Leadership
by Michelle Wolf
Questions
•  What	
  do	
  you	
  think	
  a	
  “leader”	
  is?	
  
•  Who	
  do	
  you	
  think	
  the	
  “leaders”	
  are	
  at	
  your	
  
farmers’	
  market?	
  
•  Who	
  are	
  leaders	
  in	
  the	
  organic	
  agriculture	
  
sectors?	
  	
  
•  What	
  do	
  you	
  think	
  makes	
  them	
  “leaders”?	
  
Attributes of a Leader
1.  Passion:	
  Effec<ve	
  leaders	
  believe	
  passionately	
  
in	
  their	
  goals.	
  They	
  have	
  a	
  posi<ve	
  outlook	
  on	
  
who	
  they	
  are,	
  and	
  they	
  love	
  what	
  they	
  do.	
  
Their	
  passion	
  for	
  life	
  is	
  a	
  guiding	
  star	
  for	
  
others	
  to	
  follow.	
  
2.  Dedica.on:	
  Effec<ve	
  leaders	
  are	
  dedicated	
  to	
  
their	
  cause	
  and	
  will	
  work	
  assiduously	
  on	
  
behalf	
  of	
  those	
  following.	
  Leaders	
  give	
  
themselves	
  en<rely	
  to	
  the	
  task	
  as	
  necessary.	
  
	
  
Attributes of a Leader
3.  Guiding	
  vision:	
  Effec<ve	
  leaders	
  know	
  what	
  
they	
  want	
  to	
  do,	
  and	
  have	
  the	
  strength	
  of	
  
character	
  to	
  pursue	
  their	
  objec<ves	
  in	
  the	
  
face	
  of	
  opposi<on	
  and	
  in	
  spite	
  of	
  failures.	
  	
  
The	
  effec<ve	
  leader	
  establishes	
  achievable	
  
goals	
  based	
  on	
  their	
  vision.	
  
4.  Curiosity:	
  Leaders	
  are	
  learners.	
  They	
  
wonder	
  about	
  every	
  aspect	
  of	
  their	
  charge.	
  
They	
  find	
  out	
  what	
  they	
  need	
  to	
  know	
  in	
  
order	
  to	
  pursue	
  their	
  goals.	
  
	
  
Attributes of a Leader
5.  Integrity:	
  Because	
  they	
  know	
  who	
  they	
  are,	
  
effec<ve	
  leaders	
  are	
  also	
  aware	
  of	
  their	
  
weaknesses.	
  They	
  only	
  make	
  promises	
  
they	
  can	
  follow	
  through	
  on.	
  
6.  Honesty:	
  Leaders	
  convey	
  an	
  aura	
  of	
  
honesty	
  in	
  both	
  their	
  professional	
  and	
  
their	
  personal	
  lives.	
  	
  
7.  Trust:	
  	
  Effec<ve	
  leaders	
  earn	
  the	
  trust	
  of	
  
other	
  and	
  act	
  on	
  behalf	
  of	
  their	
  team,	
  staff,	
  
circle,	
  followers,	
  and/or	
  colleagues.	
  	
  
	
  
Attributes of a Leader
8.  Risk:	
  Effec<ve	
  leaders	
  take	
  calculated	
  risks	
  
when	
  necessary	
  to	
  achieve	
  their	
  
objec<ves.	
  If	
  a	
  mistake	
  is	
  made,	
  the	
  
effec<ve	
  leader	
  will	
  learn	
  from	
  the	
  mistake	
  
and	
  use	
  it	
  as	
  an	
  opportunity	
  to	
  explore	
  
other	
  avenues.	
  
9.  Listening:	
  Leaders	
  listen!	
  This	
  is	
  perhaps	
  
the	
  most	
  important	
  aLribute	
  of	
  all.	
  
