory that consumers would never pay for digital content, and that online content should always be free. But this idea of offering content for free was quickly killing the media industry. Major newspapers and publishing houses folded and went out of business.
  5. Others outlets that are still around have taken to cost cutting as the way to survive. And the hardest hit resources in cost cuts are newsroom staff and journalists. But cost cutting is just an accelerator to the race to the bottom. Consumers have noticed the loss in quality journalism as a result of these measures. PEW research indicates that a third of the users that turned away from news outlets did so because they were dissatisfied with the quality of content they were getting.
  6. Amidst all this, some publishers took a stand, and decided to put up paywalls and charge for content. And to everyone’s surprise, the sites that had paywalls did not die, or drive away all their readers. The News York Times paywall is doing better than anyone expected, and has reported that their subscriber revenue is rising faster than their ad dollars are falling. In fact, for the first time in history, they made more money for subscription and circulation revenue than from advertising.
  7. Simple paywalls have stopped the bleeding. And today there are signs of hope that the media industry can turn itself around
  8. And beyond newspapers, magazines are benefitting from the shift to digital as well. Digital magazine revenues are on the rise, even as print is falling
  9. It’s not just big name brand newspapers that are adopting paywalls.A look at the hundreds of newspapers offered by the top 10 publishing houses across small, medium and large markets clearly shows how widely paywalls are taking holdAs of 2012, 46.7% of all newspapers offered by the top 10 publishers in America now have paywalls.
  10. In Europe, there is a huge opportunity to capture online paid content revenue. Forrester predicts online paid content revenue will increase by 65% by 2017 due to an increase in customer willingness to pay for digital content like news, video, games and music.
  11. A researcher at UT Austin researched a number of paywalls to detemine if they could potentially preserve print circulation while attracting digital subscribers.Surprisingly, he found that digital paywalls seem to have a positive impact on print circulation revenue.Prior to paywalls, many newspapers showed a sharp decline in print sicrulation.After implementing paywalls, newspapers showed a much slower rate of decline in print circulation (NYT and Dallas Morning News). And in some cases like the Boston Globe and the Arkansas Democrat Gazzette, print circulation actually increased.
  12. So what lies ahead? What should media company’s do to not just stop the bleeding and simply survive, but beyond survival, get back to their days of glory?
  13. Now is the time for media to reinvent itself
  14. And success with making the most of any of these opportunities lies in one crucial point: A laser focus on what customers want. It’s not just about paywalls. It’s a complete transformation centered on what customers want.
  15. The shift to digital brings opportunity. Studies show that digital consumers actually consume more news not less once they start using a mobile or tablet device to access news.31% of mobile/tablet users spend MORE time with news than they did prior to the device43% % of mobile/tablet users ADD TO THE NEWS they consume31% of mobile/tablet users turn to EVEN MORE NEWS SOURCES than they did prior to the deviceSource: PEW Research CenterState Of The News Media 2013
  16. Now is the time for media to reinvent itself
  17. Axel Springer, one of the largest media companies in Europe publishes 230 newspapers, has over 160 digtial offerings and over 120 apps. Axel’s “Welt Group” which is the largest newspaper in Germany is one of the most successful adopters of interactive media experiences. It’s the first newspaper brand in Germany to be represented on all major digital devices.The WELT Group also implemented Touchcode at the end of 2011 for a specific project that aimed to bridge the gap between the offline print publication, ICON, with the online outlet, The Iconist. The printed issue included a removable business card, which when touched to the screen in its Apple iPad app, downloads a free edition of The ICONIST.
  18. The New York Times is extending it’s reach well beyond it’s New York roots. Seeing opportunity in a growing economy, affluent readership and an international business hub, the New York Times announced that there will be an online Portuguese version to serve readers in Brazil in 2013. This DIGITAL ONLY edition will publish 30-40 articles per day from local Brazilian writers and staff. They made a similar announcement this year with a DIGITAL ONLY Chinese language edition.
  19. Pearson is going beyond publishing, and monetizing digital content in creative ways by making their content available to app developers via APIs
  20. News International is offering creative bundles of the times and the Sunday times with mixed print and digital offerings.
  21. The New York Times is now building a steadily growing subscriber revenue base, which is overtaking it’s advertising revenues.
  22. We see 5 opportunities to return to glory
  23. We call this paywall 2.0