1. Deutsche Post DHL
Global HR L&D Project Coordinator
GERMANY
Job description
The program is a global training program called “Certified International Forwarder CIF” which is unique in the whole
forwarding/logistics industry. It is covering both tow business units, DHL Global Forwarding and DHL Freight.
It will focus on frontline staff in Operations, Product and Customer Service with a total target audience of approx. 12.000
people. The program is currently in the pilot preparation phase which is to start as of September 2013. In parallel, all
training content for delivery via e-learning, classroom and on-the-job is in production.
- Support the project manager in various project management tasks, such as managing of issues, risk or scope;
this includes to maintain the respective documentation
- Create various statistics and analysis on program participation and attainment tracking
- Support the development of training sessions and exercises
- Communicate the program progress and success to a wide range of different stakeholders within DPDHL
(sponsors, regional and country management teams, project team, …)
- Continuously track the program costs
- Support the promotion and marketing of the program
- Manage work streams/ work packages with support of the Project Manager
Measurable results expected
High level, the objectives of the CIF are two-fold: upgrade the forwarding and logistics know-how of the target-audience as
well as to cover motivational aspects. In line with its divisional strategy, DHL Global Forwarding, Freight wants to have the
best team in the industry.
Key learning points
- Project Management for a large scale international HR Learning & Development project.
- Stakeholder Management in cross-divisional and cross-functional context .
- Understanding the training and development needs of a heterogeneous target group and finding solutions to meet
the requirements.
- Working in an international team and dealing with other cultures on a daily basis
Support from company
One-way flight ticket to Germany, language course, accommodation allowance (390 USD/month)
Work information
Field of work: Business administration, marketing, human resources
Duration: 52 weeks (13 months)
Salary: 1000 USD
Degree: Bachelor
Skills & competencies
Event management International marketing
Project management Advertising & public relations
Training & facilitation skills Team leadership
Selling skills Presentation skills