The document outlines a retail intelligence solution designed to enhance in-store marketing by creating seamless, personalized customer experiences akin to online shopping. It emphasizes leveraging data analytics to understand customer behavior, optimize store layouts, and deliver targeted promotions in real-time, ultimately driving sales growth and brand loyalty. Key features include customer onboarding through Wi-Fi, omnichannel marketing insights, and utilizing AI to tailor marketing strategies for individual customers.

1. L I M I T L E S S
I N S I G H T
G R O U N B R E AK I N G L O C AT I O N I N T E L L I G E N C E S O L U T I O N T R AN S F O R M I N G I N S T O R E M AR K E T I N G

2. CREATING EXPERIENTIAL RETAIL
We help physical retailers create
experiential stores that are every
bit as streamlined, easy to use
and tailored as online.
Google Analytics for Physical Stores
80% of transactions still take place in store

3. P R O V I D I N G Y O U R C U S T O M E R W I T H
A S E A M L E S S J O U R N E Y B Y C R E AT I N G
A F R I C T I O N L E S S E X P E R I E N C E
L I M I T L E S S I N S I G H T
By 2017, 89% of marketers expect customer experience to be their primary differentiator.

4. CUSTOMER & BUSINESS INSIGHTS
Using actionable insights to boost
customer loyalty and anticipate
What they want, when they want it.
Right here, right now!
• Offer linked promotions based on buying patterns
• Map, analyse and influence each customer’s journey
• Transform brand loyalty into profitable growth
• React to opportunities at speed increasing spend
• Communicate values of your retail brand
• Socially interact and engage
• Satisfy desire for instant gratification & grow basket
Personalisation
Localisation Appreciation
Understanding

5. A FRICTIONLESS JOURNEY TO A
COMPLETE CUSTOMER
EXPERIENCE
Personalisation
- Hello Joanne
- Products that you want
in correct sizes
- Help at changing rooms
various sizes
- Smart mirrors various
colours
- People who bought this
also bought …
Localisation
- Local trends
- Local brands
- Local culture; Afternoon Tea
instead of Prosseco
- RCD instead of Ascot
Appreciation
- Know your customer
- Own your customer
- Reward your
customer
- Treat & Retain
Understanding
- Journey too store
- Auto recognition in store
- Fastest journey in store
product placement
- Quickest solution to find
product
- Fastest payment method

6. UNDERSTAND
- Journey too store
- Auto recognition in store
- Fastest journey in store
product placement
- Quickest solution to find
product
- Fastest payment method

7. PERSONALISATION
- Hello Joanne
- Products that you want
in correct sizes
- Help at changing rooms
with various sizes
- Smart mirrors various colours
- People who bought this
also bought …

8. LOCALISATION
- Local trends
- Local brands
- Local culture; Afternoon Tea instead
of Prosecco
- RCD instead of Ascot

9. APPRECIATION
- Know your customer
- Own your customer
- Reward your customer
- Treat & Retain

10. A COMPLETE SET OF ANALYTICS
AND DIGITAL MARKETING TOOLS
Wi-Fi / Customer
Onboarding
Instore
Journey
Realtime
Marketing
Omni Channel
View
DELIVERING LONG
TERM SALES GROWTH

11. ALLOWING YOU TO
• Reward your top customers as they arrive
• Immediate Consumption Messaging Live in store
• Integrate with social channels
• Connect into EPOS to close the sales loop
SEAMLESS ONBOARDING
Visitors are prompted to
join the free Wi-Fi network.
Getting customers onboard
is quick, easy and simple.

12. • Queue Management
• Customer/Staff Ratio
• Effective
Merchandising
• Product Placement
• Inter-site
Benchmarking
• Abandoned Baskets
• Product Returns
• Transaction Values
SUPERCHARGE EVERY MICRO ACTION
YOU TAKE WITH ABSOLUTE CONFIDENCE
Analyse travel paths, dwell time
and Areas visited, so you can
optimise / reduce:

13. 360° OMNICHANNEL CUSTOMER VIEW
Analysing in-store, online and
social channel’s you’ll see a single
view of every customer’s
purchasing behaviour.
This empowers you to deliver personalised, relevant
compelling messages direct to their device, live in-
store.

14. RELEVANCE IS THE KEYWORD WHEN
IT COMES TO REAL-TIME MARKETING
Influencing a consumer in a
buying moment and giving them
the right call to action – but how
do we know what and when these
are?
MAKE IT PERSONAL
Through granular data, detailed demographics,
psychographics and consumers’ clickstreams,
you can connect customers with offers tailored
just for them and at just the right moment. Ai / Ml

15. Innovative
Inform your strategy with in
store analytics and insight
Prescriptive
Understand your Customer
so that you can Sell More
Analytics
Know your customer &
influence them to Buy More
Recommendation
Personal Relevant
promotions allow you to grow
margin
Insights
Own your customer &
increase Life Time Value
L I M I T L E S S I N S I G H T
- O P T I M I Z E T H E V E R Y B E S T O F P H Y S I C A L R E T A I L -
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