m-hance: Three Steps to Success Event took place in Central London on 12th May 2015 and attended by our Microsoft Dynamics experts and customers looking to see how their ERP and CRM software can help them exceed business objectives. The event was delivered across 2 separate streams: a Microsoft Dynamics GP stream for finance professionals; and a Microsoft Dynamics CRM stream for marketing/support managers.
8. Common Collaboration Issues….
1. Team Collaboration
2. Network Shares
3. Retention Policy
2. Knowledge Sharing
3. Mobility & Access 4. Single Point to Search
33. An m-hancement is where we
can add value above and beyond
out-of-the-box CRM
Examples
Web Portals
• Customer portals
• Partner/Supplier portals
• Collaboration
Integrations
• Dynamics GP, NAV & AX
• 3rd Party Products and Websites
Solutions
• Industry specific; Not for Profit,
Sports, Hospitality & Leisure &
Construction
• Accelerated development
39. Not for Profit
Gift Aid Membership
Management
Microsoft
Dynamics
CRM
Website CMSThird Party
Donation
Sites
Operational
Systems
Reporting
Campaign
Finance*
*Standard if integrating with Microsoft Dynamics GP
HMRC Gift
Aid Portal
Advocacy
Customer SpecificCore CRM NfP 360
Fundraising
Management
Our OnePlace offering provides an Intranet solution with some custom Apps to get you started.
News we just covered
Site Links provides administrators a way to help users to key documents, sites or pages quickly.
The feed app collects information from around the web. The settings tab enables the user to configure their location, should you have offices around the country, and when set both the weather and travel are then localised.
The Twitter tab, should your company regularly tweet, provides your company tweets.
Lastly, an area was provided for Staff to create article of event they wanted to share with the organisation. It could be charity and fund raising events. But more importantly it was something that allowed staff to engage.
Our OnePlace offering provides an Intranet solution with some custom Apps to get you started.
News we just covered
Site Links provides administrators a way to help users to key documents, sites or pages quickly.
The feed app collects information from around the web. The settings tab enables the user to configure their location, should you have offices around the country, and when set both the weather and travel are then localised.
The Twitter tab, should your company regularly tweet, provides your company tweets.
Lastly, an area was provided for Staff to create article of event they wanted to share with the organisation. It could be charity and fund raising events. But more importantly it was something that allowed staff to engage.