	
  
	
  
Leadership
• Leadership	
  is	
  the	
  ability	
  
to	
  develop	
  or	
  hold	
  a	
  
vision	
  that	
  mo.vates	
  
others	
  to	
  move	
  with	
  a	
  
passion	
  toward	
  a	
  
common	
  goal	
  
	
  
Leadership
•  Simon	
  Sinek	
  video	
  	
  
•  Derek	
  Sivers	
  video	
  
•  Two	
  resources	
  to	
  read	
  
•  People	
  iden<fy	
  two	
  different	
  kinds	
  of	
  leaders	
  –	
  
“front	
  of	
  house”	
  and	
  “behind	
  the	
  scenes”	
  
•  We	
  need	
  both	
  in	
  our	
  organiza<ons	
  and	
  sectors	
  
•  Clarify	
  not	
  just	
  roles	
  but	
  who	
  excels	
  in	
  these	
  two	
  
realms,	
  and	
  are	
  they	
  placed	
  appropriately?	
  	
  
Leadership Tip #1
• A	
  <tle	
  may	
  give	
  you	
  
leadership	
  status	
  but	
  
your	
  ac<ons	
  make	
  you	
  
someone	
  who	
  leads	
  
Leadership in Staff
•  We	
  tend	
  to	
  hire	
  for	
  skill	
  sets	
  (experience	
  with	
  
various	
  soUware,	
  ability	
  to	
  liU	
  40	
  lb,	
  
fundraising	
  experience,	
  etc.)	
  
•  “We	
  hire	
  for	
  the	
  smile	
  and	
  train	
  the	
  brain”	
  
•  AYtude	
  can’t	
  be	
  taught	
  
•  We	
  need	
  to	
  be	
  looking	
  for	
  leaders,	
  not	
  just	
  
task	
  do-­‐ers	
  
What Leaders Possess
•  Knowledge	
  that	
  one’s	
  decisions	
  make	
  a	
  
difference,	
  both	
  posi<vely	
  and	
  nega<vely,	
  in	
  
the	
  lives	
  of	
  others	
  
•  The	
  ability	
  to	
  assess	
  the	
  impact	
  of	
  their	
  
ac<ons	
  on	
  situa<ons	
  and	
  others,	
  and	
  be	
  
cri<cally	
  self-­‐reflec<ve	
  
•  The	
  understanding	
  that	
  if	
  you	
  never	
  meet	
  a	
  
challenge,	
  you	
  will	
  never	
  find	
  out	
  what	
  you	
  
are	
  worth	
  
	
  
Leadership Tip #2
• Once	
  in	
  a	
  while,	
  a	
  new	
  
idea	
  will	
  change	
  the	
  fate	
  
of	
  your	
  farmers’	
  market,	
  
organiza<on,	
  or	
  an	
  
en<re	
  movement.	
  Dare	
  
to	
  innovate.	
  
Being a Leader
•  Think	
  great	
  thoughts.	
  	
  Small	
  thinking	
  is	
  why	
  
companies	
  go	
  broke	
  and	
  organiza<ons	
  become	
  
irrelevant.	
  
•  Turn	
  disasters	
  into	
  opportuni<es.	
  Turn	
  every	
  obstacle	
  
into	
  a	
  personal	
  triumph.	
  
•  When	
  you	
  want	
  to	
  tell	
  someone	
  something	
  
important,	
  do	
  it	
  personally.	
  
•  Be	
  compassionate	
  when	
  you	
  review	
  the	
  work	
  of	
  
others.	
  
•  Don’t	
  be	
  afraid	
  to	
  get	
  your	
  hands	
  dirty	
  doing	
  what	
  you	
  
ask	
  others	
  to	
  do.	
  	
  Make	
  coffee.	
  Sweep	
  a	
  floor.	
  	
  
•  Story:	
  Gung	
  Ho	
  
	
  
