This presentation was given at a Professional Development Inservice day for teachers of grades K-1. This was an introductory session into Design Thinking in education. For more information email thoma.1@napls.us
During the third stage of the Design Thinking process, designers are ready to start generating ideas. You’ve grown to understand your users and their needs in the Empathise stage, and you’ve analysed and synthesised your observations in the Define stage, and ended up with a human-centered problem statement. With this solid background, you and your team members can start to "think outside the box" to identify new solutions to the problem statement you’ve created, and you can start to look for alternative ways of viewing the problem.
This February I taught a sold out class at General Assembly how to harness the power of design thinking. How to use observation and psychology. How to truly enjoy and analyze the experiences that occur every day. Look at the nuances at feed our loyalty to brands.
Developed by students at Stanford University, the Design Thinking approach was created to establish a new way to grow innovative products, processes and services. The Design Thinking process consists of six iterative stages which enable participants to seek flexible solutions and innovations concerning the issue they treat.
One important aspect of Design Thinking is the creation and cultivation of ideas within a well-coordinated team. Thus, the team spirit is a decisive element during Design Thinking operations and encourages to produce the best possible results. In addition to the team side of Design Thinking, a flexible and productive environment is crucial to develop inventive ideas and products. The more workable an environment, is the easier it is for employees to visualize and transmit thoughts and new concepts.
Design Thinking in Solving Problem - HCMC Scrum Breakfast - July 27, 2019Scrum Breakfast Vietnam
Did you know that Design Thinking is one of the most advantageous processes in dealing with difficulties?
Particularly true for developers, who always lean on teamwork to solve problems, Design Thinking becomes more important as it helps boost team’s performance to the next level after all.
Join this Scrum Breakfast event now if you are finding a practical and effective problem–solving way!!
– Topic: Design thinking in solving problems
The basic concept of Design Thinking
How the entire Design Thinking process works
How Design Thinking helps in understanding problems from customer’s perspective
How Design Thinking helps in defining and brainstorming solutions
– Speaker: Mr. Nhung Ngo – Scrum Master at Axon Active Vietnam
– Time: 09:00 AM – 11:00 AM | Saturday, 27th July 2019
– Location: Trung Nguyen coffee, 264A Nam Ky Khoi Nghia Str., District 3, HCMC
Come and enjoy this Scrum breakfast event with us now! There are free light breakfast and drinks for everyone.
FIND MORE INFORMATION HERE http://bit.ly/2FTc6XA
This presentation was given at a Professional Development Inservice day for teachers of grades K-1. This was an introductory session into Design Thinking in education. For more information email thoma.1@napls.us
During the third stage of the Design Thinking process, designers are ready to start generating ideas. You’ve grown to understand your users and their needs in the Empathise stage, and you’ve analysed and synthesised your observations in the Define stage, and ended up with a human-centered problem statement. With this solid background, you and your team members can start to "think outside the box" to identify new solutions to the problem statement you’ve created, and you can start to look for alternative ways of viewing the problem.
This February I taught a sold out class at General Assembly how to harness the power of design thinking. How to use observation and psychology. How to truly enjoy and analyze the experiences that occur every day. Look at the nuances at feed our loyalty to brands.
Developed by students at Stanford University, the Design Thinking approach was created to establish a new way to grow innovative products, processes and services. The Design Thinking process consists of six iterative stages which enable participants to seek flexible solutions and innovations concerning the issue they treat.
One important aspect of Design Thinking is the creation and cultivation of ideas within a well-coordinated team. Thus, the team spirit is a decisive element during Design Thinking operations and encourages to produce the best possible results. In addition to the team side of Design Thinking, a flexible and productive environment is crucial to develop inventive ideas and products. The more workable an environment, is the easier it is for employees to visualize and transmit thoughts and new concepts.
Design Thinking in Solving Problem - HCMC Scrum Breakfast - July 27, 2019Scrum Breakfast Vietnam
Did you know that Design Thinking is one of the most advantageous processes in dealing with difficulties?
Particularly true for developers, who always lean on teamwork to solve problems, Design Thinking becomes more important as it helps boost team’s performance to the next level after all.
Join this Scrum Breakfast event now if you are finding a practical and effective problem–solving way!!
