This document provides an overview of an initiative to create consistent web experiences across faculties at the University of Calgary. It discusses the discovery process, which included surveys and meetings to understand user needs. It also describes the design and development of a new Drupal platform with common navigation, content blocks, and functionality like news, events, profiles and forms. Implementation involved partnering with a faculty, providing training materials, and adopting an agile process. Results included a 40% reduction in pages, increased traffic and engagement. Lessons learned emphasize the importance of business readiness, relocating teams, transition planning, and establishing a sustainable operating model.
By the Power of Plone - Case Carousel at University of Jyväskylä RevisitedRikupekka Oksanen
I will showcase through various projects the different usage and benefits of Plone at our university. I will highlight the core aspects of Plone through different cases: Flexible permission management, overall robustness, content management usability, possibility to integrate to other systems, some TTW-tricks where you don't need programming skills, workflows, content rules etc.
Volto Unleashed - Real Life User Experience - Case Study Guide, University of...Rikupekka Oksanen
Plone Conference 2020 presentation. More info: https://2020.ploneconf.org/talks/volto-unleashed-real-life-user-experience-case-study-guide-university-of-jyvaskyla
During spring 2020 at the University of Jyväskylä, we developed an integration with our study information system Sisu and our new GatsbyJS-based Study Guide https://studyguide.jyu.fi/2020/en
Bb on Tour 2016 | Innovation and Your Institution (Part 1) | Panel SessionBlackboard APAC
In this session we’ve assembled the innovation crew of which you’ll be a key ingredient. Through the session we’ll explore the following topics and facilitate round table discussion amongst the team to unpick and build a plan for seeding Innovation back at your campus.
Strategies for Assessing, Planning, Seeding & Mainstreaming innovation at your institution.
Mobility bringing the University to your students with Bb Student.
Industry Alignment & Graduate Outcomes with Competency Dashboards & MyEDU.
Maximizing Student Engagement and Flexibility with Blackboard Collaborate.
Connected Assessment Ecosystem with Blackboard Collaborate.
Presenters:
Chris Ross, Director, International Solutions, APAC
Mick Garner, Senior Solutions Engineer, ANZ
Blackboard
EDUCAUSE Annual Meeting 2018: Redesigning Spaces, Services, and Training for ...brightspot
Computer labs were rows of desktops in the past, but today’s student experience is about creativity and collaboration. NYU used design thinking to assess its student needs and develop a series of innovative makerspaces, a new service model, and new staff training program that achieved 95% satisfaction using a process other institutions can apply.
Digital Transformation at the University of EdinburghMark Ritchie
This slide set provides an overview of the Digital Transformation portfolio of projects being led by Information Services at the University of Edinburgh. The slide set provides the current position on 30th April 2017. We'll update the slideset as work progresses.
Digital Transformation is about more than just technology. Our goal is to adopt new "digital first" ways of working which leverage technology, further our mission and provide a world class experience for our students and staff. Digital Transformation is a major, multi-year portfolio of programmes and projects. The current programmes are:
- Enterprise APIs - to develop a flexible and secure API framework to support development and deployment of user focused solutions more quickly and at lower cost
- Enterprise Data Warehouse - to provide a standards based, flexible and integrated platform for business intelligence and management information
- User Experience Services - to improve the digital experience by focusing on user-centred design through consistent standards, user experience services and training
- User Centred Portal and Notifications - to develop a new user-centred interface for the University Enterprise Portal (MyEd)
- Engagement - to drive engagement with Digital Transformation across the University and provide a governance framework for projects that are not part of other programmes
A further tranche of programmes and projects will come on stream later in 2017 with a the portfolio of work to be completed by Summer 2020.
Speaker: Dr. Ross Parry, associate professor and deputy pro-vice-chancellor (digital), University of Leicester
Developing digital capability is a strategic priority for the University of Leicester as it works towards the ambition of becoming a "discovery-led university” that is “ever more focused on innovation" (University of Leicester 2015 Strategic Plan). The role of digital technologies in achieving this vision is articulated in greater detail in the university's digital strategy: Discovery-Enabling Digital 2016-2020 digital is at the core of how the university operates and the journey towards achieving its teaching, learning and research ambitions.
