1. BRIDGET W.B. Chartered MCIPD
Oldham Mobile Tel: 07989920804
Manchester E-mail: bwbcareer@yahoo.co.uk
HR Advisor / Human Resources Officer / HR Business Partner
With over 10 years’ experience
• HR generalist with experience in: discipline, appeals and grievance, absence management,
performance management, recruitment and selection, staff induction, health and safety
• Good training background, leading training courses and development centres
• Worked with operations employing approx. 1,000 people covering areas including:
manufacturing, food, finance, retail, Third Sector, logistics, NHS and education
• Daily liaison with Trade Union committee members and External Regional Official
• Good at understanding operational needs and developing close links with key stakeholders
• Experience of performance managing a small team
• Working knowledge of current legislation/employment law
CAREER HISTORY
JD Williams, Oldham (reason for leaving redundancy) 1/2014 – 11/2014
Human Resources Advisor
Reporting to the Acting HR Manager, working within a team of 3 HRAs based at the Logistics and
Warehouse Division employing C900.
Major achievements:
• Effectively supported line managers on a number of complicated disciplinary issues
• Developed a strong ‘business partner’ relationship with key business teams
• Effectively recruited Engineering Apprentices using on-line and social media methods
• Implemented methods for monitoring ER issues promoting consistency within the Division
Duties:
• Advise Management Team on ER issues, recruitment and flexible working, providing appropriate
guidance and support, promoting consistency across Logistics in line with policies and legislation
• Management of Long Term Sickness cases within the Division
• Manage recruitment activity in an efficient, cost effective and professional manner
• Undertake Job Evaluation of new and existing positions
• Administer aptitude tests
AECOM, Manchester (Temporary assignment) 9/2013 – 11/2013
Regional Human Resources Officer
Reporting to the HR Manager based at the Manchester Regional Office. Working within the National HR
Operations Team, responsible for all Operational HR within the NW, C1,000 employees, (3 sites and 2
Business Lines)
Major achievements:
• Through a business partnering approach successfully implemented Admin Review change
management programme, conducting redundancy process for the NW
• Quickly developed good working relationships with Change Champions and employees at risk during a
worrying time
• Worked solo in NW Regional HR due to the HR Manager’s unforeseen absence for the majority of the
contract
Duties:
• Recruitment and selection process of redeployed staff using competency based interviews
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2. • Set-up and updated Sharepoint for all staff at risk throughout the programme of change
• Write Welcome Packs for NW sites and assisted in the Company Policies Review
• Advise Line Managers in Performance Management and provide weekly Director’s MI
• Monitor long term sickness and advise local line managers on management of cases
PARK CAKES, Oldham (Maternity cover) 1/2013 – 7/2013
HR Advisor
Reporting to the HR Manager and responsibility for 3 HR Co-ordinators, based at HO C850 employees. My
role was generalist; to advise and brief the 30 Line Managers in all aspects of Investigations, Disciplinary,
Grievance, Flexible Working applications, Absence Reviews and Appeals. Average case load 15 cases p.w.
Major achievements:
• Achieved 60% reduction in LTS absenteeism, writing of Appraisal Guidelines and coaching
Management Team on appraisal process and techniques
• Attended and advised on complicated redundancy case
• Developed a close understanding of business and operational needs, operating partnering function
Duties:
• Advise Line Managers and conduct long term sick meetings with employees and TU reps
• Liaise with Occupational Health and engage with absentees on suitable rehabilitation programmes
• Follow up on all meetings, writing outcome correspondence on behalf of the Management
• Liaise daily with the Trade Union in their representation and coach on process and employment law
• Managed company performance review process of up to 80 people. Ensuring required standards are
met, and if not deal with outcome, up to potential dismissal
• Process company recruitment requirements and liaise with agencies ensuring internal processes are
completed. Negotiate with agencies on rates. Advertise vacancies internally and externally on line
• Attended Weekly Management Meetings representing HR
CARCRAFT, Castleton (Maternity cover) 5/2012 – 1/2013
Regional HR Administrator
Reporting to the MD and latterly HR Manager, based at HO supporting all 11 national sites in a generalist
HR administrative role and 1st
point of contact for enquiries
Major achievements:
• Reorganisation of company recruitment, training Managers in recruitment best practice and legalities to
achieve quicker turn round to improve quality of staff appointed.
Duties:
• On boarding of all staff, company staff turnover 80%, C50 employees recruited p.m.
• Writing and placing advertisements on job boards, negotiation of rates and organisation of recruitment
campaigns to meet new target audiences, as well as Recruitment Assessment Centres
• All leavers and termination documentation, processing HR data for monthly Payroll run
• Analysis and production of weekly headcount MI for MD and Regional Managers
SHELTER, Manchester Regional Office (short term assignment) 2/2012 – 5/2012
Temporary Administrative role
NHS DIRECT, Bolton (short term assignment) 11/2011 – 1/2012
Part-time HR Administrator
PENNINE ACUTE HOSPITALS NHS TRUST, North West 7/2011 – 11/2011
Part-time Assistant within HR (Voluntary)
Generalist HR role assisting the HR Advisor
Duties:
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3. • Clerk at ER Hearings and producing minutes
• Sickness absenteeism and audit of records
• Administration in redeployment of staff
PENNINE ACUTE HOSPITALS NHS TRUST, North West 1/2008 – 9/2011
Directorate Management PA & Various Medical Secretary assignments
GLOUCESTERSHIRE LOCAL EDUCATION AUTHORITY, Cheltenham 11/2000 – 5/2007
Level 3 Teaching Assistant (Part-time) at three primary schools
GLOSCAT (Gloucestershire College of Arts and Technology), Cheltenham 9/2003 – 7/2005
College Lecturer (Part-time)
EAGLE STAR INSURANCE COMPANY LIMITED, Cheltenham 5/1992 – 1/1997
HR Development Advisor within specialised Development Unit of HR Department
Reporting to the Development Manager based at Head Office in Cheltenham. This was a specialised HR
role designing, organising and presenting competency based Development Centres, Assessment Centres
and Observer Training around the UK.
Major achievements:
• Manage a major company project to set up and run an in-house Career Centre (initial budget £30K)
• Conduct a psychometrics review and recommend best practice
Duties:
• Administer and feedback personality/aptitude measures
• Annual succession planning
MINERVA COMPUTER SYSTEMS, Cheltenham 7/1991 – 5/1992
PA to MD & Marketing Director
SCHINDLER LIFTS (UK) LIMITED,Cheltenham 2/1986 – 7/1991
Personnel Officer
RELEVANT QUALIFICATIONS
HR: CIPD Diploma in Personnel Management (Level 7) 1990/1 & 1993
CIPD Certificate in Personnel Practice 1985
IT: ECDL (Microsoft Office and file management) 2009
Vocational: City & Guilds Level 3 Certificate in Medical Terminology 2009
City & Guilds Level 4 Stage 1 Certificate in FE Teaching 2004
VOCATIONAL TRAINING
HR: Employment Law Updates (2015), Career Counselling, OPP and SHL Occupational
Testing; MBTI and CPI, Consultancy Skills, Interviewing People.
IT: Microsoft Word, Excel, PowerPoint, Access, Publisher and Outlook. SharePoint,
Oracle HR E-Staff Records (ESR), NHS SMART and Lexicon HR absence software.
ADDITIONAL INFORMATION
Current CIPD member. Full clean UK driving licence. References available upon request.
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