The document provides a resume for Pritpal Singh, an experienced HR professional currently working as a Senior HR Executive/ER Analyst at Genpact India. It details his career objective, professional experience managing talent acquisition, employee relations, training and development, compensation and benefits, and performance management. Pritpal Singh holds an MBA in HR and has over 10 years of experience in various HR roles.

1. PPRRIITTPPAALL SSIINNGGHH
S93, School Block, Shakarpur Near Laxmi Nagar Metro Station, Delhi – 110092
CCOONNTTAACCTT NNOO:: -- 99995533332288000033
EE--MMAAIILL::-- pprriittppaallll..ssiinngghh@@ggmmaaiill..ccoomm
CCaarreeeerr OObbjjeeccttiivvee:-Tohold challenging position in HR sector with a reputed organization for a career encompassing professional
& personal enhancement.
CCaarreeeerr SSyynnooppssiiss ::--
Talent Acquisition Employee Engagement HR Reports
Employee Relations Attrition Analysis HR Audits & Compliances
 Proactive and competent HR professional with strong track –record of delivering top performance. Interested in career path
packed with HR Generalist duties and responsibilities, currently working with Genpact India(Gurgaon) as a Senior ER/HR
Analyst.
 Solutions oriented approach with excellent relationship management skills, successfully and consistently delivering the
responsibilities thereby streamlining HR.
 Excellenttime management skills with proven ability to work accurately, prioritize quickly, coordinate and consolidate tasks
while simultaneously managing the diverse range of functions from multiple sources.
 Motivated and goal driven team leaderwith strong work ethics, continuously striving for improvement coupled with excellent
administrative aptitude and the commitment to offer quality output.
 Recognized as a hands-on results oriented professional who can rapidly identify problems, formulate tactical plans, initiate
changes, implement effective HR programs and manage modern HR Systems in challenging & diverse environments.
PPrrooffeessssiioonnaall EExxppeerriieennccee::--
Organization : Genpact India
Duration : August 2010 to till date
Designation : Executive Operations- HR SPOC (Aug 2010 till Aug 2012)
Senior HR Executive – ER/HR Analyst (Sep 2012 till date)
CCoommppaannyy PPrrooffiillee::
Genpact (NYSE:G) stands for “generating business impact.” We architect the Lean Digital enterprise through a unique approach
that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. The result is an
advanced operating foundation across a range of functions such asfinance and procurement, financial services account
servicing, claimsmanagement, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include
more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25. Genpact’s expertise isfocused on key
vertical industries including retail and commercial banking, financial services, capital markets, insurance, healthcare, life
sciences, consumer goods/retail, high tech, and industrial manufacturing.
PPrroocceessss:: BBrriittiisshh GGaass
Client : British Gas
Role : Senior HR Executive – ER/HR Analyst
Period : Sep 2012 to till date