The university is taking a whole-organisation view of what this will involve (teaching and research, students and staff, academic and professional services) and is working on several co-ordinated and interlinked strands that contribute to the overall implementation plan. The university has adopted a customised digital literacy framework which is based on the Jisc building digital capability framework, and this provides a consistent framework through which digital training and skills development across the university can be delivered.
The university is also using the Jisc building digital capability discovery tool to support staff and students with their understanding of what digital skills they require to support their professional practice and future careers. Senior leadership support for such a large-scale digital initiative is vital and the university has recognised this by appointing a deputy pro-vice-chancellor to lead the work on the digital campus.
In this presentation Ross will share his experiences of leading this initiative and how he is working with teams across the university to achieve this vision for a digitally capable organisation.
By the Power of Plone - Case Carousel at University of Jyväskylä RevisitedRikupekka Oksanen
I will showcase through various projects the different usage and benefits of Plone at our university. I will highlight the core aspects of Plone through different cases: Flexible permission management, overall robustness, content management usability, possibility to integrate to other systems, some TTW-tricks where you don't need programming skills, workflows, content rules etc.
Volto Unleashed - Real Life User Experience - Case Study Guide, University of...Rikupekka Oksanen
Plone Conference 2020 presentation. More info: https://2020.ploneconf.org/talks/volto-unleashed-real-life-user-experience-case-study-guide-university-of-jyvaskyla
During spring 2020 at the University of Jyväskylä, we developed an integration with our study information system Sisu and our new GatsbyJS-based Study Guide https://studyguide.jyu.fi/2020/en
Bb on Tour 2016 | Innovation and Your Institution (Part 1) | Panel SessionBlackboard APAC
In this session we’ve assembled the innovation crew of which you’ll be a key ingredient. Through the session we’ll explore the following topics and facilitate round table discussion amongst the team to unpick and build a plan for seeding Innovation back at your campus.
Strategies for Assessing, Planning, Seeding & Mainstreaming innovation at your institution.
Mobility bringing the University to your students with Bb Student.
Industry Alignment & Graduate Outcomes with Competency Dashboards & MyEDU.
Maximizing Student Engagement and Flexibility with Blackboard Collaborate.
Connected Assessment Ecosystem with Blackboard Collaborate.
Presenters:
Chris Ross, Director, International Solutions, APAC
Mick Garner, Senior Solutions Engineer, ANZ
Blackboard
EDUCAUSE Annual Meeting 2018: Redesigning Spaces, Services, and Training for ...brightspot
Computer labs were rows of desktops in the past, but today’s student experience is about creativity and collaboration. NYU used design thinking to assess its student needs and develop a series of innovative makerspaces, a new service model, and new staff training program that achieved 95% satisfaction using a process other institutions can apply.
Digital Transformation at the University of EdinburghMark Ritchie
This slide set provides an overview of the Digital Transformation portfolio of projects being led by Information Services at the University of Edinburgh. The slide set provides the current position on 30th April 2017. We'll update the slideset as work progresses.
Digital Transformation is about more than just technology. Our goal is to adopt new "digital first" ways of working which leverage technology, further our mission and provide a world class experience for our students and staff. Digital Transformation is a major, multi-year portfolio of programmes and projects. The current programmes are:
- Enterprise APIs - to develop a flexible and secure API framework to support development and deployment of user focused solutions more quickly and at lower cost
- Enterprise Data Warehouse - to provide a standards based, flexible and integrated platform for business intelligence and management information
- User Experience Services - to improve the digital experience by focusing on user-centred design through consistent standards, user experience services and training
- User Centred Portal and Notifications - to develop a new user-centred interface for the University Enterprise Portal (MyEd)
- Engagement - to drive engagement with Digital Transformation across the University and provide a governance framework for projects that are not part of other programmes
A further tranche of programmes and projects will come on stream later in 2017 with a the portfolio of work to be completed by Summer 2020.
