Empathy is at the heart of design thinking according to Tim Brown, CEO of IDEO. Design thinking involves empathizing, defining problems, ideating solutions, prototyping ideas, and testing them. For consumer businesses, practicing design thinking in an era of globalization can be challenging. Tansalink is building a platform to help businesses empathize with target customers globally. Their goal is to create a solution that enhances design thinking abilities for consumer companies operating worldwide.