My barcamp session on Service Experience Camp in Berlin. It was a workshop on how to design a great multicultural team and which tools to use to keep a diverse team together. Based on design thinking and service design approaches.
If you want to use the tools shown in the slides please contact me and I'll share them with you!
4. 4
HPI School of Design Thinking
CCBY-NC-ND 4.0
3 Core Elements
Design Thinking
5. Benefits of multidisciplinary teams
5
Moreperspectives=creativity
Broaderteamskillset
Breakingdowncompanies’„silo”structure„Diversityisthefertilizerofinnovation.(…)Comfortablesocialsituationsareactuallybarrierstoinnovation.Whenallofacompany’smanagersarefromthesamebackground(orarethesamegenderorrace),thecompanytendstostopinnovatingandrunsintotrouble.”
Business Innovation For Dummies–A. Hiam
6. Risks of multidisciplinary teams
6
Communication problems (different terminologies)
Different motivations
Scepticismtowards „others” 3types of differentiation:professional, personal (characterand culture), demographic
8. 8
1. Define team needs and choose members.
Fourcore specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7
€ a
9. 9
1. Define team needs and choose members.
Fourcore specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert cZ
7
€
a
2. Prepare teamwork.
Get to knoweachother, givea name, clarify team rules.
13. 13
1. Define team needs and choose members.
Fourcore specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7
€
a
2. Prepare teamwork. Get to knoweachother, givea name, clarify team rules.
3. Monitor teamwork.
Check-ins and check-outs, warm-ups, team roles, etc.