Speaker: Dr. Ross Parry, associate professor and deputy pro-vice-chancellor (digital), University of Leicester
Developing digital capability is a strategic priority for the University of Leicester as it works towards the ambition of becoming a "discovery-led university” that is “ever more focused on innovation" (University of Leicester 2015 Strategic Plan). The role of digital technologies in achieving this vision is articulated in greater detail in the university's digital strategy: Discovery-Enabling Digital 2016-2020 digital is at the core of how the university operates and the journey towards achieving its teaching, learning and research ambitions.
The university is taking a whole-organisation view of what this will involve (teaching and research, students and staff, academic and professional services) and is working on several co-ordinated and interlinked strands that contribute to the overall implementation plan. The university has adopted a customised digital literacy framework which is based on the Jisc building digital capability framework, and this provides a consistent framework through which digital training and skills development across the university can be delivered.
The university is also using the Jisc building digital capability discovery tool to support staff and students with their understanding of what digital skills they require to support their professional practice and future careers. Senior leadership support for such a large-scale digital initiative is vital and the university has recognised this by appointing a deputy pro-vice-chancellor to lead the work on the digital campus.
In this presentation Ross will share his experiences of leading this initiative and how he is working with teams across the university to achieve this vision for a digitally capable organisation.
Report on A/B title testing of educational videos and materials for small business owners and entrepreneurs. Goal is finding the best way to help the owner start and grow the business.
Updates from the Sakai Teaching and Learning GroupJoshua
The Sakai Teaching and Learning Group has been engaged in a range of activities over the past year including developing a new "Learning Capability Review Process", leading the Teaching with Sakai Innovation Award program, sharing best practices via webinars and developing a vision for the future of Sakai. This session will provide a short presentation to update the community on these initiatives and then spend the remaining time discussing priorities and ideas for the coming year.
Updates from the Sakai Teaching and Learning GroupJoshua
The Sakai Teaching and Learning Group has been engaged in a range of activities over the past year including developing a new "Learning Capability Review Process", leading the Teaching with Sakai Innovation Award program, sharing best practices via webinars and developing a vision for the future of Sakai. This session will provide a short presentation to update the community on these initiatives and then spend the remaining time discussing priorities and ideas for the coming year.
Bb on Tour 2016 | Innovation and Your Institution (Part 2) – Learn Roadmap Blackboard APAC
This session will provide insight into the future development directions for Blackboard Learn. Join us as Chris & Glenn share what’s coming to Learn (including 9.1, SaaS, and the Ultra experience).
Overview:
‘I am enabled and empowered to use technology and online resources to support my learning’ has been added
to Ofsted’s Learner View survey.
This second In Brief session will offer practical tips, tools and strategies for addressing the challenges posed by this statement and the Government response to the FELTAG recommendations for online learning.
We focus on practical tools to support you in your role in developing more online delivery of learning.
Standardising navigation in Blackboard sites to improve the Student experienc...Blackboard APAC
Feedback from students calling for a consistent look and feel in Blackboard (Interact 2) subject sites has resulted in Charles Sturt University (CSU) investigating the development and implementation of a standardised template.
The presentation will discuss the background to the project including what, when, and why in terms of template and cover feedback from staff and students that have used the templates. Discussion will be garnered from the audience on their thoughts on our implementation process.
Ensuring Success in the Virtual WorkplaceCynthia Clay
60-minute webinar introducing 7 best practices for transitioning to the virtual workplace and exploring virtual team members' needs. Includes interviews with clients who have made the transition.
How to excel at inclusive onboarding and induction AbilityNet
Learn in this free webinar how Lloyd’s, a specialist insurance and reinsurance market, approaches inclusive and accessible onboarding/induction, and get tips from AbilityNet about creating and maintaining accessible practices in the workplace.