Being a Leader
•  Listen	
  effec<vely	
  
•  Encourage	
  teamwork	
  and	
  par<cipa<on	
  
•  Empower	
  team	
  members	
  and	
  make	
  sure	
  they	
  
know	
  how	
  their	
  work	
  fits	
  into	
  the	
  bigger	
  picture	
  
•  Communicate	
  effec<vely	
  
•  Make	
  sound	
  and	
  <mely	
  decisions	
  
•  Give	
  people	
  autonomy	
  to	
  do	
  what	
  they	
  do	
  best	
  
•  Know	
  yourself	
  and	
  your	
  team,	
  be	
  reflec<ve	
  
•  Protect	
  your	
  team,	
  and	
  take	
  blame	
  personally	
  
•  Have	
  vision,	
  courage	
  and	
  commitment	
  
•  Give	
  credit	
  wherever	
  it	
  is	
  due	
  and	
  cheer	
  loudly	
  
Leadership Tip #3
• There	
  are	
  a	
  lot	
  of	
  great	
  
ideas	
  gathering	
  
momentum	
  in	
  the	
  local	
  
and	
  organic	
  food	
  
movements.	
  Is	
  your	
  
organiza<on	
  one	
  of	
  them?	
  
Leadership Questions
1.  What	
  is	
  your	
  experience	
  with	
  leadership?	
  	
  
2.  What	
  are	
  the	
  challenges	
  facing	
  your	
  market	
  
or	
  organiza<on?	
  	
  
3.  What	
  helps	
  you	
  lead?	
  	
  
4.  What	
  makes	
  effec<ve	
  behind-­‐the-­‐scenes	
  
leadership?	
  (what	
  people	
  don’t	
  see)	
  
5.  What	
  makes	
  effec<ve	
  front-­‐of-­‐house	
  
leadership?	
  (what	
  people	
  do	
  see)	
  
Summarizing Today
 Rela<onship	
  Marke<ng	
  and	
  Branding	
  
 Customer	
  Service	
  
 Merchandising	
  and	
  Displays	
  
 Leadership	
  
•  What	
  one	
  juicy	
  nugget	
  are	
  you	
  excited	
  about?	
  
•  What	
  invites	
  self-­‐reflec<on?	
  
•  What	
  did	
  you	
  learn	
  from	
  someone	
  else	
  today?	
  
•  What	
  ques<ons	
  are	
  leU	
  inside	
  you?	
  