– Topic: Design thinking in solving problems
The basic concept of Design Thinking
How the entire Design Thinking process works
How Design Thinking helps in understanding problems from customer’s perspective
How Design Thinking helps in defining and brainstorming solutions
– Speaker: Mr. Nhung Ngo – Scrum Master at Axon Active Vietnam
– Time: 09:00 AM – 11:00 AM | Saturday, 27th July 2019
– Location: Trung Nguyen coffee, 264A Nam Ky Khoi Nghia Str., District 3, HCMC
Come and enjoy this Scrum breakfast event with us now! There are free light breakfast and drinks for everyone.
FIND MORE INFORMATION HERE http://bit.ly/2FTc6XA
The key points:
▫️Empathy in business and how to measure it?
▫️Design thinking tools
▫️How to handle uncertainty as the project evolves?
▫️Design thinking in IT — how does it work?
▫️Tips and tricks on design thinking methodology.
Design Thinking for Startups - Are You Design Driven?Amir Khella
This presentation provides some best practices and tools to help small business entrepreneurs and startup founders in creating a culture of innovation.
Whether you're working on a web 2.0, iPhone or a physical gadget, these simple practices are universally applicable.
***Note****
I will be running a webinar in October 2009 to expand on the points mentioned in this presentation, study design thinking use cases and stories and answer questions. Please leave a comment and follow the discussion, or follow @amirkhella on twitter to get notified about the webinar.
Introduction to reasoning and design thinking.
Reasoning is associated with thinking, cognition, and intellect.
Design thinking is a deeply human process that taps into abilities we all have but get overlooked by more conventional problem-solving practices.
Design Thinking, What I have learned in a year?Mussab Sharif
Design Thinking, What I have learned in a year?
Lessons learned from introducing Design Thinking in an Enterprise, for the 1st time
All what is shared is a personal perspective :)
GHCI '15 Idea to Iteration: Method to the Madness - Design Thinking WorkshopMydhili Bayyapunedi
Slides from the Design Thinking workshop: Idea to Iteration run at Grace Hopper Conference in Bangalore, India.
The purpose of this session is to help entrepreneurs and intrapreneurs navigate the full-design cycle - from Ideation to Prototyping to Iteration with ease. This is a variation of Stanford d-school’s Design Thinking methodology.
If you would like to use these slides in your presentation, please get in touch with us at @myd @mphaxise
Literature Review of Tim Brown's article on Design Thinking.
Presentation as part of Sydney University Master of Project Management program (Subject: PMGT5875 Project Innovation Management).
Introductory lecture on Design Thinking given by Mark Billinghurst as part of the HITD 201 course taught at the University of Canterbury. Taught on December 9th 2013
Design Thinking: A Quick Course in Creative Problem SolvingSpring Studio
Mary Wharmby, a UX Design Director at our agency, taught at UC Berkeley’s one-day educational event RGB 2015. In this presentation, she walked students through the foundations of design thinking, from understanding your users to iterating solutions. The deck, complete with speaker notes, provides a quick snapshot of the most important principles behind using design to solve problems.
The third lecture as part of the University of Canterbury causes on Design Thinking. This lecture was taught by Mark Billinghurst on December 10th 2013 and focuses on how to create a good problem statement.
Here are some slides I made for the 21st Century Schools workshop while serving as a fellow/adjunct faculty member at Stanford's design school (the d.school).
The workshop was led by Kim Jacobson, myself, and Frederick Pferdt of Google.
The key points:
▫️Empathy in business and how to measure it?
▫️Design thinking tools
▫️How to handle uncertainty as the project evolves?
▫️Design thinking in IT — how does it work?
▫️Tips and tricks on design thinking methodology.
Design Thinking for Startups - Are You Design Driven?Amir Khella
This presentation provides some best practices and tools to help small business entrepreneurs and startup founders in creating a culture of innovation.
Whether you're working on a web 2.0, iPhone or a physical gadget, these simple practices are universally applicable.
***Note****
I will be running a webinar in October 2009 to expand on the points mentioned in this presentation, study design thinking use cases and stories and answer questions. Please leave a comment and follow the discussion, or follow @amirkhella on twitter to get notified about the webinar.