2. RRoolleess && RReessppoonnssiibbiilliittiieess::
PPeerrssoonnnneell::
 Making employees aware of various HR policies.
 Maintaining Personal files, Personnel Records and Confidential Records of all employees of all regions.
 Generating Various letters - Offer Letter, Appointment Letter, Confirmation Letter, Probation Letter, Contract Letter, Warning
Letter, Termination Letter etc
 Continuous updating of an online HR software
 Marking sure that the separated employee's accounts are cleared within specified period.
 Helping employees to avail variousbenefits available tothem asand when required.
 Handling the HR Audit.
 Maintaining Important documents like Leave records, Attendance Register, Wage Register, Muster Rollsetc.
 Handling employee grievances.
 Query Handing (Queries related to Salary, ESI, PF, Gratuity, Maternity, etc.)
 Close interaction and meeting with Vendors/Managers on a regular basis
 Handling Employees Relation & Employee Retention.
 Handling the employees’ queriesregarding their terms of employment, relevantentitlement, claim procedure, salary
computation and leave calculation.
 Investigating and providing guidance on employee relations issues through progressive disciplinary process.
 Organizing employee safety, welfare, wellnessand health programs.
 Conducting various HR activities for motivating & engaging employees (Fun @Work Activities, R & R, Leadership Talketc.)
 To be the first level of interface between HR & Operations for all HR related initiativesand query handling
 Ensure implementation of HR initiativeson the floor such as HR Forums; Skip meets, Satisfaction surveys, etc.
 Conduct regular refresher training on HR policies for both Agents and Team Leaders to ensure clarity/awareness on HR policies
and procedures.
 Conduct Exit Interviews.
 Ensure clearances for resigned employees are completed within committed time-lines.
 Investigate and give out Warnings – Verbal/written to employees found in violation of process/ company policies.
 Taking care of Pre Training Batches
 Meet up with New Hires to understand concerns during the training period and taking trainer’s feedback before the batch hits on
floor
TTaalleenntt AAccqquuiissiittiioonn ::
 Currently involved in a variety of recruitment activities so that the organization’s recruitment process isefficient, effective and
equitable.
 Handling complete recruitment process from sourcing, searching, screening, target-hunting, interview, coordination, setting
salary expectation, follow-up till joining of candidates, vendor management, building rapport with the operations team.
 Ensure that all open positions are closed as per the pre-decided timelines..
 Interacting with the delivery teams on regular basis and prioritizing requirements as per the billable effective dates.
 Taking care of monthly hiring indents, work closely with internal & external hiring teams to ensure timely delivery of desired
candidates.
 Conducting Hiring Drives Walk-insand Personal Interviews.
 Conducting induction for new joiners to create awareness of the Recruitment function.
 Designing and driving Employee Referral Initiatives.
 Floating internal job postings as per the operations requirements.
 Maintain reports and update database information on business hiring requirements & deliverable.
 Liasoning with the consultants, putting the requirement on the sites.
 Coordinating with Campuses for Placements and internship programs.
 Documenting the interview process and sharing feedback with line managers and consultants
 Working on the Compensation structures of employees
 Spearheading final interviewnegotiations with candidates
 Executing joining formalities for final selected employees
 Preparing Monthly Recruitment Reports
 Handling the induction programme for the new joinee.
TTrraaiinniinngg aanndd DDeevveellooppmmeenntt::--
 Identifying Training Needs of employees through a survey.
 Preparation of Training Calendar.
 Ensuring timely training programs for all employees.
 Maintaining Training'sFeedback Report.

3. SSaallaarryy && ppaayyrroollll ffuunnccttiioonnss:: ((ccoommppeennssaattiioonn && bbeenneeffiittss))::
 Compensation & Benefitsstructure benchmarking for various bandsas per the prevailing trends in the job market.
 Execute with prior approval, Soft loans, education loan, Group Medical Insurance & other HR Benefits.
 Effectively manage bonus & other incentive payouts calculations for entire team.
 Leave Accounting & Management.
 Responsible for PF, ESI, BONUS, SALARY SLIP and other related responsibilities.
 Full & Final Settlement.
 Collating the new joiners data and sending itto the respected team
 Referral inputs sent along with the salary data
 Processing others payments of employees such as Incentive, Bonus, Reimbursement etc.
PPeerrffoorrmmaannccee MMaannaaggeemmeenntt::--
 Initiating Performance Appraisal Process of employees along with their reporting manager
 Facilitating and giving feedbacks.
 End to end process maintenance.
 Ensuring timely completion of PMS.
 Generating Performance Appraisal Letters - With / Without Increment.
 Updating personal file & HRIS with respective appraisal.
OrganizationDevelopment& Restructuring:-
 Policies and procedures revision and controlling
 Level of awareness at level of employees.
 Optimum utilization of HR(Human Resource)
 Manpower planning with differential HOD’S
 Policy development and controlling.
 Personal and admin file management.
 Evaluation of grade /designation structure.
HR M.I.S.:-
 Preparing Daily, Month, & Yearly HR & Business Review Reports.
 Maintain & Publish Daily Attrition & Headcount Tracker.
 Maintaining EmployeesPersonal filing & Responsible for New Joiners Back Ground Verification.
PROFESSIONALQUALIFICATION:-
S.No Course University/Institute Year
1. M.B.A (HR) Vinayka Mission University 2012
2. M.I.S Professional Courses 2011
EducationalQualifications:-
S.No Examination Passed Board/ university Year
1. B.Com Rohillkhand University 2003
2. Intermediate C.B.S.E 2000

4. AcademicProjects :-
Title – Analysis of Manpower Productivity
Company – DTDC Couriers & Cargo, New Delhi.
IT SKILLS :-
Working knowledge regarding application packages Advance Excel (VLOOKUP, Pivot, Macros, etc), Visual Basics(Basics) &
MS-Office 2010, ERP Application: SAP HR R/3 ECC 6.0.