Location intelligence Platform delivering Location Based Offers in Branch. Connecting the digital channels with live messaging reducing customer churn & automating cross & up selling.

1. L I M I T L E S S
I N S I G H T
L O C A T I O N I N T E L L I G E N C E S O L U T I O N
Transforming Digital Innovation within Banking

2. LIVE MARKETING IN CHANEL

3. Limitless provides the bank with customer
journey analytics (CJA) within channel,
understanding the individual customers’
needs and behaviours.
We combine this with open banking information on what a customer purchases to
provide them with personal relevant targeted offers.
This can be delivered seamlessly via any digital channel.
AUTOMATING HUMAN INTERACTIONS
THE OPEN BANKING SOLUTION

4. Integrated approach across connected
digital channels putting the customer first.
Providing customers and business insights
that are actionable and immediate.
The responsive bank allows you to deliver personalized, relevant
compelling messages direct to the customers device seamlessly
across channels.
Allowing to up-sell and cross-sell based on flags in the system with
competing products.
ADDING GOOGLE ANALYTICS TO PHYSICAL BRANCHES
DIGITAL CHANNELS MOBILE FIRST

5. Personalisation
Location Real Rewards
Understanding
Using actionable insights to boost
customer loyalty and anticipate life
moments.
• We noticed you are aren't using our app please download
• We noticed you are using a store card we can save you x
• Your mortgage is up for renewal
• React to opportunities at speed increasing spend
CUSTOMERS WANT/NEED RELATIONAL INTERACTIONS
CUSTOMER & BUSINESS INSIGHTS

6. Supercharge every life time moment
you take with absolute confidence
We have the ability to interact with customers in the moment
1. Micro surveys on ‘How did we do today’
2. Dormancy based on exception reporting
3. Promotions and rewards based on loyalty
INSTANT GRATIFICATION IN A CONSUMPTION SOCIETY
IMMEDIACY ON DEMAND.
RIGHT HERE, RIGHT NOW!

7. PERSONALISATION SEGMENTATION
• Understanding your customer
• Auto recognition in channel
• Hello Tim, Søren, Helen and Kieran
• Fastest journey in branch / channel
• Services they might require
• Up-sell and cross-sell
Søren
GOLD
Tracey McCann
SILVER
Tim Turner
BRONZE

8. Supercharge every life time moment
you take with absolute confidence
We have the ability to interact with customers in the moment
1. We segment and understand the customer
2. We reward loyalty for our customers
3. We build long term relationships
Reducing Banking churn by more than 15%
Increasing Additional Revenue by 8%
CREATING EXPERIENTIAL BANKING

9. To complete the customisation of the
Limitless solution for this project, we will
utilise our existing in-house developers.
They will be responsible for joining up the work of all third parties
into a complete single platform.
We will build 2 additional features for the Danske Bank
1. Basic recommendation engine (loyalty)
2. Enhanced marketing functionality delivering personal relevant
offers (segmentation)
Personalising the in-channel journey
GOALS

10. Innovative
Inform your strategy with
customer and business
insight
Automated
Up-sell and cross-sell
automatically
Immediate
Instant gratification
Recommendation
Personal Relevant
promotions allow you to grow
margin
Insights
Own your customer and
increase life time value
L I M I T L E S S I N S I G H T
O P T I M I S I N G A N D A U T O M A T I N G B A N K I N G
www.limitlessinsight.com