Building the digital capability of your staff and studentsJisc
Speakers:
Ciara Duffy, virtual services manager, South West College
Shri Footring, senior co-design manager, Jisc
Emma McAllister, educational developer, Queen's University
'Learning ecosystems' are a hot topic right now. But discussion around them too often focuses on technology and omits the most important part - the people. In this session we look at practical case studies of creating 'Learner ecosystems', exploring how private sector companies and non-profits alike can build comlex, rich people-oriented cultures that create the context to enable authentic learning.
Sustainability for Project-Based Collaborative Work: Leveraging Service Level...Franny Gaede
In 2018, the University of Oregon (UO) Libraries embarked on a refresh of its collaborative digital scholarship infrastructure in preparation for taking on projects in association with the UO GLAM (galleries, libraries, archives, and museums) Alliance's Mellon Fellowship Grants and the Digital Scholarship Center's Faculty Grants. This required transforming the existing organizational framework with a service level agreement for new partnerships and instituting a virtual teams model to facilitate inter-departmental work. The service level agreement was intended to help manage operational labor and create a sustainable model for project-based work with minimal technical debt. This presentation will discuss how the agreement has impacted the work of research content creation, preservation, and technical infrastructure management. We will also explore the causes and effects of the agreement's implementation in the virtual teams model, using the framework of the Mellon Fellowship Grants and Digital Scholarship Center Faculty Grants.
Report on A/B title testing of educational videos and materials for small business owners and entrepreneurs. Goal is finding the best way to help the owner start and grow the business.
Updates from the Sakai Teaching and Learning GroupJoshua
The Sakai Teaching and Learning Group has been engaged in a range of activities over the past year including developing a new "Learning Capability Review Process", leading the Teaching with Sakai Innovation Award program, sharing best practices via webinars and developing a vision for the future of Sakai. This session will provide a short presentation to update the community on these initiatives and then spend the remaining time discussing priorities and ideas for the coming year.
Updates from the Sakai Teaching and Learning GroupJoshua
The Sakai Teaching and Learning Group has been engaged in a range of activities over the past year including developing a new "Learning Capability Review Process", leading the Teaching with Sakai Innovation Award program, sharing best practices via webinars and developing a vision for the future of Sakai. This session will provide a short presentation to update the community on these initiatives and then spend the remaining time discussing priorities and ideas for the coming year.
Bb on Tour 2016 | Innovation and Your Institution (Part 2) – Learn Roadmap Blackboard APAC
This session will provide insight into the future development directions for Blackboard Learn. Join us as Chris & Glenn share what’s coming to Learn (including 9.1, SaaS, and the Ultra experience).
Overview:
‘I am enabled and empowered to use technology and online resources to support my learning’ has been added
to Ofsted’s Learner View survey.
This second In Brief session will offer practical tips, tools and strategies for addressing the challenges posed by this statement and the Government response to the FELTAG recommendations for online learning.
We focus on practical tools to support you in your role in developing more online delivery of learning.
Standardising navigation in Blackboard sites to improve the Student experienc...Blackboard APAC
Feedback from students calling for a consistent look and feel in Blackboard (Interact 2) subject sites has resulted in Charles Sturt University (CSU) investigating the development and implementation of a standardised template.
The presentation will discuss the background to the project including what, when, and why in terms of template and cover feedback from staff and students that have used the templates. Discussion will be garnered from the audience on their thoughts on our implementation process.
Ensuring Success in the Virtual WorkplaceCynthia Clay
60-minute webinar introducing 7 best practices for transitioning to the virtual workplace and exploring virtual team members' needs. Includes interviews with clients who have made the transition.
How to excel at inclusive onboarding and induction AbilityNet
Learn in this free webinar how Lloyd’s, a specialist insurance and reinsurance market, approaches inclusive and accessible onboarding/induction, and get tips from AbilityNet about creating and maintaining accessible practices in the workplace.
Building the digital capability of your staff and studentsJisc
Speakers:
Ciara Duffy, virtual services manager, South West College
Shri Footring, senior co-design manager, Jisc
Emma McAllister, educational developer, Queen's University
'Learning ecosystems' are a hot topic right now. But discussion around them too often focuses on technology and omits the most important part - the people. In this session we look at practical case studies of creating 'Learner ecosystems', exploring how private sector companies and non-profits alike can build comlex, rich people-oriented cultures that create the context to enable authentic learning.
