This document discusses various aspects of decision making. It provides a definition of decision making as examining options, comparing them, and choosing a course of action. It then lists factors to consider for effective decision making like perception, priority, risk, and goals. Six steps of decision making are outlined, beginning with constructing a clear picture of the decision and ending with committing to a choice. Various decision making techniques are also described, such as using decision matrices, T-charts, and cost-benefit analysis. The document concludes with a hypothetical scenario about children near train tracks to illustrate decision making dilemmas.
Teaching The Decision Making Process for High School StudentsAntonio Coffield
Students are introduced to the Decision-Making Process, why it’s relevant & why it can be an essential life-skills tool. Students will be able to make decisions by considering multiple possibilities and choosing among them.
Teaching The Decision Making Process for High School StudentsAntonio Coffield
Students are introduced to the Decision-Making Process, why it’s relevant & why it can be an essential life-skills tool. Students will be able to make decisions by considering multiple possibilities and choosing among them.
Management - Chapter 7 : Individual & Group Decision MakingUTAR
Learning outcome
1. Differences between programmed and non-programmed decisions
2. 4 important decisions making styles
3. 4 rational decision making styles
4. advantages and disadvantages of group decision making
This presentation is based upon the topic "Group decision making".
Its styles and techniques,advantages & disadvantages,group-size,consensus,process group of decision making
Management - Chapter 7 : Individual & Group Decision MakingUTAR
Learning outcome
1. Differences between programmed and non-programmed decisions
2. 4 important decisions making styles
3. 4 rational decision making styles
4. advantages and disadvantages of group decision making
This presentation is based upon the topic "Group decision making".
Its styles and techniques,advantages & disadvantages,group-size,consensus,process group of decision making
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Business opportunities of moderate to even light complexity often expose decision makers to hundreds, if not tens of thousands, of coordinated decision options that should be considered thoughtfully before making resource commitments. That complexity is just overwhelming! Unfortunately, the typical response is either analysis paralysis or "shooting from the hip," both of which expose decision makers to unnecessary loss of value and risk. This tutorial teaches decision makers how to tame option complexity to develop creative, valuable decision strategies that range from "mild to wild" with three simple thinking tools.
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PLUS THE DECISION MAKING PROCESS12LikeLikeTweet 4.docxLeilaniPoolsy
PLUS: THE DECISION MAKING PROCESS
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We selected a six step decision making process that synthesized the decision making models
used in existing training, not just ethics training.
The model is descriptive of how people intuitively make decisions and makes the steps
explicit.
The six steps of this natural, intuitive decision-making process are:
• Step 1:
Define the problem (#1)
• Step 2:
Identify available alternative solutions to the problem (#2)
• Step 3:
Evaluate the identified alternatives (#3)
• Step 4:
Make the decision (#4)
• Step 5:
Implement the decision (#5)
• Step 6:
Evaluate the decision (#6)
Step 1: Define the problem
The most significant step in any decision making process is describing why a decision is called for and identifying the
most desired outcome(s) of the decision making process.
One way of deciding if a problem exists is to couch the problem in terms of what one wanted or expected and the actual
situation. In this way a problem is defined as the difference between expected and/or desired outcomes and actual
outcomes.
This careful attention to definition in terms of outcomes allows one to clearly state the problem. This is a critical
consideration because how one defines a problem determines how one defines causes and where one searches for
solutions.
The limiting aspect of the problem definition step is not widely appreciated. Consider this example.
Your company owns an old, downtown office building. Tenants are complaining that their employees are getting angry
and frustrated because there is always a long delay getting an elevator to the lobby at rush hour.
You are asked for a reaction on how to solve this problem. As with most problem situations there are several ways to
define the situation and several solutions that suggest themselves.
This scenario has been presented to over 200 groups in a training environment. The most common alternatives these
groups offered were:
• Flexible hours- so all the tenants' employees wouldn't be at the elevators at the same time.
• Faster elevators - so each elevator could carry more people in a given time period.
• Bigger elevators - so each elevator could carry more people per trip.
• Elevator banks- so each elevator would only stop on certain floors, increasing efficiency.
• Better elevator controls - so each eltor would be used more efficiently.
• More elevators - so that overall carrying capacity could be increased.
• Improved elevator maintenance - so each elevator would be more efficient.
• Encourage employees to use the stairs - so fewer people would use the elevators.
PLUS: The Decision Making Process | Ethics Resource Center
If you examine each alternative you will see that several different definitions of the problem must have existed.
• If the solution is "flexible hours" the problem must have been defined as, "Too many people getting off work at a
given ti.
Decision Making
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3. Definition
Decision Making:
The process of examining your possibilities
options, comparing them, and choosing a
course of action.
4. Related Quotes
“Be sure you are right -- then go ahead.”
Davy Crocket.
“Doing what's right isn't hard -- Knowing what's
right is.” Lyndon B. Johnson.
“Mine own applause is the only applause which
matters.” Cicero.
“Once you've made your mark, watch out for
erasers!” Will Rogers.
