1. Beth Jolliffe
Jewellery Quarter, Birmingham
07789491946
bethjolliffe@googlemail.com
A tenacious and driven graduate looking for a long-term opportunity to develop a career in HR. I am
always looking to enhance my existing HR knowledge and currently manage a team of HR
Administrators. I volunteer in my spare time as a District HR Lead at St John's Ambulance to further
my skills whilst being part of a worthy cause. I am currently studying CIPD Level 5 and attend CIPD
events. I am focused on finding a role which offers long term prospects and the chance to build my
career within a HR Function.
Key Skills
• HR: Transactional HR & knowledge of the HR lifecycle, case-work
• Management: Performance & absence management, case-work
• Compliance: Monthly MI reports, payroll reports
• Project work: Managing HR projects
• Software: ResourceLink, Salesforce, Taleo, Tomas, Pegasus
Employment History
March 2016 – present NGA HR
April 2016 – present HR Team Leader
In March 2016 I started as Senior HR Administrator for on-boarding. I was seconded into a maternity
cover as HR Team Leader. I am responsible for managing a team of seven HR on-shore administrators
and supporting an off-shore team who provide HR services to a corporate Banking Firm.
Team Management
• Recruitment and Induction process
• Training on HR processes and policies
• General management, performance and absence management, 1-2-1 and bi-annual reviews
HR Tasks processed by the team
• On-boarding, Certification, Redundancy, TUPE, Contractual changes, Leaver administration
• Simple HR policy advice
HR Projects and Continuous Improvement
• Redundancy: the outsourcing of redundancy from the client to our team over two month period.
The highest volume of redundancies processed in a payroll period were 240
• TUPE: the TUPE over of employees from Group
• Certification Regime: In-employment checks and regulated references outsourced to NGA
• Policy and FAQ review
• Creating a new 1-2-1 form and a skills matrix to measure the team’s performance against
Achievements:
• I have been requested to sit in and support in other manager’s performance/disciplinary
meetings and run an apprenticeship induction
• Implementing and managing new processes from scratch
• Assisting with Payroll Team Leader escalations whilst the role has been vacant and reducing the
amount of escalations and complaints
2. • Being rewarded an Internal award and being nominated to attend a Congratulation lunch for my
good work and effort
• SLA’s for HR Helpdesk improved such as SLA for contracts being issued and reduction in
exceptions raised for references
August 2015 – March 2016 Couch Perry Wilkes
(Contract) Internal Recruiter/HR Administrator
Taken on in a new contract role to manage and streamline the recruitment process in one of the most
competitive sectors (Engineering) to recruit in. Alongside this I have been given additional HR
responsibilities and acted as the main point of contact for HR and recruitment.
HR
• Administer HR related documentation such as offers, contracts, salary amendments
• Ensure the HR database is up to date, accurate and compliant with legislation
• Managing the recruitment process from start to finish, which included reduction of PSL,
stakeholder management and researching effective methods of direct sourcing
• Conducting interviews for all levels of engineers, via skype, telephone or face to face
• On-boarding of contractors and permanent employees; this includes carrying out the Induction
process for all new starters, as well as negotiating offer terms and dealing with queries regarding
offer/contracts
• Transactional HR queries such as holiday and sickness and extracting information to present to
the Directors
Training
• Coordinating the training of all UK trainees and graduates and assisting with any
college/university related queries.
