This curriculum vitae outlines Jason Lloyd's qualifications and experience in operations and management roles. He has over 20 years of experience managing facilities, maintenance, and engineering contracts across various sectors. His most recent role was as a Senior Cluster Manager overseeing engineering operations across a region for a major facilities management company. He has a proven track record of growing contracts, managing large teams, and delivering projects on time and on budget.

1. CURRICULUM VITAE
Of
JASON ROBERT LLOYD
Position Sought: Operations Director / Senior Operations positions
Qualifications/ Courses gained:
• MBA Masters in Business Administration
• Postgraduate Diploma in Business Management
• Postgraduate Certificate in Business Management
• Diploma in Business Management
• Combined Freight CPC managers course
• City & Guilds 2391 Level 3 Certificate inspecting, Testing and Certification.
• City & Guilds 2360 Level 3 Electrical Installations
Installation, commissioning and fault diagnosis
Electrical science and principles
• City & Guilds 2360 Level 2 Electrical Installations
Basic Installation Practices & Technology
Associated Electronics Technology
• City & Guilds 381 Motor vehicle craft studies
Track vehicle Technology
Wheeled vehicle Technology
• NVQ 3 Engineering Assembly
• SMSTS Health and Safety
• IOSH Health and Safety
• Recruitment and Selection
• Absence management
• Grievance and disciplinary

2. • Staff performance review
• Commercial P & L review
• MCMI - Member Chartered Managers Institute
Type of projects: Building services
Employers: Carillion
GS Hall
May Gurney
Availability: 3 Months
Personal Profile
A highly motivated and professional Senior Manager with a background of
growth and retention through effective contract and client management
coupled with the development of subordinates to provide customer focused
delivery. Success in various business sectors including Banking critical
environments, Rail, local government, highways, National health, CBRE, DTZ
and where extensive experience and skills coupled with high performance
resulted in career development. Possesses excellent interpersonal,
communication and negotiation skills and the ability to develop and maintain
mutually beneficial internal and external relationships. Enjoys being part of,
as well as managing, motivating and training, a successful and productive
team, and thrives in highly pressurised and challenging working
environments.
Management Skills:

3. • Management of various static and mobile contracts from Large building to
national contracts
• Demonstrate and apply an awareness of cost control and commitment to obtain
best financial delivery of contracts under his responsibility to a total of £16 million
• Has managed up to 120 staff
• Develop opportunities for contract growth and diversification
• Demonstrate knowledge of all associated costs within a service contract
• Staff management, direction, discipline and recruitment
• Ensure statutory compliance with related Health & Safety legislation
• Assisting with the annual budgeting and forecasting of planned and reactive
works.
• Design and implementation of PPM systems for new properties within a multi-site
contracts
• Programming of works for contracts and projects works.
• Established service levels and developed a full liaison role with building
occupants.
• Extensive client liaison to ensure contract delivery.
• Management of Sub-contractors and Liaison with clients to achieve the best
solutions available.
• Identification of faults, the provision of estimates for remedial works, and the
management of the execution of those works.
• Preparing project plans
• Preparation of valuations for contracts works
• Personal organization of workload to achieve multiple tasks within the same time
period.
• Surveying of a property portfolio for maintenance works, and for the inception of
preventative maintenance works
• Involvement in the tendering process; including bid development and
presentation
• Dilapidation/condition reports
Employment History:
Dec 2014 – Present

4. Employer: Carillion
Position: - Senior Cluster Manager South
Role: Reporting to the Operations Director Large and Small offices
Responsible for.
• Managing the Engineering function, through a network of
Managers/Supervisors, across the geographical South region
• Ensuring Engineers deliver a quality service whilst maintaining a safe
Working environment.
• The technical, professional and personal development of the Engineering
workforce.
• Overseeing the implementation of the Engineering standards and
services within the business.
• Providing guidance, advice, support, post incident reviews, audit
management, resource optimisation and benchmarking services
covering all aspects of engineering.
• The role requires me to positively contribute to
the performance, growth and profitability of the business. Including implementing
CIP where required and delivering against these plans.
• Provide excellent customer service and contribute to the RBS – Carillion one
team ethos
• Acting as ‘Technical Expert’ across the business, ensuring technical
competence of the static workforce whilst validating and
disseminating best practice and innovation
Aug 2013 – Dec 2014
Employer: GS Hall
Position: – Senior Contract Manager