6. Six C's of Decision Making (1 of 3)
1. Construct.
2. Compile.
3. Collect.
4. Compare.
5. Consider.
6. Commit.
7. Six C's of Decision Making (2 of 3)
Construct a clear picture of
precisely what must be decided.
Compile a list of requirements that
must be met.
Collect information on alternatives
that meet the requirements.
8. Six C's of Decision Making (3 of 3)
Compare alternatives that meet
the requirements.
Consider the "what might go
wrong" factor with each
alternative.
Commit to a decision and follow
through with it.
9. Decision-Making Techniques and Tools
by Chad Brooks, BusinessNewsDaily Senior Writer | April 01, 2014 03:24am ET
• When running a business, making the
right decisions can lead to success, while
making the wrongs can result to failure.
With so much riding on each decision, it's
important that thoughtful consideration is
put into each one that needs to be made.
To help them, many business leaders go
through a thoughtful decision-making
process.
10. Identify the decision to be made:
• After realizing that a decision must be made,
you then go through an internal process of
trying to clearly define the nature of the
decision you must make.
11. Gather relevant information:
• Most decisions require collecting pertinent
information. Some information must be
sought from within yourself through a process
of self-assessment, while other information
must be sought from outside books, people
and a variety of other sources.
12. Identify alternatives:
• Through the process of collecting information
you will probably identify several possible
paths of action, or alternatives. In this step of
the decision-making process, you will list all
possible and desirable alternatives.
13. Weigh evidence:
• In this step, you draw on your information and
emotions to imagine what it would be like if
you carried out each of the alternatives to the
end. You must evaluate whether the need
identified in Step 1 would be helped or solved
through the use of each alternative.
14. Choose among alternatives:
• Once you have weighed all the evidence, you
are ready to select the choice that seems to
be best suited to you
15. Take action:
• You now take some positive action, which
begins to implement the alternative you
chose.
16. Review decision and consequences:
• In the last step you experience the results of
your decision and evaluate whether or not it
has "solved" the need you identified in Step 1.
If it has, you may stay with this decision for
some period of time. If the decision has not
resolved the identified need, you may repeat
certain steps of the process in order to make a
new decision.
17. Decision-making tools and techniques
• While the basic principles might be the same,
there are dozens of different techniques and
tools that can be used when trying to make a
decision. Among some of the more popular
options, which often use graphs, models or
charts, are:
18. Decision matrix:
• A decision matrix is used to evaluate all the
options of a decision. When using the matrix,
create a table with all of the options in the
first column and all of the factors that affect
the decision in the first row. Users then score
each option and weigh which factors are of
more importance. A final score is then tallied
to reveal which option is the best
19.
20. T-Chart:
• This chart is used when weighing the plusses
and minuses of the options. It ensures that all
the positives and negatives are taken into
consideration when making a decision.
21.
22. Decision tree:
• This is a graph or model that involves
contemplating each option and the outcomes
of each. Statistical analysis is also conducted
with this technique.
23.
24. Multivoting:
• This is used when multiple people are
involved in making a decision. It helps whittle
down a large list options to a smaller one to
the eventual final decision
25.
26. Pareto analysis:
• This is a technique used when a large number
of decisions need to be made. This helps in
prioritizing which ones should be made first
by determining which decisions will have the
greatest overall impact.
27.
28. Cost-benefit:
• This technique is used when weighing the
financial ramifications of each possible
alternative as a way to come to a final decision
that makes the most sense from an economic
perspective
29.
30. Conjoint analysis:
• This is a method used by business leaders to
determine consumer preferences when
making decisions.
34. How to Make Good Choices
• What is the choice I need to make?
• Will my choice get me in trouble?
• Will my choice put me in danger?
• Will my choice hurt myself or others?
• Do I need to ask for help?
35. Easy Choices
• Some choices are easier to make than
others.Sometimes you must make a
decision from the choices given to
you. In the choices below, choose the
best one for you.
hamburgers or hot dogs
cats or dogs
summer or winter
playing a game or riding a bike
36. Hard Choices
• Read the choice and decide what
would be a good decision based on
the questions you ask yourself.
• Charlie is very angry with Ben and
wants to yell at him. What is the
question Charlie needs to ask before
giving into his anger?
37. Another Hard Choice
• Susan’s mother asked her to do the
dishes but her favorite TV show is on.
What should Susan think before
making her choice?
38. Another Hard Choice
• Robbie is really hungry and his
friend, John, offers to let him get
in line in front of him. What
should Robbie ask himself before
deciding where to stand in the
lunch line?
39. What I Choose Affects Others
• Everything we do makes a difference in
someone else’s life.
• Good choices may let others’ lives get
better.
• Bad choices may cause problems for
others.
• Good choices and considering others
before you make a choice will help you
lead a happier, healthier, and safer life.
40. What Happens Next
• Your choices and actions have
consequences.
• Some consequences are good and
some are bad.
• A consequence is the what happens
next.
• Before making a decision, think
ahead to what could happen.
41. Correcting Bad Choices
• Sometimes we all make mistakes. We
make bad choices even when we
know the consequences are going to
be bad.
