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Multicultural design teams 1+1=11? @ Service Experience Camp 2014 Berlin
The document discusses the advantages and challenges of multicultural design teams, emphasizing that diverse perspectives enhance creativity and innovation. It outlines key steps for forming effective teams, including defining needs, preparing for collaboration, and monitoring performance while addressing potential communication issues. The importance of understanding cultural differences among team members is highlighted as crucial for successful teamwork.
Multicultural design teams 1+1=11? @ Service Experience Camp 2014 Berlin
- 1. Berlin 13.09.2014 Multiculturaldesignteams 1+1=11 ? Andrzej Karel www.andrzejkarel.com
- 2. Who? 2 Andrzej: •productmanageratSoundian(CreationCenterofTelekomInnovationLaboratiories) •freelanceconsultant(withDesignThinkingWarsaw) •runsblog100SDT.com •organizesDesignThinkingMeetupsinWarsaw
- 3. barcampoutline nametags gadgets warm-up CreationCenter Telekom InnovationLabs
- 4. 4 HPI Schoolof Design Thinking CCBY-NC-ND 4.0 3 Core Elements Design Thinking
- 5. Benefits of multidisciplinaryteams 5 Moreperspectives=creativity Broaderteamskillset Breakingdowncompanies’„silo”structure„Diversityisthefertilizerofinnovation.(…)Comfortablesocialsituationsareactuallybarrierstoinnovation.Whenallofacompany’smanagersarefromthesamebackground(orarethesamegenderorrace),thecompanytendstostopinnovatingandrunsintotrouble.” Business Innovation For Dummies–A. Hiam
- 6. Risks of multidisciplinaryteams 6 Communication problems (different terminologies) Different motivations Scepticismtowards „others” 3types of differentiation:professional, personal (characterand culture), demographic
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- 8. 8 1. Defineteam needs and choose members. Fourcore specializations: design psychology/social sciences business IT/ engineering + expert c Z 7 € a
- 9. 9 1. Defineteam needs and choose members. Fourcore specializations: design psychology/social sciences business IT/ engineering + expert cZ 7 € a 2. Prepare teamwork. Get to knoweachother, givea name, clarify team rules.
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- 11. Exercise: My culturalcollage/ avatar 11 Formteamsof3-4 10minutestocreateapersonalcollage Use:materials,LEGO,gadgets,businesscards,… 2minutestopresenttoothersinteam–total10min.
- 12. Excercise: My culturalcollage/ avatar 12INCLUDE: name workplace Icomefrom…andformyteamitmeansthat… I’mamazingat(2things) I’dliketobeamazingat(2things) Myworkstyleinonesentence: OneteamruleI’dliketointroducetoourcooperationis:
- 13. 13 1. Defineteam needs and choose members. Fourcore specializations: design psychology/social sciences business IT/ engineering + expert c Z 7 € a 2. Prepare teamwork. Get to knoweachother, givea name, clarify team rules. 3. Monitor teamwork. Check-ins and check-outs, warm-ups, team roles, etc.
- 14. CreationCenter Telekom InnovationLabs CreationCenter Telekom InnovationLabs
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- 16. Solutions? Discussbestpracticesand possiblesolutionstoeachteam member’s2 issuesthat„needswork”
- 17. Keylearning Do yourhomeworktowardsculturaldifferencesofothersyouworkwith: team membersand partners. •initiateprojectby gettingto knoweachother •monitor team’sperformance •preparefor anymeetingsthatmightcausea „culturalclash” HPI Schoolof Design Thinking
- 18. Andrzej Karel Thanks! www.andrzejkarel.com linkedin.com/in/andrzejkarel