5. Role: Reporting to the General Manager managing the day to day operation of RBS
city critical banking environment. Responsible for 16 Electrical/ Mechanical shift
engineers and 4 day engineers and various sub-contractors on site including projects
and soft services in delivering PPM, reactive and project works in accordance with the
banks guidelines. Ensuring the business continues without disruption and all critical
statutory compliance is met.
• Managing access permits and sign off for all approved sub-contractors
• Delivering PPM and reactive works in align with contractual SLA’s
• Ensuring contract margin and comprehensive elements are managed in line with
expectations
• Asset collation and review for critical items
• Reviewing sub-contractor performance and addressing issues
• Managing critical assets to ensure operational effectiveness
• Risk management
• Providing team leadership and highlighting individual potential
• Highlighting potential business improvements and savings
• Delivering contract margin at 12% with a £4m pa contract value
• High staff retention with further HVAP training and increased campus knowledge
• Building client relationships
• Issuing and reviewing sub-contractor purchase orders ensuring value for RBS
Jan 2013 – July 2013
Employer: Climate Energy
Position: - General Manager
Role: Reporting to the Executive Director for the delivery of all sustainable products
within the range. With 3 service managers, 4 administrators and 24 install engineers.

6. With responsibility to increase the operating margin and maximise performance through
reviews and improved scheduling ensuring customer satisfaction and high levels of
workmanship are maintained.
• Reviewing budgets and forecasts to align with group sales
• Delivering installation targets with focus on engineer performance and utilisation
• Providing strong leadership and strategic direction for all
• Growing business with local councils and communities through government
funding
• Engaging suppliers to improve contractual performance and margin improvement
• Training for new sustainable systems with accreditation for installation
• Change management for new ipad delivery system and payment mechanism
• Customer engagement and presentation for potential projects
• Local government liaison to assist with funding options
• Delivering GM of 18% on £8m turnover
Aug 2010- Dec 2012
Employer: May Gurney
Position: - Business Unit Manager
Role: - Reporting to the General Manager and local government representatives to
deliver the Lincolnshire highways maintenance term contract. With 4 site offices, 100
road operatives, 3 administrators, 6 supervisors and 5 agents with a team of 3 QS staff
looking after a £16m business. Providing reactive and project work throughout
Lincolnshire with a strong focus on providing value to the members and strong financial
scheme management.
• Scheme review and sign off for profitability

7. • Strong supplier management with constant review on service delivery and
constraints
• Delivering in line with expectations a GM of 3% with turnover of £16m
• Working in partnership with Lincolnshire council to develop new methods of
contract delivery and value
• Coaching “people with potential” to develop operatives for future career
advancement
• Focus on reviewing daily performance in line with new Lean methodology and
implementing new handheld technology for real time reporting
• Producing new sign off and review procedures to maximise margin
• Improving all aspects of loss items that directly affect bottom line
• Developing relationships with local council to display a combined approach to
highways maintenance
• Delivering a new sickness policy to reduce overspend against budget
Feb 1999 – Aug 2010
Employer: Carillion
Position: - Senior Operations Manager
Role: - Reporting to the Operations Director with responsibilities for 3 Contract
Managers and appox 50 Mechanical/ Electrical engineers over a contract portfolio for
Rail, CBRE, National Blood and DTZ customers with a contract base value of £12m.
Delivering PPM, Reactive and project works for all multisite contracts throughout
London and the South East. Providing strong contract performance through several
periods of change and ensuring the BAU ethos was maintained for all customer.
• Growing contracts through both performance and delivery from £265k to £4.5m
• Providing the bid information that not only won but retained contracts for 10 years
• Growing a relationship with FMA to ensure further grow opportunities were
realised
• Delivering a GM of 22% over a portfolio of £12m of various contracts

8. • Developing career from Site supervisor to Senior Operations Manager
• Developing PPM asset schedules for multi sites and ensuring compliance and
record keeping were to a high standard
• Continuing with a delivery through people attitude to ensure Operative buy in
• Reviewing sub-contractor performance and implementing change
• Presenting to prospective clients for new tenders within the Rail environment
• Collating the bid information and reviewing bid documents for various new
tenders
• Delivering new projects to the value of £5 - £150k
• Growing business to provide fabric capabilities and additional revenue
General Information
I am looking for a challenging role that I can utilise my skills at developing customer
relationship giving added value and promoting growth. I enjoy any challenge and have
been involved in many different aspects of business and these I believe would benefit
any potential business. My knowledge of operations and direct reports has proven
invaluable to guide and influence managers to improve their current business. My
various experiences in differing sectors positions me with good knowledge and varied
skills that can suit any new role.