3D Cart

eCommerce with
3D Cart
Hvantage Technologies Inc.

About 3D Cart
3D Cart is the premier
platform with over 18
years in eCommerce, and
$4 billion in online
transactions.
1
3D Cart offers you with
robust online shopping
software utilized by more
than 15,000 online
sellers.
2
It has everything you
need to build your online
store; from real-time
shipping to any payment
modes. Increase visitors
with the best ecommerce
platform for SEO.
3
Its platform integrates
every feature you need
for creating a complete
eCommerce website,
with no need to install
software. You can be up
and running in minutes.
4

❖ Customizable: Choose from a wide selection of free or premium themes
and customize them as you see fit.
❖ Synchronized: Sync your products for sale on eBay, Amazon, Google
Shopping, Facebook and more with a few clicks of the mouse.
❖ Adaptable: Downloading, shipping, drop-shipping; all delivery methods
are covered.
❖ Powerful: No shortcuts or "easy mode", 3D Cart's powerful platform is
built for the serious internet marketer.
❖ Affordable: With no setup fees or transaction fees, and a choice of plans
for even a small home business, 3D Cart is your affordable eCommerce
Software.
❖ Secure: PCI Certified hosting, SSL technology, and anti-fraud measures
protect you and your customers' information, inspiring confidence in your
business.
❖ Transparent: No contracts. No hidden caveats. No surprise fees. No
confusing terms. Just a full-featured, reliable, customizable online store

❖ Expandable: A robust selection of apps allows you to further tweak your
store to meet the needs of your business.
❖ Reliable: With 3D Cart, you can rely on speedy performance and 99.99%
uptime.
❖ Scalable: From a one-person business with ten products to sell, to a huge
company with thousands of items, 3D Cart has all the tools you need to
prosper.
❖ Responsive: Many of 3D Cart's responsive themes are free, unlike other
platforms which restrict all their responsive themes to Premium.

Why Choose Hvantage??
For 3D Cart

❖ This online shopping software provides great functionality; however, it can
at times eat up a lot of your time and is tiresome to work with the backend
when uploading products, managing product relationships, flexible
templates etc. All these services can be handled by Hvantage through our
3D Cart back office services.
❖ We have widespread experience of working on 3D Cart shopping cart
software. Our well versed, skilled and professional team of 3D Cart back
office services works exclusively for 3D Cart product data entry services.
❖ We have exposure to various industry domains like computers, sports,
apparel etc. We take care of your 3D Cart template customization without
consuming your precious time.

Our offerings
with 3D Cart Product Entry, Upload & Management

Manual Product Upload
We also offer manual entry for uploading products, or uploading in "bulk“ and
addition of all significant item related details like item title, item description,
images, its selling price, special offers, SKU/UPC, quantity, manufacturer,
caption etc.

Category Management
We also offer manual entry for uploading products, or uploading in "bulk“ and
addition of all significant item related details like item title, item description,
images, its selling price, special offers, SKU/UPC, quantity, manufacturer,
caption etc.

Product Description
Our team of expert copywriters is well versed at writing elaborate and edifying
descriptions for all your products. We do a methodical study of all the keywords
to ensure that they include words specified in your product description

Product Image
Uploading/Editing
We understand that a visually appealing image can affect prospective sale, and
loss of a customer to your competitor. we shall crop, re-touch, re-size, re-make,
convert and modify images of your products on your site to leave an excellent
impression on your shopper’s mind.

SEO Friendly URL’s
We see to it that your product URL's and meta tags are search engine friendly.
We create a Product Index and Category Index that provides all your pages access
to the search engines! We also ensure that every page has a "breadcrumb" on top
to enable easy access on browsing any part of the site.

Inventory Management
We keep you informed of the number of items, turnaround times and items
availability at all times to have proper control and to handle your items
inventory.

Our offerings
with 3D Cart Customer Service

What Is Customer Service For
Ecommerce?
Ecommerce Customer Service (sometimes spelled e-commerce customers
service) is a strategy for providing Customer Service to customers on online
stores.

What Are The Benefits Of Ecommerce
Customer Service??
When retailers invest in improving their Ecommerce Customer Service, delivered
via a call centre, live chat, or other channels, they tend to be rewarded with
more loyal customers, better conversion rates, and an advantage over their
competitors.

Why Hvantage Technologies Inc. For
eCommerce Customer Service??
Hvantage is fast and flexible so retailers can easily adapt to the changing
landscape of consumer expectations and scale when they grow.

Since the experience of shopping online has some fundamental differences to
brick and mortar stores, online retailers must approach Customer Service
slightly differently.
One of the key differences involves customer context. When a shopper enters a
store, a clerk or Customer Service agent can begin to identify some things that
will help them decide how to provide support.
What Can Customer Service Do Other
Than Grievance Handling??

When And How Much Of Customer
Service?
Is the customer in a hurry? Does the customer appear to be in a good mood? Do
they look determined to buy something or are they just killing time while they
wait for someone?
Having a sense of some of these bits of information will inform retailers how to
best provide service, like whether or not the shopper wants attention or to be
left alone.

What To Note When Providing Customer
Service??
Online shopping does not provide these types of visual clues, so when online
retailers want to provide e-commerce Customer Service they must take a
different approach. Context has to come in the form of data, which can be used
to provide better experiences.

What Could Be The Different Ways When
Providing Customer Service?
▶ Offer multi-channel support. Different channels have different strengths and
weaknesses. Measuring how customers use each channel will allow retailers to
take full advantage. They might prefer direct support via chat but
communication (like new offerings or sales) might be better through social
media.
▶ Personalize support and marketing. Since all activities, from browsing to
buying to Customer Service, happens online, it’s possible to track and
measure customer behaviour. That means when a customer reaches for
support, the support agent will already have access to information about the
customer, including purchase history, which will allow the agent to treat the
customer like a person.
▶ Offer self-service. Since many customer prefer to help themselves, many
online retailers benefit from offering a help centre, which can include
answers to frequently asked questions (FAQs), return policies, and more.

Why Customer Service Is Important?
All online retailers should invest in e-commerce Customer Service. Providing a
great customer experience is one of the few ways to genuinely stand out in an
already saturated online retail marketplace.

How Does Hvantage Help In Customer
Service??
Hvantage helps retailers build great relationships with their customers by
improving all aspects of the customer experience. Hvantage offers resources that
handle everything from phone support to live chat to email support.

Channels of Customer Service
Social Media
1
Mobile App
2
Email
3
Telephone
4
Web chat
5
Others
6

3D Cart

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