• When we make poor choices, we feel
sad, scared, or angry.
• Since we can not always make good
choices, we need to know how to
correct our poor choices.
42. Mistake Correcting Rules
• Look the person in the eye and say, “I’m
sorry.”
• Ask for a time out to think of a plan.
• Ask the person you hurt what you can do
to help.
• Ask an adult for help if needed.
• Remember and learn never to do the
same mistake again.
43. Setting Goals
• We set goals to get what we want.
• Think of a goal to reach.
• Decide on the choices you have to
make to reach the goal.
• Remember it may take time so be
patient.
45. Introduction
The story given here is
quite interesting and
really gives us an insight
into DECISION MAKING
Next
46. Which one will you choose?
A group of children were playing
near two railway tracks, one still in
use while the other disused. Only
one child played on the disused
track, the rest on the operational
track.
Next
47. Which one will you choose?
The train came, and you were just
beside the track interchange. You
could make the train change its
course to the disused track and
saved most of the kids.
Next
48. Which one will you choose?
However, that would also mean the
lone child playing by the disused
track would be sacrificed. Or would
you rather let the train go its way?
Let's take a pause to think what
kind of decision we could
make................
Next
49. Which one will you choose?
Analyse the situation………….
Think and reflect…….
Decided your answer !!!!
Now … go ahead
Next
50. Which one will you choose?
Most people might choose to divert
the course of the train, and sacrifice
only one child. To save most of the
children at the expense of only one
child was rational decision most
people would make, morally and
emotionally.
Next
51. Which one will you choose?
But, have you ever thought that the
child choosing to play on the disused
track had in fact made the right
decision to play at a safe place?
Nevertheless, he had to be sacrificed
because of his ignorant friends who
chose to play where the danger was.
Next
52. Which one will you choose?
This kind of dilemma happens
around us everyday. In the office,
community, in politics and
especially in a democratic
society, the minority is often
sacrificed for the interest of the
majority, no matter how foolish or
ignorant the majority are, and
how farsighted and
knowledgeable the minority are.
Next
53. Which one will you choose?
The child who chose not to play
with the rest on the operational
track was sidelined. And in the
case he was sacrificed, no one
would shed a tear for him.
Next
54. Which one will you choose?
To make the proper decision is
not try to change the course of
the train because the kids playing
on the operational track should
have known very well that track
was still in use, and that they
should have run away if they
heard the train's sirens.
Next
55. Which one will you choose?
If the train was diverted, that lone
child would definitely die because
he never thought the train could
come over to that track!
Moreover, that track was not in
use probably because it was not
safe.
Next
56. Which one will you choose?
If the train was diverted to the
track, we could put the lives of all
passengers on board at stake!
And in your attempt to save a few
kids by sacrificing one child, you
might end up sacrificing
hundreds of people to save these
few kids
Next
57. Which one will you choose?
While we are all aware that life is
full of tough decisions that need
to be made, we may not realize
that hasty decisions may not
always be the right one.
"Remember that what's right isn't
always popular... and what's
popular isn't always right."
59. Decision Making Quiz and Questions
• Take the decision-making quiz. How do you see the two
styles working together?
• What are the pros and cons of each style?
• Think about a decision you had to make this week. Describe
how it turned out and how you feel about your decision.
• What types of decisions do you find the easiest to make?
The hardest?
• What is one way you can make daily decision-making easier
on yourself this week?
60. What Type of Decision Maker are
You?
• To learn your decision-making style, take this quiz. Read each statement and decide if it is
True or False for you:
• Even though I’m pretty satisfied with my life, I often imagine how it could be better.
T F
• At a restaurant I have a difficult time deciding which dinner item to select, and after dinner I
find myself wondering if I would have liked something else better.
T F
• I like to multi-task online, and I always check out the links my friends post. I don’t want to
miss anything interesting.
T F
• I wait until the last minute at gift-giving times because I want to make sure that I’ve gotten
the best possible gift for each person.
T F
• I like to check out all my options when I shop for myself, including online, sales and multiple
stores, but when I get home I still wonder if I’ve gotten the best deal.
T F
• My friends always ask me my opinion on restaurants, movies ─ you name it! I keep lists of the
things I love.
T F
61. Cont.
• I’d rather write an email than talk to someone on the
phone because I want to make sure I have time to select the right words to
convey my meaning.
• T F
• Making major purchases for our family is difficult for
me due to the number of choices, wanting to get the highest quality and
stay
within our budget.
• T F
• I set high standards for myself in most every thing I
do.
• T F
• I often question my choices, wondering if I should have decided
differently.
T F
62. Result
• You’re done! Now, count the number of “true”
answers you had and the number you
answered as “false.” If you have 7 or more
“true”answers, then you’re more on the end
of the scale of being a maximizer. If you had 7
or more “false” answers, you are more of a
satisfier. If your answers were split evenly or
close to even, you are probably somewhere in
the middle.
63. References
Primer on Decision Making: How
Decisions Happen Hardcover
by James G. March (Author)