GROUP DYNAMICS & BEHAVIOUR

1. Department of Management Studies
NATIONAL INSTITUTE OF TECHNOLOGY , SILCHAR
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2. LEARNING GOALS
1. Meaning of Groups
2. Why do people join groups ?
3. Factors causing Group Formation
4. Types of Groups
5. Group Structure
6. Stages of Group Development
7. Group Dynamics
8. Group Behavior
9. Intergroup Conflict
10.Consequences of Intergroup Conflict
11.Improving the Quality of Intergroup
Relation
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3. What is a Group ?

A collection of individuals who have regular contact and
frequent interaction, mutual influence, and who work
together to achieve a common set of goals
“Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.”
STEPHEN ROBBINS
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4. 
Psychological Factors

Economic Factors

Cultural Factors

Security Factors
j
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5.  Goal
Achievement
 Safety
and security
 Power
 Self
Esteem Needs
 Companionship
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6. 
Production groups

Service groups

Management groups

Project groups

Action and performing groups

Advisory groups
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7. .
Important Elements of Group structure:I.
II.
III.
IV.
V.
Roles
Norms
Values
Communication pattern
Status differentials
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8. Bruce Tuckman(1965) five stages of group development
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9. The group dynamics refers to changes which take place
within groups and is concerned with the interaction and
forces obtained between group members in social
settings …
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10. 
CONCERNED WITH GROUP

CHANGES IN LEADERSHIP, INTRODUCTON OF
THE NEW MEMBERS

RIGIDITY AND FLEXIBILTY

CONTINOUS PROCESS
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11. “Group behavior is the social process by which people relate
and respond to each other and perform their respected roles
as members of small-integrated clusters.”
There are two dimensions of group behaviors:
 Intra group behavior
 Inter group behavior
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12. Group
Performance
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13. CONFLICT
 a situation in which two or more people disagree over issues
of organizational substance with one another
INTERGROUP COFLICT
 It refers to the conflict between two groups, departments, or
sections in an organization.
SUCH CONFLICTS ARISE MAINLY
DUE TO
Goal
Incompatibility
Resources
INTERGROUP
CONFLICT
Time
Incompatibility
Contentious
Influence Tactics
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14. 




Group members' perceptions of one another change in a negative manner
where a distinction is made between "in-group" and "out-group".
Members of groups in conflict develop an "us versus them" mentality and view
members of the other group as fundamentally different from themselves but
similar to each other.
Group members become more cohesive to compete against a "common
enemy".
Quality of intergroup interactions (e.g., communication) may decline among
groups in conflict, which in turn may decrease the quality of work.
Negative perceptions of the other group may be transferred to incoming
group members.
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15. SUPER ORDINATE GOALS
 NEGOTIATION
 MEMBER EXCHANGES
 INTERGROUP TEAM DEVLOPMENT
 REDUCING THE NEED FOR INTERGROUP
RELATIONS
 FAIR ALLOCATION OF RESOURCE PROCESS

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16. 


Groups are typically formed to accomplish work related tasks in
an organization.
Groups behavior extensively influence the performance of the
member as also the over all behaviors of the organization.
Group dynamics helps to recognize the formation of group and
how a group should be organized, lead and promoted
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