Smaply

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15 SlideShares 3 Clipboards 51 Followers 0 Followings

Tools and inspiration for experience innovators: successfully innovate the customer journey and bring customer-centricity to your organization. Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program we help teams to understand and apply human-centered approaches. Smaply blog provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more. Smaply shop provides you with workshop supplies for journey mapping workshops.

How to evaluate a customer journey map?

5 years ago • 3269 Views

Customer journey maps: the Why and the What

5 years ago • 1169 Views

Workshop template – customer journey map

5 years ago • 325 Views

Workshop template – swimlane map

5 years ago • 336 Views

Introduction to digital journey mapping with Smaply

4 years ago • 736 Views

Introduction to stakeholder maps

4 years ago • 1277 Views

The basics of mobile ethnography

4 years ago • 286 Views

The basics of customer experience research

4 years ago • 414 Views

Healthcare Example Journey Map

4 years ago • 566 Views

Content Marketing entlang der Customer Journey (Katharina Rainer & Michael Steingress @ Content Day 2017)

3 years ago • 902 Views

Foster customer experience with journey mapping

10 months ago • 97 Views

Introduction to Service Design

10 months ago • 122 Views

Example persona (Smaply template)

6 years ago • 1835 Views

ExperienceFellow infographic: these are the parts of the feedback software

5 years ago • 296 Views

Introduction to customer / buyer / user personas

4 years ago • 187 Views

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How to evaluate a customer journey map?

5 years ago • 3269 Views

Customer journey maps: the Why and the What

5 years ago • 1169 Views

Workshop template – customer journey map

5 years ago • 325 Views

Workshop template – swimlane map

5 years ago • 336 Views

Introduction to digital journey mapping with Smaply

4 years ago • 736 Views

Introduction to stakeholder maps

4 years ago • 1277 Views

The basics of mobile ethnography

4 years ago • 286 Views

The basics of customer experience research

4 years ago • 414 Views

Healthcare Example Journey Map

4 years ago • 566 Views

Content Marketing entlang der Customer Journey (Katharina Rainer & Michael Steingress @ Content Day 2017)

3 years ago • 902 Views

Foster customer experience with journey mapping

10 months ago • 97 Views

Introduction to Service Design

10 months ago • 122 Views

Example persona (Smaply template)

6 years ago • 1835 Views

ExperienceFellow infographic: these are the parts of the feedback software

5 years ago • 296 Views

Introduction to customer / buyer / user personas

4 years ago • 187 Views

Tools and inspiration for experience innovators: successfully innovate the customer journey and bring customer-centricity to your organization. Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program we help teams to understand and apply human-centered approaches. Smaply blog provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more. Smaply shop provides you with workshop supplies for journey mapping workshops.