Sustainability for Project-Based Collaborative Work: Leveraging Service Level...Franny Gaede
In 2018, the University of Oregon (UO) Libraries embarked on a refresh of its collaborative digital scholarship infrastructure in preparation for taking on projects in association with the UO GLAM (galleries, libraries, archives, and museums) Alliance's Mellon Fellowship Grants and the Digital Scholarship Center's Faculty Grants. This required transforming the existing organizational framework with a service level agreement for new partnerships and instituting a virtual teams model to facilitate inter-departmental work. The service level agreement was intended to help manage operational labor and create a sustainable model for project-based work with minimal technical debt. This presentation will discuss how the agreement has impacted the work of research content creation, preservation, and technical infrastructure management. We will also explore the causes and effects of the agreement's implementation in the virtual teams model, using the framework of the Mellon Fellowship Grants and Digital Scholarship Center Faculty Grants.
User Experience Service showcase lightning talks - December 2018Neil Allison
The University of Edinburgh User Experience Service ran a showcase of recent projects on 5 December 2018. The session began with these lightning talks.
Looking after the Open University's MoodleTim Hunt
A talk Sharon Monie and I gave at #MootGlobal19 in Barcelona about some of the people, processes and tools we use to manage the Open University's Moodle sites.
Prospective Student Web Content Team - University of Edinburgh intro sessionNeil Allison
Introductory presentation and workshop organised by the University of Edinburgh's new Prospective Student Web Content Team. Sessions run for University staff involved in web marketing, recruitment and admissions during December 2019.
User Experience Showcase lightning talks - University of EdinburghNeil Allison
Lightning talk slide decks from a University of Edinburgh User Experience event held 13 October 2017. Topics: User needs, Web strategy, Digital Standards, Edinburgh Global Experience Language, Current student UX case study.
Don't Quit! Improving Your District's Community Engagement & Communication is...Schoolwires, Inc.
Andrew Swickheimer, Director of Technology, and Michele Turner, Data Integration Manager, from Noblesville Schools in Indiana share about about their experience finding and implementing a responsive one-stop portal for their K-12 district. They cover what is important to look for in a website and community management solution, including stability, availability, and an integrated mobile communications app.
Leveraging Design Systems to Streamline Web ProjectsMediacurrent
Designing for higher ed comes with many unique challenges. There are multiple stakeholders with different goals and objectives, different audiences you’re trying to reach, and the need for a flexible design that adapts to those demands.
In this webinar, learn how to plan a design strategy to drive engagement and results.
IWMW 2002: Centralised Control or Departmental Freedom?IWMW
Plenary talk on “Centralised Control or Departmental Freedom?” given by Mike McConnell and Iain Middleton at the IWMW 2002 event.
See http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2002/sessions.html#talk-mcconnell-middleton
User Experience Service - Digital Transformation Board update - University of...Neil Allison
Briefing on the past 12 months' work and achievements of the User Experience Service, and looking ahead to the next year. Delivered to the University of Edinburgh Digital Transformation Board, 9 May 2018
Approaches to developing staff and students' digital capabilityJisc
With growing evidence of a digital skills gap, how are colleges and universities supporting the development of their staff and students digital capabilities? This workshop will share approaches on how to develop staff and students' digital capabilities.
Activity 1: Organisational digital capability and digital capability trivial pursuit
Activity 2: Designing for digital capability in the curriculum
Activity 3: Using the discovery tool to discover your digital confidence
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Creating a consistent web experience across all faculties
1. Creating Consistent Web
Experiences Across Faculties
Ryan Felgate – Associate Director, Digital Experience, Marketing
Ken Lane – Associate Director, Applications, IT
University of Calgary
July 8, 2019
2. Introductions
Ryan Felgate
Associate Director - Digital Experience,
Marketing
Experience: 14 years in tech and advertising
Likes: being organized, pizza, cats, dinosaurs
2
“It’s the internet, everything is possible”
3. Introductions
3
Ken Lane
Associate Director – Applications, Information Technology
Experience: 29 years in IT (Business Intelligence, Web, Applications)
