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Succession Planning, Resource planning,
Diversity
Talent Management, development & engagement
Performance & Promotion Management -
Performance improvement plans
Managing employee grievances & conflicts
Creating Employee handbook, policy
formulation
Revathi Bangalore Mohan
Address No.308, 100ft Ring Road, BSK 3rd stage, Bangalore - 85, India (M) 0 997-231-7780 revathibm@gmail.com
Accomplished professional who blends strong recruitment background with Business consultant/Generalist experience. Realist
who aligns HR strategy with Business goals by working closely with Managers and unit Leaders. Turn around problematic
situations - offering alternate solution. Business–focused and results-driven
Areas of expertise include:
Professional Experience
Happy Marketer, Bangalore, India 30 Dec 2015 - Till date
Senior Manager, HR - Talent & Culture
Handling complete end to end HR related activities
Generalist/Business HR/Recruitment/L&D -
Policies - Launched employee handbook, formulated company policies and procedures (Leaves, Holiday list,
Promotion policy, Employee benefits, Work policy etc.), put into effect - Sexual harassment policy & committee
Payroll - Salary restructure for reduced tax, process payroll monthly, manage claims & reimbursements, IT declaration
and documentation
Recruitment - Managing end to end hiring for all LOB’s (Locations - Singapore, Kolkata and Bangalore), Resource
planning
Performance management - Promotions, Annual reviews, carrying out quarterly appraisals,Salary benchmarking
Employee Engagement - One on one discussions,Conflict resolution / Grievance management, Engagement activities
Vendor management - Recruitment consultants, Charted accountants, Legal counterparts, Health insurance,
Background verification
On-boarding & Off-boarding - Putting together Employment contracts, Offer letter, Background verification,
Induction, Relieving letter issuance,Exit formalities,
L&D - Identify training needs, initiating & deploying training programs, facilitating internal certifications
Employee database management
Implementing HR strategies in line with Business goals, overseeing productivity/delivery and compliance
Implemented HRMS software ‘Bamboo HR’ - Process streamlining
Tata Consultancy Services (TCS), Bangalore, India 19 April 2011 - 18 Dec 2015
Senior Process Executive, HR (Reporting to AVP)
Initiated my career with TCS as an end to end recruiter and have migrated to a Business HR/Generalist role for the past9
months.
Business HR/Generalist -
Ensuring good competency health index of associates and increasing skill base - In collaboration with L&D
SR. HR MANAGER - TALENT & CULTURE
~ Strong generalist, recruitment and BHR background in Digital Marketing, KPO and BPO ~
~ End to end HR, Hiring at all levels for DigitalMarketing, Analytics and BPO, Business HR for a span of 600+ ~
Recruitment and staffing at all levels + Campus
End to end hiring for KPO - Analytics, BPO,
Digital Marketing
Experience in hiring for Pan India locations both
niche and non - niche requirements
Creating effective work flow structures,
Compensation & Benefits, Ethics, Payroll
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Employee engagement: Connects - One on One’s, group, open house, skip level, Manager/supervisor, Leader, town
halls, EWI’s; stay interviews, exit interviews
Employee Grievance Management and conflict resolution retention
100% compliance on timely publishing of weekly/Monthly dashboards – Weekly Branch update, Head count
reporting, Attrition reporting, half yearly HR review update
Maintaining an Associate Satisfaction Index of above 76%, Attrition management at 12%, controlling salary leakage
(reduced 50% more on leakage in comparison to the previous year)
Linking individual associate career aspiration to talent fluidity leading to easy role movements
Succession planning, associaterewards & recognition, resource and head count planning, retention plan
Employee development - Catalyst and Enmesh programmes, leadership development programmes, managing Hi-
Potentials
Handled associate Appraisals, Promotions and Promotion assessments
Recruitment –
Single Point of Contact for BPO / KPO and Foreign language hiring
Creating hiring plan in liaison with sourcing team and delivery - lowering dependence of 3rd party vendor
Communicating the Job profile to various recruitment channels and provide timely feedback
Responsible for conducting revealing HR round of interview, pre-screening resume’s, expectation setting with
candidates, salary negotiation and grade wise fitment, Documentation, background check - pre hire check, offer
processing, Candidate engagement until joining for a smooth on-boarding experience
Client / Business Management
Periodic review meetings and sharing timely updates/dash boards with delivery on hiring status - creating reporting
templates
Early warning indication report to Talent Engagement team and Delivery
SLA base lining from past hiring trends - reducing hiring cost
Ensure 100% system driven recruitment approach for hiring
Faced Quality Management System audit for filing and documentation
Conducting induction orientation sessions for new joiners, pitching in to impart training programmes in association
with L&D
Key Achievements -
Introduced new interview tracking system - Tracking interview TAT
Successfully audited entire Talent Acquisition (recruitment) Function for Bangalore location
Lean Trained - Project on reducing BGC TAT; avoiding billing leakage
Others - Customer Service & Retail Experience
Sainsbury’s, Edinburg (UK) - CSA & Colleague council rep. May 2010 - Oct 2010
ASDA (Walmart), Edinburgh (UK)- CSA (Night shift team - Christmas Temp) Oct 2009 - Dec 2009
PES Institute of Technology, Bangalore, India Sep 2006 - Sep 2007
Asst. Admissions Manager
BNR Exports, Bangalore,India May 2002 - June 2003
Asst. HR Manager
Education
MBA (HR) - Edinburgh Napier University, Scotland, UK Sep 2008 - Sep 2009
BBM, Bangalore University (PESIT), Bangalore, India June 2003 - April 2006
PU Education (Commerce), Bangalore University (Kumaran’s College), Bangalore, India June 2000 - April 2002
