3. Microsoft’s view... “I would recommend ResourceiT services to partners who want to understand more about how to engage strategically with Microsoft for mutual return” David Hobbs-Mallyon, SQL Server Product Manager, Microsoft UK Ltd “ResourceiT supports Microsoft partners by providing an extension to their existing sales and marketing teams. Their processes and services help partners to open new routes to market and grow revenues through a structured and considered approach” Clare O’Halloran, Emerging Business International Lead, Microsoft Ltd “Love it!” Terry Smith, Senior Director, Public Sector, Microsoft Ltd
5. LAR Training company Unified Communications Virtualisation Dynamics Local provider OEM Database expert ISV Global Distributor Web agency GSI Horizontal 100% Microsoft Infrastructure Website developer Development SBS SharePoint Expert Vertical solution provider International VAR Competitive recruit Business Intelligence Expert Hosting provider National Cloud focused Technology agnostic Partners come in all shapes and sizes...
6. Yet ask us the same questions ... How can we stand out? What can we do to increase our conversion? Where should we invest? What can we do to maximise our Microsoft partnership?
7. How do we engage with you? 12 month revenue sprint or 36 month envisioning roadmap Evaluate most lucrative opportunities within Microsoft business practice Identify profile of highest value clients/partners Build marketing programmes to attract more of them ...
8. Definition of high value client/partner HIGH REVENUE HIGH MAINTENANCE LOW LOW
9. We will need to reveal... 1. Who are your highest value clients/partners? What are you selling to them? How much are they spending? 2. Where did the lead/introduction come from? What was the pre-sales process? How long did the deal take to close? 3. What is your capacity for more deals of this type? How many do you need to achieve your targets? What is “in it” for them?
22. Microsoft OnTrack Programme FY11 Action: Complete Action Plan template and assign priorities and ownership Action: Develop customer-centric cloud offerings that work for your business Action: Build an end-to-end business growth plan that delivers results
27. Work with us if you .. ..want a refreshed and innovative connection with your target audience ..want to grow your Microsoft business practice or maximise your investment in the Microsoft Partner Network ..need ad-hoc access to a team of Microsoft experienced, marketing and business alliance experts ..want to utilise a proven process and accelerateresults
28. Get in touch ... Julie Simpson Managing Director ResourceiT Consulting Ltd Julie.simpson@resourceit.net
Editor's Notes
5 minutesWhy do you want to attract your ‘ideal customer’? The benefit of an ideal customer is not just about the revenue benefits but about the effort that goes into maintaining them. Company X wants customers that give the highest value for the lowest cost. Good communication and good account management are key to elevating your ideal customers to your best customers.