SlideShare a Scribd company logo
Design for Social Sharing Workshop -some theory, a casestudy and a design exercise Rashmi Sinha www.slideshare.net www.rashmisinha.com
Structure of talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Part I: Why NOW?
browsing alone Attributed to PIMboula on Flickr: http://www.flickr.com/photos/pimboula/15256153/
 
Who is online ,[object Object],From Pew Internet Research, for US only
From Pew Internet Research, for US only
Just for fun! 34%  men , 26%  women   37% of  18-29 yrs old , and 20% of  65 and over go online, on any given day, just for fun… From Pew Internet Research, for US only
 
6.5 million people
WOW is millions of people with diverse backgrounds collaborating, socializing, and learning while having fun. It represents the future of real-time collaborative teams in an always-on, diversity-intensive, real-time environment.  WOW  is a glimpse into our future.  Joi Ito in Wired Magazine
240,000 users
Wells Fargo StageCoach Island
American Apparel
 
Part II Social presence (integration of GTalk with Gmail) Real time collaboration with text documents
DiggSpy: real time updating
Structure of talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Part II: Understanding crowds
Designing for the individual ,[object Object],[object Object],[object Object],[object Object]
Designing for the group ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Psychology of groups ,[object Object],[object Object],[object Object],[object Object]
Conditions for wise crowds ,[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Cognitive Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Independence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wise Crowds: Decentralization “ A crowd of decentralized people working to solve a problem on their own without any central effort to guide them, come up with better solutions, rather than a top-down driven solution.”   Suroweicki
Wise Crowds: Easy Aggregation ,[object Object],[object Object],[object Object]
Crowds in Online Games ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A different type of social factor ,[object Object],Ducheneaut et al., 2006
[object Object],Ducheneaut et al., 2006
[object Object],Ducheneaut et al., 2006
Structure of talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Part III: So you want to design for social sharing?
Forget the ipod!
Give up control This is messy!
Beyond hand-crafted IA
Plant the seeds, let people connect
Design for emergent architecture
What is social sharing?
[object Object]
Hi I found you while I was searching my network at LinkedIn. Let's connect directly, so we can help each other with referrals. If we connect, both of our networks will grow. To add me as your connection, just follow the link below.
First generation Social Networks (Friendster, LinkedIn…) 1) I am linked to -> -> to you  --->You are linked to her -> ---> on… ,[object Object],[object Object],[object Object],[object Object]
Object mediated social networks “… call for the rethinking of sociality along lines that include objects in the concept of social relations.” Katrin-Knorr Cetina Reference: http://www.zengestrom.com/blog/2005/04/why_some_social.html
Coffee Dance performance Tomatoes
Second generation social networks  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Watercooler conversations around our stuff  (social networks with objects in between) e.g., Flickr, Yahoo answers 1) I share my pics ->   -> with you --->   -->You share your pics -> ---> with him ,[object Object],[object Object],[object Object],[object Object]
 
Viral sharing  (passing on interesting stuff, e.g., YouTube videos) ,[object Object],[object Object],[object Object],1) I send video I like  -> -> to you. You pass on -->   --> to her, who sends on to her, who passes on…
 
Tag-based social sharing  (linked by concepts…) e.g., Flickr, del.icio.us 1) I tag my bookmarks   -> you see my tags  -->You share your tags -> ,[object Object],[object Object],[object Object],[object Object],politics lebanon Global voices politics technology Global voices web JAVA CNN networks blogs science science science brain
 
Social news creation  (rating news stories) e.g., digg, Newsvine 1) I find interesting story   -> you rate story  -->Others rate stories ,[object Object],[object Object],[object Object],5 4
 
Objects invite us to ,[object Object],[object Object],[object Object],[object Object]
Part IV: Some principles…
1. Make system personally useful ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bite-sized self-expression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Symbiotic relationship between personal & social ,[object Object],[object Object],[object Object]
3. Porous boundary between public & private ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Privacy settings on Flickr
4. Allow for levels of participation ,[object Object],[object Object],[object Object],Source: Bradley Horowitz’s weblog, Elatable, Feb. 17, 2006, “Creators, Synthesizers, and Consumers”
Why do people digg/comment/tag? “ commenting, digging, burying comments, typing descriptions, reading hundreds of articles and… … for a lot of nerds, using digg is just a casual free-time activity. Entertaining. Fun. Engaging.”
How to encourage participation ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Using social psychology to motivate contributions to online communities, Ling et al. 2005
5. Let people feel the presence of others ,[object Object],[object Object],[object Object],[object Object],[object Object],What people are digging right now!
6. And yet, moments of Independence… ,[object Object],[object Object],[object Object],[object Object]
Allow for alternative viewpoints ,[object Object],[object Object],[object Object]
7. Enable Serendipity  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
8. Most of all, allow for play
Challenges with social systems
Systems represent people who adopt them ,[object Object],[object Object],[object Object],[object Object]
Surfacing minority perspectives ,[object Object],[object Object]
How to surface expertise? ,[object Object],[object Object],[object Object]
Adoption by average user ,[object Object]
Structure of talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: SlideShare ,[object Object],[object Object],[object Object],[object Object]
Models of popularity based navigation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Popularity based Navigation How many of these is too much? Remember stuff Tagging Share with your friends Emailing Share on your blog Embedding Watch it Viewing Decide what goes to front page Digging Interact with others Commenting Remember stuff Show others what you like Favoriting Goal Metric
Tagging on SlideShare ,[object Object],[object Object],[object Object],[object Object],[object Object]
Zinging ,[object Object],[object Object],[object Object]
SlideShare category strategy ,[object Object],[object Object],[object Object],[object Object]
Design Exercise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? [email_address] www.rashmisinha.com

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