Leadership slideshow

  • 1.
  • 2.
    Questions •  What  do  you  think  a  “leader”  is?   •  Who  do  you  think  the  “leaders”  are  at  your   farmers’  market?   •  Who  are  leaders  in  the  organic  agriculture   sectors?     •  What  do  you  think  makes  them  “leaders”?  
  • 3.
    Attributes of aLeader 1.  Passion:  Effec<ve  leaders  believe  passionately   in  their  goals.  They  have  a  posi<ve  outlook  on   who  they  are,  and  they  love  what  they  do.   Their  passion  for  life  is  a  guiding  star  for   others  to  follow.   2.  Dedica.on:  Effec<ve  leaders  are  dedicated  to   their  cause  and  will  work  assiduously  on   behalf  of  those  following.  Leaders  give   themselves  en<rely  to  the  task  as  necessary.    
  • 4.
    Attributes of aLeader 3.  Guiding  vision:  Effec<ve  leaders  know  what   they  want  to  do,  and  have  the  strength  of   character  to  pursue  their  objec<ves  in  the   face  of  opposi<on  and  in  spite  of  failures.     The  effec<ve  leader  establishes  achievable   goals  based  on  their  vision.   4.  Curiosity:  Leaders  are  learners.  They   wonder  about  every  aspect  of  their  charge.   They  find  out  what  they  need  to  know  in   order  to  pursue  their  goals.    
  • 5.
    Attributes of aLeader 5.  Integrity:  Because  they  know  who  they  are,   effec<ve  leaders  are  also  aware  of  their   weaknesses.  They  only  make  promises   they  can  follow  through  on.   6.  Honesty:  Leaders  convey  an  aura  of   honesty  in  both  their  professional  and   their  personal  lives.     7.  Trust:    Effec<ve  leaders  earn  the  trust  of   other  and  act  on  behalf  of  their  team,  staff,   circle,  followers,  and/or  colleagues.      
  • 6.
    Attributes of aLeader 8.  Risk:  Effec<ve  leaders  take  calculated  risks   when  necessary  to  achieve  their   objec<ves.  If  a  mistake  is  made,  the   effec<ve  leader  will  learn  from  the  mistake   and  use  it  as  an  opportunity  to  explore   other  avenues.   9.  Listening:  Leaders  listen!  This  is  perhaps   the  most  important  aLribute  of  all.      
  • 7.
    Leadership • Leadership  is  the  ability   to  develop  or  hold  a   vision  that  mo.vates   others  to  move  with  a   passion  toward  a   common  goal    
  • 8.
    Leadership •  Simon  Sinek  video     •  Derek  Sivers  video   •  Two  resources  to  read   •  People  iden<fy  two  different  kinds  of  leaders  –   “front  of  house”  and  “behind  the  scenes”   •  We  need  both  in  our  organiza<ons  and  sectors   •  Clarify  not  just  roles  but  who  excels  in  these  two   realms,  and  are  they  placed  appropriately?    
  • 9.
    Leadership Tip #1 • A  <tle  may  give  you   leadership  status  but   your  ac<ons  make  you   someone  who  leads  
  • 10.
    Leadership in Staff • We  tend  to  hire  for  skill  sets  (experience  with   various  soUware,  ability  to  liU  40  lb,   fundraising  experience,  etc.)   •  “We  hire  for  the  smile  and  train  the  brain”   •  AYtude  can’t  be  taught   •  We  need  to  be  looking  for  leaders,  not  just   task  do-­‐ers  
  • 11.
    What Leaders Possess • Knowledge  that  one’s  decisions  make  a   difference,  both  posi<vely  and  nega<vely,  in   the  lives  of  others   •  The  ability  to  assess  the  impact  of  their   ac<ons  on  situa<ons  and  others,  and  be   cri<cally  self-­‐reflec<ve   •  The  understanding  that  if  you  never  meet  a   challenge,  you  will  never  find  out  what  you   are  worth    
  • 12.
    Leadership Tip #2 • Once  in  a  while,  a  new   idea  will  change  the  fate   of  your  farmers’  market,   organiza<on,  or  an   en<re  movement.  Dare   to  innovate.  
  • 13.
    Being a Leader • Think  great  thoughts.    Small  thinking  is  why   companies  go  broke  and  organiza<ons  become   irrelevant.   •  Turn  disasters  into  opportuni<es.  Turn  every  obstacle   into  a  personal  triumph.   •  When  you  want  to  tell  someone  something   important,  do  it  personally.   •  Be  compassionate  when  you  review  the  work  of   others.   •  Don’t  be  afraid  to  get  your  hands  dirty  doing  what  you   ask  others  to  do.    Make  coffee.  Sweep  a  floor.     •  Story:  Gung  Ho    
  • 14.
    Being a Leader • Listen  effec<vely   •  Encourage  teamwork  and  par<cipa<on   •  Empower  team  members  and  make  sure  they   know  how  their  work  fits  into  the  bigger  picture   •  Communicate  effec<vely   •  Make  sound  and  <mely  decisions   •  Give  people  autonomy  to  do  what  they  do  best   •  Know  yourself  and  your  team,  be  reflec<ve   •  Protect  your  team,  and  take  blame  personally   •  Have  vision,  courage  and  commitment   •  Give  credit  wherever  it  is  due  and  cheer  loudly  
  • 15.
    Leadership Tip #3 • There  are  a  lot  of  great   ideas  gathering   momentum  in  the  local   and  organic  food   movements.  Is  your   organiza<on  one  of  them?  
  • 16.
    Leadership Questions 1.  What  is  your  experience  with  leadership?     2.  What  are  the  challenges  facing  your  market   or  organiza<on?     3.  What  helps  you  lead?     4.  What  makes  effec<ve  behind-­‐the-­‐scenes   leadership?  (what  people  don’t  see)   5.  What  makes  effec<ve  front-­‐of-­‐house   leadership?  (what  people  do  see)  
  • 17.
    Summarizing Today  Rela<onship  Marke<ng  and  Branding    Customer  Service    Merchandising  and  Displays    Leadership   •  What  one  juicy  nugget  are  you  excited  about?   •  What  invites  self-­‐reflec<on?   •  What  did  you  learn  from  someone  else  today?   •  What  ques<ons  are  leU  inside  you?