This document outlines 7 ways that a cognitive virtual sales assistant can benefit an e-commerce platform, including enhancing the customer experience, accelerating customer acquisition and sales, enabling hyper-personalization, providing real-time insights, improving abandoned cart retention, and allowing for automated and scalable customer support and order management.

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Are you running an
E-commerce Platform?

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Here are top 7 ways in which a
cognitive virtual sales assistant
can make your life easier.

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1. Enhanced customer
experience through simplified
app, website and messaging
platform integrations.

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2. Faster customer
acquisition through speedy
query redressal and intent
understanding.

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3. Accelerated sales through
customises in chat offers and
conversational ads.

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4. Hyper personalization and
contextual targeting.
Based on previous user interactions and actions.

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5. Real time intent and actionable
insights.
Know what your users intend to do with your offering
and what they are saying about your offering.

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6. Improved abandoned cart
retention.
Cognitive virtual sales assistants have improved
abandoned cart retention by upto 15X

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7. Automated and Scalable
customer support and order
management.

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