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limitlessinsight.com
L I M I T L E S S
I N S I G H T
LIMITLESS FOR SHOPPING
CENTRES
THE IN-STORE ANALYTICS AND MARKETING
PLATFORM
JANUARY 2018
1 WINDOW ROUNDELS 2 SCAN THIS QR CODE FOR OFFERS 3 POP UP STANDS
5
WITHOUT LIMITLESS
DISCONNECTED STORES MANAGED WITH REAR-VIEW
MIRRORS, NO OMNI CHANNELL CUSTOMER ENGAGEMENT
WITH LIMITLESS
DATA-DRIVEN STORE MANAGEMENT WITH
REAL-TIME, PERSONALISED MARKETING
Retailers are missing real-time
in-store customer profiling data
CRM /
Loyalty
In Store
Analytics
POS
Retail stores and campaigns are
managed based on hunches & rules of
thumb
WEB Consume
r data
Potential ROI from Suppliers Digital
signage, store Wi-Fi, and in-store
cameras is lost
Customers online, in-store and
mobile journeys are disconnected
Real-time customer location and
analytics from multiple sources
WIFI BEACON CAMERA MOBILE POS SIGNAGE
Connect customer
journeys between
all channels
Engage customers based
on their in-store location
Base managerial decisions on
accurate data and reporting
Sync in-store behaviour
with other retail data
Base in-store journey &
personalisation on real
data and measure
results
SHOPPING CENTRES: OPTIMISE TENANT MIX,
LOCATION & RENTS
REAL-TIME CUSTOMER BEHAVIOUR ANALYTICS FOR CUSTOMER PROFILING, SEGMENTATION & OPTIMISATION
© LIMITLESS, confidential6
BEHAVIOUR
BASED
SEGMENTATION
ENGAGE CUSTOMERS
PERSONALISED
MARKETING
OPTIMISE
STAFF
ALLOCATIONS
DEVELOP STORE MIX
AND PLACEMENT
OPTIMISE & MEASURE
DIGITAL ENGAGEMENT
BASE RENTS ON A
FULL COVERAGE OF
FOOTFALL DATA
COLLECT RICH
CUSTOMER PROFILE
DATA
OFFER FREE
CUSTOMER WI-FI
SHOPPING CENTRES: WHAT CAN BE MEASURED?
CROSS-
SHOPPING
ZONE
ANALYTICS
17
55
87
158
HEATMAPS
PATH ANALYSIS IN-STORE ANALYTICS
REPEAT VS.
UNIQUE
VISITS
© LIMITLESS, confidential
6734
PASSERSB
Y
ROOM USAGE
DETECT VisualizeCollect DiscoverAnalyze ENGAGE
THE LIMITLESS PLATFORM
8 © LIMITLESS, confidential
EPOS data
People counting data
Real time in-store location
Weather RSS Feeds
Online Tracking
In Store marketing
CRM data
Loyalty Data
Video cameras
Payment systems REAL-TIME CLOUD ENGINE
Prescriptive Analytics
& Admin Dashboard
Customer engagement
via smartphones
Integration of online
and physical stores
HOW DOES IT WORK?
© LIMITLESS, confidential9
Locate people real-time
based on anonymous Wi-
Fi pings from smartphones
Integrate other indoor
data sources
Aggregate observations for
real-time interior analytics
1
2
3
WIFI BEACON CAMERA MOBILE POS
© LIMITLESS, confidential10
No apps need
to be installed
No device data
connection required
No need to
access device
camera
Use existing Wi-Fi
Hardware
Integrate cameras
for Facial
Recognition
Integrated i
beacon devices
SOLUTION BENEFITS
From store operations to chain management – everyone benefits!
© LIMITLESS, confidential11
PRESCRIPTIVE ANALYTICSIN STORE MARKETINGLOCATION ANALYTICS
• Test layouts and store concepts
• Improve in-store conversions
• Optimise staffing & customer service
• Enhance customer experience
• Measure & improve marketing ROI
• Convert stores into prime ad space
• Personalised Location Based marketing
• Link online-in store customer journeys
• Grow earnings from existing stores
• Benchmark stores and align performance
• Boost ROI from signage, Wi-Fi,
• Uniform KPIs from online & physical stores
L I M I T L E S S
I N S I G H T
- A G R O U N D B R E A K I N G S O L U T I O N T R A N S F O R M I N G
S H O P P I N G C E N T E R S -
PERSONALISATION LOCALISATION UNDERSATNDING APPRECIATION

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Location Intelligence for Shopping Centres

