This document summarizes a Design Thinking meetup in Warsaw. The meetup was organized by founders of Design Thinking Warsaw to share best practices, exchange ideas, and create a network of Design Thinking and Service Design professionals. It discusses what Design Thinking, UX, and Service Design are and notes the benefits and risks of multidisciplinary teams. The document also outlines steps for effective multidisciplinary teamwork, including defining needs, choosing members from design, business, psychology and engineering fields, and preparing and monitoring the team. It concludes with an exercise for participants to create personal collages and share them to get to know each other better.

1. Warszawa
Design Thinking
Meetup #1
  

2. Who?
_ Piotr
_ Wojtek
_ Andrzej - freelance consultant, runs 100sdt.com
}Design Thinking Warsaw founders

3. To learn from each
other by showing
best practices and
exchanging ideas
To create a network
of Design Thinking
and Service Design
professionals

Why and When ?
 
Every 4-6 weeks

4. Design Thinking
„Design thinking is essentially a human-
centered innovation process that
emphasizes observation, collaboration, fast
learning, visualization of ideas, rapid
concept prototyping and business analysis.”
Design Thinking: Integrating Innovation, Customer
Experience, and Brand Value - Thomas Lockwood

5. UX – how does a user interact with technology?
Service Design – how does a user interact with
touchpoints of a service?
Design Thinking – what should a user interact with?
* my personal definitions
UX, SD, DT? *

6. HPI School of Design Thinking
CCBY-NC-ND 4.0
3 Core Elements

7. Benefits of multidisciplinary teams
 More perspectives = creativity
 Broader team skill set
 Breaking down companies’ „silo” structure
„Diversity is the fertilizer of innovation. (…) Comfortable social situations are actually
barriers to innovation. When all of a company’s managers are from the same
background (or are the same gender or race), the company tends to stop innovating
and runs into trouble.” Business Innovation For Dummies – A. Hiam

8. Risks of multidisciplinary teams
 Communication problems (different terminologies)
 Different motivations
 Scepticisms towards „others”
3 types of differentiation: professional, personal (type of
character), demographic

9. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a

10. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a
2. Prepare teamwork.
Get to know each other, give a name, clarify
team rules.

11. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a
2. Prepare teamwork.
Get to know each other, give a name, clarify
team rules.
3. Monitor teamwork.
Check-ins and check-outs, warm-ups,
team roles, etc.

12. Mana Taheri

13. Łukasz Foks

14. Excercise: KOLAŻ / CREATIVE CV
 Tool usually used to kick-start teamwork
 Create teams of 4-6 people
 10 minutes to create a personal collage
 Use: Materials, Lego, etc.
 Personal object – business cards, gadgets
 Nazywam się… Pracuję … Umiem … Na tych spotkaniach chciałbym…
 2 minutes to present to others in team – total 15 min.
 Later on we will place the collages on the wall

15. Summing up
Diversity is key to innovation
but only when the
multidisciplinary team is well
managed.
Sharing is caring
Place your collages on our
networking wall.
Give us feedback.
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