8 years at the University of Calgary
Likes: Food, guitar, hockey
4. What’s this presentation about?
Agenda
• Getting Started
• Discovery
• Our Platform
• Supporting our Users
• Launch and Beyond
• Results
• Conclusion
• Questions
4
8. The Faculties
Create great user experience for our core academy: the faculties
We had a big problem with consistency:
• user experiences
• site flows
• content hierarchy
• information architecture and design
• … pretty much everything
8
11. The Discovery Process
Surveys and face to face meetings helped understand site goals and
objectives
• Future students
• Current students
• Alumni
• Faculty and staff
IT audited all faculty sites so we could understand existing functionality
All of these findings were synthesized to yield the following:
• Common goals of a typical faculty site
• Common key audiences for a typical faculty and their goals
• Commonly required features and functionalities
11
12. Future Students
Goal Touchpoints Pain points
Find the right program
for me at this institution
• Homepage and Future Students sites
• Faculty, Department, Program sites and
pages
• Academic Calendar
• Registrar
• Key information scattered across many pages
• Unfamiliar structures and jargon bar the way
• Inconsistent navigation and UI structures
between sites
Help me find the program I need, answer key
questions quickly, and help me compare.
Appendix 00
13. Current Students
Goal Touchpoints Pain points
Plan my degree with
course outlines,
completion
requirements
• Degree Guide site
• FGS, GSA, department GSA sites
• Faculty/Department/Program site
• Academic Calendar
• Email academic advising
• Talk to supervisor, professors
• Duplicated information – not sure which is the
most accurate or current
• Navigation is confusing and difficult to use
• “I just google it and bookmark the useful
pages.”
Make it easier to find accurate information and
access the help that’s available
Appendix 00
14. Faculty and Staff
Goal Touchpoints Pain points
Complete administrative
tasks
• My UCalgary
• IT site
• HR, Maps, SU Catering, etc. etc.
• Confusing processes and poor UI on tools like
My UCalgary, PeopleSoft, etc.
Support student needs • Faculty/dept sites across campus
• 3rd party academic institution sites
• Duplicated, out-of-date content
• Navigation is inconsistent and hard to use
Find information and complete tasks quickly,
easily, and consistently.
Appendix 00
15. Alumni
Goal Touchpoints Pain points
Be advocates • Share news and events with their network
(hosted on site, discovered via Newsletter,
social media)
• Lack of coverage of their area causes
disengagement
• Site feels old; not mobile friendly
Get involved (be
highlighted, have an
advisory role, join the
senate, etc.)
• Proactive invitation from Alumni team seems
necessary (after attending an event or
receiving news coverage)
• Unclear criteria for who gets invited causes
mistrust or disengagement
Inform and involve me by reaching out proactively.
