Lloyd Miller provides his curriculum vitae, outlining his work experience in management roles for NHS Supply Chain and related organizations over the past 13 years. He has qualifications in management, leadership, health and safety, and Microsoft Office programs. His most recent role was as a Project Support Manager coordinating small deliveries to optimize fleet utilization. He enjoys spending time with his family and playing recreational sports in his free time. References are available upon request.

1. Curriculum Vitae
Lloyd Miller
8 Ashgap Lane
Normanton
Wakefield
West Yorkshire
WF6 2 DU
Tel: 07733456662
Personal Profile
An ambitious, competent and conscientious manager with excellent organisational
skills. Used to working as part of a team while capable of working on my own
initiative. A natural motivator of others using a range of differing techniques to help
others achieve results. Builds and maintains effective relationships with customers,
colleagues, peers and 3rd parties.
Qualifications:
• NVQ Level 3 Management
• First Choice Leadership
• Health & Safety
• Accident Investigation
• Performance Review
• Sickness & Absence
• Substance Misuse
• Breath Testing Procedures
• A working knowledge of Microsoft Office programs
• Working knowledge of CMS database
• Full unendorsed driving license
Project Support Manager
Project Support Manager in the Community Healthcare Additional Deliveries Solutions
(CHADS) is to contact customers via Customer Service database, relating to small
delivery solutions. I meet up with Practice Managers to discuss changes to the Out of
Hours delivery project. The aim of this project is to utilise the existing small delivery
vehicles when the fleet would usually be standing idle. Using this fleet, deliveries can
move more efficiently, reducing our Carbon Footprint with a view to ultimately reducing
cost to the business.
I manage myself and my time travelling around to meet the needs of the customer via
appointments, working alone either on the road, at the customers’ site or in the
Normanton depot.

2. KEY RESULT AREAS:
• Liaise with Practice Managers and District Nurses to discuss delivery issue and
changes to the delivery profiles
• Liaise with Transport Managers to discuss viability of changes to delivery routes
• Liaise with Customer Service Manager over proposed changes to Customer routes
and delivery dates
• Meet with local building companies to arrange daily price fixings for fitting of
Rollaboxes to customer sites
• Assist the Sales Team in setting up a GP profile
• Aided in setting up 5 new customer accounts
• Liaising with Sales Team in resolving customer issues
Employment:
NHS Supply Chain Sept 2012 – 2013
Normanton, Wakefield
Project Support Manager (CHADS)
Working on various departments through a Project Leadership to achieve growth and
sales.
Details of the role are as outlined above.
NHS Supply Chain May 2002 – Sept 2012
Normanton, Wakefield
First Line Manager
Working on various departments with ten years’ experience, most recently working
on the Receipts department.
Line management responsibility for development, performance management and Human
Resources practices and policies.
Communicate and liaise with senior management to maintain and improve performance,
quality and accuracy.
Supervise a programme of quality checks within the warehouse operation, ensuring that
procedures are followed and service levels maintained.
Produce management reports relevant to key performance areas.
Liaise with relevant departments to ensure effective action is taken to produce high
standards and deadlines are achieved.
Supervise quality checks with teams on Receipts to promote First Choice customer
satisfaction.
Receive goods into the warehouse following necessary procedures, completing the
relevant documentation to the required standard and resolve queries and problems,
liaising with the necessary departments.
Undertake audits of MHE
NHS Supply Chain May 2011 – Aug 2011

3. Normanton, Wakefield
Acting Shift Manager
Organize all activities & assign jobs accordingly for staff.
Planning, Organizing and Controlling of Warehouse’s over-all operations.
Plan warehouse resources and activities in relation to company objectives and set
KPI’S.
Developing staff of within the warehouse by internal/on-job training.
Follow up & control daily absence and over time.
Ensure that workplace’s health and safety requirements are met and take
responsibility for the security of the building and stock.
Maintain housekeeping of warehouse and surrounding area.
Audit of daily labour and cost reports.
Improvement & development of warehouse.
Promote constant motivation among staff to strive for an efficient and
effective warehouse administration.
Running shift with safety and efficiency as priorities.
NHS Logistics November 2002 – Nov 2010
Normanton, Wakefield
Operations Team Leader
Working within the warehouse, my role was to increase operational performance
effecting all departments. One of the methods I helped introduce to enable this was to
move fast moving stock lines closer to the Dispatch department to reduce traveling
time increasing performance rate.
In this role I worked closely with the Location Management team to help identify
faster moving stock lines using the HIPS database.
Locating Line Items and “Customer Demand” the lines was moved to the end of
racking locations.
I have also undertaken numerous projects over several years helping maintain high
standards in Health and Safety and performance.
I’ve worked closely over the years with Customer Services working on Dispatch,
attending meetings to look at the process of deliveries and identifying problem
solving. I’ve also visited outside Customers to help resolve underlying problems
helping in Customer satisfaction
An in-depth knowledge of the RESUS warehouse management system is required, as
there are many links and dependencies on concurrent background system and
operations processes.

9. Hobbies and Interests
A keen family man driving my son to football matches
I play 5 aside football with work colleges.
I like to do walking/camping in rural areas.
I use my home PC to keep in contact with friends who have moved abroad, via email
and online chats.
References & Reference Letters
Letters
K Eastwood (Shift Manager)
D Pettener (General Manager)
Reference
John Whiteley
Shift Manager
NHS Supply Chain
Foxbridge Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1TL
Telephone: 01924 328705

10. Hobbies and Interests
A keen family man driving my son to football matches
I play 5 aside football with work colleges.
I like to do walking/camping in rural areas.
I use my home PC to keep in contact with friends who have moved abroad, via email
and online chats.
References & Reference Letters
Letters
K Eastwood (Shift Manager)
D Pettener (General Manager)
Reference
John Whiteley
Shift Manager
NHS Supply Chain
Foxbridge Way
Normanton Industrial Estate
Normanton
West Yorkshire
WF6 1TL
Telephone: 01924 328705