  • 1. limitlessinsight.com L I M I T L E S S I N S I G H T LIMITLESS FOR SHOPPING CENTRES THE IN-STORE ANALYTICS AND MARKETING PLATFORM JANUARY 2018
  • 2. 1 WINDOW ROUNDELS 2 SCAN THIS QR CODE FOR OFFERS 3 POP UP STANDS
  • 3.
  • 4.
  • 5. 5 WITHOUT LIMITLESS DISCONNECTED STORES MANAGED WITH REAR-VIEW MIRRORS, NO OMNI CHANNELL CUSTOMER ENGAGEMENT WITH LIMITLESS DATA-DRIVEN STORE MANAGEMENT WITH REAL-TIME, PERSONALISED MARKETING Retailers are missing real-time in-store customer profiling data CRM / Loyalty In Store Analytics POS Retail stores and campaigns are managed based on hunches & rules of thumb WEB Consume r data Potential ROI from Suppliers Digital signage, store Wi-Fi, and in-store cameras is lost Customers online, in-store and mobile journeys are disconnected Real-time customer location and analytics from multiple sources WIFI BEACON CAMERA MOBILE POS SIGNAGE Connect customer journeys between all channels Engage customers based on their in-store location Base managerial decisions on accurate data and reporting Sync in-store behaviour with other retail data Base in-store journey & personalisation on real data and measure results
  • 6. SHOPPING CENTRES: OPTIMISE TENANT MIX, LOCATION & RENTS REAL-TIME CUSTOMER BEHAVIOUR ANALYTICS FOR CUSTOMER PROFILING, SEGMENTATION & OPTIMISATION © LIMITLESS, confidential6 BEHAVIOUR BASED SEGMENTATION ENGAGE CUSTOMERS PERSONALISED MARKETING OPTIMISE STAFF ALLOCATIONS DEVELOP STORE MIX AND PLACEMENT OPTIMISE & MEASURE DIGITAL ENGAGEMENT BASE RENTS ON A FULL COVERAGE OF FOOTFALL DATA COLLECT RICH CUSTOMER PROFILE DATA OFFER FREE CUSTOMER WI-FI
  • 7. SHOPPING CENTRES: WHAT CAN BE MEASURED? CROSS- SHOPPING ZONE ANALYTICS 17 55 87 158 HEATMAPS PATH ANALYSIS IN-STORE ANALYTICS REPEAT VS. UNIQUE VISITS © LIMITLESS, confidential 6734 PASSERSB Y ROOM USAGE
  • 8. DETECT VisualizeCollect DiscoverAnalyze ENGAGE THE LIMITLESS PLATFORM 8 © LIMITLESS, confidential EPOS data People counting data Real time in-store location Weather RSS Feeds Online Tracking In Store marketing CRM data Loyalty Data Video cameras Payment systems REAL-TIME CLOUD ENGINE Prescriptive Analytics & Admin Dashboard Customer engagement via smartphones Integration of online and physical stores
  • 9. HOW DOES IT WORK? © LIMITLESS, confidential9 Locate people real-time based on anonymous Wi- Fi pings from smartphones Integrate other indoor data sources Aggregate observations for real-time interior analytics 1 2 3 WIFI BEACON CAMERA MOBILE POS
  • 10. © LIMITLESS, confidential10 No apps need to be installed No device data connection required No need to access device camera Use existing Wi-Fi Hardware Integrate cameras for Facial Recognition Integrated i beacon devices
  • 11. SOLUTION BENEFITS From store operations to chain management – everyone benefits! © LIMITLESS, confidential11 PRESCRIPTIVE ANALYTICSIN STORE MARKETINGLOCATION ANALYTICS • Test layouts and store concepts • Improve in-store conversions • Optimise staffing & customer service • Enhance customer experience • Measure & improve marketing ROI • Convert stores into prime ad space • Personalised Location Based marketing • Link online-in store customer journeys • Grow earnings from existing stores • Benchmark stores and align performance • Boost ROI from signage, Wi-Fi, • Uniform KPIs from online & physical stores
  • 12. L I M I T L E S S I N S I G H T - A G R O U N D B R E A K I N G S O L U T I O N T R A N S F O R M I N G S H O P P I N G C E N T E R S - PERSONALISATION LOCALISATION UNDERSATNDING APPRECIATION

Editor's Notes

  1. We give Physical Retailers the Location & Basket Analytics to compete with On Line stores
  2. Screen with 4 steps Mobile No only Facebook login (Social Graph) e mail stepped process, First Name Gender Age Bracket Smart Barcode Links phone Customer Transaction PayQwik Scan & Go for rewarding loyalty & improving customer experience