Appendix 00
17. The Design Process
RDLs (rapid design labs), so many RDLs
• Consistent navigation – 5 standard items and 2 wildcards
• Future Students, Current Students, Research, Contact, About
• Block’ library of ~20 carefully designed content blocks
• Additional key areas of functionality were discovered
• News
• Events
• Profiles
• Gated content (users to provide basic contact information to access content)
• Forms
• Surveys
17
18. Our Platform: Drupal
In 2017, it was announced that Drupal 7
would reach end-of-life in December 2019
• No more improvements, updates, or security patches
• 90% of UCalgary web properties were built on Drupal 7
• This made our decision to move to Drupal 8 simple
18
19. The Build Process
Minimum viable product (MVP) approach
• Move from waterfall projects to MVP releases
• Co-located front and back-end devs
• Design and development met daily
We needed development support
• Timelines meant we needed to hire an agency
• News platform MVP was built externally
19
20. Build or Buy
Build
• News - No good solution to buy, so we had to build a platform
• Profiles - UCalgary has a dated profiles system in place that we could use
• Forms - A free module exists in Drupal
Buy
• Events - LiveWhale met the majority of ours needs and was inexpensive
• Gated content - Marketo allows us to control content delivery with added benefits
• Surveys - Qualtrics is easy to use and very powerful
20
22. Supporting Our Userbase
• Monthly web council
• Online training materials on https://web.ucalgary.ca
• Online community SharePoint
• Faculty leads roundtable
• In person training sessions
• Partnership with a trailblazing faculty
22
23. We partnered with the Faculty of Law
• Smaller faculty eager to make improvements to
their site
• We worked closely to update content and build all
the tools that they needed
• Allowed us to create a great example for other
faculties
25. Launch and Beyond
Faculty web system MVP and law.ucalgary.ca launched in May 2018
• Ongoing significant improvement to the platform since then
• New Scrum process including a product backlog
• Ongoing consultation and input from faculties
All faculty sites will be live on the new platform by the end of this year
• Evolved the platform into the University Web System and all sites, not just faculty sites, will move by
the end of this year
25
28. Quantitative Results
40% reduction in the number of pages to maintain
30% increase in organic search traffic
40% improvement in page load times
40% reduction in bounce rate
6% increase in mobile traffic
18% increase in pages per session
28
31. Embrace Agile
Constantly improve our system
• When we started there was a lot of skepticism around our approach
• In the past, once our team released a feature it was never touched again until it was replaced
• We had to change people’s mindsets (our team included!)
• Scrum training
• Agile release process
• We tracked how new features were used and if they were successful
• We combined that usage data with user interviews to release improvements as often as possible
31
32. Transparency is key
Transparency made this system possible
• Web Council gave us a place to share our upcoming work and future plans
• It also gave our site creators a place to be heard and provide feedback
• We got the opportunity to highlight our wins
• … and our users got the chance to call us out on our mistakes
This open relationship built trust between Marketing, IT, and the
faculties
We built a culture of accountability and had a forum to maintain it
32
33. Build a Team
Make sure you’ve got the right roles
• User experience design
• User interface design
• Graphic system design
• Marketing and communications strategy
• Marketing technology
• Product owner/Scrum Master
• Business Analyst
• Development, both front end and back end
• QA testing
• Analytics
• Content strategy
33
35. Timelines of the Journey
35
2013 2022
2015 2016
Digital Experience
Formed
University Web
System Available
2017
Q3
2018 2019 20202014 2021
Project – Wave I
Development
Begins
Project – Wave I
Delivered
Wave I Discovery Wave II
Project – Wave II
Delivered
Transition from
Project to
IT Operations
Shift to Institutional Focus
From Site Provisioning to Delivering Capabilities
Reclamation of Sites
from external host and
retire relationship with
Pantheon
Retire Drupal 7
University Web System
Establish relationship
with Pantheon hosting
for ‘the new’
Dev Dev Dev
Decision to upgrade to
Drupal 8
Disparate Sites
Consistent Web Experiences
Law website
Delivered
IT Web Content
Management
Rebranded as
IT Web Services
Implement
re-architected on
premise infrastructure
All Faculties/Units
in Drupal 8
IT team relocated
with DE
36. Lessons Learned (from an IT perspective)
• What worked:
• Business readiness
• Relocating the IT Web Service Team to sit with Digital Experience proved to be a wise
move
• Challenges
• Completion of foundational technology
• The use of contractors led to a less than ideal use of coding standards
• One time funding model not sustainable
• Transition to operations
36
39. What did we learn – Future Students
Goal Touchpoints Pain points
Find the right
program for me at
this institution
• Homepage and Future Students
sites
• Faculty, Department, Program sites
and pages
• Academic Calendar
• Registrar
• Key information scattered across
many pages
• Unfamiliar structures and jargon bar
the way
• Inconsistent nav and UI structures
between sites
Assess UCalgary’s
reputation
• Third party rating sites • Assume institution’s site will not tell
the whole story
Learn about
professors,
supervisors, and
research areas
• Future Students site
• Faculty, Department, Program sites
and pages
• Rate My Professor
• Difficult to find People pages
• Difficult to narrow the People list to
professors of interest to you
• Incomplete or low quality profiles
Start the
application process
• Future Students site
• Faculty, Department, Program sites
and pages
• Vague or missing CTAs from faculty,
department, program pages
• Application process explained on
faculty/dept/program page, then CTA
links to central “How to Apply”, telling
them again/showing a different process
Help me find the program I need, answer key questions quickly, and help me compare.