• Coordinating review meetings for the directors and representing CPW in meetings with
universities/colleges
• Managing the leaver process, which includes conducting exit interviews and analysing the
results
Recruitment
• Recruiting for all vacancies in the UK, Poland and India
• Overseeing the trainee and graduate recruitment process, which included attending recruitment
fairs, working alongside marketing to create adverts and attending local schools and colleges
• Assisting with the annual audit to ensure all personnel information is compliant
Achievements:
• Taking on the additional HR responsibilities without previous experience and taking ownership of
all duties handed over
• Making suggestions for process improvement (such as the Induction process) which has been
taken on board
• Cost savings so far through direct sourcing: £19,066 (2x trainees, 1 x engineer, 2x senior
engineers)
August 2015 – present St John’s Ambulance
District HR Officer (Voluntary role)
• Provide HR support and advice across the Midlands region ad-hoc, ranging from one a month to
a few times a month dependent on requirement of St John’s Ambulance
3. • Conducting investigation meetings regarding poor performance and allegations ranging from
misconduct to gross misconduct
• Attending disciplinary meetings and drafting up outcome letters
• Conducting interviews for vacancies
• Attending Volunteer Forums and Regional Manager meetings to discuss objectives of the unit
and assist with any management issues
August 2014 – August 2015 Kelly Services Ltd
HR Recruitment Consultant
• I recruited all levels of HR roles as well as assisting more junior members of the team with
support in their day to day duties
Achievements
• Winning “Star of the Month” for my support of a colleague
• Being part of the Birmingham branch winning Third prize globally in Kelly Services EMEA for
revenue growth from 2014
• I am proud to say that I have candidates I have known since I started in recruitment in 2012 as an
administrator who contact me for support
September 2013 – August 2014 Office Angels
Permanent Recruitment Consultant
• Recruitment sales for all spectrums of roles within an office support function
Achievements
• Being casted as one of the three CSR representatives for Office Angels to act in the Adecco
group
• Within first 4 months I placed seven candidates and in total I have billed £44,051 for twenty one
placements
• Being named the top performer out of the “rookies” in the North for Office Angels
• Office Angels Solihull won the January Internal Area Sales day 2014
July 2012 – September 2013 Impellam
July 2013 – September 2013 Tate & Hewitson Walker
Team Administrator
• Duties as below for 7 consultants, 1 Manager and 1 Area Manager
July 2012- June 2013 Tate
Recruitment Administrator
• Providing recruitment and administrative support for four recruitment consultants
• Managing our high volume clients with the recruitment process and on-boarding
• I managed the temporary bank staff which meant my duties included absence and some
performance management, and (on occasions) dismissal of agency workers
• Covered the Service Delivery Desk whilst my consultant was on holiday for two weeks; fifteen
roles from one company came in which I sourced, registered, and filled using an assessment centre.
4. During this time I was also sourcing, filling and registering candidates for more than seven other
companies alongside my usual duties
• Monthly NHS MI report of all temporary workers
• Annual Audits: increased the NHS Audit rating from amber to green and received the highest
mark Tate Birmingham had ever received
• Monitoring payroll on a weekly basis to ensure all the temporary workers are paid and dealing
with payroll queries
Education
• 2:1 in BA (Hons) Medieval andModern History at University of Birmingham
Simon Langton Girls’ Grammar School
A-Level
English Literature: A, History:A, Latin:A
(Beverley WestHistory Prize)
A-S Level
Spanish:C, Critical Analysis: B
GCSE
Ancient Greek:A*, Art:A, Biology:A*, Chemistry: A*,English Language:A*,
English Literature: A*,History: A, ICT: B,Latin:A*, Maths:A, Physics:A*, Spanish:
(Canterbury ChristChurch ProgressPrize)
Previous employment
August 2010 – Spring 2012 Bar Staff, The Old Neptune Pub
Summer 2010 Waitress, Tea and Times Coffee Shop
August 2007 – August 2009 Bakery Sales Assistant, Dunn’s Bakery
Additional Experience
November 2014 – present Volunteer at the Mac, Cannon Hill
Autumn 2014 Volunteer at the Barber Institute
October 2014 Ticket Seller & Events Organiser at Oxjam Brum
October 2011 Ticket Seller Volunteer at Oxjam Brum
Summer 2011 Volunteer Steward- Vale Fest
2010-2011 Social Secretary – University Art Society
Autumn 2010 Front of House- Barber Institute of Fine Arts
Spring 2010 Student Ambassador Birmingham University
September 2009 – June 2012 History Student Representative (Birmingham University)
Interests
I enjoy keeping fit by running and attending gym classes. Participated in three Race for Life races,
completed Birmingham Half Marathon 2011, Where’s Wally Fun Run 2014, 10K Colour Run 2015.
I also enjoy going to art galleries and historic houses.