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L I M I T L E S S
A G R O U N D B R E A K I N G S O L U T I O N
T R A N S F O R M I N G P H Y S I C A L R E TA I L M A R K E T I N G
I N S I G H T
THE PROBLEM
Retailers lack easy to use instore
analytical and digital marketing
tools.
They are struggling to stay
relevant against fierce online
competition.
THE SOLUTION
Limitless gives Dia amazing insights into your
customers and provides you with a direct way to
market to your customers live in store
1. Location Analytics
2. Basic Basket Analysis
3. Delivering Personal Relevant Offers live in store
4. Personal Recommendation Engine
FUTURE DEVELOPMET SCAN & PAY / REPORTING & BI
A COMPLETE SET OF
ANALYTICS AND DIGITAL
MARKETING TOOLS
REALTIMEMARKETING
SURPRISE DELIGHT
RICH CUSTOMER DATA
SEAMLESS ONBOARDING
OMNI CHANNEL
CUSTOMER VIEW
IMPROVE INSTORE
JOURNEY
SHAPING THE FUTURE OF SHOPPING AT DIA
• Increased Basket size / Profitability by 5%
• Improve store layouts increase margin 1%
• Understanding Anonymous shoppers
MAKING CUSTOMER’S LIVES EASIER
• Personal Relevant Offers delivered Instore
• Improved Instore journey
• Improve Queues / Customer Service Levels
TRACTION
Piloting MVP With Big Names
In The UK Including:
• General Retail
• Supermarket
• Pharmacy
Benjamin Fellowes
CTO
Pete Williams
SENIOR DATA ENGINEER
Clare Colhoun
COMMERCIAL SALES
Gary McDonald
CEO/Founder
MANAGEMENT TEAM
BUILT BY RETAIL EXPERTS FOR RETAILERS
1 RETAIL 2 LOYALTY RETAIL DATA3 SALES
WHY
• Dia’s Strong focus on Customer
/ Personalisation
• Obvious problem with low app
usage below 9% (pain point)
• Opportunity to work with in
market leader
Innovative
Inform your strategy with
real-world analytics and
insight
Prescriptive
Use Basket Analysis to
create
Unique Tailored offers
Analytics
Cut through the clutter to
Get to the real issue
Personalised
Deliver Personal Relevant
Unique Location Based
offers
Insights
Business & Customer
insights
To deliver sales & Margin
L I M I T L E S S
THE FUTURE OF RETAILING IS

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Dia v3

  • 1. L I M I T L E S S A G R O U N D B R E A K I N G S O L U T I O N T R A N S F O R M I N G P H Y S I C A L R E TA I L M A R K E T I N G I N S I G H T
  • 2. THE PROBLEM Retailers lack easy to use instore analytical and digital marketing tools. They are struggling to stay relevant against fierce online competition.
  • 3. THE SOLUTION Limitless gives Dia amazing insights into your customers and provides you with a direct way to market to your customers live in store 1. Location Analytics 2. Basic Basket Analysis 3. Delivering Personal Relevant Offers live in store 4. Personal Recommendation Engine FUTURE DEVELOPMET SCAN & PAY / REPORTING & BI
  • 4. A COMPLETE SET OF ANALYTICS AND DIGITAL MARKETING TOOLS REALTIMEMARKETING SURPRISE DELIGHT RICH CUSTOMER DATA SEAMLESS ONBOARDING OMNI CHANNEL CUSTOMER VIEW IMPROVE INSTORE JOURNEY
  • 5. SHAPING THE FUTURE OF SHOPPING AT DIA • Increased Basket size / Profitability by 5% • Improve store layouts increase margin 1% • Understanding Anonymous shoppers MAKING CUSTOMER’S LIVES EASIER • Personal Relevant Offers delivered Instore • Improved Instore journey • Improve Queues / Customer Service Levels
  • 6. TRACTION Piloting MVP With Big Names In The UK Including: • General Retail • Supermarket • Pharmacy
  • 7. Benjamin Fellowes CTO Pete Williams SENIOR DATA ENGINEER Clare Colhoun COMMERCIAL SALES Gary McDonald CEO/Founder MANAGEMENT TEAM BUILT BY RETAIL EXPERTS FOR RETAILERS 1 RETAIL 2 LOYALTY RETAIL DATA3 SALES
  • 8. WHY • Dia’s Strong focus on Customer / Personalisation • Obvious problem with low app usage below 9% (pain point) • Opportunity to work with in market leader
  • 9. Innovative Inform your strategy with real-world analytics and insight Prescriptive Use Basket Analysis to create Unique Tailored offers Analytics Cut through the clutter to Get to the real issue Personalised Deliver Personal Relevant Unique Location Based offers Insights Business & Customer insights To deliver sales & Margin L I M I T L E S S THE FUTURE OF RETAILING IS

Editor's Notes

  1. We give Dia the Physical Analytics to compete with the online threat. Improving Customer experience & Innovating in store processes
  2. The Purchase of Whole foods by Amazon is a game changer Amazon now have more analytics on “your” customer than you have on your own
  3. Blending the digital and in store experiences Adding an additional 50k profit to an Average store
  4. Optimise / Utilise Existing Wi Fi Hardware No App required Frictionless Registration Additional Sales Shopping Duration Heat Maps Unique Customer Insights (Surprise & Delight) Segmentation Localisation Additional Incremental sales Appreciation Personalisation / Appreciation This givess Dia to (Ability to leverage Suppliers)
  5. Making Unique Customer Experience’s Changing the way Dia does business
  6. Retailer T/0 Stores Employees Dunnes 3.5BN 155 14,000 Hendersons £699m 80 / 400 2300 Cara £50m 17 250
  7. Improving conversion rates & transaction values in store
  8. Global Retail brand with Over 40m Customers Brand new markets with access to data Demonstrate results in 10 weeks by engaging fully with the programme
  9. change the future of Shopping for Dia