Introduction to reasoning and design thinking.
Reasoning is associated with thinking, cognition, and intellect.
Design thinking is a deeply human process that taps into abilities we all have but get overlooked by more conventional problem-solving practices.
Design Thinking, What I have learned in a year?Mussab Sharif
Design Thinking, What I have learned in a year?
Lessons learned from introducing Design Thinking in an Enterprise, for the 1st time
All what is shared is a personal perspective :)
GHCI '15 Idea to Iteration: Method to the Madness - Design Thinking WorkshopMydhili Bayyapunedi
Slides from the Design Thinking workshop: Idea to Iteration run at Grace Hopper Conference in Bangalore, India.
The purpose of this session is to help entrepreneurs and intrapreneurs navigate the full-design cycle - from Ideation to Prototyping to Iteration with ease. This is a variation of Stanford d-school’s Design Thinking methodology.
If you would like to use these slides in your presentation, please get in touch with us at @myd @mphaxise
Literature Review of Tim Brown's article on Design Thinking.
Presentation as part of Sydney University Master of Project Management program (Subject: PMGT5875 Project Innovation Management).
Introductory lecture on Design Thinking given by Mark Billinghurst as part of the HITD 201 course taught at the University of Canterbury. Taught on December 9th 2013
Design Thinking: A Quick Course in Creative Problem SolvingSpring Studio
Mary Wharmby, a UX Design Director at our agency, taught at UC Berkeley’s one-day educational event RGB 2015. In this presentation, she walked students through the foundations of design thinking, from understanding your users to iterating solutions. The deck, complete with speaker notes, provides a quick snapshot of the most important principles behind using design to solve problems.
The third lecture as part of the University of Canterbury causes on Design Thinking. This lecture was taught by Mark Billinghurst on December 10th 2013 and focuses on how to create a good problem statement.
Here are some slides I made for the 21st Century Schools workshop while serving as a fellow/adjunct faculty member at Stanford's design school (the d.school).
The workshop was led by Kim Jacobson, myself, and Frederick Pferdt of Google.
This proposal of work contains details and samples of the user centric design process I follow. I have been trying to find a good graph that represents the process, but at the end I have decided to make my own! ;)
Learn how to use prototyping and usability testing as a means to validate proposed functionality and designs before you invest in development. SOMETIMES there is a huge disconnect between the people who make a product and the people who use it. Usability testing is vital to uncovering the areas where these disconnects happen. In this symposium you will learn the steps to conduct a successful usability test. This includes tips and real life examples on how to plan the tests, recruit users, facilitate the sessions, analyze the data, and communicate the results.
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Steve Portigal: Disciplinarity and Rigour?Steve Portigal
The opening keynote to the Design Research Society 2008 conference in Sheffield, UK. For audio as well, go to http://www.portigal.com/blog/disciplinarity-and-rigour-my-keynote-from-design-research-society-conference/
Steve describes his career path and his key concerns as a practitioner and consultant.
Highlights from Just Enough Research by Erika Hall - User Experience Abu Dhab...Jonathan Steingiesser
The User Experience (UX) Abu Dhabi Meetup is a monthly gathering for UX practioners, UX fanatics and anyone curious about User Experience Design. All are welcome! UX Abu Dhabi is sponsored by UX UAE which looks to grow User Experience awareness and practice in the UAE and MENA.
This presentation was created for the October 2014 meetup and has highlights from the book Just Enough Research by Erika Hall .
Putting Personas to Work at UX PittsburghCarol Smith
Putting Personas to Work: Getting Personas Adopted Throughout Your Organization.
Presented by Carol Smith at the User Experience Designers Pittsburgh MeetUp on February 6, 2014.
Personas need to be recognized and relied on by the entire team and creating a successful persona program can be a huge challenge. This session covers strategies for making sure that the personas you create become essential to your team.
One of the significant challenges women face in networking is how to effectively “lean in” to the opportunity. In ‘Lean In’ Networking, you’ll learn mechanics of networking and how to define a successful personal brand. You will also learn about the networking ecosystem, the three core pieces of successful networking and tips for addressing your personal networking challenges. And how to tie it all together, go out there and “lean in.”