40. What did we learn – Current Students
Goal Touchpoints Pain points
Plan my degree
with course
outlines,
completion
requirements
• Degree Guide site
• FGS, GSA, department GSA sites
• Faculty/Department/Program site
• Academic Calendar
• Email academic advising
• Talk to supervisor, professors
• Duplicated information – not sure
which is the most accurate or current
• Navigation is confusing and difficult to
use
• “I just google it and bookmark the
useful pages.”
Complete
academic activities
and get academic
support
• D2L
• Library
• Professors, supervisors, advisors –
know them, or find via People pages
• Interactive Room Finder
• Student Success Centre
• Tough to get help if you don’t
already know who can provide it
• “Who is the right person to ask? I
resort to randomly emailing someone,
but I know that won’t get me far.”
Register for
courses, pay fees,
and other
administrative tasks
• My UCalgary
• Talk to administrators
• My UCalgary is hard to use; high stress
Find activities and
opportunities
• Word of mouth with profs, students
• Social media like Twitter, FB
• Posters, EBBs
• Newsletters: UToday, GSA
• “I don’t visit the UCalgary
homepage or main faculty page. I
go straight to my department site or
other sites I use frequently.”
Make it easier to find accurate information and access the help that’s available.
41. What did we learn – Faculty and Staff
Goal Touchpoints Pain points
Find the right
person to contact
• People pages, centrally and in
faculty or department sites
• Difficult to know who to contact,
especially staff, whose profiles are
less filled out, and have no photos.
Learn about
teaching and
learning
• Faculty/dept sites: course
descriptions and outlines; student
blogs, award recipients; news stories
• Taylor Institute website
• USRI site
• Can be tough to know what other
profs are doing in their classrooms
• More demonstrations of student
success and school spirit are desired
Support student
needs
• Faculty/dept sites across campus
• 3rd party academic institution sites
• Duplicated, out-of-date content
• Nav is inconsistent and hard to use
Complete research
related activities
• Library site
• Research-related sites (IRISS, OADM,
etc.)
• Faculty sites: research and grant
news stories and opportunities
• Confusing processes and poor UI
on tools like IRISS, OADM,
MyUCalgary, etc.
Complete
administrative tasks
• My UCalgary
• IT site
• HR, Maps, SU Catering, etc. etc.
• Confusing processes and poor UI
on tools like My UCalgary,
PeopleSoft, etc.
Find information and complete tasks quickly, easily, and consistently.
42. What did we learn - Alumni
Goal Touchpoints Pain points
Attend events • Email newsletter
• Social media like Twitter, Facebook
• Wayfinding: homepage, Room Finder
• Google it
• Difficult for those outside of Calgary
to participate, even in webinars due
to time zones
• Room finder is not mobile friendly
Learn about recent
developments
• Email newsletter
• Social media like Twitter, Facebook
• Stories hosted on web (UToday,
Alumni site, faculty/dept sites, etc.)
• Stale content on site – weeks to
months ago
• UToday / News / Events not mobile
friendly
Be advocates • Share news and events with their
network (hosted on site,
discovered via Newsletter, social
media)
• Lack of coverage of their area
causes disengagement
• Site feels old; not mobile friendly
Access benefits • Central Alumni site (via Google or
homepage)
• Benefits are most useful to those in
established careers and later life
stages
Get involved (be
highlighted, have
an advisory role,
join the senate,
etc.)
• Proactive invitation from Alumni
team seems necessary (after
attending an event or receiving
news coverage)
• Unclear criteria for who gets invited
causes mistrust or disengagement
Inform and involve me by reaching out proactively.