Location Intelligence Platform concentrating on the patient experience & helping improve customer services in Hospitals

1. FOR HEALTHCARE
THE LOCATION INTELLIGENCE
PLATFORM DELIVERING PERSONAL
RELEVANT MESSAGING
L I M I T L E S S
I N S I G H T

2. LIVE MARKETING IN CHANNEL

3. VISITORS ARE PROMPTED TO JOIN WI-FI.
Allowing you to:
• Recognise Patients as they arrive
• Measure the Patients movements within the Hospital / Ward
• Integrate with Patient Portal for appointments & out patients
• Connect into way finding to improve patient flow.
SEAMLESS ON BOARDING

4. IMPROVING EXPERIENCES
IN HEALTH CARE
MEASURE EVERY MOMENT TO
IMPROVE EFFICIENCY & PATIENT
SATISFACTION
We have the ability to interact with customers in the moment
1 Improve access to Healthcare
2 Deliver patient & staff connectivity
3 Enhance patient visits
4 Get Real time experiences
Reduce Re-emmitance by more than 15%
Decrease dwell time and spend by 8%

5. THE LIMITLESS PLATFORM
DETECT VISUALIZECOLLECT DISCOVERANALYZE ENGAGE
REAL-TIME CLOUD ENGINE
Point-of-Sale data
People counting data
Real time in-store location
Weather
Online marketing
Offline marketing
CRM data
Loyalty program data
Video cameras
Payment systems
Rich Analytics and
Admin Dashboard
Customer engagement
via smartphones
Integration of online
and physical stores

6. A COMPLETE SET OF ANALYTICS
AND DIGITAL MARKETING TOOLS
WI-FI / CUSTOMER
ONBOARDING
MOVEMENT THROUGH
HEALTHCARE
PERSONAL RELEVANT
MESSAGING
PERSONALISATION
SEGMENTATION
DELIVERING LONG
TERM SALES GROWTH
1. Product Placement
2. Staff/Customer Ratio
3. Shopping Duration
4. Heat Maps5. Segmentation
6. Click Streams
7. Personalised Promos
8. Brand Interaction

7. Engage Potential User &
Encourage Login to WiFi
Using traditional media such as popups
or window decals we can encourage
signup and login to the platform via
WiFi.
User Profiles (Admin View)
Platform Managers and Marketers have
access to returning user insights and
reward/offer activity
Personalised Offers
Targeted rewards and offers based on
individual or group analytics.
Exit Surveys
Gather customer satisfaction and
additional information on service
offerings and key metrics.
User Persona
Bernie is a gold level user who regularly
visits the centre and connects to the
WiFi. Bernie receives personalized
rewards and offers based on the
platforms analysis of her shopping
habits.
UNDERSTAND YOUR PATIENT
• Journey to Hospital zero point
• Auto recognition in Hospital
• Understand journey & Travel Paths on site
• Ratings reviews & Micro surveys

8. REAL TIME MESSAGING
DELIVERED LIVE IN
HEALTCARE
ANALYSE TRAVEL PATHS, DWELL TIME AND AREAS
VISITED, SO YOU CAN OPTIMISE / REDUCE:
• Staff Efficiency • Always on Connectivity
• Secure Communications • Segmentation /Personalisation
• Locate Staff • Way Finding / Best routes
• Instant Access • Connected to AV

9. HEALTHCARE OPTIMISE STAFF & PATIENT
EXPERIENCES
Real-time Patient behaviour analytics for customer
profiling, segmentation and optimization.
Develop patient mix and
placement
Offer free
customer Wi-Fi
Behaviour based
segmentation
Engage patients with
personalised marketing
Optimise staff
allocations
Full coverage Footfall
data
Optimise and measure
Digital Messaging
Collect rich patient
profile data

10. SOLUTION BENEFITS
FROM CUSTOMER INSIGHTS TO LIVE MARKETING DELIVERED LIVE IN STORE
TRUST
• Gather data to know your patient
• Market direct to your patient
• Optimise staffing and customer
service
• Enhance patient experience
STAFF
• Measure and improve marketing ROI
• Convert stores into prime ad space
• Personalised location based offers
• Link online-offline customer journeys
PATIENT
• Grow earnings from existing stores
• Improve base level rents
• Improve marketing and synergies
• Uniform KPIs from online and
physical stores

11. A g r o u n d b r e a k i n g l o c a t i o n i n t e l l i g e n c e s o l u t i o n
t r a n s f o r m i n g H e a l t h C a r e .
LIMITLESS INSIGHT
sales@limitlessinsight.com +44 7801 858 809
www.limitlessinsight.com
L I M I T L E S S
I N S I G H T