Putting Personas to Work at IIBA ClevelandCarol Smith
Putting Personas to Work: Getting Personas Adopted Throughout Your Organization.
Presented by Carol Smith at the Cleveland IIBA Chapter meeting on March 12, 2013.
Personas need to be recognized and relied on by the entire team and creating a successful persona program can be a huge challenge. This session covers strategies for making sure that the personas you create become essential to your team.
The elements of product success for designers and developersNick Myers
All software, whether it's for consumers or workers, needs to meet the ever growing demands people have in today’s world. Greater user expectations and influence are forcing companies to create and deliver better products, but not every organization has a rich heritage in software creation like tech giants Apple and Google. Most companies need to be more customer-focused, become design specialists, and transform their cultures as they shift to become both software makers and innovators.
Myers, head of design services at Cooper, will share the elements of product success that companies need to possess and be market leaders: user insight, design, and organization. Myers will share principles and techniques that successful innovative companies use to truly understand their customers. He’ll also discuss the methods effective designers use to support their customers and create breakthrough ideas and delightful experiences. And he’ll finish by sharing the magic formula organizations need to deliver ground-breaking experiences to market.
This talk was given at UX Day.
3. Get to know your users
This is a research guide for organizations and individuals
that work with patients, abuse and disaster survivors, the
homeless and others.
Who are the weary?
• an introduction to design thinking
• a toolkit for user research
• training for staff working with
directly with users
Use this guide as:
• those who have experienced
something difficult, and might not
want to talk about it
• those with negative or complex
emotions around the topic you’re
exploring
• those who don’t want to be
‘saved’ by you
4. Design Thinking
We use human-centered design. It is a simple methodology for
problem solving that puts the user at the heart of the project.
empathize - learn more about
your user (using this toolkit)
define - focus on a specific user
and opportunity
ideate - have a ton of ideas with
everyone in the office
prototype - make a cheap/
rough version of your idea
test - bring it back out to your
users to learn more
5. Interviewing*
Just go talk to somebody.
Research can be as informal
as a few conversations.
You’re trying to learn about
the needs, wants and
limitations of your user.
Seek stories
“Tell me about a time…”
Ask open ended questions
“Walk me through...”
Get to specifics
“What’s the worst...”
Record everything
Use photos/notes/video
"Homeless woman with dogs" by Franco Folini
*
6. Start by building rapport and trust. You can’t get
honest answers about difficult subjects without it.
!
A good interview lasts about 1 hour - don’t worry, it
will seem short!
The arc of conversation
7. Breaking the ice can be hard when
you and your user don’t know how to
relate to each other.
!
Bring something delightful, like a bag
of donuts or a ukelele, into the field.
These are great conversation starters
and entry points.
Ex. Bring a game or toy into a village
community, engage the children and
meet their parents.
Delightful
Invitation
"FriendShip... A gift of God." by Mani Babbar Photography
8. Create a bunch of image cards and
gather a group of community
stakeholders. Allow the group to talk
through ‘how the system works’ and
arrange the cards.
!
The physical act of moving things
around and the conversation will
show you gaps or difficulties of the
current system.
Ex. Asking a stay-at-home medical care
partner to advise others in her place.
Visual System
Mapping
9. Sometimes people like chronic
patients and disaster survivors do not
want to criticize the aid they receive.
!
Remove the critical element by
asking the user to take the role of
advisor or guardian for someone else
facing the scenario. Ask them
questions as requests for advice or
help.
Ex. Asking a stay-at-home medical care
partner to advise others in her place.
Advice, not
Critique
10. Some users have been approached
so many times with aid, they don’t
want to hear new ideas.
!
Create a prototype of a product or
experience and leave it out. See if
your users interact with it or not. It is
a visible reminder that change is
possible.
Ex. Set up a little lending library and
wait to see if the community uses it,
ignores it or vandalizes it. That’s data!
Propositional
Prototyping
11. Communities can shut out outsiders
in times of distress.
!
Ally yourself with community
members around common problem.
Then ask “who do we know”, that
could provide more information to
find further interviewees and support.
Ex. Volunteer at a disaster shelter,
tap into local issues to explore with
local partners.
Who do we
know?